Joseph did an amazing job of moving. my vehicle. He kept in communication, was punctual and very…read morereasonably priced. I will not hesitate to hire him again with my auto shipping needs. I couldn't believe how easy the whole process was thanks to him.

Super responsive. Got our car from the East to West coast in 4 days for $1650. Updates throughout…read morethe trip and arrived in the same condition.

The broker, Montway, provided timely service and the carrier, Krisstal, was available via text and…read morecommunicated well with updates. The car was delivered on time and in perfect condition.

The reviews I found prior to contacting with Montway looked good. Wish I had seen the Yelp reviews…read more I contracted with Montway on 4/1 for first available pick up on 4/3. I paid their broker fee and was told I could pay cash to the carrier for the balance. On 4/9 I got notice a carrier had been assigned and would contact about pick up. 45 minutes later I was called and asked if I had another contact number for the sender as they couldn't reach him, the driver would be canceling in ten minutes if we couldn't get the sender because the truck is in the area. So that was canceled because we weren't given the hours of notice we were told we'd get. On 4/11 I got notice that it would be picked up on 4/12 (Sunday). It was picked up. The eta was listed as Friday 4/17, I thought that's fast, great. On Monday, after the car was picked up, I was sent a text from the actual carrier asking how I was paying the balance, and that they do not accept cash. So I told them the motor carrier that I contacted with specifically said to pay cash, and I'm not paying with zelle, PayPal etc etc. So this went on for days with the carrier and the broker, and the eta was never updated from Friday the 17th. So I had to rush to a bank after work to get a bell check for Friday. Friday came and was late when I reached out for an update and was told it would be saturday. Saturday basically through the whole day no update, so I reached out again and was told Monday. Although I was promised Monday the car again was not delivered. On Tuesday i was told by the driver that the radiator in his brand new truck needed to be replaced and he had just picked it up at the dealer. So even if the broker didn't know the truck was having issues the carrier certainly should have known. Not only was the truck having issues but he was three large states over. The driver told me he would be there Wednesday. On Wednesday when the driver didn't update me I called him directly again and he told me it would definitely be Thursday. Thursday morning he called and said his last delivery before me was finally complete and he would be to me within a few hours, and he was. So although I was told the ETA was Friday , Saturday , Monday , Tuesday , Wednesday, I finally got the delivery on Thursday. TLDR: Communication is terrible, scheduling is worse, the disconnect between the broker and the actual company doing the hauling is pathetic. I'm not sure what the answer is because the brokers all use the same haulers and the haulers don't seem to care about communication, only efficency. And I realize in trucking that things need to be efficient if you're going to be profitable, but you cannot ignore your customer and you have to let them know what's going on. Even with all the scheduling issues, as I told the driver when he promised Wednesday and then on Wednesday said it'll actually be Thursday: I don't care what day it is, just give me a truthful answer so I can plan around it. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Edit to their response - while I had issues with the carrier, the bulk of my issues were with the broker, Montway. THEIR inept communication is where the majority of my issues started, THEIR terrible scheduling and over promising and potentially lying is where my problems started. Not wth the carrier. The carrier was just a continuation of the problems that I had with the broker. The comment about 20000 different carriers just agrees with the fact that all brokers are dealing with the same haulers, and you need to select the best broker to get t the best service because it all starts there. IMO I did not select the best broker. I would not use Montway again. ​​​​​​​​

Had a great experience working with them during the pandemic during a cross country move. They…read moreprovided me the driver's phone number and was able to give him the car in the Home Depot parking lot. He documented any scratches on the car then said he would call me in 3-4 days after transporting my car across the country on the truck. Upon arrival, they gave me a call and there were no issues with the car.

From the owner: Need to ship your car from point A to point B? You've just found the perfect company to assist you…read morewith that. Our crew has the necessary expertise and knowledge to safely and carefully ship your car to and from almost anywhere within the United States! Here's what we bring to the table: * Instant, online auto shipping quotes by chat, email or phone * Open or enclosed carriers for your vehicle * Fast, reliable door-to-door shipping * Flexible pick-up and delivery options to meet your busy schedule * Driver teams with scrupulous driving records who oversee the safe loading and safe unloading of your vehicle * Representatives available to answer your questions and concerns 24/7 All our drivers are highly trained and have considerable experience in long-distance auto shipping. Therefore, they are able to overcome any issues that may arise during transport. We screen each driver thoroughly before adding them to our panel. This way, you can rest assured your vehicle is in safe hands at each stage of the transit. Plus, their considerable experience ensures they are well-versed with the best routes and familiar with the transit requirements. Your cargo will reach your destination on time and in pristine condition, without any risk or hassle. End your search now, because you've just come across a reliable, fully insured & licensed auto shipping company that will treat your car with the care it deserves! Get in touch with us to learn more about our auto shipping services.

I had a very good experience with them. I just got my license and my brother decided to give me his…read moreold car. It wasn't a bad deal since I just had to pay for transportation for the car instead of buying one. I chose the open trailer truck since it was cheaper per mile. It cost a little over a grand to have it shipped. The car came on time and it was in the same condition as my brother said it would be in so no complaints at all! They also said they would cover any damages that may incur during shipping. Overall, service and experience was smooth.

The team picked up my stuff during the last week of April with delivery date of May 2. They…read morecharged me a thousand more from the initial quote. Until now, I haven't received any update regarding progress on delivery. When I call them, it goes straight into a pre-recorded answering machine. If i get lucky to talk to a person, they give the same answer. They said they still have not found a driver to deliver my stuff. The person named Juan Hernandez whom I initially spoke to about commissioning the company's services avoids my call or sometimes pick up my call and drop it eventually like he is very busy. Very frustrating. I'm reporting this company to the Better Business Bureau if they don clean their acts. To add to the mental torture, I have already paid them almost 75% of what I owe them...and we're talking of thousands in dollars. As of today, I have yet to hear from them as to where of my stuff. They are still held hostage somewhere...

Tony G is very responsive to his potential customers. I got a quote from him for both options for…read moremy move in less than an hour from when I asked for it. While I did not use the service, it's not for lack of desire. I had to drive to my destination for entirely unrelated reasons. If I had more than one car, I definitely would have used them. The price is very reasonable, even for cross country. Others I checked quoted almost 3x the price these guys did.

Big thank you to Philadelphia Car Transport for transporting my brother's motorcycle safely back…read morehome. We were in desperate need for a car shipping company to help us and luckily, Philadelphia Car Transport made us feel at ease and took care of everything very safely!

Worst company I've ever dealt with in terms of auto transportation. They picked up my car and kept…read moreit idle for nearly 2 weeks before transporting it. Would highly discourage anyone from using this company.

My daughter was moving from Delaware to Los Angeles and the original plan was my husband and I…read morewould drive cross country with her belongings because every quote we got was in the 5-6000 range! I packed some of her belongings only to find out the week before move we couldn't get the trailer to move her! I called around to find a cross country mover and was receiving quotes higher than 6000! I found State to State moving on Yelp and was desperate at this point as we were needing to be out of her townhome within a week. I was received a quote that was more reasonable than I got anywhere else! Moving day came and they movers who arrived were hard working, knowledgeable and great! I couldn't have asked for a better moving team. They also kept me informed of where they were all along the cross country trip. In Los Angeles the movers again were the kindest, hardest working guys imaginable! Everything itemized and arrived in good condition. I can't tell you how relieved I was that State to State movers turned out to be better than I could have imagined. I also shipped my daughters car cross country with them and a great experience all around! What could have been a horrible disaster turned into a wonderful blessing!

This is the review I sent to Rosa del Monte…read more 1 Star - Extremely Disorganized, Poor Communication, No Accountability Our experience with Rosa del Monte (Puerto Rico / Philadelphia) was deeply frustrating and disappointing from start to finish. We shipped a pickup truck on October 17 from Puerto Rico. We were quoted $1,800, but upon arrival at the Philadelphia facility, they refused to honor the quoted price and instead demanded $3,000. Only after a lengthy conversation did they finally agree to honor the original quote. This should have been our first warning sign. On November 29, we received a formal letter from Rosa del Monte (receiving destination) stating that the truck was ready for pickup. We went in person and were told we needed to pay the taxes, which we did immediately. We were then informed that the truck still needed to be inspected and that this would take about one week, after which they would call us. That call never came. For weeks, we called twice a week, every week. Each time, we were told the same thing: "Please leave a message and someone will call you back." No one ever returned our calls. The person answering the phone was consistently unwilling or unable to provide any information beyond repeating that script. Finally, on January 9, after nearly six weeks of silence, we went in person to investigate. Only then were we told--very casually--that the truck was ready for pickup and had apparently been ready all along. We were also told they had "called and left a message," which never happened. There were no missed calls or voicemails--at any point. Adding insult to injury, the November letter explicitly stated that daily storage fees would begin after December 1. The fact that no storage fees were charged strongly suggests this case was forgotten, neglected, or improperly tracked rather than actively processed. The most disappointing part of this entire experience was the complete lack of accountability. No apology. No acknowledgment of the delay. No explanation. When we later called to file a complaint, we were laughed at and told: "This matter is resolved. We don't see what the issue is." The issue was never the truck alone--it was the weeks of silence, misinformation, disregard, and total lack of customer care. All we asked for was a basic apology for how poorly this was handled. We didn't even receive that. This was a terrible experience--one I would not wish on anyone. Based on our experience, I cannot recommend Rosa del Monte to anyone who values transparency, communication, or professionalism.

I guess I was lucky. I had a great experience at La Rosa Del Monte located on 5th St. in…read morePhiladelphia. Elliot took great care of our needs, and we are greatly satisfied with his customer service. We were told that our furniture and boxes were to arrive 6-8 weeks from pick-up and to our surprise it actually arrived 3 weeks later. The delivery was super smooth, and the guys were very careful with the furniture and in general with everything we had delivered. We will definitely recommend LA ROSA DEL MONTE to our family and friends.

I needed my car transported back to college this semester from Los Angeles to Philadelphia. The car…read morewas picked up the same day I called and delivered before the expected time. Communicate was great! I was called and emailed with updates of the status of my vehicle. Definitely recommend this company and will definitely be using Vigor again after graduation this summer.

They sure aren't smooth at scheduling. I reached out to them with full pick-up drop-off locations…read moreand full inventory list on May 13. They quoted me the next day. I then asked how to move forward - no answer for three days. On the third day I asked again if someone could please reach out and tell me the next steps and the reply, the next day was that they wanted to know my destination and inventory (ummmm you were given that originally). I again gave the destination pickup/drop off and full inventory list. That was three days ago, no response. Honestly, how can you be a reputable company when you don't respond to client requests? If the job was something they didn't/couldn't do, the least they could do is tell you instead of ignoring you. If this is how they respond in the beginning then how are they going to be with managing your move? Danger, danger Will Robinson.

I used Smooth Moving Pros to offload a small truck in 2017 and it went fine…read more Just emailed them for a quote on a new move. Started out OK... Nate sent me numbers and said everything had to be packed up and ready to go for his team. I asked if they could do one thing - wrap my furniture in blankets - and he answered "no, it's our policy not to wrap the furniture with pads prior to putting them in the truck, as it makes it very difficult to carry the items. I apologize that we won't be able to meet your specific needs and we will not be able to move you." I emailed him back, said I'd be OK with that (even though it wasn't ideal for me), and I haven't heard back. This was 4 days ago. Being a business owner myself, this is not how you treat a repeat customer. Based on this poor experience I would not recommend Smooth Moving Pros.