Terrible experience with this provider. I trusted Sandi like no other dental provider in…read moreAlbuquerque. No more. After many years of going to Sandi for her patient-centered policies, she has "gone corporate." Since expanding her practice, Sandi now forces patients into wholly unnecessary profit-oriented processes, explaining it away by claiming "liability" concerns for herself. In the past she was warm and friendly. Wow did she turn cold when I questioned her dramatic reversal of her own health care beliefs and commitments. In fact, I checked with the ADA and her assertions about "mandatory" procedures are simply wrong. But she would rather make the money than stand by her own commitments that I trusted. In fact, I sat in her waiting area and listened to her literally pitch one of her new dental procedures to another patient. (A pitch that had the feel of needing to justify the high cost of an expensive equipment purchase.) Based on how happy I was with her approach, I had referred several people to her. I am now embarrassed to have so enthusiastically recommended her and withdraw my endorsement.

Sandi's smiles 1st appointment: was supposed to be an exam…read moreand cleaning, but Sandi was chatting away with someone while I sat waiting and I had to go back for the cleaning 2nd appointment: cleaning wasn't that great and a different dentist looked at my teeth and told me completely different things than the first dentist. A 2nd opinion was requested, which nobody has followed up on with me. I told them I need 31 crowned because that is the one hurting me. 3rd appointment They were going to crown 30, not 31, they have no nitrous available, I waited nearly and hour to see a dentsit. They did the prep work for the crown and then the dentist came in and said he couldn't do a crown or he wasn't sure if he could, and I should see an endontist to figure that out. It was already hurting me, so I said go ahead and pull it. Again, no nitrous in the office at all. He yanked on my face for at least an hour, and said I'd have to go to an oral surgeon to finish the job. The battery kept running out on his headlamp, they didn't have the tools to finish the job, and there seemed to be other equipment lacking. The dentist said he'd pay for whatever my insurance didn't cover at the oral surgeon, so that was decent. He made the appointment, and I went there the next day. It took the oral surgeon about 3 minutes to get the roots out. I had to suffer through another round of novocane shots in the same spots as the day before. As far as the office is concerned, there seems to be communication problems with regard to appointments and they seem to be overbooking patients. I will be looking for a new dentist again. Sigh.

This review is for a root canal performed at Modern Dentistry in Albuquerque…read more The general manager at this location is really caring and proficiently answers all questions as it seems the staff at the front computers are there primarily to check people in. You will be asked to sign forms that you cannot see and they will provide the forms to you only if you ask. They were really good with the estimate they provided ahead of the procedure, so I knew what to expect financially. The team was very kind to reschedule me as I arrived late due to traffic (accident) delays and I arrived at the wrong address - do not put in 2800 Coors as it will not bring you to the right address. This combination of events made me 20 min late even though I had allowed 30 extra minutes of travel time for a 90 min drive. Better to put into your phone the actual name (modern dentistry Albuquerque) or home depot (the office is tucked behind the home pot with no big sign except in front of the office over the front door. If you are more than 10 min late the office may do their best to reschedule you the same day and they will allow you to sit in the sitting area with wifi provided - bring your own water as their water dispenser in the sitting area is broken as of Feb 2023 and no other option is offered. The endodontist, Dr. Wilson, was previously a dentist and is now an endodontist. He uses a microscope to perform his work really well with a set of instruments on a tray, and doesn't use the more modern tools that some endontists now use. He's good about giving info on what he is doing and his dental tech/assistant is really kind and explains additional things if you have questions. Dr. Wilson will sing along to the relatively loud music piped through the intercom of the office - if you do not mind...I kindly provided feedback to him this was not my personal preference as he is drilling in my mouth right next to my ear ...brings back memories of another endodontist in Santa Fe who hums a weird low voice while leaning into the patient during the procedure (felt creepy to me and others in reviews provided similar feedback) - might be soothing to some patients??? So if you'd rather Dr. Wilson not sing, you could kindly ask him ahead of the procedure not to sing and he is super nice, so I'm sure he would kindly oblige. Suggestion: You may want to ask the dental office what pain meds you can safely take before/after your root canal as I was in a lot of pain after the root canal, and no pain meds are provided. Ice and non prescription pain meds were enough to reduce pain once I arrived home. No instructions were provided post procedure and if you need them, perhaps you can ask? CAUTION: Please keep your valuables at hand at this office. As of Feb 2023, there is construction happening at this location and when I left my favorite stainless steel coffee mug in the sitting area, it was gone when I returned from the bathroom and from talking to the front desk. The general manager showed the video of me coming into the front door and did not see that I had tucked my coffee mug under my arm behind my laptop computer - and they actual tried to convince me I had not entered the sitting area with it. I had clearly been drinking the coffee during my entire 2 hour drive, arrived with the mug, and it was stolen from the sitting/waiting area. Three times they asked me to check to ensure it was not left in my truck. There is only one camera at the entrance to the dentist office and none in the waiting area or offices - this might be a consideration for the clinic safety as they continue with construction. My coffee mug (still 1/4 full of black decaf coffee) was stolen from the sitting area and I hope by sharing this that you will be spared the angst that I had in losing something with sentimental value. IMHO it's not the staff who would do this but perhaps the people coming and going. Hope the person that stole it gets as much enjoyment as I did from it - great mug!

I could give zero stars if I could. Ended up paying for "cleaning" and didn't even get a cleaning…read more I am going to look elsewhere for a treatment. This place sucks. They wanted to charge me $7000 for my treatment. Advertising is very misleading instead of cleaning they should say diagnostic because they didn't do no such thing.

VERY unprofessional front desk staff. Today 8/25/25, my daughter's filling cracked and came off…read more Since we are from out of state, I looked up Dentists close to UNM. The office staff claimed they would call her back but did not do so, so I encouraged her to call again since they were likely busy. The front desk answered and placed her on hold, but they forgot to actually push the button so my daughter had to sit there and listen to the other staff and the front desk staff talk about her. They laughed that this was the third time she had called and made fun of her being from out of state. They agreed with each other to just tell her that the dentist had left and they said their goodbyes. When the front desk person returned to the phone and said the dentist had left, my daughter brought up the fact that she was not placed on hold and just heard their entire conversation. The staff member became very quiet, failed to apologize, simply mumbled something, and hung up. This is the worst unprofessional customer service I have been a part of experiencing. They showed no care or sympathy and were inappropriately disrespectful.

I have received excellent care at Dr. Coriz's office. Everyone is professional, concerned and…read morecaring. The hygienists are awesome, the office manager makes sure everything is ready and billing is done correctly. I recently had to have my two front teeth crowned and initially the color was off. Dr. Coriz and his team worked diligently to get things right and I am so appreciative.

I have been going to North Coors Dental since I moved to NM in 2007. They have helped me to keep my…read moreteeth clean and healthy for all these years. From time to time they recommend a product or procedure, but never any sales pressure. I did get a night guard at their recommendation and have never regretted it. The offices ate attractive, the staff friendly.

Dr. Taylor Leeper was very thorough and gave me a great referral to put in a permanent tooth. She…read morealso put on my permanent cap which has worked out perfectly. I hardly know it is there. It feels like my original tooth. I can't say the same for a cap that I got put on in California, because food gets trapped in there and I always have to find a toothpick or dental floss to get it out. Great job Dr. Taylor Leeper. She is also very professional and knows a lot about her profession!

About a quarter of the way through today's checkup, I said to my hygienist, Stephanie, "This is…read morehonestly the best cleaning I've ever had," and I was being totally honest. "This is totally painless." Then, as I settled into my thoughts -- because Stephanie wasn't a talker -- I realized I should be employing this conversational approach to lots of situations in life. I mean, it pretty much guarantees better-than-average everything, right? "I know you're just getting started, but you're quite possibly the greatest house painter I've ever witnessed." "Wait, just a moment, before you move to my shoulders, I need you to know that this is the most epic massage I've ever experienced -- and I've had my share of deep tissue work, let me tell you." "Is it just me or are you an absolute stud with those hedge clippers?" Figured I'd pass along this little life Pro Tip, you're welcome. So yeah, when you set up your first appointment here, go with Stephanie, she's completely painless, start to finish. During the pandemic you can also anticipate arriving early and calling the office from your car. Stephanie will come outside when she's ready to take you in, and you'll be impressed by their Covid protocol, including the HEPA filtered air, double- and triple-masked staff, and sanitizing requests. "Judging by your expert cement mixing technique, I'm going to guess you started doing this at what, maybe age five?"

The receptionists are arrogant. They say one thing and when questioned they change their answer…read more This happened twice. There's no apologies afterwards. I've had a couple very uncomfortable situations with them. Drs are very friendly but staff doesn't know what they are doing.

Fantastic experience with this dental office and Dr. Burke for myself and my family. Everyone is…read morealways kind, professional, and Dr. Burke is a very straight shooter, always explaining what he's seeing and providing options without any pressure. His staff also seem really happy and like they really enjoy working there! Was looking for somewhere to leave a review and saw there was a weirdly low number here on Yelp, which can make it hard to suss a spot out, (but there are like 700 five star reviews on google so def check that out if you need a push!) :)

Dr Burk is very nice, friendly, and knowledgeable. This was my first visit and I went for a…read morecleaning / X-rays, the annual exam. Isabella, the dental hygienist, was kind and did a fabulous job cleaning my teeth. Allie, dental assistant, was very kind as well. I am 75, have Parkinson's, and every one in the office went out of their way to make my visit as comfortable as possible.

This is my second cleaning here and I got Kiara who did really good! She was gentle and fast. My…read moreteeth felt really clean after. She was sure to set me up with my next appointment and answered all my question about Invisalign. 10/10 thank you!!

I had a tooth pulled at Riverpoint Family Dentistry today. I went in yesterday with tooth pain and…read morethey fit me in today. The anesthesiologist Meryl was so gentle and I had very little pain getting the shot. Anna my assistant to Dr B held my hand and told me to breathe. When I was numb Dr B came in and had the area to be worked on prepped and began to extract the tooth. He took great care keeping the area clean and dry. He packed the area with new bone and tissue to plan for an implant as I have no chewing teeth on the left side. Dr B stitched the area up and prescribed a rinse to ward off infection and gave me antibiotics. Will see Dr B next week. The whole process was relatively painless and I was well taken care of by the staff. Best ever dentist and office.

I've been a customer of Desert Ridge Dental for almost 2 years now I am very satisfied with the…read moreexquisite dental care that I received there. I would like to call special attention to my dental hygienist Jolene. We have developed a fantastic plan to get me all the dental care I really need. I'm almost 60 years old and want to keep my teeth for the rest of my life, thank you Desert Ridge Dental be well.

Desert Ridge Dental is simply wonderful. I have gum issues and require more frequent cleanings and…read morecare. So, for the most part, my interactions revolve around dental hygienist visits/cleanings. Most of my dentist visits with the Dentist are super quick and basic. Over the years, I have felt like it can be very challenging to locate a great dental hygienist. Don't get me wrong, the reception staff are wonderful, and the Dentists are top notch, but what keeps me coming back is my hygienist. If your story is the same, boy have I got good news for you. Dillon is simply outstanding. I actually prefer him to most of my family members. He is thorough, gentle, and also has a smile on his face. I literally drive 30 mins just for their services, they are just plain excellent.

My dentist retired. Always difficult to try someone new. Received a cleaning and xrays in April. No…read moreinsurance so I knew it would be expensive. Hygienist was one of the best I have experienced.... and I hate people putting their hands in my mouth. Something many of us share? They gave me a cash discount which I appreciated. Wanted a procedure which involved two fillings. Use a mouth piece to prevent grinding and it created a problem. Dr. Burnett was amazing. No pain. Explained the procedure step by step as we went. Solicitous of my comfort throughout. He and his assistant, Veronica, had a great rapport. The experience was wonderful. The office staff is friendly and obviously well trained. Office is clean. One of My pet peeves. Yes, I will go back. It was a positive experience. Thank You! P.S. One thing I do have to share, Dr. Burnett, is my nephew. My friends were all happy with their experience. They were right. He was the consummate professional!

Dr. Philip Gallegos restored my teeth and gums to excellent health. Seriously I didn't think there…read morewas any help available for me before I went there. Food was impacting under the gum-line causing swelling, bleeding and pain. The situation was so bad that even watermelon or soft boiled eggs would find their way deep into the gums. My only solution was to boil the gums out with hydrogen peroxide constantly. Not a good thing to do, I knew that, but it was the only thing that got the debris out of the gums. I was seriously contemplating switching to a purely liquid diet. I've had crowns for over 40 years. Dr. Gallego's crowns feel and function like real teeth. I am totally blown away by his science and skills. Your biggest fan, Thank You David Ambrisco

I've been a patient of Dr. Babilonia's since she took over the practice at Smiles That Work, which…read moreI think was about 2 years ago. Everyone in this office is kind, professional, and always puts you at ease with whatever you're having done. Their office hours are very accommodating, with early morning and evening appointments available if you need them. I've seen them several times over the last couple of years for everything from cleanings, to cavities, and more. Then, yesterday, August 7, 2020, I tripped over a small gate in our backyard, landing face first on our concrete walkway, damaging several front teeth in the process. I called their emergency number, and Dr. Babilonia answered right away. She asked me to text her a picture of my teeth, and upon seeing the picture, decided I needed to be seen by an endodontist, as the injury was more severe than she could care for in her office. Luckily, her husband, Dr. Hochberg, is an endodontist with a practice located near Montgomery and Pennsylvania. Agreeing that immediate treatment was crucial, she and her husband met us (I was in no shape to drive so my boyfriend took me) at his office within 45 minutes. Let me repeat that, just so it's perfectly clear. Dr. Babilonia and her husband came in on a Friday night, in the middle of a pandemic, to help me. Now you may think, well, that's their job, and sure, I wouldn't disagree with you, but they could easily have said, you know what, given the extent of the injury to your teeth and mouth, it's probably better if you go to the ER. That would not have been an unreasonable call to make. But they didn't. They gave up their Friday night to help me instead. Throughout the whole experience they were both calm, calming (I was a little freaked out), consultative, and clearly concerned about my physical, and emotional well-being. I'm going to leave a separate review on the page for Dr. Hochberg's business (Endodontic Associates of Albuquerque) as well, but I want to make sure I say how impressed I have always been with Dr. Babilonia, her staff, and her practice. Last night's emergency just solidified what I already suspected. These are good people, doing a good job, and taking care of their community. If you're looking for a dentist, you can't go wrong with Smiles That Work.

Great office and reasonable prices. Have had an exam (2) and a teeth cleaning. They did a very…read morethorough evaluation and although not what I wanted ie options they were very good at explaining all. The staff is all top notch.