This review is for office staff! I called last year to…read moreinquire about cost..I spoke with physician and my questions were answered at the time. I called back with an additional question and requested a return call..I NEVER received a return call. I again spoke with physician a couple months ago and was ready to sign up. I requested some paperwork and it was to have been sent to me. AGAIN I left several messages..When I FINALLY after several weeks called again and that call was returned with excuses, I was told paperwork would be sent out ASAP...NOPE NEVER CAME. I WILL TAKE MY 4K SOMEWHERE ELSE!!! Terrible SERVICE from office staff!

The review is for office response. Had an initial conversation to schedule a meeting with Dr…read more Lindsay to learn more about the services and pricing and got ghosted after that. Three messages later ...nothing. If its a reflection of the overall business than I guess its good to know early on :(

5 stars for Dr. Fulmer. I have only been to him a few times, but those times he listened and was…read morepleasant. 3.5 stars for his office: Trying to get a hold of the receptionist is hard. Dr. Fulmer said he would call when some test results came in, but I never received a call. I called 7 or 8 times over the 6 business days after the results should have been in until I could get the results. One more thing: The walls in this office are so thin. I could easily hear every word in the next patient room. I guess it isn't a big deal, but it just seems like it should be more private.

I've been seeing Dr. Fulmer for a few years now and I consider him the best primary care physician…read moreI've had. I moved a lot as a kid and have probably had 20 doctors in the multiple cities I've resided, so I consider myself an authority. Dr. Fulmer is a great guy. He's extremely thorough and he TAKES TIME with you on every visit. He has an old school approach that makes you feel like he knows you and cares about you. I have to say that doctors who spend 2 mins with you and throw a prescrip at you are garbage, especially when guys like Dr. Fulmer exist. Highly recommended. You won't be sorry.

For my 2300th review, I would like to brag about my medical office group and the staff over at One…read moreMedical in San Jose. I've been a member of One Medical for quite a few years now. I converted over to this group when my doctor out of Emeryville joined their practice. It's worth every dime to be able to have the service I need, when I need it and have seen the value in being a member. I love booking my own appointments, when and where I need them and can find offices all over the city and the bay area. I have access to all my own health records online and can reorder prescriptions at one click. I never have to wait more than 5 minutes for an appointment, because no one has time to sit around and wait when they are sick or have things to do. Michelle Benrath is my Primary Care provider and I'm very happy to have her on my side. Since finding her, I've made her my primary and since then have gotten to know each other well. The doctors and staff give you respect, truly care about your well being and follow up when they say they will. That's everything you can hope to find in a doctor and medical group, especially in this healthcare market.

Less than One Star for just this 1Med Office on The Alameda…read more 1. they tell you to give yourself extra time - I did but there is absolutely no parking in a 1.5 block radius - parking is really bad even without the construction zone to negotiate - so I painfully sprinted to an appointment that I knew I would be 5-10 minutes late but if you get there by 10 m after they will take you and my need was very small. I am a retired health care professional and knew I would need an Xray before they could treat. 2. The lab tech went in through the side door and let me in there with a smile. I was really stressed and you helped Arisa (sp?) TY btw 3. The receptionist- oh yes the receptionists there are often not as customer service oriented like at other 1Meds or like at Stanford Clinics. This one was one of the worst. The first thing he does is give me a tight lipped mean eyed once over and starts acting like it is so difficult to check me in. No greeting. No smile. No let's see what I can do. Is it a sexist thing? Is it Age-ist? Ethnic prejudice? Or is it just this guy Aussie (sp?) power trip? Someone completely insensitive and lacking compassion. There is no one there but they do have a big camera on the waiting area! 4. After wasting 5+ minutes doing whatever the heck he is doing, in the unwelcoming / unsympathetic way, and making me wait there uncomfortably while he silently types away (punitive?). I say I know the rules and you need to check me in quickly and tell the DNP I am "f-ing" here - I did not actually say the f word though pretty ubiquitous now days, but still I have to be treated pretty badly to even use the short reference. He was really bad at communication - how does he even have a job doing this? 5. This DNP Katie comes out completely unwelcoming, says the apt will be shorter. I say ok I understand. When we sit down she wants to use the AI. I say no because there is so many articles out now about how it's not HIPPA compliant/private. She says it is. I say not necessarily. She says she doesn't like being called a liar. Whoa way to spin it up, as I did not call her a liar! I said I just have read about it, I don't want it, and she may just not know. Still in a huff (am I supposed to be helping her?) she complained "it's going to be slow" in an irritated voice. At that point with the lack of welcome, empathy, compassion, use of soft touch people skills for an anxious harried patient (how many other patients stressed arriving w/ the parking , etc) - I walked out. The lab tech saw me and asked what happened. As I told her Katie came out and said she did not even say that the non-ai notes would be slow. OMG I said I just heard you complain about it! I will never go back to this 1Med this one is the WORST of ALL their offices which are generally pleasant welcoming and with good staff with a rare exception. 6. The biggest problem is the quality control is not good. At Stanford Clinics if a staffer messed with you like that, someone would know right away. But it is also just their culture. One Medical used to be a concierge before purchase by Amazon, need to fix their culture as it has dissolved to lowest common denominator if this bad EQ spreads. 7. Calling their main number most of the people there are helpful. The problems is when you have a problem with a staff member and your complaint goes nowhere, and might even boomerang in the mix. They defend their money making staff not the sick/in pain patient who had to deal with said dismissive staff plus.

I am so glad I found this place. Dr. Larsen is very knowledgeable and friendly. She put me on…read moremedications that my pcp didn't think I needed. I will def keep Dr. Larsen as my naturopathic as long as I am able to. The front desk staff is super friendly. They are prompt in emailing you back. Thank you.

I was working with Dr Caitlin for a long time until I moved to a new city. Their office is calm,…read moreclean and you will always be greeted with a smile when you arrive. They honor their appointments and treat you with care. I especially liked how Dr Caitlin would listen to me and make sure I understood the protocol and lab results when I would have them. They have an online patient portal where you can see all results from previous labs, visit notes from the Dr and even message your Dr directly. I appreciated how Dr Caitlin felt so accessible and if I needed anything I could get an answer fairly fast.

I learned ten years ago when Dr. Kapoor was my PCP that people were saying nasty things about her…read moreon Yelp. I must admit that has left me with the conviction that Yelp is a tool for people to be libelous and hence I have not left a review but ten years have past that is water under the bridge. Dr. Kapoor took excellent care of me when living in Santa Clara for 7+ years between 2017-2016. She is affiliated with O'Connor hospital and her office is close by. She has her own practice, so does not have the overhead of a medical group and takes the usual insurances. One thing I noticed is that she is very good at referring to specialists that are both very competent and price competitive, i.e. colonoscopy, eye and ear doctor. I am very well taken care of here in Massachusetts but my colonoscopy was 2-3 times the cost. She took over the practise from my previous doctor 1996-2006 and kept in touch with that doctor when she was very sick of kidney disease more than ten years later. For me, that shows that she cares.

The clinic's receptionist was rude, unprofessional, and provided totally incorrect information…read moreabout my insurance coverage. When I pointed out all of the clinic's one-star Yelp reviews, she said "Those don't matter." I can't even imagine how bad the doctor is if she tolerates such incompetent staff. Believe all of the one-star reviews and look elsewhere for a doctor.

Melissa helped me go from a 13.1 A1C to a 5.8 in a year. She made it possible by her encouraging…read moreand amazing professionalism and her ability to make you feel heard and respected. Literally the standard in which to hold all other doctors. I hope she is happy and healthy in whatever future she decides next. I have no doubt she will be missed by many pf her patients myself very included.

Best doctor ever. I'm so sad she is leaving. She has been my doctor for over 10 years. Anyone know…read morewhere she is leaving to? So sad that we are not told if she is going somewhere else? I need to find out.

Was recommended over by my OB Dr Faryno and based on my insurance and what was told to me, they…read morewould be accepting new patients. I've been reading reviews and notice a lot of negative reviews on someone the name Monica.... At first, I was going to give it the benefit of the doubt as all patients go through different scenarios but when I called I encountered Monica and geez, she must really dislike her job to be in health care and be super rude to everyone! SMH. As amazing as Dr Josephine sounds and would love to have her as a primary, I now have to look elsewhere since little Ms Monica over there told me I have to call back in 4 months, they don't take waitlist and apparently not taking new patients when I was advise different from my OB doctor. Health care is very important and if you have people working front desk like Monica, please rethink your approach as who should be at the front desk.

This is a difficult to place to rate accurately as Dr Pham is a great doctor, however, she needs to…read moredo better job training and/or hiring her support staff. They are horrendous. One staff member in particular. She very clearly hates her job, and hates the patients. Has a chip on her shoulder and is extremely combative. She interrupted me several times which required me to raise my voice so she would just let me finish my sentence. Infuriating. Then said do not yell at me, I'm not the one who is yelling. It was like arguing with a child, not an adult in a professional setting.

Sadly the care has deteriorated and I have to find a new PCP. Dr Cahn on a personal level is…read moreamazing caring etc however I never get calls to Follow up on labs , imaging, urgent issues. The staff do not get back to me in a timely manner if at all. I was told to go to ER when I asked for my dr to take over for issues I had to go to urgent care for. No Telehealth visits or available appts for issues that arise. Had some elevated labs that I had to call over and over and still don't have any through input. Ignored request For apps and no one answers phone it's all automated.

One of the most amazing, caring doctors our ohana has ever encountered! If you were to close your…read moreeyes and dream of what the perfect internal medicine/family practice physician would be like, he or she would be EXACTLY like Dr Cahn! We would rate him and his staff 10 stars but Yelp limits us to 5 max. He is our family doctor, across 3 generations .... Does that say enough? You will never find a doctor so caring and committed to his patients and so interested in their entire well being as Dr Cahn. He spends time with each patient and treats them as if they were the most important person in the world. He is astute in his unparalleled knowledge of all aspects of medicine. Cannot praise him enough. If you live in this part of the state, this is the doctor to choose! Mahalo for reading my review.

I was so impressed by Dr. Daniel Tse and his team. He was very thorough with everything about my…read morehealth and asking questions and writing things down. He is a very kind person with passion for his work. It truly made my day after having started a Monday with this kind of amazing care. What a pleasant surprise compared to my last PCP. It was my first time seeing him for a general checkup. Excellence is what I think of their entire team, Alicia, Vanessa, and Michelle! Thank you for your service and kindness. All of them had great bedside manners! Wonderful, wonderful people!

really appreciate his attitude and patience, esp towards older adults. His staff are also nice…read morewhenever we called over phone or met in person

Had a decent experience. The doctor was thorough and made sure to check for anything that might be…read morerelated to my issue. They explained things in a simple way which I appreciated. The assistant was polite too. Not the fastest visit but it was worth the time.

Dr Henehan is a very kind and considerate family doctor. He is personable and relateable. You can…read moretell he gives you his full attention and isn't rushed. I never felt like he would push any drug on me or insist that I take something. He is good about suggesting alternatives. He calls you back if you leave a message for him and he even called me on his personal phone to make sure I got the results to my test. The building and offices are very nice. The nurses are equally sweet. The only problem I have is with the ladies at the front desk. They can be short with you on the phone an in person. They seem like they are in bad moods often.