The food is good. But the staff has the worst attitude. Is bad vibes a Philly thing? The owner always looks miserable. The cashier girl will never say "you're welcome" no matter how many times you say thank you. They act like customers are the biggest pain in the world. Maybe you guys should lighten up? read more

The food was really good, came out in like 2 minutes, ordered the pizza steak which was also very good.

Always a good sandwich. Like everything right now the prices have gone up exponentially. Almost $12 with tax for a sandwich hurts. Met the owner. He's not making and more but passing along extra costs for meat cheese etc. eaten there for a lot of years and the quality is always to drawer. Encourage you to keep coming. read more

Good food, cable service great food, great onion rings the best onion rings ever great Philly cheesesteak sandwiches, but they're number one SEller to me is the onion rings crunchy all the way to get here still 1520 minutes when they still came crunchy read more

Cheesesteak fired onions mushrooms and American cheese some peppers added to Taste let sit wrapped five minutes and enjoy this Philly / Jersey girl knows how to Make a cheesesteak even in Ca read more

If you're looking for an authentic Philly Cheesesteak, this is your spot. When you walk into the door you'll be transported from Chino Hills to Philadelphia! The sandwiches were very good! I went with the Buffalo Chicken and Cheese and it was phenomenal. I also ordered fries and they were good, but I was expecting some fresh cut potatoes that were fried up and instead they were crispy, almost battered fries. Good, but not great. I will pass on the fries next time, but there will be a next time because the sandwich was that good! Plus, if you go on a day that ends in a 7 (7th, 17th or 27th) sandwiches are only $7! You can't beat that deal! Cheers! read more

Chino /Chino Hills best cheese steak. They prepare them quick even when they're busy. Cheapest to buy them on the 7th, 17th and 27th of each month. They do not skimp on anything. Good and efficient staff. read more

love their sandwiches. always hits the spot and quality ingredients. staff are friendly and attentive to your needs. place is always clean and welcoming. will keep coming back. read more

The place was clean and. Following guidelines- the menu had a lot options and they offering order pick up. The staff is very friendly the food is delicious. Not much to add due to pandemic in order. Chicken fingers are very good too. Hopefully i can come back and revisit afterwards. read more

Philly's Best - Sandwiches Near Me - Chino, California

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Ordered a chicken philly with mushroom and grilled onions and my SO got original philly and it was delicious!!!! Classic phillys. Thank you! read more

Philly's Best - Philly Chicken and Mushroom Sandwich Philly Cheesesteak - Sandwiches Near Me - Chino, California

I am going to go all out and give them 5 stars since they have the best customer service and send out coupons all the time to save even more as well as free fries friday, how can you beat that? Not being much of a meat eater, especially not beef, this is one place I enjoy it. I usually get the veggie philly, add meat to have loads of veggies as well as the meat. Love their regular and garlic fries, onion rings are on point too! Even the salads are fresh and tasty here if you are trying to keep t light. Great dining option in the area, filling and cheap! read more

Philly's Best - Sandwiches Near Me - Chino, California

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Older white cashier lady is very rude. Food is ok.. what happened to customer service???

I had a few other Philly Cheese Steak places and this place is by far the plainest. It has cheese, meat, and bread. That's it. If you like it like this, this place will be your center of cheese steak operations. The only thing I didn't like about this place was the cheese. It tasted good, but it was seriously overkill. When I took a bite, I feel like I just drank an ounce of melted cheese drizzled on bread, it completely overtook the flavor of the steak. The onions did nothing in its attempts to dethrone the Cheese King of Flavor Kingdom (all hail). I can tell it's good stuff, just not for me. It's just not my cup of cheese tea. read more

Philly's Best - Western 7" with Garlic Fries - Sandwiches Near Me - Chino, California

I was so disappointed to come here because the staff was extremely rude. Actually, not all the staff, only one of the workers. There was an older man named Nelson & he was so disrespectful to me as I was ordering and asking for certain modifications in my order. I was so upset I left & I asked for his name after. I was not even giving attitude... I was being respectful ordering as usual and his attitude & anger came out of no where. The other staff who were working here seemed to be okay & kind but it was just him that was being extremely rude and disrespectful & it threw me off. Will not be coming here again & I'll be contacting the manager. I hate complain on workers but I've never had such a bad customer service experience in my life. read more

Its been a few years since I've eaten here, and glad to have come back! The cheesesteaks were delicious and hit the spot. My wife stopped me half way through to tell me she was super happy about the food:) We had one classic and one pepper. Both were perfect. Order of cheese fries to top it off. We ordered to go so i was a little concerned about the cheese sauce but they packed it separately and it was enough. Wish i took a photo before but i didn't because i wasn't expecting something amazing but it was good for us. Will be back again read more

The food here is excellent, The vibe is really cool with Eagles memorabilia everywhere. Highly recommend this spot for they're cheese fries and the classic philly cheesesteak with sweet peppers and grilled onions. read more

I just wanna say this place rocks, Ryan the Manager and Adrianna are totally cool, hooked it up with excellent service! Definitely gonna go back! read more

This Philly's location is great! Stopped by with my girlfriend today for lunch and got the Buffalo and BBQ cheesesteaks as well as the pizza fries. Solid all around, good size portions and very fast service. Definitely gonna be coming back by here whenever i have a craving for a cheesesteak. read more

After a long day of wrestling matches we decided to dine at Philly's Best in Chino Hills. The food selection on the menu is good and there are something for everyone in our group. I really enjoyed my Best a well portioned stake sandwich loaded with grill onions, peppers and mushrooms. The girls enjoyed the load fries and variety of sandwiches and salad bowls. The atmosphere brings you a feeling of being in a local sandwich shop in Philadelphia. We loved the quality food excellent service and atmosphere, can't wait to return next month for another satisfying meals. read more

Philly's Best - Temescal Canyon HS Girl wresting team @ Philly's Best Chino Hills. - Sandwiches Near Me - Chino, California

Go to place for a Philly sandwich. Rolls alway fresh & meat tender. Try the seasoning & Louisiana hot sauce to spice it up! I always pair with cheese fries & black cherry soda. Heaven. Don't forget the pickles & peppers if you get it to go. Closest you'll get except in Philadelphia. read more

Ok, so their fries are still bland but I have found out that their onion rings takes care of that for me. I usually get a Philly's best (grilled onions, cheese, peppers and mushrooms). All of it is pretty tasty and the bread is great too. The tables were a bit dirty but they were busy with orders. The staff is nice, new people since I think the older lady was training some of the staff when I went there recently. read more

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Love this place! It's always busy but if there's a wait it's worth it! My favorite is turkey with provolone - because their bread is to die for!! Family loves the cheesesteak with special request of hoagie spread & grilled onions Kids love the burger bites (mini burgers) Amazing onion rings, fries, and fun Philly other treats too Support local family businesses by enjoying a cheesesteak or 2! - they're doing their part to keep us safe and feed us well read more

Philly's Best - Restaurant store front - Sandwiches Near Me - Chino, California

My husband and I are bug fans of this Philly's best. They have delicious philly steaks. I always get the original cheesesteak with added wiz sauce. Absolutely yummy. I love their cheese fries as well. To top it off their decor inside is THE best!! Go Eagles!!! We definitely will be back again and again read more

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The guy and the grill who work in the front are really rude and not helpful at all look so mad not smiling and angry ask him about my order to pick up and he said I can't help you. I will not recommend anyone to go Over there Really bad stuff Last time to go there bad place Disappointed too read more

FIVE stars for my neighborhood Philly's Best here on Grand Avenue where Ive always had great service, no issues what so ever. So to the few people below who are whining about employees not smiling or getting their food after others who arrived after you, total BS! It's fast food and you just gotta wait your turn like others. I have been coming here 12 years. Believe me, there has been times when folks in front of me are rude to the cashiers or take forever to order. Same 2 guys grilling cheese steaks and they are very fast and friendly I love that they will even take your expired coupons with a smile. Good fries and free pickle slices near the soda fountain machines and plenty of seating if you choose to dine in. If you come here on the 5th, 15th or 25th the subs are only $5.99, what a deal. The only negative is the parking if you come at peak hours because of the neighboring restaurants. I make it a point to come here at certain hours only. Keep up the great work and making the best subs around here read more

Walked in here an attempted to order. The employee here was unhappy with her job. Every item I ordered (and I ordered multiple items) "anything else?" .... "Anything else?" "Anything else?" Pretty poor customer service. Come on now... read more

This is my go-to lunch spot. The sandwiches are good and the staff is friendly. I like the pepperoni cheesesteak, the rest of the group goes for the traditional Philly's Best which has mushrooms and peppers. A cheesesteak is not a cheesesteak without grilled onions. Don't miss going on all days that end in a 5. That's 5on5 day where all cheesesteaks are $5.99. I especially like 5on5 Monday. They still honor the Double-Stamp Monday promo and it's still $5.99. read more

I've beeen SLEEPIN on this place. Cheesesteak was soooo good. Got it with onions and provolone. They have a bar with peppers and 2 types of pickles. The fries were good and onion rings were to die for!! They didn't charge for ranch either. Very friendly service & they have specials all month. read more

Ordered through DoorDash and specifically said only grilled onions because I'm allergic to peppers. Low and behold both sandwiches I ordered were filled with green bell peppers. Got a refund but now I have to figure out what to eat on an already short break. This is also the second time they've done this to me so I'm probably never going back which is a shame cause they used to be good about following what folks order. read more

Ordered some pizza fries and they have been by far the worst ones I've ever had. Their version of cheese fries is nacho cheese with marinara sauce. Cheesesteak was basic but the hoagie bread was good. Will not be going back here for sure. read more

Much better experience this time. Food was hot and fresh and came out fast! Very pleased.

Very disappointed. Literally watched people that came in after us get thier food before us. Only to find that a portion of our order was sitting on the counter and getting cold while they waited for an item that they neglected to begin cooking. Asked to have our food re-made because it had been sitting for almost 20 minutes. They put our cold fries back in the oil as opposed to making fresh fries. Then noticed that one server had one glove on and was touching our fries with her bare hand. Will NEVER be back. Confused as to how they even have 4 stars. read more

I almost don't want to write this and just blame this location because to be honest don't know if I've ever been to a Philly's with any sort of Customer Service. Literally think the train their employees to act like you walking in their store is and making your food is a hassle (maybe it is but this is your business). We order nothing special just right off the menu. My 10 year loves this place otherwise I'd just go elsewhere even thou the food is good but PB 's should really try and invest in their employees because customer service does really matter! read more

My fave philly house in Chino hills. Philly's best is the best. Bread was soft and fries crispy. Keep up the good work and I won't have to go to the east coast. Forgettabout it. read more

Philly's Best - Philly's best is what I chose. With tomato lettuce and Mayo. WOW. - Sandwiches Near Me - Chino, California

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I've been here a few times and I've noticed they aren't big on customer service. The guy who cooks always seems annoyed and never says anything. Definitely under staffed during peak hours. Food is good, hot and fresh which is good. I don't feel bad not tipping here because I don't think they want it. read more

We ate at a different Philly's Best in San Dimas and that location was much better than this one. Service was 5/5 but I was disappointed with their Chicken and Cheese sandwich. I fell in love with it at the San Dimas location. It was one of the best chicken sandwiches I've ever had! It was oozing cheese everywhere and it was perfect on the 9 inch bread. When we made a Togo order over the phone, Chris was patient (after getting off the phone with him, I realized they were closing soon) and gave some suggestions on what else we could get. My bf followed his suggestion and ordered the Taylor's Pork (which is basically fried spam). It was actually pretty good! But it's not something I'd crave for. It's just the meat with the bread, looks very dry but it'll surprise you. Their Chicken and cheese sandwich fell short of the cheese. I was sad and disappointed! read more

The sandwiches are great but there is NO seating inside and they are very rude customer service. My bill was $28.49 and they would not take a $50 bill. Come on this is 2021 and you don't take $50 bills, I get it in the 90s when sandwiches were $4 dollars but sandwiches are $10 now, if I order five sandwiches is over $50 bucks. Come on, get with it. And then I get back to work and the sandwiches they gave me were the wrong ones, arrrr. read more

It is a decent sandwich for a fair price. It was ordinary. The service was good, workers were friendly and the tables were clean. I did not have a problem with my lunch, it was just what I was expecting read more

Found a hair in my food biggest let down. Severely understaffed. I've never been so disgusted in my life. read more

Philly's Best - Found this in my food...enough said - Sandwiches Near Me - Chino, California

Got introduced to this place a few years ago and ever since, no other philly cheese steak has tasted the same. The staff is always friendly and the food is even better!! I just love coming here! There isnt much left to say but this place will never do you wrong!! read more