Employees are rude. Service is poor at best. They wear no gloves when preparing food. I've also seen them out meat on the grill then after a minute take it off then reuse it a few minutes later. Last time I go here. read more

I don't write reviews a lot cos all I ask is to get the food so I can eat it. My brothers and I ordered at Phillys best to be delivered at our house and to find that one of our cheesesteaks to be missing. We called to get the problem resolved it wasn't really much help. We don't wanna spend 30 bucks to get stuff sent and have a whole hoagie missing. At least we're getting a refund. read more

Best place to get a cheese steak. Large menu that will satisfy any hunger. I would recommend the cheese steak fries.

Not good at all. If you're craving a really good Philly cheesesteak sandwich don't go there!! Expensive and not at all worth. Staff was friendly and helpful. read more

Worst sandwich I've had was dry no dressing or mayo just bread, meet lettuce and tomatoes.

Picked up an Uber Eats order that was "ready" and waited half an hour!! The building smelled so bad. Horrible experience and I wish I could leave negative stars. read more

Came here for the first time tonight. Don't know why we waited so long. We came in around 8:40 and I knew they were cleaning up to close for the night, but didn't complain at all. The staff was so nice! and the food is amazing. Will definitely return! read more

I've been coming here for years and as of today I'll NEVER come back ever ever again. EVER! After walking in and NOT being greeted whatsoever, with my mother (who is a senior citizen) I decided to treat her to dinner. She asked about if they honored senior discounts and the manager I think (older white dude) very rudely said they only honor them for seniors. Perfect right since my mom is a senior. The dude REFUSED to honor the senior discount because I decided to pay for her order as well since I wasn't a senior even though I was paying for a senior! Petty.com ! Then when I asked if he really wasn't going to honor that he said, "what you don't understand?!" YES, he really said that! I didn't even have it in me to react the way I probably usually would have reacted with his tpTrash a$$. Safe to say, I'll never give this place business EVER! read more

I just wanted to let you know that I was helping a customer at my store ? Lowe's and I was helping her with her issue that she had a home and told her what she needs to do and showed her what to use ? And then she said have you ever been to Philly's Best ? I said no and then she said that she said go over there after work and I will comp.you a combo meal !!! I would like to thank her for doing that for me cause she made my day!! Come to find out she was the owner of the sandwich shop !!!! Thank you for making my day!!!!! read more

Food is good; service is okay; but the vibe of this place is very bad. Every employee seemed to had made it their sworn duty to avoid all eye contact and polite conversation with customers. Felt very unwelcomed. read more

I'm going to piggy back on Tiffany's review about different Philly' Best having different tastes. The San Dimas and the Downey locations are FAR superior to all of the other locations I've ate at. I don't know what these two do differently, but there is a difference!! read more

Husband called and ordered 4 sandwiches today. Went to pick up and came home with two of them wrong. I wish they would go over the order when they call your name, but they just hand over the bag. My husband called and they actually wrote down the order wrong. I heard my husband order over the phone, so I know he said it correct. What a waste of two sandwiches that went into trash. I'll just try my luck at the other Philly Cheesesteak place in Glendora. So disappointed. :( read more

Been living close by for many years but never tried. Today we ordered the Pepper cheesesteak and it was great. I will be going back again but next time I would like to try the Phillys Best. read more

I love the whizzzzz, super awesome way to get your steak sandwich. If you love grilled or raw onions, a must on the burgers or steak sandwiches. read more

the sandwiches here are always excellent, never been disappointed. I give them a Five Star for their $5.99 on 5 deals, fantastic deal on any day that ends in 5 during month. Otherwise I think the sandwiches are a tad overpriced during non "5" days, but always very good. They're really nice and move as quick as possible for as crowded as they are on these "5" days. read more

This spot is definitely a place I go to come hate myself later. Ask for extra cheese on your cheesesteak if you want to live life. They have plenty of vegan options too, like bread and plain salted fries! I'll come here like everyday, but I'll call it in through the phone and use several fake names so the workers won't know it's me until I show up. read more

I went for a cheese steak today 12/1020. Not only was my sandwich wrong. The cashier made some rude comments. Telling me not to reach over and get a cup holder. Well excuse me missy if you were doing your job . I wouldn't have had to reach over the counter.She was to busy fumbling with the 2 orders in front of her and staring out the window. I use to eat here a lot . But because of how rude I was treated. I'll be giving my business to someone else. Here's a hint . Try being nice to people it will get you a lot farther In life. read more

5 Stars! The Cheese fries are the best, and for bigger orders I've always liked how they give you a box to carry everything. Nice touch! read more

Philly's Best - Cheesesteaks Near Me - San Dimas, California

Sorry, but I find that we don't feel that the sandwich is worth $10.00, $18.00 for one sandwich, fries and two small drinks is becoming to much for lunch and the sandwich is smaller, too bad, been coming here for years. read more

I was craving some Philly cheesesteaks and found this place through yelp. I'm very glad I came. I ordered to go 2 Phyllis best and 2 classic cheese steak. The entire family was satisfied and the portions were good. Customer service felt very easy coast and I enjoyed the straight forward and fast service. read more

The past couple times I've come here I've been disappointed because the phillys have been lacking a lot of flavor so today I told myself if I don't like it again for sure I will not be coming back.  And what do you know the flavor still lacked.  Not only will I NOT be coming back due to the lack of flavor but the experience I had there today was terrible. I walked in at 8:10PM and I wasn't quite sure if they were open even though I checked my phone and it said they were open till 9PM.  The reason why I felt this way was because when I walked in all the chairs were already put up on the tables and the girl had her music blasting and was mopping already.  There were only two tall round tables closest to the door that didn't have chairs on them yet.  She apologized about having her music blasting and walked around the counter to take my order.  I ordered the philly cheesesteak hoagie combo. But I added mushrooms to it and she said it would be an extra charge which I was completely fine with and I also asked for extra lettuce and she told me that was also an extra charge.  I always get this sandwich and it comes with lettuce and each time I've asked for extra lettuce I haven't been charged extra but I was fine with that because I figured it's probably something new they started.  I decided to eat there and when my name was called to get my food I realized my sandwich barely had any lettuce on it.  So I politely told the older women with a grey haired ponytail that made my sandwich that the girl charged me extra for lettuce and if I could get more lettuce on my sandwich. As the women walks over to the refrigerator she has the audacity to tell the girl "I didn't put enough lettuce on the sandwich for her".  So as she comes back with the lettuce, she tells me I put double the amount of lettuce we normally put and I just looked at her and said ok and walked away with my sandwich that finally had extra lettuce. As I was eating my sandwich a guy opens the door and says are you still open and the girl says yes you can still order and he walks back out real quick. He walked back in but this time with a women and a little girl and they realized there is literally nowhere to sit except for the one little tall round table next to me so they walked right back out and didn't even order.  I felt really bad for them.  I always leave a tip too even if my food wasn't that great because I felt like they still made my sandwich but today I did not leave a tip due to the experience I had.  I am deeply saddened to say I WILL NOT be coming back. read more

Philly's Best - Receipt - Cheesesteaks Near Me - San Dimas, California

Soft bread with tender & delicious cheesesteak and FAST service Food 5 It's made-to-order but it's super fast. The bread is so soft and the meat not only smells good but also tastes amazing. Love the mushroom cheesesteak one. Service 5 Fast and friendly Environment 5 Easy parking and that's really good enough lol read more

Great steaks. Always busy. Fast service. I always get the mushroom steaks with grilled onions.

Just to make this clear, they make great cheese-steaks! But when I walked in a couple of weeks ago wearing a face-mask--out of respect for ALL food prep folks who keep us fed and happy--I wondered why they were looking at me so intensely and strangely as I walked into the restaurant from outside? (I tried not to believe it was because I'm a Black man) They paused their uncomfortable gazing at me enough to turn their heads back up to the television screen ... to a steady diet of Fox News. To be clear, they were never rude to me, but as I walked out the door, I heard the chef say to the cashier, "You mean like that?" Nobody else was in the restaurant. YOU put 2 + 2 (+2?) together on that one. I felt stupid for still eating that delicious cheese-steak, but also vowed never to go back there again. Neither should you if you have a shred of common sense (which I lapsed on). Other reviewers here have noted the same thing: they don't take COVID-19 seriously. Their politics affected their customer service (and perhaps common sense and decency). I'm never going back there again. Jersey Mike's isn't THAT bad. read more

Usually go to the one in Chino & they're fantastic there. This one is completely different. Ordered takeout because of everything currently going on with COVID-19. Servings were extremely small and everything was displaced in the bag. Ordered onion rings and got a total of 4 onion rings. Ordered an extra fry & ranch and received neither of the items in my order. Sandwiches were small. Definitely sticking to the one in Chino. read more

Rude rude rude!!! No sense of customer service! I couldn't tell if it was a Girl or guy at the register, but they need an attitude adjustment. At least pretend to like your job. As far as the sandwiches go.. Philly's best is Mediocre at best. Sandwiches were served on stale bread. Lack of cheese and flavor inside sandwich. Lack of hand hygiene at this establishment. Holding dirty rags and touching food. Another tip: bathrooms stink and are dirty. Customers Be forewarned stay away and if you're taking your family it would be best to leave them home as the vibes here are all negative. read more

So I was shopping at Target and got really hungry. There were a few food shops around but then there was a sign that said $5 Tuesdays... I couldn't resist. So I ordered the Philly Cheesesteak Hoagie with the works... This sandwich melted in my mouth it was so delicious, that it was ridiculous. So whenever I am in the area I try to make it where I am hungry so I can swing by. Also now I have a Philly's Best partner in crime ... Miss Cece I am trying to fill my card so I can get a free sandwich... read more

I love Philly's. The one by my house is great! This Philly's is a few minutes from my work. Its been great till today. I had the Chicken Philly (which was Free w/ my stamp card) and cheese fries. The chicken is usually white but looked like it was mixed with the steak. Looked like a BBQ Chicken Philly. Didn't taste as great as it usually does. The cheese fries, which I LOVE! didn't tase as good either. It seemed as if it was the last batch of everything! This is the 1st time I've never finished my food... ; ^ ( read more

Our family loves this place. Great food, great people. The steak and cheese is my favorite. Their secret is the bread...beware, it's addicting. read more

Apparently the owner missed Sesame Street when Bert and Ernie were going over the letter 'D' for 'Drug Test.' I came here for lunch, and the cashier was so lit she was having communication issues. The cooks seemed more interested in socializing amongst themselves than making sure people were getting their orders after only announcing order names once and not sticking around to see if anyone noticed. The food wasn't bad, but wasn't anything special. I'll probably give this place one more shot since I didn't even order a cheesesteak on this visit. This review has been brought to you by the letters 'B' and 'S' for 'Bad Service.' read more

Yesterday, I was craving a Philly Cheese Steak and I was on my way to see my parents when I realized that Philly's Best was in San Dimas. Honestly, I didn't know what to expect and I was really surprised. I absolutely loved the decor and I loved that they actually had desserts, spices, and condiments straight from Philadelphia. I was craving a juicy, Provolone, pepper, and lots of onion so I ordered the house special: Philly's Best. I devoured my entire sandwich and fries and I was very happy. However, the peppers were actually a little sweet and sour so that threw me off and will probably hold since they didn't taste all that good. However, I got a lunch that ended up being dinner so you definitely get your monies worth. Will be back for the Hoagies! read more

I've been living in Philly for 5 years and when I moved to California, I couldn't find a chain of philly cheese steaks' restaurants that matches the same taste as in Philadelphia until I found Philly's Best. Not nearly the same, but pretty close enough in my books. They used Amoroso bread and even have cheese wiz. Best order: Cheesesteaks with Provolone and Onions combo with Cheese Fries (Wiz) and add some of that cajun salt on your fries. Bomb! The one in Chino and this one are pretty decent. Mondays are the best days to come because you get 2 stamps for 1. Go EAGLES! read more

Philly's Best - Cheese fries with bay seasoning. - Cheesesteaks Near Me - San Dimas, California

It's a 50/50 chance of getting good food here. Depends on who's working. Fries are often twice cooked, and the amount of meat they put on the Philly cheese steak is lacking. Halfway through your sandwich there is no meat inbetween the bread ends of your sandwich. Lacks meat, twice cooked fries, but packs flavor. Guess that's why we keep coming back. Sometimes it's great, sometimes it's soso. If the owner is there, and his 'daughter', you should beware, give you twice cooked fries -THE BOTTOM OF THE BARREL! Every time we've gone there and they are working. I walk right out if they are working. Not worth the high prices. read more

Philly's Best - Grill - Cheesesteaks Near Me - San Dimas, California

Our family came to eat here after a busy Sunday and spent 40.00 when we didn't have too. They advertised a special in the window they didn't make us aware of and took our money. Frankie was really nice. After realizing that we didn't get the special, I asked for a cup as a courtesy for not getting the special. Jenna was very rude and told me that she doesn't tell the customers about the special. I advised her of the money spent and she shut me down and was basically "oh well" your loss. Just felt victimized. I advised her of her unfriendliness toward the customer and that I won't be patronizing here anymore. I advised whoever is reading this to overlook this restaurant and go to Little Ceasers next door.. and fast!!! I would give them. I stars but....technology:( read more

The last time ive had phillys best was probably 5 years ago! Im glad i was in the san dimas area and found this spot. I was beginning to think that all phillys locations closed down. So i came here on a weekday for dinner and was shocked to see that not one customer was in there. I was beginning to think that maybe their sandwiches have decreased in quality over time but of course i was wrong. I ordered the philly cheese steak and i must say it brought back great memories of when i used to get this weekly. the meat was seasoned and cooked to perfection. The cheese melted on there perfectly. It felt like i had a perfect bite every time. The guy taking my order and the cook were both very nice and friendly. Sparked up a good conversation with them that made my wait seem less. Good job phillys best!! you guys need to open more locations and stop closing locations down! read more

I've eaten here three times and every time I do, I ask myself, "why don't I eat here more often??" I ate here yesterday and it was fantastic again!! In addition to which, it was the 5th and on the 5's (the 5th, 15th and 25th) you can get several different sandwich for $5, including the Cheese Steak, which is what I had, and it was delish!! Also, I noticed a (huge) sign that said, kids under 12 eat free after 4pm on Wednesday and Thursday!! Hooray!! I'll be taking advantage of that deal!! read more

This is as good as it gets, Folks. I went to Philly and Had Pat's.. I also had Geno's.. And Phillys best is the closest Cheesesteak Ive tasted to the real thing. (Its actually closer to Pat's, because f the way the meat is sliced).. In fact, Phillys best is better, IMO, because its obviously closer to me since I dont live in Philly and its also cheaper and teh variety is better, Plus better environment and service than Pat's or Geno's... I used to like a place called Fredo's Phillys over Phillys best, but well, that place closed down, so now Phillys best is tops for me, and I am very impressed with how accurate and close the taste of Phillys best cheesesteaks are compared to Pat's or Geno's... read more

Nice people. Yummy cheesesteak. Mushrooms, onion and peppers. Gotta be cheese whiz. And gotta have a butterscotch TastyKake and a cream soda! read more

The BEST Philly cheesesteaks I've ever had! A hidden gem! Get this; they were so good I went there twice in one day. I went out to San Dimas for a meeting-was recommended this place by a colleague-went there for lunch and went there to grab dinner on the way home. Crazy good. The meat seasoning, cheesy goodness with the combination of peppers and onions with the meat caramelization, it's just the perfect bite. You won't be disappointed. I think with Philly cheesesteak, I'm picky, this was beyond amazing. I would eat it every day. I wish I lived closer! read more

So so. Nothing really special here. The fries are really good here but the sandwiches are lackluster. They need to add more peppers and mushrooms since it's pretty sparse in the Philly's Best sandwich. read more