I brought my Jeep in with a overheating issue and they properly diagnosed the problem instead of just throwing parts at it. They were honest, straightforward, and explained everything in a way that actually made sense. You can tell they really know what they're doing. It's not always easy to find a mechanic you can trust, but this is definitely one of those places. If you live in Hemet and need reliable work done on your vehicle, I highly recommend this shop. read more

I took my Toyota RAV4 to Phil's Auto Clinic, Inc. for rear shock replacements and was charged over $1,150. I chose this shop mainly because it is close to my home. After the repair, the original rattling noise from the rear of the vehicle was still present as soon as I left the shop. The issue was not resolved. When I returned to ask them to verify whether the shocks were installed correctly or whether the original problem had been misdiagnosed, I was told I would have to pay an additional $184 to have them inspect it again. I was not asking for a new repair - I was asking them to confirm that the work I already paid for addressed the issue. Being charged again to recheck the same concern felt unreasonable. In addition, I was presented with multiple repair recommendations during the first visit that I declined. Overall, I left disappointed. I paid a premium price, and the original problem remains unresolved. When a customer spends over $1,100 on a repair, and the issue persists, a follow-up inspection should not incur an additional diagnostic fee. I expected accountability, not another charge. read more

Had AAA tow my car here. I was in a pinch and thought I'd give this place a try. Ridiculously overpriced. I do not recommend and will definitely not be returning.Just under 1K to replace a alternator. I believe that says it all. 10/10/2025 read more

took the vehicle in for disgnostic and possible repair,i indicated the 3 problems with the vehicleand and that i had a extended service plan. i informed bryan that 1 of the problem was a code reading open thermostat. in their ( diagnostic ) they informed me that the code was a open thermostat, and they did not diagnose any of the 2 other problems, they charged me $245.00 for a diagnostic they did not perform, since i told him the first code, (open thermostat) and the other 2 problems where not diagnosed yet they charged me.than his "employee" tells me that they diagnosed the open thermostat but they did not check the vibration in the rear end but that i stills had to pay 245.00 for diagnostic, mind you they said it would cost over 1,100.00 to repiar the thermostat and they charge 220.00 per hour in repairs, and their is no such thing as national average in repair charges..yet the mercedes dealer come to find out that maximum hourly rate for hem is 200.00. also his employee is as rude as can be, and has the nerve to say he was goingto answer a call from a reasonable person, since he had no clue of what to respond when i asked about the vibration coming from the rear of the vehicle and told me to fix the open thermostat to be able to diagnose thevibration from the rear. just so you know ,, not everyone is stupid and clueless as you and your "service asdvisor" thinks.. and i am posting this not for the money i was charged for absolutly no reason but more for the rude and unprofesional way i was treated by this person. hows that for calling me unreasonable? what really was unreasonable was what you charged for absolutly nothing., read more

Do not take your here. The owner Bryan is negligent in repairs and when I confronted him, he blew up like a maniac at me. I am a disabled veteran and he did not care how he screamed and yelled. He had my car for 2 1/2 days to repair and returned it with a noise louder than when I took it in. He did not prioritize repairs and made me wait a week to bring the car in. They failed to reinstall a part which caused the noise. He offered no apology or reduction in fees. Off to small claims we go. The price was as expensive as a dealer without any perks or good customer service. Oh I forgot no one told me they offered shuttle service and knew I called Uber so had to pay $35 in Uber fees. read more

** Dishonest and Misleading ** I came in with my 2002 Honda Crv for overheating. 2 days later I got a call from Rod, he stated that my head gasket was blown and that you could "smell burnt motor". He stated that my upper radiator hose sprayed hot fluid all over my motor causing my head gasket to burst and recommended that I get a whole new motor with low miles and that it would cost me about $4,000.00. I said no thank you and that I would pick up the vehicle. I got a second opinion from an honest mechanic and he ran a compression test and changed the hose and it has been running perfectly. The picture is of my CRV towing 3,000 lbs. over 100 miles just a week after Rod said my gasket was blown. I did my own test to see if there was gas coming from the radiator and had nothing but blue fluid. I requested a refund. Rod denied me and stated he still thinks I have a head gasket issue. 3 problems here: - Why recommend a 4k new motor? (You can get JDM motors installed for 1.5k btw look up Honda and Foreign motors in Colton) - Why not just change out the hose and give me that option which only took the honest mechanic 2 hours? - Why not give me my refund? My overall rating for this shop: F+ read more

Phil's Auto Clinic - Receipt - Auto Repair Near Me - Hemet, California

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While passing through town, my 1984 Winnebago Itasca threw off a belt, so I went to this shop because it's AAA Certified. It took them 5 days to get the right belt and put it on, then they said the alternator and battery was also bad? OK i guess. But after I spent $1,050 with them, they told me that when I brought it in it was 2 gallons short on coolant, suggesting a blown head gasket, the compressor that I had replaced 3 weeks before was drawing too much amperage, and the engine was dieseling. My thermostat was stuck, and I should take it to a specialty shop. They did not want to work on it anymore. In the moments before the vehicle died in the first place, I had checked the engine temp, and it was 195, and the AC was still blowing cold. Now, a cursory look found that one of the vacuum hoses was disconnected, the compressor belt was twisted 1/4 turn as it approached the pulley, and the thing was screaming like a banshee. I don't know why I drove it off the lot, but I did. If you need simple work that a diagnostic computer can tell you, this shop is probably fine. But this truck is a 454 7.4 liter Chevy at base, one of the easiest vehicles ever made. And these guys royally screwed me. I explained to them that this was my wife's last voyage, she is terminally ill, and still they handed us keys to a non-working vehicle and a bill for over a grand. With the engine overheating every two miles, I limped it to another shop in San Jacinto. read more

Phil's Auto Clinic - 1984 Winnebago Itasca - Auto Repair Near Me - Hemet, California

Guard your wallet with these guys... Asked for an evaluation of the drive-shaft failure on my SUV, which had been repaired here just two months earlier. They quoted an amount approaching $1100 (mind you, there was a warranty on the work they did and the work that failed). Their evaluation mentioned a failure of this bearing and that support, etc. -- not once mentioning how my warranty would factor into the re-repair. I asked if they could replace the drive-shaft with a used part. Yes... and they found a used part for only $700??? With labor it would cost me $1400 (for a used part on a warranty repair)??? I said 'no'. Next day, ordered a new drive-shaft (online) for $350 and installed it myself in less than two hours. Note: I do not object to a 'reasonable markup for parts and labor. But I don't like making someone's 'Boat Payment' while they ignore their own part in the problem. (P.S. I chose not to push on the warranty issue... some facilities are just not worth the energy; and now, with one less customer.) read more

Today I received a text message checking in to see how my car was doing by Bryan. It reminded me of how professional and responsive this business has been for me and my family for so long I can't remember when I first went to Phil's. At least 20 years. They have done work on so many of my cars, I couldn't even count them. Thank you Phil's Auto Clinic. If you take your car here it will be fixed correctly and they stand behind there work. read more

This business claimed to have "fixed my air conditioning in my 2006 Lincoln navigator. I was charged over $1,000 for a so called repair. First initial repair drop off, they had me leave my vehicle to diagnose the problem as to why no cold air was flowing out of vents. They called me to say compressor needed replacing, needed Freon replaced and to say it had a leak but could detect where exactly, but that it was working now, gave me my keys and sent me on my way. (Still no cold air). Second attempt to have them take care of the problem and again they did not fix it. The refused to refund at least half my money I paid them. Basically they ripped me off of my money. DO NOT DO BUSINESS WITH THIS PLACE! GO ELSEWHERE to a more reputable shop. As a side note, two times the compressor they installed was defective causing an inconvenience of going back and forth for a proper repair, which as of present has not ever been fixed. ZERO star for this place. read more

Valve job on my 2014 Jeep 3.6 V6 at 105,000 miles. Took a long time due to Covid delays at contracted machine shop and have had necessary returns. But what has been really impressive, stands behind their work, to the end. After head work was complete, codes showed we needed the Catalytic Converter replaced. Checked around & Phil's was by far the best price & even agreed to engrave the VIN # on the converter. Also noted they're a Gold Star NAPA Gold Star rated shop. Not many shops that honor a 3 Year / 36,000 mile Nationwide Parts & Labor Warrantee. PHIL'S DOES!! read more

Just had my Prius serviced at Phil's Auto Clinic in Hemet. This is an AAA approved repair shop and it is not surprising to find the sevice reasonably priced, and the waiting room and restrooms comfortable and clean. I will take my two cars there in the future. read more

This place charged me two hundred and ten dollars. Their diagnosis was that my truck was unreparable and needed to be totaled. I took it to another mechanic who Repaired the starter silhouette on my truck and it works fine now. What a joke. read more

To be honest, I was debating whether I was going to say anything, but I really think I should since this isn't the first issue. Phil's is super close to my house and very convenient. However, several years ago I had a bad experience with them and my wife's Expedition. As part of another repair, they mentioned to me that the air filter was really dirty and I said don't worry about it, I can replace that no problem. Unbeknownst to me, they had simply thrown away the old filter and let me drive off without one. Which I discovered when I went to replace it. But that was years ago, and like I said, it would be nice to have a reliable mechanic close. Everyone makes mistakes right? So I took my daughters old Subaru in because it was driving really poorly, the check engine light was on, and the A/C fuse kept blowing. Their diagnosis: Blown head gasket (repair cost $4435) and a new A/C Compressor ($1243) and I paid $250 for the diagnosis. I asked if they were sure. The cars not even worth the cost of the repair. They were sure and sorry that they had to deliver such bad news. Thankfully I was talked into getting a second opinion. I took it to a Subaru mechanic. No blown head gasket at all. The A/C compressor needed to be replaced and he recommended new plugs and plug wires. All that was $1125. The car runs like a champ now. It's been months and no issues. Everyone at Phil's was really nice and it appeared they felt bad about the diagnosis, but c'mon. That's a $4500 mistake. I need to be able to trust the information I get from my mechanic. And sadly, that doesn't appear to be the case at Phil's. read more

Took in my car to get a check engine diagnostic and they came out with a very expensive repair, I declined to get a second opinion and they didn't even put the engine back right. read more

Great Shop! I send all my Hemet Customers there and no complaints. They are fast, Proficient and get it right the 1st time. I called my referred customers and all said shop employees are masked up- referring to last review of no masks. One of the oldest shops in Hemet. read more

I drive an ailing, senior hybrid and it's so hard to find service for electric cars! I've only been living here in Hemet 2 months and am delighted to find this shop so close to where I live! Love this place!! Very nice people who go above and beyond merely diagnosing and servicing! Thank you all so much!! read more

Guy who came to help me was not wearing a mask so I took mine off wile waiting for him. When he returns he told me that I have to wear a mask or I have to leave. So I put my mask back in and asked him to do the same. Then he told me he refused to help me and told me to leave. Don't see why I'm forced to do something that him and other employees don't seem to do themselves read more

Phil's Auto Clinic - The front of the store - Auto Repair Near Me - Hemet, California

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Just purchased a BMW And the previous owner told me I needed a new battery as well as the delay in the way the car was starting, not to mention that paperwork from the previous mechanic stating the car needed a new battery. I basically live walking distance from this Phil's Auto So I figured what the heck I'll give them a shot, so I called and spoke with a very rude and unprofessional person. I explained to him I needed the battery he told me all the stuff they had to do the car and I responded with all I need is a new battery but I have do pay for all the things you just mentioned,he said yes it'll be like $150.00 plus the cost of the battery and they are not cheap, So I responded back with all I need is a new battery I know I need a new battery I even have paperwork stating from the other mechanic that I need a new battery why would I have to test that I need a new battery and pay you all this money and he replied with why don't you go back to the mechanic that you took the car before you called. Wow. Totally rude ass people. I would not recommend going here at all, looks like a shady place you could just tell. It also seems like they are privately owned because they are very rude and don't know how to speak with customers. Found another place on Google called count down BMW motor-works and I explained he same issue with my BMW that I mentioned to the asshole from Phil's auto cants , And I got sure no problem bring your car in it only be $50 to replace your battery plus the charge the battery with a three-year warranty. And I was in shock I was like wow total night and Jay the way those people treat their customers I will not give my money to people who treat there customers like crap I would not even give him one star but I had to get a star, I will not give anybody money with their hand already in my pockets. This place is a total rip off and when you called them out on it they get very upset. read more

Phil's Auto Clinic - Just because I have a nice car, don't try to charge me for extra nonessential bull crap. - Auto Repair Near Me - Hemet, California

Originally, I was pleased with their service, but not anymore. Today (Monday), I had an appointment for rear brakes and was greeted with they are still working on Thursday vehicles. I would think having an appointment, they should already have ordered the brakes and should be ready to service my car. Keep in mind, that they had checked the brakes last visit and already noted the wear. If I request new brakes, they don't need to question me any more than if I ordered a new battery. It is a parts replacement. Last visit, they had my car for 2 days for inspection/oil change/tire rotation and head lamp restoration. The acrylic was spray on the car paint as well as the head lamps. There was one other time I had an appointment and they called and cancelled because one of their mechanics was out. It appears to me, they are overbooking appointments without regard to how it impacts their customers and that they need to monitor the work of the mechanics. read more

These guys are the best, it's a clean environment very professional they send you updates on your phone with all the prices, No Hidden Fees. Every job they do has the price of the part the price for labor all there in writing. My truck needed ALOT of work and the price was very reasonable. I would recommend them to everyone. They are also in Covid 19 guidelines. read more

My Suburban was parked for 3 years after my mom died and I was unable to get it to start during the Fairview fire . I had it towed down to Phil's and they were able to revive my truck and it works like a champ and passed smog with no trouble. I think Phil's is a little pricey but the job is well done with quality parts . Thank you Noah read more

I'm trying to be fair here, because I had around $10,000 of work done at Phil's, and many of the repairs seem to be done well. My complaint has to do with the air conditioning repairs and with not being sure that the work that they said was done, was actually completed. I was also concerned that they over charged me in small ways, but these "small charges" added up (as I will address). On the positive side, many things that are considered pretty standard repairs (brake work, radiator work, etc.) were done well. Air Conditioner Repair: Needed almost every component of the AC system replaced, but they only did the parts relating to flushing the unit, adding coolant and they replaced the compressor (it had a leak). A compressor runs under $200 for the part, but they ordered a "kit" that ran over $600 and had other parts included that they apparently didn't use. When I OK'd the work, I thought that included parts to complete the entire AC repair, but they apparently were only considering the work described above. That may be all that they know how to do because I don't know if they have a certified AC tech. They called me and told me that the AC was done, and was "blowing cold". I asked them if they repaired the rest of it, but Rod said that would involve getting at parts behind the dash, and to pick up the car. He agreed to continue assessing the damage if necessary. So, I thought that the AC was fixed, but was upset when the AC only ran for a couple of days, and was then back to the same problem for which I brought it in. At that point, I felt that I needed another opinion, and took my car to another dealer. The new dealer showed me the parts that were never replaced or accessed, and they were a complete mess. They replaced all of the parts and the AC has run just great ever since (however, it cost an additional $4000). Multiple Charges that were Questionable: 1) Doing a separate and individual diagnostic at each phase of repair, and not doing an overall diagnostic for the total cost of repairs as an estimate. Each diagnostic was $125.00. 2) Charged me for two new batteries without giving me any credit for the returned battery that had a 3 year, money back warranty. Replaced the first battery without testing the alternator, which needed to be replaced. This caused the first battery to need to be replaced, and the alternator was fixed. I was never given any credit for the replacement of the first battery or any of the paperwork to replace the second battery if needed. I must say that the staff at Phil's was very considerate and kind during the repair process, and completely inspired my trust. I am a 75 year old woman with numerous severe health issues dealing with these things on my own. In all fairness, Phil's was experiencing lots of problems at this time with getting mechanics to come in, due to Covid. They were understaffed, and in those situations, things can be overlooked. The business seems to have two grades of service - 5 stars and 1 star - no reason why? read more

I stopped in to see how much they charge for an oil change with synthetic oil. The owner was seated at a desk in the waiting area talking to a man standing in front of the desk. There wasnt another person in sight. He didnt greet me in any way. I figured that was fine because he was with a customer (i still would have greeted the new customer walking in though) After standing there in the waiting area for 2 minutes and hearing their conversation, this was not a customer, it was a vendor of some sort and they were shooting the shyt so to speak. They were not talking about anything important, just chatting. after another 2 minutes of being totally ignored i walked out. at that time the owner follows me outside and says, can i help you? I said no, you are far too busy chatting. I'll find another place. Shame because this place is literally right around the corner from my house. it would have been convenient. oh well..... read more

There are several things I look for in a company that I do business with. Trust, honesty, quality of work and peace of mind. At Phil's Auto you will find all of these. I will be moving out of state in a few months and hope I can find a auto repair shop in my new location that can match my Phil's Auto experience. Alan Peters Hemet, Ca read more

went to phils auto clinic approximately last july/august. had car towed in wrecker guy whi towed my car said sounds like starter not working. told this to Phil's auto clinic & he said will check it out.turns out thats what it was. i was charged $700.00 dollars!!!! my male friends said you got ripped off big time!! very diissatisfied with service! a few days later i called & spoke to owner. he would *not giive me any compensation! wouldnt budge an inch wouldnt recommend women bringing their cars here by themselves, you will get ripped off!! diane smith read more

I went here because my car wouldn't start, I described the textbook example of a starter problem. They "Diagnosed" my car with a BROKEN belt, my car has a timing CHAIN, and they wanted over 1,300 for this repair, when anywhere else in the entire USA would only cost 400-860. This was NOT MY ISSUE. so it would of been complete theft. My real issue was of course the STARTER I said it was. The faulty "Diagnosis" costed me 138$, and they dident even find the problem! How dare these people! Please save your money and go elsewhere. Ive filed a report to the BAR and BBB read more

Apparently my last review was considered spam and sent to the "not recommended" pile, so here is an updated version. My experience at Phil's Auto Clinic was one that I would like to help others avoid. The summary is that a simple brake change was going to cost me somewhere in the quadrupedal digits, which is unacceptable. I found myself doing the job myself for less than a quarter of their asking price. There are several places in Hemet that will service your brakes for much less than these people let alone solving an actual car issue. One thing that was infuriating was the fact that an inspection of the car, which other places will do for free, cost money. Off to a great start here. Next, they tried to change parts of my car that weren't broken. Clearly, they thought I knew nothing of my car or automobiles in general and were following the generic mechanic stereotype of overcharging for a service that really isn't that complicated; in this case it was a simple brake change. Here is the best part though. Auto repair places anywhere will give you a receipt explaining how much labor and parts cost individually. The good people down at Phil's Auto Clinic tried to sell me brakes that cost a triple digit number...for just the front brakes. Now, you can argue that they were buying very good brakes, or that they were including some sort warranty, but rest assured, these people were attempting to take me for the proverbial, "ride." So far we have: dishonesty, thievery, and something I did not mention was rude service. That's right, down at Phil's Auto Clinic you will get your moneys worth in lip, which is free with any overpriced purchase you attempt to make there. No need for detail, but rudeness to an unsuspecting customer is never appreciated, nor is it gentlemanly when making a rather pricey transaction. To sum everything up: Service-bad Helpfulness-bad Price- HA! Would not recommend Phil's Auto Clinic if it was the last auto repair place in town. Would rather push my broken down car to the next town over. read more

My family and I have gone to Phil's for years for maintenance and repair on all of our vehicles. They provide quality work at a fair price.

My neighbor took her car for an oil change and tune up. She drove home, less than 1 mile. As she drove up, the car started smoking, caught fire and was totaled. CalFire had to put it out. Turns out the mechanic screwed up and caused an electrical short. Beware read more

Or minus one not good. Gouges price and can't or didn't have equipment to fix simple problems.

$300 to get spark plug wires replaced! Don't waste your time and especially your money read more

Tall Man in the front office was very rude.

Outstanding auto repair center. Good prices on repairs and maintenance. This is the only place that touches my Prius.

I've taken my van here twice now. They are friendly and very professional. They replaced my radiator and fixed a coolant leak. I will come here every time I need car repairs. read more

It is nice to have a local shop that I trust to do work on my 2014 Chevy Volt. Hybrid type vehicles can be tricky but you can trust Phil's to do a good job at fair prices. read more

I took my RV to Phil's to be serviced. They lost the key to it. I gave them a spare to finish the job. As I paid the almost $1000 bill Rod did not take any $ off the bill for the lost key, but instead told me to make a copy and they would reimburse me the $2 after I showed them a receipt. 2 months later my RV was stolen from the storage unit it was at. It hasn't been recovered yet, but if and when it does if it is discovered that a key was used to steal it I will be suing Phil's, as they had the only other key ( I never made another copy). Phil's should have made a new and different key at the time they lost it. That was their responsibility due to their negligence. There are a lot of other repair shops in Hemet. Avoid the greedy (possible crooks) at Phil's. I would recommend Juan's. read more

This is my second Phil's review- recently bought a 2008 SUV with mpg of 14.4. Took it to Phil's hoping to improve mileage. They did some kind of treatment to the fuel system, and now, a few months later, at last check I was getting 19.1 mpg. read more

I have had a very complicated problem with my 2000 Buick for years- Step by step, Phil's solved the problem and I feel the price was fair. My car is doing great, thank you- at almost 200,000 miles. I might think about getting a new one, but I hate the new nanny technology in today's cars. Plus, I've grown accustomed to my good car! read more

The most overly priced place to get your car worked on in hemet. The guys at Phil will take advantage of you. Don't be a fool, just go else where and get your car worked on. read more