Reggie was very helpful, informative and knowledgeable. Great guy I would 100% give this guy my…read morebusiness in the future. Great experience

I've been coming here since I moved into town 6 years ago and refuse to go to any other jiffy lube…read morebecause the employees here are so friendly and comforting. They always make my visits fast and seamless.

Came in looking for an oil change since I was out on the road for work. Was instantly greeted when…read moreI pulled in. Tony gave me the different options available and what he recommended. He let me know my air filter was a bit dirty but could definitely last another oil change. Didn't try to upsell me or anything. Jasmine did the work under the hood and car. During this whole time the team was communicating smoothly to ensure a great job. Was out of there in 10 minutes max. Overall, good pricing but awesome service. Will definitely return if I am in the area. Thanks Valvoline Hemet!

Every time I come here, it is consistently professional service from the men and women at this…read morelocation. They are a textbook example of how a service center should be run. I wish professional attire, even when it's hot and their communication cannot be measured against anyone else. This place is great, even giving a discount discounts and offering them to guarantee service. I've never had a bad example of their service here and I've been coming here for four years.

Got my windows tinted, valve cover gasket replaced & oil change all done in the same day! Cant…read morebelieve how great my car feels and looks now! The Tint came out great & really good quality! Also wanted to add, i love that you guys cleaned up after your work on my car!Unlike other shops that just take my money put a part in and send it out without any care for cleanliness. It took me a day to get scheduled in and i thought i was gonna have to use an uber all week but you guys saved me alot of money with how fast you guys serviced my car on top of being an affordable shop! Definitely will be back and appreciate the great service!

I had my auto engine swapped out price $1200 ended paying $2505. Engine light still on all my…read morecensors are not properly functioning correctly. I am dissatisfied with my car being serviced there. Carlotta was very lying about the prices and the workmanship on my vehicle. I don't recommend this to anybody. Worst service nobody speaks English but her. Carlotta is very disrespectful didn't let her new mechanic come look at my car. I'm very disappointed and I am going to have to spend more money to fix the car.

first and foremost this location is always quick fast and friendly ! Alex goes over and beyond to…read moremake sure the service i receive is A1. He's knowledgeable, funny and truthful it's not just about money with him even if he's charming his way into a sell it's honest ! if i need something he suggests it and i'm a very blunt and cheap person but im good to my car so if alex says it's important then we will do it !! JIFFY LUBE I WILL ALWAYS RETURN BECAUSE OF THIS EMPLOYEE YOU HAVE AND THANK YOU WE NEED MORE HONEST HARD WORKING HUMAN BEINGS LIKE THIS !

Told them I had a coupon. They said $30 dollar discount. Then says $25:I was told I had a coupon…read morefor $24'and they did not honor it and said only 20 off at location and 5 off filter. Why send coupons. Why not check coupons before doing services. Last time I going there. Ask questions about coupons and totals and reverify discounts. The point is if I knew what the totals were going to be and discount I would at least know before not after service is done. Shady place

Stopped taking my cars to Firestone for awhile now, was a loyal customer and they pissed me off…read morelosing my appointments all the time and not letting me know about my transmission fluid being low. I've been coming to Les Schwab since they would always patch up my tires for free and decided to give them my business and see how that goes. Never going back to Firestone ever again, the guys at Les Schwab are friendly, they are organized, the store is nice and clean, they do good work and I feel they appreciate my business. I'll be coming here from now on.

I walked into the location in Rancho Cucamonga for a new tire. I waited 8 minutes for someone to…read morecome to the front desk. I spoke to the employee and asked to buy a tire like the one I bought the last time I was here. He quoted me a price $150 more than the tire I bought here previously. So, I left. I drove to Ramona tires and bought the tire I wanted and paid less than the prices at Les Schwab.

HORRIBLE SERVICE! Terrible attitude!! Don't come and waste your time and money. waited 30 minutes…read moreto get help just for them to tell me that they can't put the tires that I ordered from WALMART. COM!!!

ZERO STARS! This place is an absolute disaster. I went in for something that should've been quick…read moreand simple--changing ONE brand-new tire--but instead, I was met with ridiculous wait times, lazy employees, and zero communication. From the moment I walked in, I could tell customer service wasn't a priority. No greeting, no acknowledgment--just a bunch of workers standing around, moving at a snail's pace. I figured, 'Okay, maybe they're busy,' but nope! The shop wasn't even packed, and yet, they still managed to take an eternity to complete the most basic service. After waiting way longer than necessary, I finally asked for an update. Instead of a clear answer or an apology for the delay, I got attitude and a vague excuse about being 'backed up'--which was clearly not true. It's like they couldn't care less about actually doing their jobs. By the time they finally finished, I had wasted 3 hours!!! of my day for something that should've taken 15-20 minutes max. No sense of urgency, no respect for customers' time, and definitely no professionalism. DO NOT waste your time here. If you need a tire change, go to a real tire shop where they actually value your business. This place is an absolute joke, and I'll never be coming back!"

I have used Franks Automotive for 10 years for my business and personal vehicles and give him my…read morehighest rating. If you prayed for someone to help you when your in between a rock and a hard place he's your man with a price lower than anyone else in the county. Rest easy that whatever your problem he won't try to upsell you anything you won't need. When he replaced the rear axle on my truck with a salvage part he gave me a one year warranty and at 10 months it locked up and he said no problem and replaced it within a week and didn't charge me a dime. Only a man of integrity would do that. He's more than just reliable, he's a friend. If anyone says anything negative about Frank I would question their motives as he has bent over backwards for me and my whole family with multiple vehicles over the years.

On March 5th, 2025, I had Frank remove and replace the motor in my Hyundai Sonata. At that time, I…read morehad no issues with his service. Before he began the work, I gave him a list of specific components not to touch because I had already replaced them myself while troubleshooting the engine problem. One of the items I clearly told him not to replace was the engine oil cooler I had already installed a new one. When I picked up the car after the motor replacement, he gave me a breakdown of everything he had done. One of the things he mentioned replacing was the oil cooler. I asked, "Why did you replace it when I specifically told you I already had?" To this day, I still don't know why he replaced it. I was concerned because I didn't want to pay for a part I had already installed, but he didn't charge me extra, so I moved on. Fast forward to July 15th: my daughter noticed the car was leaking oil. I called Frank, he looked at it, and after getting the car back I had no issues. Fast forward to August 29th: I noticed the car was leaking coolant. When I opened the hood, I saw that one of the coolant lines connected to the oil cooler had a severe bend in it. I called Frank, and he recommended that I buy an inner support spring for the hose. He didn't offer to fix the line himself he simply told me to take care of it. Fast forward to October 13th: the car started leaking again. I called Frank, I had the car towed for the third time, and got it back with no issues. Fast forward to November 6th: the car began leaking oil worse than ever. I tried calling my insurance, but they wouldn't tow it because I had used all three of my free tows for the year. Frank sent his tow service and said he'd work on it on Wednesday, November 12th. By Friday the 14th, I still hadn't heard from him, so I called to ask if he had found the problem. He said, "Yes, it's the engine oil cooler leaking." I replied, "Didn't you replace that the last time you worked on it?" I later called the dealership and found out that replacing the oil cooler runs about $1,000, which made me question whether he simply didn't want to deal with the cost of repairing it under warranty. When I got the car back, I inspected the oil cooler O-ring gasket myself, since that's where the leak was coming from. Sure enough, the O-ring was crushed and cracked in multiple places. I called the dealership parts department to confirm the torque spec for the bolt that secures the oil cooler. They told me it should be tightened to 32-39 ft-lbs. I asked whether over-torquing could crush the O-ring, and they said yes. I found a replacement o-ring on Amazon for $26. Replaced it today. Drove car, performed leak test and it passed. Based on everything I've observed and the information I've gathered, I believe this situation amounts to maintenance malpractice. Frank is a good guy, but with everything that has happened to my car this year, I would strongly recommend not taking a vehicle to him. After him fixing my motor, there has been no issues with the motor. It's sad to say but I will be taking my business elsewhere.

Great, quick service at a reasonable price. I took my 2014 Ford Edge in cause my defrost wasn't…read moreworking. Turns out a mouse clogged the vent with his nest.

I was recommended to Car Services by my neighbor. I'm very pleased with friendly and attentive…read moreservice. They diagnosed my car issues, gave me an accurate estimate I couldn't refuse. For being a walk in customer I was pleased to accept their services. I will definitely be back.