Extra Space Storage on 2715 Dublin Blvd is excellent! We stored our households goods twice here and…read moreboth times were a great experience. The storage unit is clean and everything is so easy with the mobile app! Jared is so helpful! He was so efficient and straightforward about our account. Thank you Jared!

It cost me nearly $6,000 in assets to do business with this company…read more Was a bit shocked to find out that my account was $70 behind and that my stuff was already auctioned all in one text message. The part I'm accountable for is that I didn't update an expired card on my account but the part I feel they're accountable for is not communicating this information to me using all available contact info in my profile. It was a cool text to get but I'm glad they at least got in contact with the one method in my account they never tried until they sold the belongings I entrusted to them for storage and the sensitive information contained within. I'm very vulnerable to identity theft now because of this. I understand as a business this is the best case scenario for them but it sucks because this was easily preventable if they'd successfully contacted me. It was only $70 and they sold things that were very important to me and my family to the lowest bidder. Just be sure that you're pro-active in your communication because they will do the bare minimum legally required of them to contact you as they are heavily incentivized to sell your valuables and family heirlooms for even a minor delinquency.

Researched a bunch of places near our address. Quotes were all over the place within miles of each…read moreother. We chose this spot for the location since we knew we'd be back and forth alot. Doing the majority of the setup online made this location the most affordable too. Kim is very nice. We will use this facility as long as they continue to be affordable. Great access hours.

Rent increases are ridiculous. Wanted insurance removed as we had other insurance that covered our…read moretools and materials being stored. Notified them more than once last year to remove the insurance, we were then sent a document via email that someone had already electronically signed. We did not sign that document. Finally found an available unit brand new 10x35 which is 5 ft bigger than the one we had with Extra Space storage. Bigger unit elsewhere for 212.00 per month when Extra Space was charging 387.00 per month for a 10×30. Still had 5 days left that were paid for, cleaned the unit out yesterday and took timestamp photos of as well as informed the manager at 1:30 yesterday. She didn't close it out in the system. Receive email this morning stating we have a payment due of 387.00 Stay away. Crazy high prices. Shady practices. Will be filing formal complaint with corporate. CFPB and BBB

Great and convenient place to store your belonging! 5 out of 5 experience !!!!!!!!!! Dont look…read morefurther for storage

Kris was very professional, courteous and made transaction fast and easy to understand. Will…read moredefinitely use Extra Space Storage for all my storage needs!

I have been renting this storage for a while and I went to check my storage today and I saw rats…read moreand huge roaches, the size of a cat running around like a zoo and disgusting urine of rats all over . I'm very upset because all my things that I treasured are ruined and maanger was so so rued rude rude. this storage are very expensive and huge infestation of huge rats . they get mad because you tell them .

Today, (11/13/24) I went to pick up a few things from my storage unit at 10:00 am. Both entrances…read moreto my unit are blocked with snow piles. I went to the office which was supposed to be open at 9:30 but was closed. I called the 1-800 number on the door; after going through the phone system someone answers who is making her way to the front door. She lives on site and is 30 minutes late to open the office. I know this because all the lights were off and she had to disable the alarm system when we got inside. She made numerous excuses about the snow was piled up blocking access to my unit and couldn't care less about resolving my issue. She told me I would have to wait for the snow pile to melt. This is Colorado, the pile is huge and will not melt until next spring, that is if they don't continue to add to the pile with each snowstorm. Zoey, the onsite manager I spoke with has less customer service skills than a box of hair. She was unprofessional, rude and presented herself like she just rolled out of bed. She refused to provide a phone number or contact information for the corporate office and all of their phone numbers roll your calls back to the local branch connected to your phone number. What a pathetic way to run a company. DO NOT DO BUSINESS WITH EXTRA SPACE STORAGE! I have paid my storage fees through June 2025 and will be moving out as soon as the giant snow pile blocking my storage unit is gone. This is a terrible business.

Frank Sanchez was great, he speaks the military language and worked with us on getting us a big…read moreenough space.

If you need a quick contract to storage, Jo and Frank can help you to get you moving in and out…read morequickly. Very friendly and reliable. They've answered all my questions and made it easy for me before, during and after storing with them.

What kind of piece shit company lets homeless camps pop up on their property and literally destroy…read morethe surrounding neighborhood? On top of that they allow them to break through the secure fence 24/7 and most likely sleep in units or vehicles illegally. Not secure whatsoever!

Great customer service! I will highly recommend! Everytime…read more I experience this place I have a great experience!!

Mark is wonderful to work with and is so kind and helpful! We just rented another unit over the…read morephone, and Mark made it so quick and easy adding it to our other account... also helped with autopay We definitely made the right decision coming to Extra Space Storage!

This company worked very hard to get us the best price and best unit for our needs. I was very…read moreimpressed with the personality and integrity of this company and especially the site manager, Mark from the Mark Dabling location. I highly recommend contacting Extra Space Storage for any storage needs.