Frank Sanchez was great, he speaks the military language and worked with us on getting us a big enough space.

If you need a quick contract to storage, Jo and Frank can help you to get you moving in and out quickly. Very friendly and reliable. They've answered all my questions and made it easy for me before, during and after storing with them. read more

Great business, enjoyed the comfort of extra security on base. I definitely recommend to anyone needing temporary or long term storage in Colorado Springs. read more

As a military service member, I've used Extra Space Storage facilities around the country for nearly 10 years. The professionalism, cleanliness, and competitive rates have contributed to my continued and consistent patronage. To my pleasant surprise, the Extra Space Storage located at Fort Carson blew my expectations away. The site manager, Tim Nute, helped me and family identify the right size storage unit and he accommodated us through the process from registration to move-in. When I think about companies with top-rate service, Nordstrom is what comes to mind. If you've been to Nordstrom, then you know what I'm talking about. If you've never had the Nordstrom experience, then you're missing out. Associates are attentive, but not overbearing; friendly, but not unprofessional; and knowledgeable, but not patronizing. They make you feel like royalty. Tim was and did all of these things and more. Thank you, Tim and Extra Space Storage, for making the challenge associated with moving my family across country just a little bit easier. You've set the bar high for this Army family and for that we salute you. read more

Mr. Frank provided amazing service, extremely helpful, amazing person. @extraSpaceStorage please give this man a raise!!

The store manager MRS.PFANNESTIEL is very helpful and caring when it comes to helping customers out. I highly recommend coming to this place the storage unit are very clean and presentable. The price is reasonable to storage your personal items and they do offer automatically payments which is very convenient to have. read more

We began storage with this company back in Mar'22. This review is for the greater company. I had used another location previously with better results. Firstly, same company, same size units, different locations, maybe 3-4 miles apart, wildly different prices. We chose this one because it was close enough but not the closest to our house. Initially things were good, we signed the contract. The gal in the office was upfront that we had a promo price that would likely increase in 6months, 6 MONTHS, by about 10%. And that if the new price wasn't doable to call it would be lowered 3 months later, I received an email saying my price would go from $200 (a 10x20) to $280, so in 3 months not 6 and 40% not 10% WTF ~ I called the local office, no answer. I called the 1800 and spoke to a guy who said he had no authority but could lower it to $240 (still 20% not %10) is that not authority? So before they could raise the price AGAIN I called to prepay at that rate through when we will terminate our contract. Interestingly, the great company has NO place to give a review, but when you google Extra Storage Space, you do get many listings for complaint sites like BBB and indeed as well as a class action lawsuit about bait and switch. read more

The store manager MRS.PFANNESTIEL is very helpful and caring when it comes to helping customers out. I highly recommend coming to this place the storage unit are very clean and presentable. The price is reasonable to storage your personal items and they do offer automatically payments which is very convenient. This place is trustworthy read more

This is the second time I use Extra Space Storage and Im absolutely satisfied with them. They are very friendly and help you to your convenience and what it will be the best fit for your needs. This is a awesome place. I recommend it to any that is looking for a great place for your storage needs read more

Recently my husband and I went to a storage unit from this facility and the staff is amazing and the units are super clean. I really like using this place so far and I would highly recommend especially if you live on post read more

Got a small (5x10) storage just for our unaccompanied baggage. It's pretty decent. Looks new to me. So close to housing and the hotel on post. Customer service are pretty helpful and great. So if you're looking for one, I recommend this company. read more

Mice! Always one infestation after another... spiders, camel spiders, and now mice! oh my. No refund for damages caused by thier negligence means this place is about as bad a place as you could find. It does have walls and locks that look like they work... so a 1 out of 10. read more

The place is very friendly and office is clean. The staff is very nice and hours are convenient.

My husband deployed in January and we made the decision to store our things for the time that he's gone. I am so happy that we were lucky enough to get a unit on base. The service is so professional and we both know our things will be secure. If you need storage this is the place to go. read more

Very unprofessional. I was recently stationed in Fort Carson, and I went in acquiring about storage space. The manager or owner or whatever came on to me very hard and made me feel very uncomfortable. I ended up going with a different company further away due to her lack of professionalism. read more

I was very happy with the condition of the unit I rented. It well met my needs. It was good and clean. With the onsite security I am sure my property will be safe. It will be good to have my things in such as good unit. read more

These guys rock! Always very helpful and pleasant to talk to! Very secure and clean facility as well. Easy to access 24/7 and I love that it is right on post! read more