Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

Small shop. They have been honest and fair with every encounter. They are good with communication…read morewhether via email or phone. If you want to avoid a credit card fee, bring cash to pay for your transaction.

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

This is the one at 100 Riverside. These guys are quick to respond, nice to deal with and they do…read moregreat work at reasonable prices.

John and his techs are honest, reliable and thorough. They communicate well, keep me updated and…read morehave fair pricing. Easy to schedule with him. He is top notch with all auto services. Highly recommended!

Only mechanic I've ever trusted :) Great guy great work…read moreexcellent communication Thanks so much!

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

Steve was extremely helpful and super sweet. Helped me with exactly what I needed and offered to…read morehelp me in the future with any future endeavors that I need. Great auto shop to go to very knowledgeable!

Mike Engle and his team have handled my truck repair at the highest level. I had many questions and…read moreconcerns and Mike and his staff took the time to walk me through every step, address my concerns and eliminate any issue I thought I was having. They even took ownership of a miscommunication and went above and beyond to make it right. On top of the customer service aspect, all work was done with the utmost expertise. If you need any diesel service or repair, this is the best place in Northern Colorado.

This is the best mechanic shop in Loveland. Therefore, it is not the cheapest shop in Loveland…read more This is simple math, you get what you pay for. These guys and gals follow logic and are an honest bunch. Thanks Engle, for keeping my 1998 pickup running smooth! Thanks for being honest with me every time. Bently ​

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Travis gave me an honest assessment on our car, and gave us advice on what needed to be fixed and…read morewhat did not.

I have no hesitation in recommending DeBeys Services. None whatsoever. Manny and his team are…read moreextremely talented and helpful. I had an occasion to swing by there with an auto electric issue; they were straight onto the matter, which was attended to in a prompt and very friendly manner.

We needed a mechanic for our daughter when she went to UNC in Greeley. We had a few recommendations…read moreincluding Debey's. They are fairly close to the school, and we have been extremely happy. The first problem she had with her car, we got a quote from them, and when the work was complete the total came out lower which was great. They treated her very well, and she was very happy with everything, especially how helpful they were. Since then she has been in for various minor items and fluid checks and they have always been great. Recently someone hit her car in parking lot and Manny was able to get her bumper reattached quickly and got her back on the road. We definitely recommend Debey's.

Everything! They had my car forever! Every time they said my car was fixed, I'd pay them, then…read moresomething else would go wrong with it. Lou gave me every excuse in the book for the delays and additional work. It ended up costing me more than 3X the original estimate. I didn't feel comfortable driving after it sat so long on his lot. When I finally got the car back, I immediately drove it to a dealership and traded it in on a new car (I got less for the car than I paid Lou to fix it). Not what I wanted to do when I brought the car to Lou's Autobahn. I really liked the car and wanted it fixed so I could continue driving it for a long time.

Fast, fair, and friendly I brought my 2014 BMW in for a…read morecheck up on a braking issue. Lou personally greeted me when I came in. They gave me a detailed report and broke out the estimated price. After the work was completed, they even reduced the price since the quoted wear sensors were included in the brake pad kit. Lou and his team were always keeping me informed on the status of my car and processed my needs professionally. I hope my car doesn't throw any surprises, but if it does, Lou will be my first choice to sort it out!