A beautiful and very well run jewelry business. Each time I…read morevisit, it is as professional, kind, and leaving me feel like I made the right decision about purchasing from them. 5 stars in a row!

We specifically chose Mark Schneider because of its reputation as a fine jewelry establishment and…read moreexperience with custom jewelry. We were looking for someone we could trust to resize my custom engagement ring shortly before our wedding. Unfortunately, our experience made us leave almost immediately and take our ring elsewhere, I'd make sure you do not trust them with your custom jewelry. We initially called and were greeted very warmly over the phone and told to come in so they could take a look at the ring. The woman who greeted and assisted us in person was friendly, but once the other woman came in, I don't even think she introduced herself...we started discussing the actual resize, the experience became concerning. My engagement ring has two diamonds set inside the band at the 6 o'clock position. Preserving those diamonds and their placement was one of our biggest concerns, and we explained that. There was essentially no discussion about how the resize would affect them or how they would be protected. She simply took the ring and began making notes. Then came the sizing. I know approximately what size I wear, but the "6.5" sizer I was given was so tight that I actually started questioning whether I had been wrong about my own ring size( she did not give me the correct 6.5 sizer) . She also measured my existing engagement ring and confidently told us it was a 7.25. We knew that was not correct and have the original GIA/documentation for the ring. At that point, we became extremely uncomfortable leaving such an important piece of jewelry there. We were also eventually told that the jeweler who would actually perform the work would not even be in until Tuesday. Yet we were discussing leaving my engagement ring there and being given a Saturday completion date without having spoken to the person doing the work, without a clear explanation of how the custom diamonds would be handled, and with both my finger and existing ring apparently being sized incorrectly. My fiancé asked, can she try on a ring to see, she simply mumbled we don't CARRY RINGS OF HER SIZE. A fine jeweler doesn't carry any 6.5? Even an estate ring? Once we asked? So are we just leaving it here she said, yes? I immediately took my ring back. We were also asked outright how much my engagement ring was worth, which felt surprisingly inappropriate and uncomfortable. especially standing there with my fiancé. If there was a legitimate insurance or liability reason for asking, none was explained. The jeweler we ultimately trusted with the ring never needed to ask us that question; they evaluated the ring itself, reviewed the relevant documentation, discussed the custom work with us, and focused on the actual resize. When we left and went elsewhere. The difference was immediate. An actual jeweler correctly measured my ring ( very different size than at mark Schneider) helped me determine the best finished size and fit, discussed the two interior diamonds and confirmed how their placement would be preserved, reviewed the ring documentation with us, and gave us a clear completion date. That is the level of care and confidence we expected when handing over an engagement ring. Resizing a custom engagement ring requires PRECISION and TRUST. When an establishment presents itself as fine jewelry, I expect the person accepting a client's jewelry to either have the knowledge to properly assess it or simply say, "Our jeweler isn't here today; please come back when they can personally evaluate your ring." We came in wanting to give a local business our business. Instead, we left feeling relieved that we trusted our instincts and did not leave my ring behind. Based on our experience, I would not entrust an important or custom piece of jewelry here for repair or resizing or at all. What makes the experience even more disappointing is that the resize wasn't necessarily going to be our only business with Mark Schneider. We were also interested in discussing a custom men's wedding band. We specifically sought out a fine jeweler with custom experience because we wanted a relationship with someone we could trust with important pieces. After this interaction, there was simply no chance we felt comfortable moving forward with either.

I decided to have a silver LV bracelet repaired here because of solid Yelp reviews about both…read morequality and service. Was really hoping to add to the great reviews, especially since it's a local business, but I didn't love my experience. I stopped by on a slow day to have my bracelet assessed and the woman in the store was a little rude. I was the only customer in the store but wasn't greeted, had to initiate the conversation about what I needed, and didn't receive a smile. The reviews had mentioned friendliness and warmth from store employees, so I was a little taken aback. I was then quoted $30 to fix my bracelet, which was then bumped up to $60 because the chain was broken in two spots instead of one. I'm not very familiar with jewelry repair prices, but the price bump did seem a little steep. I still decided to move forward with the repair and was told I'd be contacted for pick-up in two weeks. Two weeks went by and I didn't receive a single text or call about progress or pick-up. I finally called myself and my bracelet was ready, I just hadn't been contacted. Quality of the repair seems fine, but given the experience, I probably will support another local jewelry business instead.

THANK you McCarty's Jewelry. I was in horrible pain and had a ring stuck on my finger. Sasha…read moreremoved it in seconds!!! I will be forever grateful for her service.

Great guy and great store! Called in the morning and offered a deal on my hamilton murph…read more Definitely coming back since Mimo is an authorized Hamilton Dealer.

Went to get my battery replaced on my watch. Repair was super quick and easy! Super nice guy as…read morewell.

I wanted a ring that could get over my larger knuckle and yet not be too loose at the bottom of my…read morefinger. I worked with Soren, and they created a beautiful ring that fits perfectly. It was an easy process and even rushed it so I could have it in time for a vacation. I love the ring , it's beautiful. I'll be back.

Best customer service! Abby is an absolute dream to work with. I highly recommend this shop!!read more

such a great family owned shop! we came in to get 2 bracelets resized and 2 clasps fixed. They…read morequickly started working on them and even cleaned all the jewelry for us at no extra cost! I'm not sure of his name, but the owner even gave us ice cream and offered us water while we waited. Another shop quoted me $50 for one bracelet and I was able to get all my bracelets fixed within the cost of that one quote here!! Would highly suggest if you are looking to get something resized or fixed. I will definitely be back in the future!

Thank you Melanie! I have an old antique 24k gold ring that is one of those that is impossible to…read morework on and adjustable. The bands always get caught on something so I popped in to have it soldered and cleaned since most jewelers shops won't work on this kind of stuff. They had me out in 15 minutes and the work looks amazing! Pricing is more than reasonable and the staff here is the best.

I called to see if the owner could help remove my engagement ring from my very swollen,…read more36-weeks-pregnant sausage finger. I had put it on like usual, but the swelling got so bad it was cutting off circulation--and nothing worked (soap, ice, even the floss trick). He told me he's able to remove about 90% of stuck rings but would need to see it in person. I came in, and he had it off in under five minutes. He was incredibly professional, gentle, and there was zero pain. When I asked how much I owed him, he told me he only charges to fix or make things, not to break them. That alone says everything about his integrity. I'll absolutely be coming back for any future jewelry needs. I couldn't recommend him more.

Had an amazing experience, they definitely treat you like family. I highly recommend. If your…read morelooking for a ring for your furtive wifey or hubby I suggest you come here!

I was with someone who didn't really want to be shopping so I soooooo plan to come back here to do…read moresome damage. Such an eclectic mix of clothing, jewelry, and well, just cool stuff. The woman working there was super nice and made herself available without me feeling like I was being watched. The prices were very reasonable. I highly recommend.

This place is fantastic and great for the community. I am frugal and shop Amazon and Temu and the…read moreSalvation Army. I found great items at this store at comparable prices. Best of all the store promotes local artist and vendors. I get a chance to buy unique items that you find at the major retailers

I brought my wedding band in for a repair after one diamond fell out (which I was fortunate enough…read moreto find). I was quoted a little over $200 for the diamond replacement and a very minor resize of ¼ size down. When I went to pick up the ring, I was informed--after the work was already completed--that additional prongs had been replaced on both sides of the ring and that I now owed an extra $240. I was never contacted, informed, or asked for approval before this additional work was done. The explanation given was that some of the prong work was necessary due to resizing. However, after waiting over 40 minutes at pickup because the ring was "in billing," I was then told the resize had actually been forgotten entirely and had to be done on the spot. This made the justification for the unapproved prong work even more concerning. After calling twice and initially being brushed off by sales associates, I finally spoke with the owner, who acknowledged that I had not consented to the extra work and agreed to waive the additional charge. While I appreciate the owner ultimately correcting the billing, the situation itself should never have occurred. Jewelry--especially a wedding band--is deeply personal. Any additional work, design changes, or charges should never be performed without explicit customer approval. Between the unapproved services, forgotten resize, and billing delay, the experience felt disorganized and stressful. I would urge future customers to proceed with caution, insist on written estimates, and require approval before any additional work is done.

Claydon Jewelers is a trusted, local, family-run jewelry business that we've relied on for years…read more We've visited many times over the nearly six years I've lived in the area for a variety of needs, and we've always been satisfied with both the service and the quality. Recently, we've worked with Ruben, who is the sweetest guy. He is always incredibly helpful, knowledgeable, and genuinely eager to make sure you're happy. From serving my needs to my wife's and even our two oldest children, Claydon Jewelers has truly become our jeweler of choice in the South Bay. Highly recommended! 5 stars

Very cute boutique shop in East Village! I didn't catch the owner's name but she was so sweet. Love…read morethe style of all the clothes and accessories. Bought a gorgeous silk scarf to tie onto my purse and a greeting card with Villa Riviera on the front, which I plan to frame because it's such a beautiful piece of art :) I believe the shop is only open on weekends which is sad, but understandable for the size of the store. Definitely stop in for cute goodies if you're strolling down 1st Street on a weekend!

I love this cute little shop! Not only do they have a great selection of clothing and accessories,…read morebut they have some really great local Long Beach gift items. The shop is in the heart of the East Village Arts District and I can tell the owner really loves being in the community. She sells hats, keychains, and greeting cards with Long Beach branding but super cute. Whether you are a local, or just passing through, it's a great place to grab last minute, yet thoughtful gifts!

I was really pleased with service and I was thankful for the amount I received for my silver…read morejewelry. More then I expected. I will be returning.

No games. Easy, fast and fair. Was in and out , super convenient. Will be returning. $$$!!read more