Worst service. Rude staff. Party of 8 for food and drinks. Place was not busy. Waited almost 10 minutes for hostess which we never saw. Took 3 attempts to flag down a bartender, they wouldn't even acknowledge our presence. When someone finally acknowledged us, she was the rudest person. After 15 + minutes we left for somewhere else. This was 3rd visit all with similar results. 3rd strike your out read more

Upscale restaurant with excellent food. Really busy but still had good service. The drinks were a bit small but well made.

Saturday night dinner with friends and family. A couple from Amery suggested this place as a meeting point for a get together meal. First time I've been at the new location. To me it was a place with an identity issue. The place is a combination ballroom, sports bar and north woods supper club. Looks to be a popular spot for locals, and wedding receptions. The only issue with the setting in the dining room was the noise. Very loud with the high wooden cathedral type ceiling (i.e. think north woods supper club). When the food came out on square plates I thought of "small plate bistros" with the only thing missing was the squiggly lines of sauce on the plate. No problem with the server or service, we were well attended to. Food was OK, entrees were; large sirloin, salmon, walleye and special arctic char but nothing really stood out. Portions were normal sized so if you're looking for a "heap of food" it isn't going to be happening. Price was reasonable. read more

Love the patio at this place! Super great staff. Always treated super well! The new menu is awesome with the burrito bowls new apps. The Duke pizza with extra sauce is on point. The daily specials are always creative and cool. Mike, Dani and Heather were great servers on our day on the patio! I highly recommend this place. Enjoy a relaxing environment and some nightly entertainment on the summer weekends! Keep it up! read more

The atmosphere is great but the prices are way too high considering the area and service. Service is hit or miss. There are two very friendly efficient waitresses but the others are slow and not very friendly. I've also noticed that the food is way too spicy ..... the salad selection is subpar and the menu could use an update on choices. I will say the burgers are wonderful along with the ribs. read more

Everything on the menu is amazing! I love the fireshrimp and the pulled pork Sammy. Their new place is beautiful, staff is always friendly. Will be back. read more

My sister just had her wedding reception here. We were very happy with service and food. I'm terrible with names, but I need to give about outs to the bar tender, and the waitress that was designated to our party. They were very attentive, and were very friendly. We also met Quinn the owner which was refreshing, he made sure to tell us that if we needed anything he was there to help. I would recommend for a large party, or just a beer at the bar. Great little spot. read more

o to be fair they are transitioning to their all new event center.... the menu is basically the same as before. Ok- our wait staff was very attentive and was striving to meet our needs. She did caution us that it could be a wait of up to 45 minutes. One person at our table was served the wrong item and ended up leaving. Perhaps it is the newness but it was very hit and miss. read more

Tiffany is the BEST bartender I have ever had. The food is amazing. Try the fire shrimp is orgasmic! Go every time you are in Baldwin!

Perfect halfway spot for anyone wanting to meet between Eau Claire and the cities! Food was good and great price.

I love Phoenix bar and grill. During rush hours they run a little slow and are not always looking that friendly, but I have never had problems with any of the waitresses or kitchen staff. Plus it is a restaurant, if it is during a rush period you cannot expect to get your food right away like during slow hours! if you want ten minute or less food service during rushes then go to McDonald's. If you want great food with friendly service and your in the Baldwin area, go to Phoenix Bar and Grill. If you see the owners Quinn and Susan do not be afraid to say hi and joke around. They are great friendly people who love to make people laugh and feel welcome! read more

Written 3-9-2011 On a whim we drove to Baldwin last week with friends -- a good chance to talk in the car on the way over, in the restaurant while there, and in the car on the way back. The Fire Shrimp were as outstanding as the first time I had them in October. This time we were on a specific mission to try the ribs. We split a rack and brought half a rack home for next day enjoyment. Quinn Johnson's raspberry chipotle sauce for the ribs is excellent! Really good. The "regular" sauce is--meh! Sweet. Too sweet. Quinn, what the hell are you thinking? The ribs were meaty and fall-off-the-bone tender and I was assured that they are not boiled before saucing. Can't wait to go back for the same - Fire Shrimp and ribs. It'll be a good place to meet friends who live in Chippewa Falls. read more

As first timers in Baldwin for the weekend this place was recommended by our host and we really enjoyed it!!! So much so, that we stopped back in for lunch before we left town 2 days later. The fried cheese curds are insanely delicious- like funnel cake batter stuffed with ooey gooey cheese goodness! My boyfriend got the 1/2 rack of ribs with the raspberry bbq sauce. They were so tender, they fell right off the bone and the sauce was delicious. I had the chicken sammich with a side of buffalo sauce that delivered with the heat and backed it up with great flavor. I thought the cole slaw was tasty and the french fries were average. On our second trip I had the Phoenix Alfredo and it was creamy and delicious. However the bread stick was the stand out of the meal. It was crispy fried or something and tasted like a doughnut! More please. My boyfriend's chicken wrap was huge and even tasted great 3 hours later at the airport. We sat at the bar the first time and the bartender was sweet but not very knowledgeable about the beer. Our server when we sat at a booth was funny and attentive! We loved the Phoenix! read more

The staff and food at The Phoenix are top notch. There is nothing average about this place. There is a personal twist to almost every item on the menu that separates it from other restaurants. The fire shrimp appetizer would be my favorite appetizer. Their burgers, pizzas, and salads are delicious. read more

Phoenix is a great place to eat! The food is all made from scratch, along with all of their sauces. My favorites are the Southwest salad, Crispy Chicken sandwich, the Phoenix BBQ Burger, and the deep fried green beans. You really can't go wrong!! The service is always friendly and inviting. It gets a little busy on the weekends (for good reason!) So I suggest stopping in during the week. :) read more

Very full menu, good food. Breath of fresh air in the Baldwin area. We had good service even though it was pretty busy.

We love the Phoenix. Every time we come the service is great. The servers are personable and really helpful when you aren't sure what to get. That is hard because their menu is huge!!! Great apps, pricing is good for the portion sizes. My favorite part of this place is the ambiance. It really feels like you are hanging out at home, booths are comfy and large - also feeling private. The fish tank is a nice touch. I really like their small banquet room for parties, it is a rustic vibe. We have yet to check out the patio bar this summer. read more

Our first time at the Phoenix Bar & Grill and we are very pleased and will definitely return to try other selections. Tonight I had the special which was Corvina "a sea bass type" fish. It was delicious! My husband had the fish fry. Four huge pieces of fish! Crispy and tasty. The cole slaw had a good flavor but seemed tired instead of fresh. I thought the prices were very good for the quantity and quality. The service was fine and the parking lot was packed! Definitely try it if you are near by. read more

Variety of beers. Pulled pork sandwich was good & I lived in Memphis. Fried cheese curds best I have ever had. Prices in line with Chili's. An oasis out in the middle of nowhere. Lunch service quick & friendly. read more

Wrap was very bad, would rather eat Taco Bell. Sauce and everything was terribly bland. Highly over rated. Ribs where okay, could cook better myself. Take use of this review and improve upon your service and food. read more

Always love the food at the Phoenix!!! The southwestern flare is perfect. Every time I recommend this to friends in neighboring communities, they are glad they drove to Baldwin and tried it out! read more

Had the Cuban sandwich and fries. The sandwich was absolutely excellent. Interior is your standard bar & grill. Great waitress Sunday for lunch. read more

I order the philly and fries, fries were ice cold, took over an hour to get food. Son got the bacon burger which was overcooked, my friend got the patty melt which he didn't like. The only good thing was the cheese curds I ordered as an appetizer that came with our food and 15 minutes after the table next to us got theirs, the sever told $4 off, wow. Severely disappointed. read more

Went to eat and listen to music on the patio. Service was terrible. Waitress filled my coke once in 30 min and i sat with an empty plate for 15 min as she served the other tables around us. The food may have been good but I couldnt taste it through the cigarette smoke from the five smokers at the table next to us. The music was great and kept us entertained until we had to stand and go to the bar to pay our bill. read more

Great spot for pub food and an awesome patio. Fish tacos are amazing, I order them every time I'm there. Everything else is great too, cheese curds are real Wisconsin cheese curds. Can't go wrong with this place read more

We stopped by here based on the Yelp score and were not disappointed! They have wonderful food, and it was definitely worth the U turn we had to make. The Ruben was so good and perfect in every way. I'd even drive the hour back for another one sometime! Cheese burger was above average and the fries were delicious. With Spotted Cow on tap you can't go wrong eating here. read more

Great food, great service, but, I do not like getting a dirty beer glass. When you order a beer it should be served in a clean glass. Also, I think when you order a Spotted Cow it should NOT be served in a dirty Miller glass. You need to get new glasses. read more

Last Saturday we brought our 8th grade basketball team and all the parents to The Phoenix. I had called to say we were bringing a large group and we arrived 20 min later to a room all set up for us. We informed our waitress Trisha that we were on a tight schedule and she was amazing! We were done and off to our game with plenty of time to spare. Our food all came out at the same time and everything arrived hot and delicious! She split all the checks for us without any confusion. With a group that large I would expect some mistakes made on orders etc. but everything was spot on. I would surely recommend The Phoenix to everyone and hope our team gets over to that neck of the woods again because we would definitely be back! read more

If I could give this place 10 stars, I would. We've eaten here 6 times now. Each time I ordered something different. Each time, the food was incredible. The "Phish" tacos are my favorite. Service is prompt and efficient. Servers are friendly and know their stuff. They make the best Lemon Drop Martinis I've ever had, and I've tried dozens of other places. Prices are not high, especially in light of the quality and quantity of food. There is a large group room in the back. read more

The food here was to die for. First time visiting was amazing. On the appetizer menu the fire shrimp and ahi are a must! Will go back for sure when in the area again. Oh, and read the script around the edge of the menu. This place has it put together. Keep up the great work...two thumbs up. read more

My sister and I stopped here for a late lunch. The service was great and we received our food quickly. The food was fabulous. I had a turkey burger with sweet potato fries and we shared key lime pie with strawberries. This place is really nice and we will definitely be returning. read more

The atmosphere is great. The food was delicious. The drinks were well-prepared. I highly recommend The Phoenix and will definitely be back! Well done Quinn and Susie! read more

Hubby, son and I came for dinner last weekend, and we will be back! The décor is really fun, and my young son thoroughly enjoyed the aquarium the entire time (cool assortment of unique fish, and the aquarium is HUGE)! The burgers were all yummy, and arrived quickly after ordering. I had the bacon cheeseburger, and the bacon was perfectly crispy. The burger itself was juicy and thick. Our server provided excellent service and was very patient with us. There are areas that are more open, better for family, and more private areas for couples. read more

I was part of a large group of young hockey players, coaches and parents who ate at the Phoenix Bar & Grill in Baldwin WI recently. This restaurant has doubled it's size since we were there last year. Now they have a private room which accommodated us nicely. Our waitress was pleasant, efficient and very adept at handling this large crowd. Our team members are in the age 11 area and she managed to satisfy all their requests as well as the needs of the adults. We were all very happy with our food and our service and will not only go back there when we are in the neighborhood again, but highly recommend the restaurant. Christine B. read more

7 people - all sandwich orders and 1.5 hours to serve and eat at lunch time when the place was relatively empty. Staff in no big hurry to serve. Food was average. No one in our group said "excellent". Biggest issue - get rid of the window by the kitchen. Cooking staff were eating while preparing food. Wow....big no, no! Won't be going back. read more

We had to be in Baldwin on Father's Day so a group of us went out to eat. As anticipated the place was full but for the first time got seated in a timely fashion. The three of us ordered from the specials for the day-- two of us had the 8oz steak sandwich and fries for $15.99 and my husband got the 18oz steak special for $22.99. The steak sandwiches had no flavor, were grizzly and chewy at best....not a $16.00 sandwich. My husband was pleased with his steak-- had great flavor and cooked to perfection. The service is always a bit questionable when we have been there but this time our server (Jenna) was personable, informative and gave us just the right amount of attention. read more

My daughter and I stopped on the way home from a college tour and were pleasantly surprised. It was a comfortable atmosphere and the food was very good. If the opportunity presents itself I would go back. read more

We have had our last meal here. First we were seated outside but because of the wind we asked if we could move inside. No problem as our waitress moved us to a high top in the bar area. We hadn't been there 2 minutes and a different waitress comes over and in a poor tone tells us we can't sit there. We explain that we did not just sit here our waitress moved us here. Finally our waitress comes over and the poor communicating waitress tells us we have to move because she has a party of 8 that have to sit right here because she was going to push 2 tables together there. Since every other table in the area was empty except for 1 it seemed strange that we needed to move as she could have pushed 2 tables together anywhere. OK, whatever. We get some boneless wings and a pizza. The boneless wings gets them the 2 stars as they are good, but the pizza wasn't even close. It was supposed to have caramelized onions on it and they were at least 30 minutes from being anywhere near caramelized. We have had poor service here before and the food is either hit or miss so we are done which is too bad. We keep wanting and hoping they will get things straightened out but quite honestly if you cook that inconsistent you just don't care. If you sit at the bar it's like you are inconveniencing them to get another drink. This place is just WAY too inconsistent especially when there are plenty of places that do care. read more

I had the opportunity to dine at the new location while in town visiting my parents last week. Our server, Jenna, was highly attentive and friendly. She took our order promptly but without making us feel rushed in reviewing the menu, which I thought had a nice variety of fare. We each ordered a different burger: bacon cheeseburger, mushroom burger, and the Stevie Ray (the latter was my selection). My mom noted that the seasoning on her burger (mushroom) was excellent, and both parents commented on the high quality of the beef. I love a good blue cheese burger, and with the added provolone, the Stevie Ray did not disappoint. Upgrading the side to seasoned fries cost only one dollar, and it was easily worth it; they're fabulous. Perfectly crispy outside and soft inside, the way fries should be - not dried out, greasy nor undercooked. Note: I requested a side of buffalo sauce, as I like the combination of buffalo sauce and blue cheese on burgers. The buffalo sauce is, as warned on their menu, HOT...and it was a beautiful thing. It's not a traditional buffalo sauce, but is kind of smokey - and that should not be construed as a negative statement. It was so good that I was mopping up with my fries the portion of the sauce that didn't make it onto my burger. If they bottled it for sale, I'd have shipped some home. Seriously, that good. I have no grounds for comparison of their new building with the prior, but I like the decor in this one, which is a combination of wood and stone, as well as a large saltwater aquarium. Next time I'm in the area, I'll definitely stop in again. My mom said the Cajun fire pasta is outstanding, so I've put it on my to-do list. = ) read more

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I really want to like this place, especially because it is the only sit down nice restaurant in town. Service is always good, but the food is always so salty! I love my salt, so when I say something is too salty, it is beyond. I ordered a grilled cheese and tomato soup today, took a few bites of the soup and had to throw it out. This is not the first time this has happened. read more