We had Comfy install a heat pump and air conditioner after our gas furnace died. The removal of…read morethe old furnace and installation of the new equipment took two whole days, and we were very impressed with the crew. Miguel, Jorge, Carlos P and Carlos J took great care of our house while doing the work. They also found a clogged dryer vent and fixed that, and now the dryer works so much better. It is great to have a heating system that works and an air conditioner for the first time. The staff at Comfy was very patient getting the permit and sending us all the necessary paperwork. We highly recommend Comfy.

Had two wall heaters replaced and the entire process was overwhelming pleasant and efficient. Met…read moreup with Austin to provide me a quote and got it instantly. Set up an appointment on Thursday and the following Monday had the heaters swapped out. Carlos did the installation and he was at the location bright and early before I got there. The entire experience was great- honest, competitive pricing, expertise, no gimmick selling attitude, fast and efficient. I would definitely go back for future needs. I wish more companies were like this.

We bought in a mid-century house whose furnace is located on the roof . It is a common location for…read morethis type of house, but -needless to say- it is not easy to replace that furnace when the need comes. We decided to hire ATLAS for the job: the furnace was old, and the original roof ducting did a lousy job distributing the heat throughout the house. I was always cold even when the heat was "blasting". ATLAS did a thorough and patient analysis of our old system. They decided to double up the ducts to provide more air flow, and they also organized the flow inside the ducts: it worked. Frankly, the final cost was reasonable, considering the benefits I am getting from it. I particularly recommend Nick and Scott who supervised the project: they really looked into the project, then fixed the problem. Plus: the work was clean, and the communication great all along. Happy customer :-)

Top Level: Initial screw-up, great recovery…read more Atlas heating installed our furnace nearly 20 years ago and it has worked well until recently. We started having problems with it, so we had a technician come out to perform preventative maintenance. However, less than a week later, it died completely and I could not revive it. I called Atlas, thinking that I would be a priority for service, assuming they would stand behind their work. Instead I was told that I could not get scheduled for service until 5 days later, and the money I had spent on the maintenance was essentially forfeit, as I would receive no credit towards the repairs. Instead, I went with a different company that diagnosed and repaired the problem two days later. After the rather disappointing interaction with Atlas, the owner called and was mortified at how I was treated. She was extremely apologetic and offered to not only refund the cost of the preventative maintenance, but tried to give me even more money for the poor handling of my case. While I did accept the refund, I did not think it fair to take more money. We parted on good terms and when it comes time to replace my furnace (in the near future), Atlas will definitely be part of the process. I would leave five stars, but have to deduct one for the initial poor handling of my case.

Naveed came and completed a new toilet install for us. He was super helpful in identifying some…read moreissues with the original plumbing, and gave us good suggestions and recommendations for the install. Super helpful and would highly recommend Naveed!

Said completed my annual maintenance today. Service was Execellent . He explained everything to me…read moreas he did the work.

Artisan heating and cooling are very responsive. Cody the owner gives attention to every detail…read more I'm selling a home and they installed new ducting. Cody is so considerate punctual and respectful of your home. His price is transparent and fair . No surprises. You can tell he cares. I highly recommend Artisan honest quality and easy to work with. No doubt definitely use them again .

Artisan Air was recommended to us by family friend and now I need to give a big thanks to our…read morefriend as well. We had such a great experience. It is a bummer when your 20 year old HVAC goes out in the middle of winter, but having someone come out and take care of you during a time like that is such a relief. Our Carbon Monoxide detectors starting going off, which really indicated a serious problem. Ed came out and explained the issues with our furnace in detail and gave us options of repair vs replacement and the various replacement options. We elected to go with a hybrid Gas/Electric/Heat Pump system. The quote was fair, I mean this stuff is expensive, but we knew the ball park costs going in and the quote was reasonable. Ed helped us figure out how to make sure we had the right hook-ups, venting location and place in the house for a new air intake port that could work in our 80 year-old house with the least intrusive modifications. Luis and Devon came out to do the work. It was a 2 day process and they were friendly, knowledgeable and pleasant to be around. If someone is going to be in your house for 2 days it is always great to have them be nice people, which they were. Cody, the owner, came by each day to check in and answer our questions and make sure we understood how the system worked. When the work was finished, everything was cleaned up and tidy. We could not have had a better experience and been more well taken care of in our time of crisis. We are very satisfied and the work was done 100% to our hopes and expectations

Oren came for an in-person estimate and very promptly sent back a quote. Of the 3 quotes I…read moreobtained, it was about 50% higher than the quote I selected, but the same as the other one. I think Oren would have done a good job, but I made my decision largely based on price. I think the quote was fair, but the difference perhaps was the position of the condenser and the route (i.e., more vs. less work) as well as uncertainties related to permitting (i.e., whether unforeseen additional work would be needed). I'm glad I got a quote from him and appreciate his time.

Great service worker showed up a time according to schedule. The office was coordinate with us…read more Everything in advance. Job is great fair price real professional highly recommend it.

Had a very smooth experience for fixing broken HVAC in our mobile home. We got immediate…read moreappointment for next day morning. Constantine arrived promptly and provided thorough explanation of the issue, including being straight forward about our maintenance habits that caused the issue. He also went out of the way to give some more maintenance tips to avoid these issues and also save some cost. He provided a detailed estimate of the fix along with setting the expectations for the time to get this fixed because of procuring the rare parts. I followed up with the company on the status of parts and subsequent appointment, and was smooth process throughout. For the fix, Constantine again arrived promptly and fixed the motor outside to avoid any mess inside the house. The HVAC looks and sounds like new now. Overall very smooth and no fuss experience and appreciate the transparency. Would definitely recommend.

A no show to a scheduled appointment. I waited between the hours of 1pm-4pm. It wasn't until I…read morecalled at 4:05pm to ask if the tech was on the way, the dispatcher on the other line said an emergency came up and would not be able to service my request. Could have communicated this with just a phone call.

Gary and his team are beyond great. Presale advice and communication was excellent and informative…read more The installation went as planned with Gary and his team being respectful of our home and cleaning up after their work. The system (Bosch heat pump) integrated well with our four zone system (after Gary reprogrammed it). Gary has been responsive (promptly) with my questions before, during and after installation. Highly recommended!!

Outstanding experience from start to finish. The estimate was thorough and honest, and the…read moreinstallation of our new HVAC system was completed flawlessly. Gary, Will & Rosie were professional, courteous, and highly skilled. Excellent workmanship and customer service -- highly recommended.

I originally was going to replace my outdoor ac unit…read more After meeting with them and reviewing my options, I opted to replace my existing AC and gas furnace with a new full electric heat pump system as gas furnaces are getting phased out in 2030 in California. The estimate appointment, equipment procurement , and install was a breeze with a quick turnaround. Angel (the owner) was very helpful, answered every single question I had, and work through the estimate with me to make sure it worked with my budget. Once the equipment was at their shop, it only took 1 day for them to get started and completed the job in only two days, on time and on budget! I truly recommend their services

We recently had Angel and his team at Velasco's Heating & Air Conditioning install a Bosch 20 SEER…read moreheat pump system with duct upgrades, and the results far exceeded expectations. The system passed all HERS inspections, but what really stood out was the duct leakage test: only ~4% leakage, which means about 96% of the air is being delivered into the home. For context, most homes lose 20-30% of air through leaks, and even many "good" installations only get down to 7-10%. Angel's results are better than code requirements and show true attention to detail. Angel was professional throughout, and his crew -- Julio and Felipe -- worked hard, were polite, and left the work area clean each day. We can already feel the difference in comfort, and knowing the installation was done right gives us peace of mind. If you're looking for an HVAC team that delivers top efficiency, full code compliance, and workmanship above the industry standard, I highly recommend Angel and his team.