Outcome: Cody / Artisan Air is a 5-star Service Provider that I would recommend to all of my family and friends. My Device: Gas-burning Trane XR80 Furnace from 2005 My Backstory: It is now 8-2026, and I had delayed fixing my heater since 1-2026. In January, it started producing a burning smell, sounded like it was working, but was giving off no heat, so we turned it off and on. Well, when that didn't work. We checked out the Diagnostic Board. That provided a clue: the OPEN LIMIT DEVICE needs attn. Above our pay grade. That's what scared us, and why we delayed the call. My Yelp Experience: Artisan Air responded quickly to my YELP quote request via text (my preferred form of communication) and scheduled a diagnostic appointment (on my preferred day/time). My Diagnostic Service Appointment: On the day of service, the technician provided a clear quote covering both cost and time estimates. We agreed on this and discussed payment options before starting any work. Timing & Service: The diagnosis and repair of my Trane system took under 2 hours total. The technician quickly identified the issue and got my system running efficiently again, with no return visits needed. Cleanliness, Care & Professionalism: I was impressed that the technician wore paper booties without even being asked, kept the work area tidy throughout, and left my home just as clean as they found it. Friendly dog? Dog friendly! Polite, courteous, and clearly knew what they were doing. Overall, an excellent experience from start to finish. Don't delay like I did... Call Cody at Artisan Air today!! read more

Cody was excellent to work with. He quoted us an honest and fair price. His communication was timely and caring. We really felt like the entire crew took care of our needs and made sure everything was right before , during , and after the job. The crew was respectful, clean, and took the time to walk us through any concerns or information. We ended up getting both heating and ac system replaced. They were finished in a couple days. We felt like we could trust them and their work. read more

Cody from Artisan Air came out to look at my gas wall furnace, which had been red-tagged. He called ahead before arriving, inspected the unit, checked the flue on the roof, and did a full cleaning and repair on the spot. The total was about $250, and it passed PG&E's safety inspection afterward. Another company had quoted me far more and recommended replacing the unit. Cody was prompt, honest, and got it working the same day. Highly recommend ! read more

Artisan Air Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Hayward, California

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Cody and team were very knowledgeable and did a great job. Definitely would recommend them for any of your projects.

Artisan heating and cooling are very responsive. Cody the owner gives attention to every detail. I'm selling a home and they installed new ducting. Cody is so considerate punctual and respectful of your home. His price is transparent and fair . No surprises. You can tell he cares. I highly recommend Artisan honest quality and easy to work with. No doubt definitely use them again . read more

very timely service. knowledgeable and accurate diagnosis without trying to upsell other things. highly recommend

Artisan Air was recommended to us by family friend and now I need to give a big thanks to our friend as well. We had such a great experience. It is a bummer when your 20 year old HVAC goes out in the middle of winter, but having someone come out and take care of you during a time like that is such a relief. Our Carbon Monoxide detectors starting going off, which really indicated a serious problem. Ed came out and explained the issues with our furnace in detail and gave us options of repair vs replacement and the various replacement options. We elected to go with a hybrid Gas/Electric/Heat Pump system. The quote was fair, I mean this stuff is expensive, but we knew the ball park costs going in and the quote was reasonable. Ed helped us figure out how to make sure we had the right hook-ups, venting location and place in the house for a new air intake port that could work in our 80 year-old house with the least intrusive modifications. Luis and Devon came out to do the work. It was a 2 day process and they were friendly, knowledgeable and pleasant to be around. If someone is going to be in your house for 2 days it is always great to have them be nice people, which they were. Cody, the owner, came by each day to check in and answer our questions and make sure we understood how the system worked. When the work was finished, everything was cleaned up and tidy. We could not have had a better experience and been more well taken care of in our time of crisis. We are very satisfied and the work was done 100% to our hopes and expectations read more

Artisan Air Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Hayward, California

I wanted my HVAC inspected and a seasonal maintenance completed. Artisan was timely, professional and fairly priced. They did a great job and will call on them again. read more

Cody is amazing! Great guy that does great work and won't stop till the job is done right. Pretty reasonably priced as well. We've had Cody come to fix our AC unit that was leaking and recently our heater that wasn't working properly. We'll definitely be using Cody and his company again if the need ever arises. Highly recommend! read more

Used this service provider when we were having issues with our Google Nest seeming to not turn on and our heat not activating. Called and got a same day appointment -- Ed was great; came in, checked everything and did a thorough diagnostic test to figure out the issue. He replaced one part and we were up and running right after. Great service and extremely knowledgeable. Recommend. read more

What a great company!! Cody took my call and scheduled the appointment to see why our heater wasn't working. Ed was the technician who came out today. He was knowledgeable, prompt, quick with the repair and very very honest about what the problem was. Cody and his crew are the absolute best!! I will definitely be calling them again!! read more

Cody came out to assess our heater, because it stopped working. As always he was right on time at the start of the timeframe he told us. He identified the problem and haphazard issues from the initial installation from a previous contractor, which resulted in a gas leak, we did not detect due to the unit is located in the attic. He secured the gas leak, ordered parts and Luis came the next day to install the new part, repair the faulty pipe, even cleaned up debris that was left behind when our roof was replaced. The repair cost was very reasonable and got us up and running in no time. Artisan Air is truly a trustworthy business and we have worked with them for over 10 years. Cody and his team are truly amazing! I would give them 20 stars! read more

From start to finish Artisan Air was fabulous. It started with a visit from Ed. Then Cody and his crew installed our new equipment. They were extremely timely and professional. They are competitive in pricing with outstanding service. I will be using them for any future service that is needed and I am recommending them to all of my friends. Honestly, dealing with HVAC issues is not fun and very experience, but this was a great experience. read more

Phenomenal service, strong aptitude, and knowledgeable service technician. I had an issue with my unit shutting off 10x consecutively and an error on my Nest thermostat. I booked a service appointment with Artisan and they provided same day service, and the very knowledgeable technician was able to find the root cause he checked every possible issue. Performed the fix, tested the unit, and it worked as intended. I felt a huge relief he was able to fix it. Would recommend them to anyone with AC / Heating issues. Quick, knowledgeable, capable, affordable pricing. Thank you! read more

I changed out my 30 year old furnace with a heat pump. Not only was the price the most competitive, but Art's heating and cooling were absolutely fantastic to work in terms of customer support and addressing follow ups. examples: The county inspector came and Art's showed up a full hour before and waited outside until the inspector showed up. The inspector told me that most vendors don't even show up and he really appreciated the quality of their work. I also had some additional follow up things they were pretty big "asks" i made of them and even when it incurred more costs to them and was "not their fault", they went out of their way to accommodate and make sure we were happy. Couldn't endorse more wholeheartedly from my experience. read more

What a great company. We had our original heater (50+ years) replaced with a heater and air conditioner unit. They moved the heater into the attic and replaced all the supply ducts. What an amazing job. Cody and his team works efficiently and respectfully. We feel the cost was well priced for all the work they did and the upgrade it gave the value of the house. Let's not forget we now have air conditioning and no longer need the portable models. Amazing job. read more

Cody and team are awesome! Great work... installed central heating and air conditioning. The units work Great! Cody is great getting back to you answering question... Thank you Cody & team Debra S. ( Castro Valley) read more

The technician is super friendly and patient to answer my questions. The price is transparent and reasonable.

It was a pleasure to work with Cody and his team. Quality work, professional in every step, stayed on budget, communicated well. Couldn't speak more highly of them. They installed two new systems in our home and were reasonably priced and worked well with our contractor. read more

Artisan was recommended by my neighbor who we share references. Artisan provided us with an estimate for a new heater and AC unit. Initially scheduled a month out but was able to pull in by two weeks! Ramsey and his colleagues were both timely, courteous, friendly and professional. The initial estimate we had highlighted improvements to existing snd set up. These were all executed by Ramsey and colleague. Price was per estimate given. By the way, estimate just slightly more than an estimate I had from another HVAC company but Artisan highlighted efficiencies and correction from original builder. Very happy with work done by Artisan and highly recommend them. AC is fantastic and first bill was shockingly low compared to old system I had. Very happy indeed! read more

I called on Monday to request an appointment. I spoke to Cody. He told me the next available appointment was Fri. I wasn't in a hurry so agreed. He said he'd call if anything opened up. He called back later the same day and offered a Tuesday morning appt due to a cancelation. I accepted. Ed came and he was really nice and professional. He introduced himself at the door. He diagnosed the issue, explained it to me with pictures and quoted me a price to replace the zone control board to get my heater working again. The part needed to be ordered. I was thinking it would take a few days, but Ed told me he'd be back the next day, Wednesday afternoon, with the part. He actually came sooner than my appt time. He texted me first to tell me. This company has great customer service, and Ed knows his HVAC stuff! He had to look at everything to determine the issue, and he found it and fixed it. Ed was polite and efficient, and I appreciate that when a stranger is coming into my home. Cost was fair and reasonable. I would recommend this company for your HVAV needs. read more

Yes! Will definitely use again! Fair, knowledgeable, on time. I feel good knowing if there's a problem with my HVAC system I can call Artisa. read more

Technician diagnosed my wireless control not working for my 2 zone HVAC system. He quoted me $1500 to replace the Honeywell wireless controller & damper. This is wrong. My second diagnosis from another HVAC company found NO problem with the wireless controller. The second HVAC company only need to correct wiring issue & system worked fine. Artisan technician told me the wireless controller cannot connect to my remote sensor. That was wrong. How can Artisan technician does not know how to reset and reconnect the remote to the controller! This is either incompetent or lie about the problem. This company also has mandatory charge of $75 for just diagnose problem which they cannot find. This is a company to avoid. read more

After 30 years living in Castro Valley without AC, the changes in climate patterns resulting in increasingly hotter summers, necessitated putting AC into our elderly mother's home. Artisan Air proved to be the perfect company to do that! Pricing was reasonable and covered all the needs we had identified. Cody, Luis, and Devin did an excellent job! The equipment works wonderfully. They attended to every fine detail, leaving nothing half-done. They confirmed the appt the day before, called with an ETA the day of, and showed up on time. They kept things orderly and clean throughout the process and fully cleaned up at the end, going over how to use the new equipment and answering all questions. This is what good customer service looks like! It is obvious this is more than just a business for Cody and team - this is their pride of trade and expertise and it shows. Thank you! read more

After getting confused and overwhelmed by a wide range of quotes from 7 other vendors, I found artisan air on the BayRen website and called for a quote. I wanted a higher efficiency furnace and cleaner air than my 1984 furnace provided, but was not willing to commit to more expensive and complicated heat pump systems and costly duct replacement. Artisan air owner, Cody, spent considerable time answering all of my questions. cody suggested a 96% efficiency unit that qualifies for a federal efficiency rebate at a reasonable cost. Cody also suggested an affordable uv light air scrubber and a high efficiency 5" filter. exposed duct work was sealed and re-insulated to reduce air leakage. work was done timely at a reasonable cost. I could not be happier with the new system, especially the improved air quality. Quote clearly spelled out equipment, work to be performed, and equipment and labor warranties. first year service visit is also included in cost. work was timely and efficient, and communication was great. I am happy that I found a company that I can rely on for any future hvac needs. read more

Artisan Air Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Hayward, California

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We love Artisan Air! Excellent work and customer service. Cody, the owner, is professional and personable. Edward provided a tune up for our furnace last week. He's aways friendly, professional and on time. We will continue to use Artisan Air for all of our HVAC needs. read more

Another 5-star experience to add to the list! It's not very often you can say that you actually enjoyed having work done at your home, but that was the case with Cody and team. From the initial proposal, Cody was thorough and very patient, taking the time to answer all my (many) questions to make sure I was comfortable with the plan. Work started and was completed on time, and the entire team was friendly and incredibly respectful...they called every morning to let me know they were on their way, and checked in with me consistently to keep me updated. I'm very happy with the work, and the HERS testing technician even commented that the work was very well done. Highly recommend Artisan! read more

Fast forward to almost one year later since Artisan Air serviced our heater and it's still working just fine. One year ago the first week of December, I turned on my heater..... but no heat came out. The thought of testing the system before the end of summer never occurred to me. But it does now, I don't know what they did to fix it, as long as it's fixed. It's a chilly day outside today but warm and toasty inside. Thanks again Artisan! read more

Bottom Line: Highly recommend working with Cody and Artisan Air Heating and Cooling. Excellent service, friendly/knowledgeable team and competitive pricing. Quote Process: We obtained 5 separate quotes from various HVAC companies to get central heating/AC and ductwork to be added to our attic. We decided to go with Cody at Artisan Air Heating and Cooling. Cody gave a very competitive quote and gave several different heating/AC options for me to make a decision. Communication was quick via email, text or phone call. He was straightforward with the entire process and the breakdown of the quote. Install Process: His team arrived on time, were extremely professional and friendly on site. After each day - they were very diligent in cleaning the entire area. When they left you could not even tell work was being done at our house. Post Process and Overall: Once completed - they walked through everything they did and how to use the system. You can immediately tell they take great ownership and stand behind their services. read more

I called with some questions about air conditioning installation and was really grateful for some straightforward responses about what my options are and a ballpark price range. I'm not ready to schedule an estimate yet so a lot of companies do not want to answer these questions, but when I'm ready for an estimate I will definitely ask Artisan to come out! read more

It's a rare pleasure to find a company managed by a highly experienced owner who truly cares about the work they do and has a top notch team to get the job done to the highest level. We installed a state of the art fuel pump system with two zones, both with hospital level HEPA air filtration added for when there is smoke in the air. We have a 1930's home with very small crawl spaces which made this project very complicated. We also didn't want to see any of the typical heat pump units in our house. Artisan needed to run duct work throughout the house. Other highly recommended competitors said "it can't be done". Well, Artisan showed that not only can it be done but they did it seamlessly. Also, the little things, they carefully prepared the house each morning and wore booties and went the extra mile to make sure everything was done at the highest level. They also did all the permitting and paperwork to allow us to claim rebates for the work done which is helping offset the initial cost. They also texted us everything morning to confirm their ETA. In short, they did everything to make this the best possible experience for us. We couldn't be happier and highly recommend Artisan Air Heating and Cooling. read more

Artisan Air Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Hayward, California

My wife and I own some rental properties in Hayward and Castro Valley. I first worked with Artisan Air Heating and Cooling in Jan. 2019 to install a new wall furnace. At first, the work didn't pass inspection but Artisan came back to address the issue by working with the building inspector to resolve it. I got to know Cody and his team then, and have come to use them more than a few times in several other units since 2019. I like working with Cody and his team because they do a good job and can be trusted to give me an honest assessment of the issue and scope of work with reasonable pricing. We will continue to rely on Artisan Air Heating and Cooling for our HVAC maintenance and repair needs. read more

Cody and team did a fantastic job on our new air conditioning, heat pump, and air filter last year. They put in one of the most efficient units in the industry, and when the unit was acting up at first they were incredibly responsive with the fix, which pushed efficiency even higher! All year long we have been enjoying silent running and basically "free" heating and cooling now that the efficient heat pump runs off the solar, and our indoor air quality has been *perfect* even through wildfire season. This screenshot is of our indoor air quality right now with smoke outside, the Healthy Climate filter installed by Artisan ensures *zero* smoke particulates inside. Amazing! read more

Artisan Air Heating and Cooling - Indoor air quality after Artisan Air - Heating & Air Conditioning/HVAC Near Me - Hayward, California

They came, they fixed, I now have a working central air conditioner. But really, they were able to come by and check out my air conditioner and fix it on the same day. Probably helps that I'm only about 20mins from where they're based out of. I also had them clean out my furnace and AC the week after. Everyone I worked with has been super friendly and professional. Definitely recommend them. read more

My townhome still had the original furnace (30+ yrs), and I am happy to have found Artisan Air. The team is fantastic. Firstly, Ed, who came and gave me an estimate, was delightful and easy to ask questions. Note that I asked a lot of questions. Then, Cody, the owner, gave me a very honest price (thanks!). Finally, Ramsey and Javier completed the installation, and they did an amazing detail job. Thank you, All. I now have a warm and comfy home for all the winters to come. Artisan Air is highly recommended! A big thumb up! read more

Artisan Air Heating and Cooling - Old 30+ yrs monster - Heating & Air Conditioning/HVAC Near Me - Hayward, California

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I had my heater cleaned and serviced just in time for the cold part of winter. The technician was on time and did a wonderful job. He was professional and respectful since I was in my home office working. I will keep using Artisan Air! read more

Cody was super responsive and came out to inspect our HVAC as soon as he could. Was prompt and gave a call ahead with his ETA. He gave me an honest assessment of the issue and what we should do to move forward. read more

I called Artisan Air Heating and Cooling on Sat during a very cold spell we were having and during a holiday weekend. Most companies were so busy that they didn't even return my calls. But Cody was very responsive even though he too was swamped with calls. He came out the next morning as promised and made some adjustments to the furnace so that it would start up again. I got some further information that my furnace is getting old and would need replacement soon. I will definitely consider him to do the work, but it gave me the immediate fix to get me by until the weather gets better. I couldn't be more happy with his service. read more

First of all Thank You Yelp Community, I had a closet Furnace in my house since I moved in the house in 1984 it was here already and over the years my Good Friend would always stop by and repair or replace parts. My Good friend is no longer with us. Moving forward to 2020 in Late November my heater went out so I went to the Yelp App and there you were Yelpers. I seen Artisain Air Heating and Cooling, I read the Reviews and looked at every photo and Noticed the detailed workmanship. I called Artisan spoke with Cody we made the appointment Cody came out checked the Closet furnace , trouble shouted the issue and said I can repair the unit no problem however this Whirlpool Furnace is no longer made. I looked on line before he came and knew it was a museum piece. Cody and I talked about a couple of options and I KNEW HE WAS THE RIGHT PERSON FOR THE JOB.....Why you might ask. Cody is Straight forward, Honest and could of repaired it for under $200.00 however talking to him he showed me and explained that in 1952 when the house was built they used asbestos to wrap the heating duct work. So I had money saved up and we opted for the Compete upgrade using the Attic for the Furnace and I bought a new A/C unit and also a HEPA filtration system with Charcoal filter and UV lights. Cody penciled me in for the complete package and he said it will take 4-5 days. Artisain crew came at 8:30 to 3:30 every day until the job was finished. Cody , Ramsey and a apprentice was very professional and cleaned up before they left every day. The asbestos is gone too. My PG&E bill went from $244.66 in the winter and $175.00 in the summer using Fans now it's Reasonable as far as monthly bills. I use my air conditioner on Warm day and the Fan system with the HEPA filtration system EVERY NIGHT and my PG&E bill never got over $160.00 in the Heat of the summer with A/C running and the HEPA filtration system at night. Artisain Air Heating and Cooling is very professional. My Son was so impressed with the job he scheduled the exact same system for his house. P.S. if you get a solicitation in the mail from Bozo Brothers Giving you a tune up special, TOSS IT IN YOUR RECYCLING CAN A.S.A.P. Thank You for Reading. Reviews Help Consumers. read more

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Great experience, quality work, highly recommend! Recently had them install a new furnace & AC unit - the prices were very fair and Cody, Ed, and the entire team were easy to work with and quick to respond to questions and address any concerns! read more