1. Comfy Heating & Air Conditioning

1. Comfy Heating & Air Conditioning

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San Leandro, CA

Comfy Heating & Air Conditioning

4.7 (253 reviews)
Closed 8:00 am - 5:00 pm

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A work of art.

I called 3 vendors to get estimates on replacing my old wall furnace with more modern, central furnace. Comfy showed up on time, quickly gave me a very reasonable quote and won my bid. Through the whole experience, they were nothing but professional. Communications with them were great and they did an amazing job - all the way though setting up permit inspections. I would not hesitate at all doing business with them again.

Condenser Unit located under Master Suite

The team at Comfy Heating (a family- owned business) did a fantastic job installing a Mitsubishi Mini Split in my bedroom suite. I highly recommend their services.

Crack where new thermostat was installed
Annie C.

TLDR - Not the best communication or installation experience. They needed to come back twice after the initial installation to fix cracks left in my ceiling -- and they were not proactive with communication. I don't write many negative reviews, but my experience with Comfy was disappointing and I wouldn't work with them again.. Before I get into the details, I'll say that the furnace system they installed works and passed inspection. But before you have them work on your system, take before and after pictures. After getting a few estimates for a new hvac system, we chose Comfy due to cost and great Yelp and Google reviews. Austin came out for an estimate on Jan 25, 2022, and a team installed the our new furnace Feb 8-9. Here's when the disappointing communication starts. We didn't live at the house, and when they finished the installation, they didn't contact me at all. I had to reach out to the technicians a day after the estimated completion date to ask if they were done, and they confirmed the work was complete. On 2/12, I go to the house to check the work, and I see really bad cracks on the wall where they had to cut for the gas line and on the ceilings where they installed vents. I was shocked. They didn't tell me about this at all. Yes, the walls are plaster, but how dare you leave my house in this condition and not tell me?! On 2/14, I sent Austin pictures of the cracks, and he said he'll follow up. By 2/22, I hadn't heard from him, so I called the office and spoke to Angie, who scheduled someone to come fix the cracks. Finally. I would've appreciated more proactive communication from them. I also asked about the permit because I hadn't seen a permit, even though the installation was done. When I finally got a copy of the permit, the application wasn't filed until 2/22. Shouldn't they get the permit before doing the work?! They need to better communicate every step of the process from installation to final inspection. After they fixed the cracks, I noticed that they didn't fix 2 other cracks, one where the bedroom vent is, and one where a brand new thermostat was installed, so I texted Austin again on 3/4. He told me the technician said the crack was already there, and that you can see rounded edges in the crack and some paint, which indicates it's been like that. He also said that they had to cut the wall for the gas line but not for the thermostat. Ummm how TF did you guys install one without cutting the wall when there was nothing there before?? BS. I asked him that and he ignored it and said fresh cracks do not have paint or rounded edge. Also, why TF would I be okay with you guys installing a thermostat if there was a crack there? You can see in the picture that the crack starts where the thermostat is. Unfortunately, I don't have a before picture, so take what you will from this review. They did come back to fix the crack in the bedroom though. One last thing that bugged me -- I gave them the payment for the work after they fixed the last crack. Later that afternoon, I get a voicemail from them telling me I have to give them a check. How about double checking with your team first before calling me to ask for a check that I already gave? I also had to schedule the final inspection myself. Not sure if this is common. As you can see, my experience with Comfy wasn't great, and I hope this review helps.

Furnace Services

Great customer service and interaction. Thanks Felipe for excellent service and taking out time to explain the functioning. I would recommend and consider calling again.

Vent
Omkar D.

Comfy helped install a central cooling/heating system (heat pump). Miguel, Jorge, Edwin did an awesome with the whole installation. They also took out the old equipment and did a good job patching the old equipment space. The system works great and would recommend comfy for any cooling systems anyone wants to install.

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1 month ago

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5 months ago

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8 months ago

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3 months ago

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9 months ago

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5 months ago

Efficient, knowledgeable and friendly. Comfy is a great company. I know what to count on when doing business with them.

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2 years ago

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1 year ago

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8 months ago

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1 year ago

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1 year ago

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4 years ago

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4 years ago

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1 year ago

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3 years ago

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3 years ago

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3 years ago

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3 years ago

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1 year ago

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2 years ago

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Thank you for continuing to call on Comfy for your HVAC needs!

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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8 years ago

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2 years ago

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6 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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7 years ago

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3 years ago

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Thank you Janice for trusting Comfy with your HVAC needs!

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5 years ago

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2 years ago

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2 years ago

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6 years ago

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Ask the Community - Comfy Heating & Air Conditioning

Anyone here with satisfied Mitsubishi mini-split system installs?

I'm my experience I go with Fujitsu's . Better costumer service and technical support . In 15 year experience I have never been disappointed.

Don’t See Your Question? Ask Away!

Review Highlights - Comfy Heating & Air Conditioning

Abel, who fixed our heating unit and installed our ac 12 years ago even remembered our system!

Mentioned in 55 reviews

Read more highlights

Comfy Heating & Air Conditioning - hvac - Updated July 2026

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