I had the pool company for only 3 months, I had to call the owner because cups and toys were left…read moreat the bottom of our pool weekly, it didn't appear that the pool was being cleaned correctly. Finally my pool began to become a bit green and my children noticed. I contacted owner to see if it was cleaned with the correct chemicals he stated yes. I had another pool company come check it out and it showed little to no chlorine in my pool. I had to pay $190 just to get pool back to correct standard. On a positive, owner is very responsive...they just need better working employees.

Karefee Pools was very professional. They always leave my pool perfectly clean every week. Highly…read morerecommend!

we just switched our pool service to Total Pool Services. after using a few others with so so…read moreservice, we are happy we made the switch. our heater had burnt out after only 5 years, we called Total Pool and they had the job completed in just a few days. great customer service!

Worst customer service ever. They try and upcharge for everything, I asked technician why my pool…read morewas so high and he said due to rain. Then i get a $2000 water bill because auto fill broke. I was working with water company to prove i was addressing and wouldnt submit scope of repairs just an estimate with scope of fix auto fill. They charged a fortune for a substandard "fix" that wasnt anything like what i had originally. Before had a valve sticking that they said needed to be replaced for ~$700 and i found exact valve on Amaazon for $65. They used to have a great tech but he retired and the owner and staff are the worst possible. Do not use unless you like extremely costly service and terrible communications. Jim McDonnell

I had a major leak in my combination pool/spa. The spa level was dropping 10 inches a day. I called…read morea company I had used more than a year ago, but the pool technician was unable to locate the leak. In addition his company charged $200 for an inspection that took no longer than 20 minutes. "It's too complicated, the technician replied. We will have to come back to try some other tests." I turned the pool pump off because the following day I had to go away for 2 months and did not want to damage the equipment. When I returned home, the spa was completely empty, but the pool was only down about 18 inches. I called four different pool leak companies who said they were so busy that they wouldn't be available sooner than 6 weeks. I continued searching and found Floridian Leak Detection Services who came over in just two days. The technician/owner found the spa leak in only 10 minutes. That happened three weeks ago and my spa is no longer leaking. I highly recommend their services

Just a warning. I thought this company was going to be good. They came out with gear to actually…read moreget in the pool and use dye to find leaks. They found one leak in a pool light seal, said they patched it and left. I paid them and then found out the auto fill and water bill had reduced but not stopped. I requested them to come back because I could visually see water leaking from the spa into the pool. I was told to fix it myself. After 6 months the leaks are still not located and fixed. I just want my money back so I can hire a reputable company.

Arrive on time fix the problem quickly and charge a reasonable price. What more could you ask for!read more

Call Nate Weston at Naples Pool Leak and talk to someone who knows what they are doing! No scams…read more No funny business. And the price was right! He sent two guys who got into the pool and checked everything -- even the lights. They used special equipment to listen for sounds of leaking water and eventually found a tiny leak near the skimmer. 100% recommended. And he offers a warranty too!

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

We used Spiro when we moved into our 5 year old house. The maintenance program we signed up for,…read morewe eventually found out, was not fully completed on a weekly basis. They failed to clean our filters and place new ones as contracted. They broke the handle on our filter tank. It took several calls to get them out there, admit their fault and get it taken care of. I quit using them since early 2025. I just found fraudulent charges on my credit card every month of this year (2026) and several months of 2025 after I used them. I called in the middle of this week regarding the many fraudulent charges and asked to hear back from them asap regarding these charges. It is Friday evening and they have not called me back. There are over $2000 of unexplained charges from them on maintenance fees. Something is very wrong with this company. I quit using them because of the poor maintenance, high maintenance and incompetence of the people who answer the office phone.

After some issues and 90+ days, it looks like we're in the home stretch. Thanks to Jeff, the owner…read morewho personally pulled a few strings for us. Can't wait to see the finished project.

I was very happy with the workmanship when the pool was refinished and the new patio installed, but…read morecustomer service is the worst I have ever experienced. I made the final payment with just a few things left to be done, and they never showed up. I've been trying to get them to give me the safety key to get into the skimmer box for 3 months and they haven't dropped it off. I am very disappointed in their service and would never recommend them again to anyone.

Very happy with my new pool! Great company that was very professional. Quality work and completed…read moresooner than I expected. Highly recommend

Nassau Pool Construction, who initially installed our pool, came out within 5 days of calling them…read moreto fix an ongoing light issue we were having. They were very friendly, responsive and professional.

Great company, from designing pool to construction and service. Working with Mark was a pleasure…read moredesigning our pool. They used quality materials(the pool surface is warranted for life while we own the pool) and very talented employees working on the job. The also did our pavers and our screen enclosure. Everything was exactly as de signed. As far as service we had a pool light that we thought wasn't very bright. Two days they came out and changed the light... no questions just did it. If you want quality and service call Nassau.