I really enjoyed this gym and all the workers here. I haven't been climbing for about 10 years now and my partner was brand new to the experience. Therefore I was very happy with the amount of time and energy the girl put into teaching us and going over the proper protocols and safety precedures. Once we were climbing on our own I was happy that it seemed to be like riding a bike for me, it just all came flooding back. We had a great time and all the fellow climbers were nice and very helpful. I never felt like we were being judged for our novice. A day pass was only 15$ with 5$ for equipment. read more

The staff are not very friendly. Especially the girl with long dirty blonde hair at the counter, she seemed miserable and had an attitude. We noticed she was climbing after her shift and unfriendly and stuck up. This is very different from other rock gyms where staff is usually very friendly, welcoming, and talk with other climbers. As for the routes, there is a lot of variety which was awesome and for this reason, I would come back. It was pretty busy on a Friday night, having to wait to climb. Overall, the variety of routes and holds was the best part, otherwise, there are gyms with better vibes in Phoenix. read more

The only reason I'm not leaving a one star is because the gym is really awesome. The sad thing is that the girls at the front are very unfriendly and seemed very uninterested. Such a shame because the gym is very nice for climbers at all levels. read more

The only reason it wasn't a one star is because Logan was amazing at the beginning. People walking under me bouldering 2 separate times was unsafe. Lots of supervision on the Rockwall but essentially none bouldering. Liked Logan though. read more

PROCEED WITH CAUTION WHEN ENTERING THIS GYM. If you read no further than these first couple of sentences, just know this: around $350 in cash was stolen from my wallet, while at PRG. At this point in time, cameras are installed and show every part of the gym EXCEPT where everyone's belongings are. Neither the staff nor the owner seemed particularly concerned about our situation nor for another situation that they admitted had occurred to someone else the prior weekend. I don't want the gym to suffer, but I do not want others to experience the same loss I did. Be careful with your valuables here. Apologies for the lengthiness of this review, but it should be thorough so that you can reach your own conclusions. On Saturday, August 11th 2018, I along with my husband and brother in law arrived at PRG around 11:00am. We all paid cash for our day passes and proceeded to climb as usual (we've been going to PRG for around 7ish years). About an hour and a half or so into our climbing session, I made my way to the front to purchase a Gatorade. However, when I opened my wallet to pay, there was absolutely no cash. All credit cards, ID and even a gift card were left untouched. The total missing was around $350. When brought instantly to her attention (she was diagonally in front of me), the female manager at the front desk did not show very much expression, but told me to just take the Gatorade. When I asked if they had cameras, she informed me that there were cameras everywhere EXCEPT the area where people's belongings are left out. I was shown that this in fact is true. After relaying this information about the cameras, the manager asked a male employee (one of the two that had been at the front desk when first arrived) if he had seen anything suspicious. He simply looked at her, looked at me, and then shifted his eyes away in multiple directions without a word said. We packed up everything to leave immediately, but before we did, my husband requested to see the cameras, and also asked if anything like this had happened before. The manager fumbled over her words saying she wasn't sure if it had, but then said she thought it might have. She just seemed confused and did not give a definitive answer to the question. Before we left, she said that she would let me know if she found a wad of cash, but neither my name nor my contact information was ever requested. We left distraught but ended up returning about an hour later. We expressed our feelings regarding multiple suspicious and concerning aspects of the theft with the same female manager. When questioned if she'd even spoken to the owner, she said that she did in fact notify him and that another incident had occurred the previous weekend and she had not communicated it to the owner until that day. She said that they were too busy and she forgot. I was personally taken aback by the fact that she had not only admitted this, but that she had earlier said she wasn't even sure if this kind of problem had happened before. We then asked to speak to the owner. She obliged and called him. Upon speaking with the man, he only said that he would look at the footage at the specific times we gave to see if anything looked strange. I'm not certain that would reveal anything since he and we knew that the very spot necessary to be seen for definitive evidence was out of view. He additionally revealed that multiple car break-ins had occurred that he was aware of and nothing had been done in regards to security. We were left with him warning us to not write a review or call the police. In addition to this, unnerving comments were made that this type of crime had not occurred enough to warrant action on their end. A police report was indeed filed, because a crime of any nature should not go undocumented. read more

People are great help and it's a well kept. I also appreciate the kids program under 6 they have there. Thanks again read more

By far my favorite climbing gym in Az. I've been a member pretty much everywhere else and decided to stick around here. Great routes both on TR, lead and in the bouldering area. Huge space and they are handling the COVID-19 situation AMAZINGLY! I have absolutely no complaints. If you aren't climbing at PRG what are you doing? read more

Phoenix Rock Gym - Gyms Near Me - Tempe, Arizona

The customer service at this gym is unbelievably positive! I have been to many indoor rock gyms and the ones that always stand out to me are the ones with friendly and attentive staff members that care about what they are doing and their customers. We were greeted immediately as soon as we walked in. Within 5 mins, we had signed the release forms and paid $12 each for our day pass. They have a bouldering area on both the downstairs and upstairs. The ratings are true to outdoor routes (V0's are at least 5.10). Routes are nicely marked and made. We climbed for 2 hours in the bouldering area and there was plenty of routes for us to figure out and try. But this gym is mainly a top rope and sport climbing gym at its core. Our friends brought their kids there after we climbed for awhile and we were able to learn how to belay them using a grigri. I have only belayed using an ATC belay device so it was nice to learn something new. The kids got a lot of guidance from the staff. Overall, it was a very nice and pleasant climbing afternoon. read more

Unfortunately, I'd broken my ankle two weeks before I was supposed to go on this Phoenix trip and couldn't participate, but nonetheless, we'd planned on hitting this climbing facility with friends and so we did; incapacitated, I was still eager to see my friends take to the walls... This gym has some awesome [looking] routes! For those of us accustomed to seeing an"abcd" rating system (i.e. 5.10a, 5.10b, etc), its a little bit mysterious and enticing that this place uses a "+/-" rating system. Esco said it was actually exciting to go into a climb with no preconceived estimation of its difficulty; just get on the wall and climb. And it seemed the skill set required from one climb to the next could be drastically different - from wide slow static climbs demanding of a strong core and limber/flexible reach, to climbs requiring dynos from contorted postures and awkward launches... The climbing walls here see quite a bit of wear, evident by the exposed wooden surface underneath the paint that has been worn away in places; smooth wooden surface atop a welded metal framework, not much different structurally. However, the lack of textured wall surfaces renders most of the ascents a straightforward use of grips and footchips; stemming and smearing is hard to do on a smoothfaced wall. At first, we were concerned that with myself laid up in crutches we would have only one certified belay person for our group of 4, but Phoenix Rock allows people to belay after just a 10minute video orientation and brief hands-on instruction. A great place for groups of beginners! The staffer who assisted us was a charismatic and friendly guy by the name of Gravity. Really. Great nickname for a climbing gym staffer, right? He made our newer climbers comfortable with their equipment and took special care to relay and emphasize all the safety precautions and practices of rock climbing and belaying. Throughout the day, as he made his rounds through the gym, he'd occasionally come by to coach our newer climbers and offer tips and advice to our more adept climbers attempting difficult ascents. Altogether a nice climbing gym with a homegrown decor and vibe. I wish I had the chance to climb here and experience the different route/rating system, but even from the sidelines, I can say this is an awesome place. If ever I'm back in Phoenix (and back on my feet!), I'm checking this place out again. ________________________ They (or at least Gravity) would have let me climb one-legged... he himself having broke both of his ankles and took a break from climbing before could tell I was fiend'ing... read more

This was my first time rock climbing in decades, and my husband's first time ever, so I cannot compare Phoenix Rock Gym to other rock gyms, or claim that it is better or worse. By default, I gave it three stars because it offered everything it promised (rocks to climb) and then I gave it an extra star because I thought the staff was friendly and helpful. I am also still alive. I purchased a Groupon so it was very well priced. I thought that it would be fun to try something different but moreso, I was captivated with the thought of seeing my husband in a harness. I was so consumed with excitement of the harness that I actually completely forgot that I am terrified of heights. This is maybe not the best place to go if you are scared of heights because even though the walls are not *that* tall, like a mountain, they are pretty intimidating. The staff makes you watch a video and then spends 5-10 minutes instructing you on how to safely attach yourself to the pully system and how to safely belay your partner (lower them down from the wall). After that, they LEAVE YOU ON YOUR OWN. This is probably more intimidating than the wall height because you are left to your own skills, or lack thereof. But the whole thing is very safe, it would be actually pretty hard to let your partner fall. The climbing is difficult if you are a beginner, but considering I have zero arm strength and usually start freaking out once I get to the third rung of a ladder, if I could get to the top of a few walls, anyone can. In fact, I saw kids under 10 scaling the walls. The only real real criticism I have is the stuffy and humid air conditions of the room. I know it is summer, and that air conditioning is expensive, but a few fans or something to help ventilation would have been nice. It is very hard to take photos since you need to have your hands on your rope at all times so sadly I did not get any photos of my husband in his harness. I suggest you take all photos before you start you climbing. read more

You'll never find me scaling a mountain in the Alps, but if I ever want adventure with a safety net, Phoenix Rock Gym is my spot. During a recent visit to Phoenix Rock Gym, I first walked in and noticed how spacious the vicinity is. I expected a couple walls and instead the entire warehouse is full of rock walls of every level of difficulty imaginable. There's a wall for beginners and a 30 foot wall with rocks hanging upside down for the experts who really will scale a mountain in the alps. Phoenix Rock Gym is a great time and a great way to burn some calories while doing something fun and meeting new people. The owner of PRG is an experienced climber and staffs other experienced climbers. I enjoyed looking at their photos on the wall and seeing them in their different elements. For the great outdoors men just using PRG for practice, they have a rock climbing shop upstairs that houses essentials for the outdoor adventure. The staff keeps an active calendar of events including challenges for frequenters of the gym. While I am a scaredy cat when it comes to climbing, they kept me safe and secure as I scaled the wall and tried not to think about plummeting to my death. I felt safe with the spotters and the gear is sturdy and top notch. I will definitely be back again soon and maybe eventually move on to wall level #2! read more

I loved everything about my experience at Phoenix Rock Gym. I had never been climbing before and was a nervous wreck, but the staff put me at ease, made me feel safe and comfortable and I had an exhilarating experience. Great workout. Perfect way to clear your mind and learn to focus. And they have different areas to accomodate every level of climber. I will be back. read more

Like the previous reviewer I had to wait a few hours to write my review because I couldn't lift my arms to type until now! I had never been climbing before but I'd been wanting to try it so I made one of my friends come with me to try it out. For $16 you get the shoe rental, harness rental and access to facility. For first timers they make you watch a video (don't be worried if you don't have every word memorized) and then an instructor goes over everything with you, making sure that you're comfortable with everything before they leave. There are a bunch of different walls with varying difficulties. It's a lot of fun trying to stay on the paths they have set up. A word of advice, they're harder than they look from the ground. Some of them look really easy and then you fall off three steps up, but it's a lot of fun. I'm going back on Thursday with a different friend and I'm super excited to try everything again now that I know what I'm doing! read more

Teeming with people most nights, Phoenix Rock Gym offers quite a few walls for all levels of rock climbers... from beginners to seriously hard-core climbers. They're open till 10p.m. weeknights, which is fantastic for those of us who work. Everything can be rented there, from shoes (bring your own socks) to harnesses to even chalk bags (but if you're polite the employees are pretty nice about just throwing in a chalk bag for free). My typical experience: Wandering in with a buddy who has already been forewarned about my lack of ability at rock climbing. Roving from wall to wall, sometimes doing 5.6s to give myself an ego boost, sometimes doing 5.8s to push my body a little further. But about 2 hours later, sated by my exercise for the month. :). Hours later, sprawled on my bed, with at least one arm upon a homemade ice bag set on a chair. And thinking... "It was so worth it!" I hope to one day update this review... and claim that I've climbed successfully 5.10s and 5.11s. read more

The Boyfriend and I went last night - an attempt to do something different - and man was it FUN! It's $16/person for the day pass and all the gear you need. As first timers, we had to watch an orientation video (no longer than 10 min) then a very informative and friendly staff member took us step by step through the basics of belaying, climbing, etc etc till we felt comfortable with it. After that, it was totally free for all!! The entire place is just wall after wall of man made rocks with random ropes every few feet. They have preset paths with numbers to designate how difficult that climb is (the higher the number, the harder the climb) but they also have an area without any numbers and plenty of rocks for n00bs like me. But for non-n00bs, they even have a belay-free zone where you can climb independently. Seriously, it was a TON of fun! The Boyfriend and I took turns climbing and belaying for a little over an hour until we decided our bodies couldn't take it anymore. Don't be fooled - this shit is TOUGH! I'm anticipating soreness in my arms and legs soon... Some tips for when you go: - Bring water! You sweat and get outta breathe, so something to quench your thirst is good. This place doesn't have AC, just s few big fans. - Go in pairs, unless you don't mind sitting out every other climb. - If you're scared of heights, this is a great place to face it. - Don't wear short-shorts. I made that mistake and paid for it with an hour long wedgie from the harness. read more

Great climbing gym! You can do bouldering or climbing but you need a belay. Great place! read more

I've never been climbing before and was excited to try it for the first time. The facility is huge and colorful which makes it look super fun and inviting. The staff were extremely helpful and friendly as well as very good at making a newbie like me feel safe. There are many different walls of difficulty, giant climbing ropes like they have in old school gym class, as well as two bouldering rooms where you climb only as high as you are comfortable falling because there is no ropes involved. I stuck to the beginner wall and scaled it 3 times, not quite to the top though. Thanks to Lindsay F. for putting together the UYE. I'm so glad PRG was participating in "Yelp Kicks Butt" or I may have never thought of coming here. I plan on coming back with my husband and trying to get to the top. **They don't have lockers, just shelves, so leave your valuables at home or locked in the car. read more

This was my first time Rock Climbing, I have to say I was quite impressed by the variety of choices and type of walls. The training is great and the staff is really patient, especially for an uncoordinated person like myself. If you look carefully, they will have a Groupon or Living Social deal here every quarter or so. Even if not, prices are fairly reasonable. My main advice is bring your own water because it feels quite humid in here. You will get a serious workout. read more

This was my first experience, I got a few discount tickets on Living Social. Normal price is 18, that is for unlimited time, instruction, and full equipment. Excellent way to spend an afternoon when it's raining (LOL) or too hot to be outside. I was suffering from serious cabin fever at the end of summer and this was just what I needed. Now, I'm a fairly uncoordinated person, and I'm terrified of heights. BUT, everyone here made me feel really secure. They take safety serious, the employees enjoy their jobs and are there to offer techniques, etc.. I embrace constructive criticisms, employees came out of the woodwork to offer examples of how to make things easier. Which is what it should be like when you are engaging in something new. I have 3 more passes to go, and I can't wait to go back. read more

Not a bad rock climbing gym, but it's not my favorite gym. We've only been here once and it was really hot and humid in there. It felt like we were outside. The ropes felt moist and the gym was just really packed. We climb around the world so we have been to a lot of climbing gyms throughout the United States. The routes seemed like they were put together well and gave you a challenge. Not a bad gym to try our, maybe you'll be a regular here. read more

This place is better equipment that the rock climbing gym I used to frequent in SF. They also change the walls, which I'm not sure happens at all places. It also has what looks like a pretty decent bouldering area, but I don't have arms of steel yet, so I haven't tried it out. There was no first timer orientation charge that I had to pay elsewhere, you just watch a simple video on the basics and safety, which you should pay attention to because they have a mini quiz on how to tie in and belay. The gym is pretty decent size, and wasn't too crowded on a weekend afternoon when I went. No waiting for ropes, so you could climb one of the two 5.7's or something. They have lockers there too, but the pickings were limited, so try to throw everything in your car if you can. The staff are friendly and helpful, so give it a shot! read more

Cool Gym, But Super Packed With People! This is a good gym if you are going off peak hours but try on a Friday or Saturday night and you may find yourself waiting around for your turn on routes... Tons of people flock to this Mecca of indoor rock climbing.... Have fun! Take! read more

I've never been climbing before, in doors or out doors..infact upper body strength is something I totally lack, but when I was asked to go I was excited to try it . I dont know what the average price of an afternoon of this should cost, but it seemed dirt cheap! I had alot of questions, some serious some total smart ass out of kinda being nervous I would make a fool out of myself here. The instructor was very patient with me, and went over everything and even laughed at some of my jokes. POINTS there. read more

This is the finest rock gym in the Valley and has been around the longest. With a talented crew in Dief and Marty K - You cant build a better gym. They have solid route setters, a thrash and dangle lead area and a natural style rock area for working on crack climbing. Other areas include a chimney area and an off width area as well They sell climbing equipment as well and theyre prices are more than reasonable...Help support the little guy! read more

We loved this little gym. My daughter climbed (with me belaying her) for many days during our Phoenix-cation. I get some of the comments from Pro Climbers here. Maybe it's not the best climbing options for pros, but for us, it was the best we found in Phoenix-area. My kid loved the features (like the rock panel wall, and the crag feature) that she doesn't find at her climbing gym at home. The instructors were militant, yes, but its in the name of safety, so chill people. Overall I thought they were great, and we will come back if at all possible. read more

Had such a great time here! I came here with coworkers as part of a team building activity. There was only 6 of us and some had never climbed before and we also had avid climbers. The staff was great and made me feel very comfortable. It was great I had so many different types of walls to climb. I can't wait to go again. Maybe when it's a bit cooler though. They only seem to have swamp coolers and fans which is no match for an Arizona summer day. read more

literally all of the conveniences you go to a rock gym for, this place doesn't have. no air conditioning (in the summer desert? really?) they make you tie in, because they don't wanna use their own gear (waste of time and efficiency) make you tether to the ground (why?) and tape on their routes (how am i supposed to see footholds?) . they also had a staff that lacked general knowledge about rock climbing. avoid going to this place. go somewhere that has a clean and updated atmosphere. you're better off climbing in the middle of the desert in the 120 degree phoenix sun. read more

I purchased a 6 month membership in 2020 and stopped going when the second wave of Covid hit. When I returned this year and should have had 4 months left on my membership they informed me my membership ran out and they did not freeze my account. read more

PRG is at the top of my list for climbing! Their staff is always super helpful and they're constantly changing up the walls. Side note though, if you're a first timer, it's more helpful going with someone who's actually been before to use their tips and knowledge. read more

I have tried a couple of other rock climbing gyms in Phoenix, and so far the Phoenix Rock Gym is my favorite. It is set up for the expressed purpose of climbing... and nothing else. This is a great way to get in a good aerobic exercise. Another nice thing about the gym is that there is plenty of space. Kids and families usually stick to one area of the gym, while two other large areas often remain unoccupied. It doesn't get too busy and it's easy to find an open rope. There are a variety of routes available that can accommodate the basic climber to the more advanced. I definitely recommend this gym and I plan on visiting again soon. read more

I always have a great experience when I come to this gym. Jaime is always helpful whether it be answering questions, providing beta, or giving sending vibes! She also has one of the best lead certification classes I have ever taken! She is beyond knowledgeable and really teaches you how to lead climb and belay, as well as how to prevent accidents and the importance of double checking your partner. If you're wanting to learn to climb and have a great time come to PRG and ask for Jaime! read more

I love this place. My hands hurt every time I leave but I'm not even mad, the staff are very helpful and knowledgeable, my only complaint would be some of the paths seem inconsistently ranked. I'll nail a 5.11 and then feel stuck on a 5.8. At first I thought it was just my arms being tired but others in my group had the same issue. Even still it's a guaranteed good time. read more

Phoenix Rock Gym - Climbing a 5.8 that I couldn't finish. Womp Womp. - Gyms Near Me - Tempe, Arizona

I really like this gym! I was traveling through town and wanted to get in a day of climbing, even if just on plastic rocks! It isn't the fanciest of gyms bit it is clean and the routes are fun. The staff was super friendly and attentive. Plus it is about 10-30% less expensive than other climbing gyms I have visited recently. Only reason I am giving them four stars instead of five is because they close kind of early on weekends! I would still join if I was local! read more

A great gym full of climbers and true enthusiasts. A fun atmosphere, inexpensive, and approachable. This is a "come and have fun" environment with enthusiasts all around to encourage you to go further if you want to challenge yourself. read more

I really liked the fact that the atmosphere is more of down to earth and friendly people climbed there. I went there as a beginner and they sure did not treat me like I was a beginner and that is good! Rock climbing is my new-found hobby. read more

We've been twice so far and have been very impressed, and happy with our experience. The staff is very available, and attentive to all the patrons and their safety. Their instruction and assistance on our first time was very thorough and complete. They continually walk around and just make sure everything looks correct. I really appreciate that. We are newbies and they don't act condescending, just encouraging and helpful. We will be returning often. read more

I had my review all planned out...and then I read Peggy's review *below mine* and she totally summed everything up. Went with friends and had a great time. Definitely feeling it today in the arms (which, apparently, you're supposed to use your legs more than arms). Oops! We arrived about 6 to watch the videa, did some climbing, and even attempted to climb the ropes (think middle school gym class). By the time we left at about 8pm, the place was packed! The staff was super nice and knew the regulars by name. Will definitely be going back! (It doesn't hurt that Four Peaks Brewery is a short trip around the corner and up a ladder!) read more

Climbing was cool, just would've liked some walls where a partner wasn't needed too. Also will definitely be choosing a different gym. Wouldn't recommend to first-time climbers, as I didn't like customer service or find anyone very friendly or helpful. I put it above everything and Phoenix Rock gym didn't meet expectations. Felt like we weren't welcome or not good enough, was kinda awkward. Luckily we have many other options in the area. read more

Loved this place! And the staff is fantastic! It was my family's first time and we had a wonderful experience! I think it's great that we can explorer a new sport like rock climbing and have an awesome time! We certainly will be back! read more

Phoenix Rock Gym - It was my family's first visit but my son who is 5 loved it and climbed all the way to the Top! - Gyms Near Me - Tempe, Arizona

Diverse routes--- more routes than I expected and bouldering area is not bad either. Location is great and employees were helpful