Phoenix Arcadia/Biltmore 85018 - I've used Paul's services for years. He is fast & wants the best…read morefor you! On my last washer, he said the fix was not worth the squeeze - & go get a new washer. 11 mos later w/ this LG - he fixed the problem with 1/3 the pricing he thought! He's honest & trust worthy. Thank you so much, Paul!

Paul was out to my house and assessed the dryer. He discovered that the dryer was clogged with lint…read moreand was the vent. He was prompt, friendly, thorough and affordable. When I saw the pictures I was very thankful that I didn't have a fire.

Always on time. Easy to work with. Fair pricing. Reliable. Excellent follow up on requests…read more Zeus and Alex were both great. Will use again !!

I can't recommend Zeus enough. He came and diagnosed issue with the LG washing machine quickly. He…read morewas able to get parts quickly install was great and work completed was excellent. His pricing is very competitive and fair.

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

The ability to speak to a 'real person' over the weekend to discuss my repair issue and schedule an…read moreappointment. Robert James. repair expert, was prompt, professional, knowledgeable,and provided a thorough, transparent diagnostic taking the time to answer all my questions. Highly recommend Lux Appliance Care and Robert James. Thay will be a Fave and I will use them again!

Sultan came out to service my dryer which had a button stuck inside the door. A very simple issue…read moreturned into a catastrophe, as he ripped off a metal ring from the dryer drum and could not get the pieces back in/on. I had a fully operable dryer before he came out.... he then told me it would be $600 to fix and I told him no way. I paid the $99 service fee, which later was refunded after 2 days of back and forth. They actually defended what he did. Here are the photos. Don't trust this service. Now I have to buy a new $1000 set because he couldnt remove a simple button. Massively disappointed I chose this business.

Came here the day after Father's Day 2026 to purchase a few pieces of plywood, custom cut for a DIY…read moreproject. Also, got a mini fridge on sale. This was a Monday afternoon so store wasn't super busy. I selected what I needed and flagged a Lowe's worker down for the custom cuts. I was helped by Will at appliances who provided top quality customer service. He got the mini fridge on a dolly, rang us up, and even helped put it in my SUV. Special shout out to the guy who also did the wood cutting, I'm sorry I don't remember his name but he was absolutely professional and did an excellent cutting job for the plywood I needed. This is the exact reason why I don't shop at Home Depot anymore. The customer service at Home Depot has gone downhill over the years. Lowe's on the other hand, is the gold standard of customer service.

I find the prices are often slightly higher than Home Depot and the location is less convenient for…read moreme, but I always seem, to come away with things I could not find elsewhere. I am addicted to their garden center and will usually scour their clearance sections. Betty (frequently my cashier) must love her job. She's always got a smile, and greets all her customers warmly. I am truly appreciative of Jacob. This young man approached ME!! while checking out and offered to help load my car. As a senior only having to unload at home was a blessing.

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

I asked technician if he could jump on the phone with insurance before he left and he said no bc he…read morewas busy and that they could call him and he'd give them the info then. my insurance has called and he never answered. i've reached out like 20 times and i've been told they'd tell his manager, they'd contact him, or they'd contact the insurance but my insurance has yet to be reached. insurance has called them multiple times and they told me they hang up after the first ring of the phone. on top of that, my gas stove wasn't fully fixed. they replaced the ignitor but my oven can't hold temps above 400 and drops rapidly, something I feel like they should've caught. $300 i can't get refunded bc they refuse to take a 5 min call with my insurance. horrible service,

I have been using Mike's services for over 20 years he is amazing and has fixed everything I have…read morehad him work on. I have given his name to family and friends and they would never call anyone except Mike to work on their appliances I don't usually do reviews but Mike is an exception because there is no one that is equal to his ability My advice is call Mike for anything you need fixed you will not be sorry

These guys were fantastic! Prompt, efficient and reliable. He replaced our disposal and even did a…read morefollow up when I had a issue that he fixed right away. Highly recommend

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

We've been hesitant to buy a new stove/oven because of a fear of financing (typically an…read moreintimidating process), but Anna patiently led us through it, explained our options, didn't rush us and even offered us upgrades for the same price once our financing was approved. She was great from the start. We usually like to browse before talking to a salesperson, and she read us perfectly, backing off until we asked for help, at which point she was as helpful and personable as could be. An excellent experience from start to finish. We get our delivery today!

Helpful & knowledgable staff combined with great selection of items related to plumbing makes this…read morethe go to choice if you are in need of plumbing supplies.

being told you have to stand and not sit on one of the 6 empty stools because I'm not next in line…read more not how you treat your customers. especially a big client with an account with Ferguson. lady today needs customer service training

$15 service call is a lie. If they come out and you don't want to fix it will be $50. That's a…read moredirect quote

From the owner: The appliance technician and owner of Colwill's Appliance, Jerry Colwill, has been repairing…read moreappliances for over 35 years.