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    Beach view
    Agnew D.

    1st Vacation Since COVID-19 and it was needed and enjoyed. The hotel is practicing social distancing and cleaning throughout the common areas daily. Masks are required, especially on elevators, and encouraged throughout the complex. The amenities are well kept and nice. Remember to bring your own toiletries and swimming items. Only one minor thing... watch your step when accessing the balcony from your room.

    Brenda H.

    We have stayed in several of the Phoenix condos over the years. The Condos are nice. You know what to expect. They are beach condos. This time our room was nice but was starting to look dated but beautiful still. (7117) The previous guests had left the patio door open and there were a bunch of gnats with us that stayed most of the week . The patio door lock didn't work and it was two days before it got fixed. The central air filter was FILTHY. (I saw it by accident right before we left.) We had to have maintenance come and open the couch because it was sticking.- But they came quickly and fixed it. The upside of the stay: The pool was AWESOME! The service we received from housekeeping and the front desk...AWESOME!! The lobby was well kept. The grills were in great working order. The parking security were so friendly. We always had hot water and comfortable beds! We had plenty of parking. The condo, even though dated was very clean. The location was great! We will stay in Phoenix VII again. I'll check the air filter when we arrive next time. We will probably pick a different room that's been updated. We do love staying with Brett Robinson Realty in the Phoenix Condos. The amenities are nice and the Condo kitchens well stocked with utensils. The view is priceless! And we love the quiet family friendly atmosphere.

    Kimberly J.

    We are currently in unit 71001 and it is disgusting! Nothing has been cleaned, there is mold in bathroom, dirt all along walls, doors, sand all over floors, patio doors are broken, blinds are broken, laundry room doors broken, disposal broken, no sheets for pull out bed, sand in blankets in closet, only one lamp in unit works.....just on and on everywhere you look. Only thing good good is the view from balcony & pools. Will never stay here again! Do not waste this type of money here. We have stayed at several offer condos in orange Beach and nothing has been this disgusting and a total waste of money and made our family trip so much less enjoyable. Also more money spent not having to be in condo as much as possible.

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    Perdido Dunes - 6/17/19. Monday afternoon. View from our second floor front entrance private balcony. Also a second private balcony in back of condominium.

    Perdido Dunes

    (6 reviews)

    First the units here are older. I suspect there was hurricane damage from the last one that hit…read morehere back in 2020 and when hurricane Ivan hit. This explains the damaged parking lot. Full of potholes and washboard like surface. The front corner of facility was dirt. Damaged concrete and a huge gas or water pipe above ground. We were on ground level unit. Close to the main road. The floor was not level. One fourth of the unit seemed to be leaning. The parking is very cramped. Too close together for most SUV's, trucks, or standard size vehicles. No room for visitors. The garbage bin for all units is located right when you pull in. Not an inviting view at all. There is a woman who lives here. Drives a white jeep. She will not hesitate to approach you if she feels you are not going by all facility rules. Example..a renter could not park their car into assigned parking so she had to park in a non parking area. This woman threatened to have vehicle towed away. She even started knocking on unit doors to ask who owned that vehicle. Was not us. We always felt as if she was watching us. There is no beach access and no pool as of February 2023. For some reason, the property owners decided to build a 14 story unit at beach end of property. It's under construction so construction going on all day during the week. And pool is drained and fenced off until further notice. The area is simply not clean. Too close to main road. Lots of noise. Units are aged. Although some have been repainted inside and out, the age is noticeable. We could hear neighbors upstairs. There are patio areas in rear. They face a parking lot for Phoenix vii. If you stay here and want beach access, you will need to drive to close public beach. Public beaches to require to pay a fee to park. I do not recommend this place. It's just not convenient, not quiet, and not worth the high cost.

    terrible. do NOT stay here. Mold in the bathroom, Roaches in my bed, no beach access. Just badread more

    Phoenix Orange Beach - Mold inside ice maker

    Phoenix Orange Beach

    (36 reviews)

    Great condo. Incredible views from the 19th floor. Safe and…read moresecure. Not enough elevators. The wait will make you crazy. Close to plenty of restaurants and activities.

    We've stayed at Gulf Shores/Orange Beach, and have always booked with Brett Robinson. This year we…read morechose this condo for the 4 bedrooms, which was a must for our large family. We were all excited because in the past all the condos have been awesome, but this one was a let down. We walked in with a few groceries, opened the fridge and we were about knocked down with the smell of spoiled seafood! I went down stairs to the check in counter to complain, and the fella was very helpful trying to get the issue fixed. He called the supervisor of the cleaning company and that man started hollering at him over the phone about what all I had complained about. The fella then gave me the phone to explain what wall I was saying, the cleaning supervisor then said that everything was inspected and it was fine. I told him to come and look and smell. He agreed in sending someone but nothing changed for the 5 night/6 days we were there. Phoenix Orange Beach #401, lacked in cleaning as well. The kitchen had nothing but small "glass" glasses to drink out of and with kids ages 3-16, 4 of them being 10 and under plastic glasses would have been much safer. The beds were comfortable, slept well but the rooms that had views to the outside only had sheer curtains and didn't block the early morning sun. The decor wasn't like the the other condos that we have stayed in in the past. The outdoor pool was extremely small to accommodate the guests. The laundry area about knocked me for a loop, you'll see in the pictures I post. The walk to the beach was just a little short jaunt which was great! That's probably the best thing about this property! Oh and the ice machine on this property is $5.00 a bag!

    Turquoise Place Rentals

    Turquoise Place Rentals

    (45 reviews)

    This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

    This place is very nice, but I do wish to leave a note for the management team (we saw them walking…read morearound the building yesterday). Positives: great venue, location, amenities (hot tub and grill on the balcony) etc. The cleaning crew is constantly working in the elevators, hallways, and in public spaces which often goes overlooked but we really appreciate it. Areas for improvement: The front desk folks need training. Every time we stopped by it was a new face...some friendly, some not. Mostly they just struggled with answering basic resort questions from us and others inquired. "How do we rent chairs at the beach?" The young lady said, "sorry i don't know." I called to check on how to use the putt putt activity. Another young voice said "you just putt the ball on the grass and hit it." I laughed, "no sorry i need to check out equipment for it right?" She said, "you can look at it first if you want." So I responded, "do you have putters and balls that i can use?" She said, "yes". I responded "how do i do that?" She said "its free to use." I asked "where do i get the equipment?" She said "at the desk". I get to the desk and they tell me "i must leave my driver license to check out equipment." That would have been nice to know before I came down, . I used to manage a community center so i get it. We just laughed it off, but some people won't so heads up!

    Seachase Condominiums - Recliner that takes you to the floor

    Seachase Condominiums

    (18 reviews)

    We stayed in Unit 103W managed by Aronov Condo Management, and it was a nightmare from start to…read morefinish. The unit was unsafe, unsanitary, and nothing like what was advertised. We arrived to find: * Leaking ceiling * Non-functioning toilet * Broken furniture, including recliners that collapsed when used * Rusted patio furniture * Mold in the freezer (replaced with a tiny countertop freezer that could hold barely a cup) * Stove with no knob markings, making it unsafe * Extremely limited hot water -- not enough for more than one short shower * Windows so weathered you couldn't even see through them Aronov also violated ADA law by questioning my disability when I brought my service dog. Even worse, they entered the unit without my consent. When I reported these issues to Vrbo, Aronov lied about the condition of the condo, made false accusations about my stay, and Vrbo altered my review to hide the truth. This company clearly values protecting itself over guest safety, comfort, and legal compliance. If you value honesty, cleanliness, and your rights, do not book Unit 103W or any property managed by Aronov Condo Management.

    Great place with easy access to everywhere on the Alabama/Pensacola Coast. Right across from the…read moreWal Mart Neighborhood Market. Beach is not very crowded and we went the week of June 22. 5 pools, 3 hot tubs and pickleball courts. The condo we rented had a few issues but was recently remodeled, but Liquid Life was quick to fix any issues. Even coming out 3 days in a row, they were quick every time. but it was all small things. We had Nick Hadley from Liquid Life come up each time and he's a great guy with knowledge to fix everything. Super clean and don't be afraid to stay on the higher floors because they carts to haul groceries and fast elevators. We were on the beach in less than 3 minutes

    Phoenix West II - A little Editing

    Phoenix West II

    (51 reviews)

    $$$

    If there's anything I learned from HGTV, properties are all about LOCATION LOCATION LOCATION…read more PWII is right by the water overseeing wide, breathtaking views of the coastline. The amenities were spectacular as well, fitting our pretty large family with ease, all without feeling like anyone was on top of one another. For timeshares and rentals like these, a deciding factor for me is the kitchen. Perfectly located within the space with enough room for family cooks of all generations :)

    This has been a nightmare for us and we have not received much support from Vacasa. Let me…read moreenumerate our complaints about this condo: 1. The blinds do not work. They neither open or close. Nothing was done when we reported this to you 1 Feb 2026. There was not even a suggestion to place curtains as a temporary 2. arrangement. 3. The seat coverings are ripped and cut into bare legs. 4. The patio door does not close or lock. 5. The screen on the patio door is ripped and is not pretty to look at. 6. The patio furniture is not good. One chair has no arm and should be tossed in the trash. The table is unusable. 7. Other of the furniture are unusable. 8. Two of the units of the four-slice toaster do not work. 9. There should be covers on the kitchen chairs as they screech when moved over the floor. 10. The laundry toilet leaks. 11. At least one electrical outlet did not work---there may have been more. 12. There were rips and tears in the wallpaper which looked awful. I would have expected that the place is looked at by some knowledgeable person in between bookings to make sure it is in good shape. Obviously, it is not. In summation, it appears this unit requires extensive renovation in order to meet expectations of its guests. Maintenance should be regular, consistent and attended to on a schedule. This unit has been very remiss in maintaining its property. It is obvious the owner is averse to spending money on this unit. Because this owner has no interest in maintenance nor the interests of the people /guests whom they expect to pay for their lack of consideration, it is my recommendation this unit be taken off available condo offerings until it is properly maintained and upgraded so that guests may experience good times while using it. BTW, we loved Orange Beach/Gulf Shores

    Phoenix VII - vacationrentalagents - Updated May 2026

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