Nice place to stay as far as condos go. We came right before peak season and it was a great time…read moreto visit as the crowds had not started getting too thick yet. The grounds were immaculate, the lobby was adequate, elevators all worked the entire visit, and they had handy shopping carts for moving things around. The lobby is a bit dated, but it's nice enough for the price point here. There are vending machines for ice, food, and drinks in the basement. The pool was clean and had ample areas for lounging. Pools had grills and gazebos for cooking outdoors. The deck going to the ocean was well maintained, lit well at night, and even has a mat going almost all the way down to the beach. Condo was nice, again a little dated, but served us well and was actually clean as you could ever want. AC was cold, bed was 3/5, but the doorways were oddly narrow. I saw some folks on the property that would have some trouble, LOL. Patio was cool. I'd come back, it was really cheap for the stay. It's also right in the heart of Orange Beach situated right in between all of the cool shit the area has to offer. Pro Tip. SWEET CONE ALABAMA is just down the road. '24 - 36/100

Phoenix VII in Orange Beach looks like a resort from the outside, the pools, the boardwalk, the…read morebeach setup, but it is absolutely not a resort. It's a condo building managed by Brett‑Robinson, and the unit we stayed in was nowhere near the standard of any resort, hotel, Airbnb, or VRBO we've ever booked. The unit was dirty from the moment we walked in. We found a woman's dirty underwear under the table, food crumbs under furniture, sticky and dirty area rugs, and a Tootsie Roll wrapper that wasn't ours. We also discovered a stained sheet at the foot of the bed, positioned so the stain was hidden unless you pulled back the top sheet and blanket, meaning the bedding hadn't been changed between guests. It was obvious the unit had not been cleaned properly at all. We called about the hot water issue on day one, and again on day two when nothing had been fixed. When maintenance finally arrived, he found the shower valves were installed backwards, so hot water ran cold and cold water ran hot. If something that basic is installed incorrectly, imagine how poorly everything else is managed. I reported the cleanliness issues during the second‑day call. They said they would "report it," but I never heard anything back. Only after emailing photos did management call me. They said they would send cleaners that same day, but no one ever showed up. The amenities were also extremely disappointing. They provide only enough shampoo for about two days, even for week‑long stays. There was no coffee or tea, and no beach towels; something every resort, hotel, Airbnb, and VRBO we've stayed at on a beach has provided. Considering people pay thousands of dollars to stay here, this level of cost‑cutting is unbelievable. I wasn't asking for much, just a clean unit and basic communication. They couldn't even meet that. I would not recommend Phoenix VII or booking through Brett‑Robinson.

Book this property here:…read morehttps://www.beachhouse.com/29182-perdido-beach-blvd-orange-beach-alabama-36561-p337368.html This brand new property features an East and West unit, and when both sides are rented, is one of the largest properties along Alabama's Gulf Coast. Each side will accommodate 14-26 guests and is one of the best values in the entire area when compared with comparable properties. This home sits approximately half a mile West of the Florida/Alabama state line and one mile to the East of the Perdido Pass Bridge in the heart of Orange Beach. Castle in the Sand East features a gulf side private heated pool, 6300 sqft under roof, Willington 304 stainless steel natural gas grill designed to hold up to the salt air better. There are 5 private covered balconies on the south side of the home, and their are two additional private covered balconies on the north side of the home that offer incredible views of Ole River. The kitchen features a gas cook top with 5 gas burners for families who love to prepare their own meals and do not enjoy fighting the crowds at the restaurants. The East side of this gulf front development has 9 bedrooms, 8 full baths,2 half baths, and an oversized den and sitting area with a 65 inch flat screen SMART TV along with a Blu-Ray DVD player. There is also a separate entertainment room/ den on the 3rd floor that has a 55 inch flat screen SMART TV, which also has a Blu-ray DVD player. All the bedrooms have 42' SMART TV's and a large selection of channels through DIRECTV. The home also has WIFI boosters on every floor designed to help guests have a stronger Wifi connection throughout the whole home and even on the balconies and decks.

Stayed in room 55. Very nice cozy place. Definitely coming back to this place. Not a whole bunch of…read morepeople or crowds. Plus, its directly on the beach.

Very pleased with the Emerald Skye Condo #56. We stayed here for a week and it was just a good…read moreplace as the condo had all the right things like beach chairs, toys for the little one to build sand castle and even a boogie board to use on the ocean which she was to chicken to use. Great location right beside the Gulf Coast Pier and lots of open beach for everyone to use. Public parking was all up and down the shore line also so if you want to walk up down beach and find friends or just meet new ones you could.

This place is very nice, but I do wish to leave a note for the management team (we saw them walking…read morearound the building yesterday). Positives: great venue, location, amenities (hot tub and grill on the balcony) etc. The cleaning crew is constantly working in the elevators, hallways, and in public spaces which often goes overlooked but we really appreciate it. Areas for improvement: The front desk folks need training. Every time we stopped by it was a new face...some friendly, some not. Mostly they just struggled with answering basic resort questions from us and others inquired. "How do we rent chairs at the beach?" The young lady said, "sorry i don't know." I called to check on how to use the putt putt activity. Another young voice said "you just putt the ball on the grass and hit it." I laughed, "no sorry i need to check out equipment for it right?" She said, "you can look at it first if you want." So I responded, "do you have putters and balls that i can use?" She said, "yes". I responded "how do i do that?" She said "its free to use." I asked "where do i get the equipment?" She said "at the desk". I get to the desk and they tell me "i must leave my driver license to check out equipment." That would have been nice to know before I came down, . I used to manage a community center so i get it. We just laughed it off, but some people won't so heads up!

This will be my last visit to Turqoise Place after 5 years. Front desk and security unresponsive to…read morecalls prior to 6pm. Party in D2302 prior night and now excessively loud music coming from below 22nd floor in D tower. Don't come here thinking you will have a nice family vacation. I don't leave reviews but others should be aware before spending your hard earned money at Turqoise Place.

Our Wedding and Anniversary at Turquoise Place…read more We simply Love this Place, it has become 'Our Place" to go! Our Room on the 23rd Floor. We got Married on the Beach there in 2024 and went back for our Anniversary this year 2025. When we went on our Wedding, The Resort, had not Acknowledge that It had Wedding and Honeymooners there, However a Manager Realized it on our 5th day there, and Apologized and sent up Champagne and Parting Gifts to take home with us. We thought that was Very Thoughtful! (My hubby misplaced her card, so I can't recall her name, but I Pray she sees this, if so, I want to say THANK YOU!!) It was still Just as Peaceful, Beautiful, With Awe-Inspiring Views! The Sunrise and Sunset views, Simply Magical. We like to get the LARGE sweet... Well, because we simply Like to. Each stay was an 8 day stay, and it always seems To Fly By, but I guess Magical TIMES usually do. The rooms are Clean, Spacious, Nicely Decorated and we are pretty much, are there in our Own World, until we Exit, as we Desire it! Oh and I will Not to forget that The Resort is Beautiful and Staff, Friendly. We plan on Making it a Yearly, and Maybe a couple of times a Year, Same Room, Same Length of time!(Though we extended a day this stay LOL) We were just in our Zone, but realized One day Extension would be enough, as we had to get back home!

Another perfect couples getaway at the only place you should stay for your vacation. They have so…read moremuch to offer from multiple pools to tennis courts to daily activities. The size of the 3 bedroom unit is amazing and the expansive balconies w/grills and hot tubs are just over the top. Super quiet and made for families to just be together. Every amenity is spotless and super clean. The staff are always friendly and prompt. They have heated the lazy river pool during the cooler days and that was the bomb for us adults to chill out. Make sure you book with spectrum as they have a free breakfast buffet daily. We can't wait to go back in September!

If you want a condo at a reasonable price, this is not a bad location. It is away from the hustle…read moreand vessel of other areas. The condo was somewhat small. The beach was clean. I'll be very crowded.

This review is for unit 2044 At Phoenix East II. In this review, I will discuss both the property…read moreand the individual unit. I will review the unit's management company separately. My family loves to visit the Gulf Shores/Orange Beach area. We took a spring break trip and stayed here. I'm giving the unit three stars because while it wasn't a bad place to stay, we've stayed in better. Let me start with the property. Phoenix owns a lot of buildings here and one of my usual complaints is the "parking fee". I mean, really? Couldn't that just be included in the rent of the unit? It's a little ridiculous. My favorite part was that one night I forgot to leave the parking pass on the dashboard. So, overnight the rent-a-cops left two "warning tickets" on my windshield. Two because I might not have seen the first one. (insert eye roll here). The building was in pretty good shape. Not sure what was wrong with the garbage chute. It was working the first couple of days we were there and then it was marked "closed" and the doors were locked. We had to lug our garbage down the first floor. The best thing about this unit was the view, even from the fourth floor, you had a fantastic view of the beach and ocean. You can watch the boats go in and out of the pass to the bay. We enjoyed our time on the beach, and sometimes, I just enjoyed sitting out on the balcony. We were there during spring break and the beach really wasn't all that crowded. You could go any time of the day and get a nice place to roll out your beach towel. If you'd like, you can rent chairs and an umbrella for $40 per day. There's a discount if you do multiple consecutive days. If you need a break from the beach, there are two pools on property at this specific building, one indoor and one outdoor. We spent all our pool time at the outdoor pool. Now on to the unit, it was clean and comfortable. The living room was comfortable, but I feel like furniture has already seen it's best days. The pictures on were on the management company's website looked pretty nice. Since those pictures were taken, someone has really gone overboard on the beach theme here. Check the pictures for all of the fish and other sea creatures on the wall. The kitchen had obviously been recently been renovated. There were plenty of dishes, cups, and utensils. The master bedroom was bit narrow. You have to be careful going around the the bed to the side nearest the balcony door, there's not much space between the bed and the dresser. That dresser is mostly useless as the drawers are not really big. Another issue we ran into is that there are knick-knacks on every horizontal surface in this place. They really get in the way of places to put our things. The second bedroom had a flip-flop explosion, unfortunately I didn't ge a picture of it, but you can see pictures online. The beds in both rooms were pretty comfortable. The bathrooms looked nice. My only complaint was the shower. I'm 6'3" and I can't get under the shower head to wash my hair. I had to twist and tilt my head to wash my hair properly. The in-room wifi was good, never had a single issue even with all our devices. The air conditioner ran nice and cold. The only issue with that was the system that detects if the doors are open. When the wind blows hard, the front door will show as being "open" and it turns the A/C off. You don't even realize it until it starts getting warm in the unit. The weirdest thing about this unit was the number of signs that were put up around the place. There were signs explaining how things work, signs telling us what to do and not to do, and signs blaming damage on a previous renter. See my pictures for some of the examples. Not really a good feeling that we're not trusted to take care of the place. Would I stay in this building again? Yes. Would I pick this unit again? Maybe... but only if it was a last resort

Great stay with family for the 4th of July Weekend. As always, our accommodations were…read moreexceptional: Sub Zero fridge/freezer, stove with a built in grill, microwave and oven built into the wall, wet bar, and a wrap around balcony that offered a balcony view for all four bedrooms, plus a wealth of outdoor furniture. We appreciated the quiet hours (for the grandbabies), and the staff was more than accommodating. We had to get assistance from an outdoor maintenance worker when we arrived because the garage map was confusing. He showed us where our spot was with no problem. We will be back to Gulf Shores and look forward to staying at either Caribe or Turquoise, their Sister Resort. Until next time!

Is is great. The rooms are nice and there is a great view of the ocean from the balcony.read more

Never stay at the phoenix east. Girlfriend and I stayed here for a few nights until we just…read morecouldn't bear it anymore. The place is roach infested and she got eaten up several nights. Her face got extremely swollen and her arms throbbed for the majority of the trip. They refused to refund us any amount, and we had to relocate mid week to Phoenix Gulf shores 2 and they refused to acknowledge that any sort of problem existed. Avoid this place at all costs. Unless of course you like roaches and filth.

*Edit-the company finally made this right after 3 weeks of trying to get a resolve. I am pleased…read morewith the outcome. We rented condo 1209 for a week. The absolute best thing about this condo is the view off the balcony. On the second day we arrived my husband became I'll. We found black mold in the master bath. He was sick the entire week we were there from the mold. Would not recommend Brett Robinson to reserve with. I contacted them after we found the mold and was told the manager would contact me. They never did until a week after we were home and then acted like they thought we were still there. $2500 was the cost for 6 night. Definitely not happy about the mold. Wouldn't rent again.

I see a lot of bad reviews were from last year when COVID was rampant but in July 2021 everything I…read moreexperienced with liquid life was good. They emailed me well ahead of time. They also emailed me a few days before to get ready for the check in process. The day of, they text me the code for the keypad. I was able to check in early. Check out was as simple as texting the word checkout to them.

This was our first time using Liquid Life. We booked the property on June 30 for a stay in…read moremid-September. Exactly a week later our AC unit went and we needed to cancel our reservation so that we'd have the funds to replace our AC. I understand there are some non-refundable fees but we were charged $452 as part of their non-refundable fees for a "damage waiver". I asked what that was since we had just booked a week prior and were well over 60 days out from our check in date and had not set foot on the property. The person I was speaking with became very defensive and could not explain to me what a damage waiver was. So we are out $452 for making the huge mistake of booking a property with Liquid Life and canceling in 7 days. I also got sent back and forth between them and the travel insurance company over who was supposed to refund those charges. Terrible customer service, absolutely the worst rental agency I have ever dealt with. You'd be better off renting through VRBO.

The Phoenix X is a great condominium but condo 1002 is horrible!!! Hard bed and pillows! None of…read morethe lamps work and the blender was broken. We found that out while trying to make a pina colada and lost all of our alcohol!! Will never stay again!!!!

We have stayed with Brett Robinson rentals at Phoenix x and Phoenix xiii multiple times over the…read morepast 10 years. This year we stayed at phoenix x May 22nd thru the 26th in room 205. After a few days my wife and I started not feeling well. As we started to look closer around the unit we noticed multiple locations of mold in the bathroom walls and living area ceiling. Rust in the dishwasher along with rotted/swelling cabinets and flooring not finished with gaps and cracks. Going into this units we understand imperfections and wear and tear. As far as mold and rust, totally unacceptable especially at the rates they charge for the facilities.