GETTING HERE:…read more Located in The Collection in Oxnard. It's relatively near the Target and a hop, skip and a jump from Five Guys. REVIEW: it's retail. It's Verizon. It's busy. It's crowded. But, even with all of that, if I am acutely aware that you appear to hate your job and the people (customers) associated with it, then you're doing it wrong. #SorryNotSorry First-timer to this location, and I was quickly reminded why I hate the retail Verizon stores. I fully intended (hoped) to walk out with a new(er) iPhone this day. But, that wasn't in the cards. From the female employee I was "assigned" to, I was given one-word responses, indifference to my questions, and the list goes on. Ugh. In the end, I left with my v old iPhone in hand and realized I will have to figure it out myself on the .com. This will be fun. I'd suggest a hard pass, unless you have a lot of time on your hands to wait for "help" from one of their associates.

If you can avoid this place , please do. Awful customer service. Utterly unhelpful and bothered to…read moretry to help. They messed up my accounts and would not help. They just had me call customer service and I was on the phone for almost 2 hours for a mistake they made. The day before they had asked my sister to have us come in person as we were the account holders . Lies . We got 3 new phones . Nothing off accessories as the old days. You get an amount off your phone but have to give back you old undamaged iPhone to them. Since there's not competition, there's no real deals to getting a new phone as there once was. They can't help in person not have to use the app or call. Gone are the days where you could actually be helped by a human. I don't see the point of this place if all they are going to do is frustrate you even more and direct you to call.

My Mom and I switched over to T-mobile, about 2 years ago! After 22 years with their competitor. We…read morehad Giovanni assisting us! He set up our accounts, answered all our questions, discussed the best plan for us, and we have been going to him ever since, we just upgraded our phones this past week! Once again, excellent customer service from Giovanni! We highly recommend Giovanni for your T-mobile needs! He's Professional, Friendly, and respectful! Great guy! Thank you Giovanni! You represent T-mobile in high standards!

I love this particular store. Jesus, the manager, always makes us feel welcome, and the staff is…read morefantastic. We've interacted with at least 5 different associates during our many visits, and each time, we've walked out of there feeling great. We've had to make a claim, and our troubles were handled right away, and We've continued to go back to this particular store. I've almost left Tmobile, and the staff and the manager of this store changed my mind about leaving. Jesus gave us gifts a national women's s day notebook. I love our phones, watches, tablets, and the notebooks.

Gave 5 stars because this was the only place were there were no discrepancies on the price quotes.read more

From the owner: ANS Wireless - Come and See Boost's, MetroPCS and Unlocked newest prepaid cell phones. With…read moreAndroid and feature phones available, our no-contract cell phone plans offer the best service at the lowest possible price. Love your cellphone but hate your bill, bring your own phone our plans start from 19/month

These two guys, one is a very attractive young man with nice hair, that helped me and was showing…read morethe younger dude the ropes . it took awhile but they had several different options on phones . they also gave me a screen protector, boom box, case and fast charger . They had professionalism and a sense of humor . I would have like to encourage people for there cell phone needs . They got the job done .

Scammers. Those items that you think are being added on for free...charger...phone case are not…read more They are not upfront about the promotional prices you qualify for. Check your invoice!!!!!

They claim to open at 10AM. It's 10:18 and they're not open. I don't know how well the customer…read moreservice will be if the clerk is late.

if i could give them a zero. i would tried calling their…read moretoll free number. i got a foreighner. really strong accent and really pushy. i had to stop them for over talking and had to rudely interrupt them. they asked a whole lot of questions. all i wanted to do was disable the auto pay. they wanted my credit card number. and i dont trust strangers with my info. yes they fucking pissed me off today.

Daniel was incredibly helpful; he assisted me in locating a number I needed to help a senior…read morecitizen who had lost theirs due to a billing oversight. Many people do not realize how crucial it is for seniors to maintain access to their phone numbers. All U.S. government agencies use seniors' phone numbers for two-factor authentication. When they lose access to their numbers, they can no longer access the government's online systems. Thank you, Daniel; you are outstanding!

Less than a month ago, I called the store to see if they have iPhone 17 in stock to replace my…read moredaughter's broken phone. They informed me they had the phone in store and in stock, and went there within 10 minutes and got a new phone for her. It was a great experience. Today however when I called to see if they had an iPhone 17 Pro Max in stock to replace my wife's broken phone, the rude lady over the phone told me they don't give out inventory information over the phone. What could've changed in less than a month? Is she just too lazy to go check it and saying that that is their policy? I'll be going down the street to Best Buy to purchase a new phone.

These people are useless. Do not believe anything they say. There is a nice woman who works there…read morewho very pleasantly will tell you anything to get rid of you and will not fix your problem. Also this is not an AT&T corporate store and the training of the employees shows it.

It's a bit sketchy in this store. If you get a nice employee, that's good. ATT must treat their…read moreemployees badly or they wouldn't be so mean to the customers. Their tag line is "Ya know we ONLY do this as a courtesy". Well, first, you are not being courteous. 2nd, we all pay ATT plenty and you should be bending over backwards for your customers, we PAY your salary. They also will take others in front of you which we all know is bad. Just pray before you enter.

Carlos and his team go beyond with there service ! Thank you guys fixed a ipad pro with a jammed…read morepower button carlos charged me reasonable apple was going to charge me a crazy fee!! Bring it to Carlos and his team they will take care of you for all your electronics ! Thank you ! Jose

I brought my ipad to get fixed, but felt like it got worse. They said 2-3 days, ended up being with…read morethem for 7-8 days. When I picked up my iPad it was okay then when I really checked on it, that's when I noticed a bump in the middle and it doesn't press on. I went back and the guy checked it and agreed with me as well. The clerk said to call the insurance company and do another claim... so what did they do with my iPad ???? Broke it even more? Now I have to file a claim again! What a hassle!