This place charge $5.00 dollars just to accept a payment on a post paid plan, I would recommend…read morepeople to pay across the street at Phone Mechanix; by the car wash cause those guys across the street don't charge anything for making a payment on any post-paid carrier. The worst thing about T-Mobil is that they told me that the waiting time just to make a payment was like 45 minutes !!!

Very helpful Everyone very friendly wait time was normal…read morebut worth it thank you Elvia Lorena and Jose great customer service 10/10

GETTING HERE:…read more Located in The Collection in Oxnard. It's relatively near the Target and a hop, skip and a jump from Five Guys. REVIEW: it's retail. It's Verizon. It's busy. It's crowded. But, even with all of that, if I am acutely aware that you appear to hate your job and the people (customers) associated with it, then you're doing it wrong. #SorryNotSorry First-timer to this location, and I was quickly reminded why I hate the retail Verizon stores. I fully intended (hoped) to walk out with a new(er) iPhone this day. But, that wasn't in the cards. From the female employee I was "assigned" to, I was given one-word responses, indifference to my questions, and the list goes on. Ugh. In the end, I left with my v old iPhone in hand and realized I will have to figure it out myself on the .com. This will be fun. I'd suggest a hard pass, unless you have a lot of time on your hands to wait for "help" from one of their associates.

If you can avoid this place , please do. Awful customer service. Utterly unhelpful and bothered to…read moretry to help. They messed up my accounts and would not help. They just had me call customer service and I was on the phone for almost 2 hours for a mistake they made. The day before they had asked my sister to have us come in person as we were the account holders . Lies . We got 3 new phones . Nothing off accessories as the old days. You get an amount off your phone but have to give back you old undamaged iPhone to them. Since there's not competition, there's no real deals to getting a new phone as there once was. They can't help in person not have to use the app or call. Gone are the days where you could actually be helped by a human. I don't see the point of this place if all they are going to do is frustrate you even more and direct you to call.

My Mom and I switched over to T-mobile, about 2 years ago! After 22 years with their competitor. We…read morehad Giovanni assisting us! He set up our accounts, answered all our questions, discussed the best plan for us, and we have been going to him ever since, we just upgraded our phones this past week! Once again, excellent customer service from Giovanni! We highly recommend Giovanni for your T-mobile needs! He's Professional, Friendly, and respectful! Great guy! Thank you Giovanni! You represent T-mobile in high standards!

I love this particular store. Jesus, the manager, always makes us feel welcome, and the staff is…read morefantastic. We've interacted with at least 5 different associates during our many visits, and each time, we've walked out of there feeling great. We've had to make a claim, and our troubles were handled right away, and We've continued to go back to this particular store. I've almost left Tmobile, and the staff and the manager of this store changed my mind about leaving. Jesus gave us gifts a national women's s day notebook. I love our phones, watches, tablets, and the notebooks.

Gave 5 stars because this was the only place were there were no discrepancies on the price quotes.read more

From the owner: ANS Wireless - Come and See Boost's, MetroPCS and Unlocked newest prepaid cell phones. With…read moreAndroid and feature phones available, our no-contract cell phone plans offer the best service at the lowest possible price. Love your cellphone but hate your bill, bring your own phone our plans start from 19/month

These two guys, one is a very attractive young man with nice hair, that helped me and was showing…read morethe younger dude the ropes . it took awhile but they had several different options on phones . they also gave me a screen protector, boom box, case and fast charger . They had professionalism and a sense of humor . I would have like to encourage people for there cell phone needs . They got the job done .

Scammers. Those items that you think are being added on for free...charger...phone case are not…read more They are not upfront about the promotional prices you qualify for. Check your invoice!!!!!

They claim to open at 10AM. It's 10:18 and they're not open. I don't know how well the customer…read moreservice will be if the clerk is late.

if i could give them a zero. i would tried calling their…read moretoll free number. i got a foreighner. really strong accent and really pushy. i had to stop them for over talking and had to rudely interrupt them. they asked a whole lot of questions. all i wanted to do was disable the auto pay. they wanted my credit card number. and i dont trust strangers with my info. yes they fucking pissed me off today.

Daniel was incredibly helpful; he assisted me in locating a number I needed to help a senior…read morecitizen who had lost theirs due to a billing oversight. Many people do not realize how crucial it is for seniors to maintain access to their phone numbers. All U.S. government agencies use seniors' phone numbers for two-factor authentication. When they lose access to their numbers, they can no longer access the government's online systems. Thank you, Daniel; you are outstanding!

Customer service name Amanda today does not have good service. As soon as she answered my question…read moreand i thanked her she hang up cutting me off on thanking her lol rude af - im going there to get a phone we'll see, also to see her what she looked like right now how it matched her rudeness and face. I hate rude people

These people are useless. Do not believe anything they say. There is a nice woman who works there…read morewho very pleasantly will tell you anything to get rid of you and will not fix your problem. Also this is not an AT&T corporate store and the training of the employees shows it.

Most of us go on line to rant everytime we get BAD customer service... and let me tell you AT&T is…read morehorrible....BUT!!! Every now and again you come across someone who is OUTSTANDING at their job and take pride in what they do... after having the absolute WORST customer service experience over the phone and online with AT&T... I decided to just walk in ... pissed as all hell I was ready to let them have it... but then shockingly and extremely pleasantly surprised...I came across a true outstanding employee in a fellow named Alexis (@ AT&T in Port Hueneme). This kid not only answered all my questions, was knowledgeable, helpful, and patient, but was also a true professional at his job. Kid just kept 5 lines with AT&T and got himself a fan in me...If anyone needs any info and or anything else for their mobile phone needs I highly recommend you go see this young fellow... these 5 stars are more for Alexis than they are for AT&T but nevertheless Hope they realize they have a great employee in him. #CostumerServiceMatters #TrueStory

Carlos and his team go beyond with there service ! Thank you guys fixed a ipad pro with a jammed…read morepower button carlos charged me reasonable apple was going to charge me a crazy fee!! Bring it to Carlos and his team they will take care of you for all your electronics ! Thank you ! Jose

I brought my ipad to get fixed, but felt like it got worse. They said 2-3 days, ended up being with…read morethem for 7-8 days. When I picked up my iPad it was okay then when I really checked on it, that's when I noticed a bump in the middle and it doesn't press on. I went back and the guy checked it and agreed with me as well. The clerk said to call the insurance company and do another claim... so what did they do with my iPad ???? Broke it even more? Now I have to file a claim again! What a hassle!

This review is for the Geek Squad computer service. I cannot recommend this team enough. We were…read morehere over the weekend to troubleshoot my wife's computer. Thanks to Alexis, the problem was identified and corrected in minutes. They provide a 20 minute window to identify and resolve issues in the store. For extended work, they will take your computer for 48-72 hours. Fees are clear and upfront. Very reasonable I might add. Strongly recommend you make an appointment. Walk ins are accessible, but you may have to wait a bit. Geek Squad Oxnard, Thank you.

I just left this store and I am completely amazed at the horrible customer service. Nobody wants to…read morehelp you and all they do is point you to someone else that will just point you to someone else. All I wanted was someone to install a $42 dollar screen shield. I went to one man and asked if he knew someone to do it. He was not helpful. So I walked away. Then when I asked to speak the manager, he was the man that came over. I told him that I was extremely dissatisfied with their customer service. Then when I walked away, he said he is trying to help me.... Why didn't he "help" me from the get go???? There are a lot of blue shirts around doing nothing. Too bad. I used to love Best Buy. Amazon here I come!