David is incredibly knowledgeable, He helped me with my home…read moretheater, selecting equipment consulting on existing equipment to integrate new technologies. Very responsive, highly recommend recommended!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

We got Frontier fiber installed back in December 2025. But since the line is across the street they…read morehad to run it through the air across the street, tie it to one of my trees and then drape it diagonally across my front lawn about 250 ft to my house. It was fine when the snow was on the ground but I've been having to move it around each time I mow my lawn now. I've called them repeatedly to have them bury the line and they've given me three dates now that came and went, and aside from the initial visit, where they texted me saying they couldn't bury the line because of snow, the other two dates came and went without giving me a reason. I've been calling them every month now having them give me full credit for each month the job remains unfinished.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

I've had Bai service for 5 years. I'm completely satisfied with service and technicians. Today Sal…read morearrived on time, was thoughtful when he asked if he should remove his shoes. His service was quick and with a smile. Thank you Sal M and thank you Bai.

This is the WORST internet service I have ever had. I thought Spectrum was bad, but this is even…read moreworse. Anytime you call it's a minimum of a 1 hour wait before speaking with someone. I pressed the call back feature and that call went straight to voicemail even though my phone accepts calls from unknown numbers. I called back the number provided to me. After an hour of being on hold, I was connected with someone who told me to restart my router- even though my building does NOT have physical routers as our wifi comes with our building. She then told me she was from the SALES team and would connect me with someone from the tech team. After being on hold for over an hour, I was connected with someone else from the sales team?! Luckily, Bernadette was initially from the tech support team and was able to actually do something and restart my router from her end. Thank god for Bernadette or I would have thrown my phone over my balcony. Although in the end, there is nothing you can do besides restarting your router. Bai Connect/Zentro is the WORST, DO NOT GET THIS PROVIDER. I can guarantee all these 5 star reviews are FAKE from people in their company. This internet provider is a SCAM. At least At&T or Spectrum has actual people able to help you or send technicians. I would NEVER get this internet service again.

I was in a rush today when changing my cell phone to Spectrum and had great service from Lis at the…read moreLakewood store. She got me in and out and off to my meeting in a timely manner and it did not cost me any extra money. She is great and provided excellent service.

Internet service sucks too many outdated will be switching to a different internet providerread more

I've been a customer with Giggle Fiber since I moved to Monrovia ~5 years ago. I thought I had…read morealready written a review but I will add one now as my opinion has not changed. This is a great business. My previous experiences with cable/tv/internet etc service providers had been dismal. Constant service disruption, speed spikes and crashes, price increases and shilling for extras and unnecessary services. Not the case with Giggle Fiber. The service works, they increased the price once (by $5) in 5 years, outages are brief and seldom and best of all they leave me alone. I do not track my speed for the service and cannot say if it is consistently what is advertised. The good thing is I don't need to because everything works. I can stream a movie and work on my laptop while my kids play video games and my wife watches something on her phone with a tablet on and everything will work like it's supposed to. If you live in Monrovia or surrounding neighborhoods with service available I would recommend it.

Now I got Internet with good speed hopefully it will be stay and Very Good Job for Leo thank youread more

After being with Spectrum for over 20 years, I recently moved and transferred my service to a new…read moreaddress. To my surprise, they charged me a $30 self-installation fee. What was even more frustrating was being billed for service at both my old and new addresses--despite the fact that I had only one account. When I called to dispute the charges, I was told they don't prorate services. That was the last straw. I decided to try Starry, and from the beginning, the experience has been fantastic. They let you try the service for free for a few days, no strings attached. The upload speeds are excellent--much better than what I was used to--and their routers are sleek and modern. Nicholas, the installer, was professional, friendly, and made setup a breeze. If Starry is available in your area, I highly recommend making the switch. It's been a refreshing change.

By far the worst internet provider I've ever used. We've had constant outages for three weeks, and…read moreafter Starry replaced our router, the problem actually got worse. Now our internet can be down for hours, and restarting the equipment is only a temporary fix. What's most frustrating is the lack of urgency and support. Appointments are often several days out, and we've received very little effort toward actually finding the root cause. Of all the internet companies I've used, Starry is by far the worst. Three weeks of unreliable service and this level of customer support is completely unacceptable.

I've been with GeoLinks for more than 3 years and the few times it's gone down they were able to…read morebring it back up right away. Their staff is always helpful. I have their least expensive service and I'm able to stream whatever I want and use my cell phone without walking around outside looking for a signal. I would highly recommend GeoLinks, great reception and outstanding service.

The absolute best service ever. Our church needs reliable internet connection, Especially now when…read moreservice is being live-streamed and video links to YouTube. We are never disappointed by our service and can count on reliable- super fast connectivity. Thank you all and God Bless.

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

AT&T doesn't function very efficiently, at least not to help customers. My uncle who lived alone…read morepassed and it took us 6 months to get the court papers to get the legal authority to access his account and close it. AT&T was the only creditor who wouldn't close his phone and internet account online sending them the Death certificate and the legal court papers for administrative authority until I went to their brick & mortar store. And when I did, the manager was not available for over 45 mins so I waited and then when I returned, they said he's in another 45 min meeting. I ended up going to another store the next day where I was finally able to close his phone account after he looked at the docs but they wouldn't close his internet account! I was told that I need to go back onliine and have them close it! After the waste of over 4 hours to close the AT&T accounts, they would not provide me access to his account even with the court papers. In addition, they said there was "no process" to get reibursement to my uncle's account for the 6 months when he did not use either of his phones since he was deceased. Also he lived alone, so the internet was not used either.. but staffer said AT&T only way they refund accounts is when it was their mistake. I called my Uncle's credit card company, Capital One, and they gave me ALL his account info by phone simply by me providing his SS# and DOB. They also refund any interest payments accrued (although he didn't have any). The staff said that AT&T could have looked this up in 30 seconds as he did and see that the info I provided matches what is posted in public records available to everyone. AT&T 's practices are cruel and I will disconnect with them since we also have AT&T for internet. I suggest you try another company and ask AI who are the most customer friendly internet /phone companies that are reasonably priced and function well.

They will help set up with the most pleasant behavior. Once their service stops working, GL getting…read moreanyone to fix it. Youre on customer service for a while and no tech to help. The phone will cut off, and you'd have to start all over as though it was the first time you've called again. Theres no tracking numbers or follow ups. Technicians are scheduled but nobody shows up. If you call again, it's as though it never happened. There customer service is the worst I've dealt with in a long time. Dont get them.

First of all I thought it was closed since almost the entire mall is empty - which is sad! But it…read morewas open, I needed to get a new SIM card so came by on a Saturday late afternoon. Plenty of parking in the lot. Plenty of employees onsite to help. Service was great, fast and they were able to resolve my issue. I hope they don't close it down.

Someone purchased a phone under my account as I already had that same phone active A specialist…read morename Betty stated that my account isn't fraudulent do to the person who came and ordered the phone how my information so the transaction for the phone was authorized but it wasn't authorized by me but due to the fact that they didn't want to do an investigation thoroughly. They stated that it wasn't fraud was civil. I asked him how was the civil with a civil mean I doesn't. I don't get an explanation in regards to that point but now they expecting me to pay all this money in regards to a phone that I've never had that I already paid for somewhere else and I brought the phone over there to them.