I had an outstanding experience with Orthoworks from start to finish. From the very first…read moreconsultation, the entire team made me feel comfortable, informed, and confident in the treatment plan. Every appointment was well-organized, on time, and handled with a high level of professionalism and care. What really stood out to me was the attention to detail and the consistent communication throughout the process. Janet and Dr. Fang took the time to explain each step, answer all my questions, and ensure I knew exactly what to expect. The follow-ups were thorough, and I always felt like my progress was being closely monitored and prioritized. Janet and Dr. Fang were both incredibly friendly and welcoming, creating a positive environment every time I walked in. I couldn't be happier with my results. My smile looks amazing. I highly recommend o Orthoworks to anyone looking for top-quality care and exceptional results!

Dr. Fang and Janet P. were great Janet took the time to explain each step to me as I had my braces…read moreput on which made me feel really comfortable thanks again Dr. Fang and Janet P. Awesome job. The staff were also great Connie at the front desk welcomes you with a smile and goes the extra mile to help when you call . And Celeste made the process of the purchase of the braces seamlessly easy. Well done Otho works.

I had a deep cavity removed from under an old filling, and the entire experience was better than I…read moreexpected. Miriam and Beatriz at the front desk helped everything run smoothly, from check-in to scheduling my upcoming visit. They are both so warm, welcoming, and friendly. Dr. Patel was amazing. He has such a calm and reassuring presence, which helped put me at ease and made the treatment go much better than I expected. His professionalism, patience, and gentle approach made all the difference. Tatiana his dental assistant did a great job facilitating the treatment process. She was attentive, supportive and helped everything go smoothly from start to finish. Thank you all for making what could have been a stressful appointment such a positive experience!

This review is way long overdue. I truly want to express my heartfelt gratitude to all the doctors…read moreand staff at San Bruno Smiles. From my very first visit until now, they have consistently treated me with the utmost care, kindness, and respect. Their professionalism and dedication to their patients are something I deeply appreciate. To be honest, I've always been afraid of going to the dentist. I get anxious about the procedures, and I've often worried about being judged because of the condition of my teeth. But the moment I found San Bruno Smiles, those fears slowly disappeared. From the second you walk through the door, you're welcomed with genuine smiles and kindness from the front desk staff, making you feel comfortable right away. The dental assistants and doctors are incredibly patient, gentle, and compassionate. They never make you feel rushed and always take the time to explain everything and make sure you're comfortable throughout your visit. It's clear that they truly care about their patients, and that means so much to someone like me who has always struggled with dental anxiety. I would especially like to thank Dr. Madayag for making my teeth cleaning experience today such a positive one. She was gentle, attentive, and so kind throughout the entire appointment. Her professionalism and genuine care made me feel completely at ease. I also want to recognize Miriam, who helped me with both check-in and check-out today. She was incredibly friendly, helpful, and welcoming, making my entire visit even more pleasant. Thank you to everyone at San Bruno Smiles for always providing exceptional care and creating an environment where patients feel safe, respected, and valued. I wholeheartedly recommend San Bruno Smiles to anyone looking for a dental office that not only provides outstanding dental care but also treats every patient with compassion and kindness. You truly make a difference, and I am so grateful to have found you.

I've had a great experience here and can't recommend them enough. The staff is incredibly friendly,…read morefrom Carol at the front desk to Christina the dental hygienist and Dr. Chen. Everyone is welcoming and makes you feel comfortable from the moment you walk in. There is a small private parking lot, which makes visits much easier and stress-free. The cleanings are gentle but still very thorough and efficient, which I really appreciate. One thing that really stands out compared to other dental clinics is that my appointments almost always start on time. I never feel rushed, but I also don't feel like I'm sitting around waiting. Scheduling future appointments is also very easy. Overall, this is a well-run, professional, and friendly office that makes going to the dentist a much better experience.

This practice is simply wonderful. They were able to get me in earlier and addressed all my…read moreconcerns with my teeth. Dr. Chen is friendly, knowledgeable and fantastic. The hygienist, Gloria, did a great job, and the receptionist, Carol, was simply fantastic. Highly recommended!

I've been coming to this dental office for over 10 years and have had all my major dental needs…read moretaken care of here: from wisdom teeth removal to my first root canal, along with the regular cleanings I get every six months. Dr. Luo and his team have always treated me with the utmost respect and courtesy, and I really appreciate how accommodating they are when I call in for last-minute appointments - they always do their best to fit me in as soon as possible. During visits, they offer helpful advice and feedback whenever I ask, and I've always felt well-informed and cared for. I also enjoy the charm of the office; the little touches in the waiting room and the ample seating make it feel welcoming. While it can get pretty busy on weekends, my needs have always been met without issue. Parking's not a hassle either as there's metered parking conveniently located right outside the office. Dr. Luo is incredibly patient, knowledgeable, and kind. I have a lot of respect for him and his team, and I'll continue to return for all my dental care.

I am downgrading my five star review to one star due to the way I was treated by the staff. For…read morethe past several months, I have paid out of pocket for a Delta Dental plan that I know their office accepts. This is despite my being unemployed for most of 2024 and turning 65 at the end of August - yes, I am a "senior". On 9/16/24, I began a position with the State of CA where they offer a variety of dental plans. Since I need a considerable amount of work done - at least 10 implants, I was considering maintaining my current policy and signing up for a policy offered through the state. With open enrollment two weeks away, I wanted to ensure I chose a policy Dr. Luo's office accepted. I called their office multiple times. Each time I tried leaving a message, my message was cut off so that I could only say five words - very frustrating. I even called their office on Saturday as I recall their office is open on Saturday. When my calls were not returned, I sent a text message. Still no response. I should add that Dr. Luo's office had already fitted me with eight to 10 crowns. After insurance paid their max of $2K for the year I paid the remaining $10K in a lump sum check as i want to avoid making payments and se the at Dr. Luo is compensated for his work. When I still received no response, I went to their website and tried reaching out that way. Finally, five days after starting my new job, I called the office for the 20th time. I was told Dr. Luo had COVID and that the office was closed. I explained I started a new job and all I need to know is what type of dental insurance they accept. I recall from past conversations they accept Met Life. When I asked the woman if they accept Met Life she confirmed they did accept the insurance. However when I went into more details, she suddenly said, no we don't accept Met Life. I then asked about Delta Dental. She confirmed they accept Delta Dental but as I went into more specifics she then said, no we don't accept that insurance. Feeling totally frustrated, I told her I will give her the dental providers and she can let me know what plans they accept. She refused to work with me. I have since looked and there are other dentists in my area that are open Saturday. From my past observation(s) it is clear Dr. Luo's staff caters to Asian clients. I am disappointed in how I was treated and will not be returning. Suggestion. Next time Dr. Luo comes down with COVID, you should change your outgoing voicemail message to reflect this so patients are not kept waiting for days on end waiting for a return call. I need thousands of dollars in dental work - implants are my only option. I would have paid upfront but you lost me as a customer due to your substandard treatment of me.

After nearly 20 years living in San Francisco - and cycling through a new dentist every couple of…read moreyears hoping to find the right fit -I can finally say I've found "my" dentist. It might sound unusual, but I genuinely look forward to my dental appointments. Especially in a world that feels increasingly stressful and anxiety-filled, that hour in the chair has become one of the most welcoming, calming, and unexpectedly enjoyable parts of my week. Dr. Tran at Thodas & Tran Dentistry changed that for me. Even though he is out of network for me and not local to me - I happily travel from SF to San Bruno because he and his team are worth it. Dr. Tran has a steady, reassuring presence and takes the time to clearly explain what's happening, what to expect, and each step along the way. He thoughtfully reviews all options, walks through the pros and cons, and makes sure you feel informed and empowered - never pressured. Georgia and the other dental hygienist are the best. My teeth have never felt this clean! Professional rocks starts. Jenny, the dental assistant is excellent - so knowledgeable, warm and friendly, and always one step ahead and ready to go. The entire staff is amazing. You're treated like a person, not a number. After two decades of searching, I FINALY feel completely confident, happy, and at ease with my dental care. Highly recommend!!!

"Finally found a dental office that feels like family. Christine is an amazing hygienist--thorough…read morebut very careful--and she has a ton of experience, which really shows. Dr. Kim Tran is a total pro; he's efficient, and don't push unnecessary procedures, and he make the whole experience stress-free. Also, a huge shout-out to Michelle at the front desk. Even though it was my very first time and she didn't know me, she was incredibly helpful and managed to get me in for a last-minute substitution following a cancellation. She made the scheduling side of things a breeze. Best dentist in San Bruno, hands down."

I had a great experience during my dental cleaning. The staff was friendly and welcoming from the…read moremoment I walked in. The hygienist was gentle, thorough, and made the entire cleaning process very comfortable. They also took the time to answer my questions and gave me helpful tips on how to care for my sensitive teeth. The office was clean, organized, and ran on time. Overall, it was a smooth and pleasant visit. I highly recommend this dental office to anyone looking for professional and caring dental services.

This is my second time getting my teeth cleaned at this clinic. The place is clean and bright, and…read morethe staff are extremely friendly. They're also very professional and attentive, taking our needs seriously. It was a great experience getting my teeth cleaned here.

I went in for a routine cleaning and left feeling like I had just been cast in a dental horror…read morestory. The hygienist gravely informed me my teeth were in "terrible condition" and insisted I book cleanings three times a year -- apparently my mouth is the dental equivalent of a condemned building. They also completely misdiagnosed the cause of my tooth pain, sending me to a surgeon for two wisdom tooth extractions I didn't actually need. That surgeon? A sequel nobody asked for: sloppy closure on the extraction site, infection as a bonus feature, no prescription for pain meds, impossible to reach, and billing practices that made me wonder if I'd wandered into a used car lot instead of an oral surgery office. Also, my teeth were quite fine after a second and third opinion...

Price gouging dental care. All about sales and then they hit you with an almost 4% CC fee. Better…read moredental associations out there.

I had tooth sensitivity in my front teeth for a year which prevented me from smiling on cold…read morenights. My previous dentists said there was nothing g I could do to fix it. Amazingly in my first treatment with Dr Pombra she treated the area with a high tech laser and I am 100% pain free. She is spectacular!!!

Dr. Pombra and her team of hygienists are wonderful! They have great bedside manner which is…read moreimportant to me. I always receive actionable steps I can take to make my oral care even better. Highly recommend them to everyone in the Bay Area.

Dr. Shane's is one of the best and a truly talented artist when it comes to dentistry. His office…read morestaff are amazing and so provide an exceptional experience!

I just called Dr. Vishnu , who is covering for my regular doctor. Dr. Vishnu called me back within…read moremoments of my leaving the message, and was helpful and kind. Thank you Dr. Vishnu Chakkara.