Dr Vina Maniquis and her staff were exceptional in all respects. Dr. Maniquis took the time to listen to me and noted everything I've been going through. I left with a better plan of care and understanding of my condition. I was a walk in and had to wait a few hours but the staff was overly apologetic and compassionate to my pain. Moving forward I'll be sure to call first and make an appointment. Thank you Dr. Maniquis and her entire staff. Your knowledge, compassion and care is truly appreciated. read more

I've been to this location twice in the past 2 months. (I'm having a real klutzy spring. Woof.) Both times, everyone in the facility - from nurses to doctors to support staff - was friendly, kind and just lovely. The facility is clean, I was seen very quickly (but, of course, that depends when you go... I'm fortunate to have gone during the week), and I received excellent care. Highly recommend this place if you're in the need of some immediate care. They are really, really wonderful! read more

I've been to this location twice now, and both times were as easy as could be. The staff is amazing, and so sweet. Definitely recommend! read more

I have to gush about this awesome place a bit!!!! My cousin referred me to this facility. In the past I've had horrible experiences with "urgent care" settings. When I walked in the door I felt at ease. Clean lobby, personable staff, free coffee, and no wait!!!!!!! The doctor was quick to assist and write prescriptions regarding my facial inflammation. If you do get a brief moment to yourself in the exam room feel free to grab the remote and surf away!!! I HIGHLY RECOMMEND THIS LOCATION! read more

Physicians Immediate Care - Urgent Care Near Me - Chicago, Illinois

I went in to physicians immediate care today to get a quick strep test. I didn't have to wait long at all and although I tested negative for strep the (extremely kind) doctor still gave me an exam to make sure nothing else was causing my symptoms. Couldn't suggest it enough! read more

Very good experience. I went to the location by 6 corners and they had an almost 2 hr wait so the receptionist offered for me to go to the Bucktown location for a much shorter one. She also was kind enough to check me in online so that when I got there it would be more immediate. Great option! I hate waiting, especially when I'm not feeling my best. The Bucktown location was easy enough to find and Dr Daniel was very friendly and knowledgeable. He did a few tests, figured out what was wrong from one of the rapid tests. He explained what was wrong without boring me with too many medical terms. I will be following up next week but as of now I'm very satisfied with the professional and speedy service. read more

I booked a spot online for 1.30pm, got there at 1.20pm, filled in paperwork since it was my first time. Was seen by 1.35pm. Pretty smooth process & nice clean facility. Friendly & professional service. They sent my medication to the walgreens at the end of the block. For someone who's so hesitant (aka lazy) to go see doctors when im sick, this is perfect for me. Will come here if need to be in the future. read more

This is specifically in response to the impossibility of being able to get a COVID test here. I tried to go get a test this morning and was there at 8:15, shortly after they opened at 8am. They had a sign up already saying they were out of covid testing supplies for the day. I asked the nurse out front if they were a testing facility and she said yes, but they have limited supplies and people line up in front of the clinic starting at 5am to get tested. I had tried to call before heading over to confirm availability of testing capabilities but no one would answer, so it was a waste of time to go there. I'm sure they provide great care---I just wish they didn't advertise themselves as a covid center if they can't test more people. read more

Getting older seems to mean 1) being sicker, and 2) being busier at work to the point where you have zero time to see your regular doctor. Hence, both my husband and I have been here in the past couple weeks. Good times. But this place, people. This place changes everything. I made an appointment online, walked in moments later, filled out minimal paperwork, and was taking to the doctor immediately. (Way to live up to your name.) They called in a prescription to the Walgreens down the street. Total time spent: Mayyybe 15 minutes. To solve a problem that had been plaguing me for weeks. Amazing. For what it's worth, my husband saw a different doctor for a different illness, and he was equally impressed. If more urgent care places were like this one, your old-school doctor's office would be an endangered species. read more

Fantastic doctors, incompetent billing department. I went to this office in November and had an issue with my insurance (on their end, not mine), and was ultimately charged $192 for the visit and should not have been. Physicians Immediate Care was informed by my insurance company that the claim was being reprocessed and that they would receive payment but they still went ahead and charged my card. I also received proof of payment from my insurance company in January and am still waiting to reimbursed. read more

Thirty five minutes. That's how long my entire visit took. I don't think it would have taken this long was this not my first visit. I had to fill out some paperwork at first. Everyone here was friendly, prompt and thorough. I felt like they respected my time and listened to my concerns. They explained my options and asked for consent to do something as simple as swabbing my throat. Would recommend this clinic! read more

We've repeatedly used Physicians Immediate Care in Bucktown/Wicker Park for after hours care for our kiddos (and ourselves) and they have always been efficient, kind and clear on the diagnosis and next steps. However, recently, they exceeded my expectations and solidified my belief that this is the go to Urgent Care for my family. My son recently fell at school and broke his arm. Not only did they answer all my questions on the phone prior to our arrival (i.e. do they have x-ray, what should I expect, guidance for what could potentially come next after x-rays, wait time, etc.), but they were ready for us when we arrived and helped process paperwork and information with me so I could tend to my little guy. Once called back (within 10 min of arriving) we were quickly evaluated by a nurse, seen by the doctor and in the x-ray room. The nurse/tech (Joel) was amazing and so caring and kind to my son. He helped make a bad experience less traumatic. In addition, when we learned that his break would require a trip to the ER and potentially surgery, the Dr on staff was thorough with what my next steps would be, she set expectations for what we would experience, had her team call ahead to the ER to let them know we were coming, gave me a document that had all our registration information on it so all I had to do was give it to the ER registration team (avoiding filling out more paperwork) and even gave me a disc of the xrays and showed me the images to make sure I knew what I should be reviewing and talking with the ER/Ortho doctors about when I got there. All in all, my experience (and my son's) was fantastic and we couldn't have asked for a better team to help us in the early stages of our "broken arm adventure". I would not hesitate to take yourself, your child, your friend, etc. to this location if you needed urgent care. read more

Came in right as they opened on a Friday morning. 8:05a as a walk in hoping to beat any rush of people. Immediately was told it would be an hour n half wait. Shocked! There were 2 other people in front of me only. Waited and finally got taken into a room at 945a. Once I entered the room a nurse walked in with a trainee. She looked at my chart, read that I came in thinking I had possible strep throat. She asked "so you got a sore throat?" Wrote down my answer then said "you want a step test?" Didn't ask me about what brought me in or if I had any other symptoms. I already diagnosed myself apparently not being in the medical field or anything. Took my vitals and leaves the room. When the doctor came in to read my results she asked further detail about my symptoms even though she had my test results. She was very knowledge and detail oriented. Just the doctor alone would not be enough to make me come back or ever recommend this location to anyone. Highly disappointed in my visit for healthcare. read more

I had a gut feeling that I had fractured my toe - and though there is really nothing to do about that, I wanted to go get an x-ray to be certain (I'm training for the marathon and didn't want to start running again too soon.) I looked up PIC online, as I had seen it in the neighborhood, and it seemed legit. I checked online before going, and it said there was no wait. When I arrived I filled out some paperwork and was led into the exam room in about 10 minutes. They took my vitals soon there after and led me into the x-ray. X-ray was quick and relatively painless (besides having to move my toe....) and I only had to wait about 10 minutes for the results. Mark, the PA was super nice and answered all of my questions - and told me to come back about two weeks later to take another set of x-rays. When I went back yesterday, the same process happened - and he said I was healing very nicely and I could probably go back to running in about 2 weeks. The best part was that they didn't even charge me for the follow up appointment! Great place and will go back if I have any other immediate needs, though I definitely hope to never have to go back! :) read more

I had the same experience as Olivia below. I found the doctors to be swift and efficient; the front desk confirmed they accepted my insurance and I paid my co-pay at my office visit. However when I checked my bank statement last week I saw an additional payment to Physicians Immediate Care for $177. In my spam I found an email from 'paymentservices' stating verbatim, "THIS IS NOT A BILL. We have submitted your medical claim(s) to your health insurance company. Your insurance provider has determined that you owe the amount below as part of your "patient responsibility." You may have already received an explanation of benefits (EOB) from your insurance company that provided more detail on your total amount due for this visit. We want to let you know that ten (10) days from sending this notification we will be charging the credit or debit card that you provided at your visit. " Since I had never received any notification from my insurance, I logged into my insurance provider portal to discover that in fact NO CLAIM HAD EVER BEEN SUBMITTED TO MY INSURANCE BY PHYSICIANS IMMEDIATE CARE. Awaiting reimbursement now. I can't help but wonder how many people this may have happened to? How many people that perhaps thought their claim had been submitted and rejected, and paid out of pocket due to the incompetency or fraud taking place at Physicians Immediate Care? Either way I won't be returning. read more

Everyone here is so nice and helpful! I did a walk in and was seen in 5 minutes! The facility is very clean, a short walk from the train and they have a snack drawer ;) read more

This is my first experience at an urgent care. Unfortunately, my family was there twice this week. Such a easy and stress free process. Online appointment scheduling was easy and convenient. Even easy to change appointment time. The place is clean. Staff super nice and knowledgeable. They called the prescription into my pharmacy and I had it within 20 minutes of leaving. I highly recommend!!! read more

This review is based upon two very different visits with very similar feelings. Earlier this fall, I stopped in with my three kids for flu shots. We didn't have an appointment, but they said it would be 20 minutes. I was fine with that and began the lengthy paperwork process. That took about 15 minutes for me to do for the four of us. The waiting room had a couple other people, but was not busy. Then nothing happened. The front desk person kept saying it shouldn't be much longer and explained that the couple people that came in after us had pre-booked appointments. The 20 minutes turned into an hour and we were only called back after I went up to the front to cancel our request. As the opportunity to just be done with it all was too appealing, I took it. Another half hour or so and we were done. It took 90 minutes, but we were on our way. Sore arms and a rather poor taste in our mouths should both heal. I figured I would try to make an appointment and perhaps not come in with four people at once the next time. So I did just that today. After suffering through a cough for a week, I decided to get it checked out. Despite the website only listing a fluctuating wait time of 5-13 minutes, I made an appointment. It said to show up early and I did that too. I figured they were setup for success. Paperwork was brief due to the prior visit. And then nothing happened again. Some people that were already in the waiting room when I arrived went back. That was fine. After 15 minutes, I asked how much longer. I was told 10 minutes. I'm embarrassed to say that I sat another 25 minutes before having them cancel my appointment. The icing on the cake for all of this is when I asked for my copay to be refunded, she said it would take 2-3 days. Apparently their accounting department operates in the same sense of urgency as their physicians. They simply don't know how to run an "immediate" care facility. Physician's "Eventual" Care might be a better name. PhEC doesn't have the right ring. Maybe "Uncritical" would yield a more accurate acronym. These urgent care clinics are all over Bucktown and Wicker Park. I'm going to find a new one and encourage you to do the same to save yourself from wasting any time on this one. read more

Thank you to everyone who helped me today. I saw Dr. Strange, after being generally ignored by a doctor I saw at another facility on Thursday. I was in terrible pain for 2 days and after trying to get into my doctors' group with no success and at the last minute, they referred me to PIC. I was able to make an appointment online for 40 minutes later. Everyone was quick and efficient and Dr. Strange listened to my issues, which had been going on for a month and gave me medications and homeopathic suggestions. I'm already feeling better! Also, they took my insurance for a doctor's office visit co-pay, not at the ER or specialty co-pay. I will definitely be back! read more

Everyone was incredibly kind to me and took care of me very quickly during some of the worst, most intense pain I've had in ages, perhaps all my life. They saw that I was suffering, they comforted me appropriately, and they got me in as fast as they could, giving me every medication I needed to take right away so I could get home. I did not have the strength to go to a pharmacy. The woman who greeted me was especially wonderful to me, and I greatly appreciate how she talked with me a bit- it gave me relief, distraction and the sense that she understood I was not exaggerating my pain at all! How lovely of her. The doctor and nurse were comforting, professional, efficient, kind and listened to me. This was a life saver during intense pain, thank you so much! I would recommend that experience to anyone. I also told them please post this review anywhere they'd like. read more

On labor day I found myself writhing in pain on the ground after pushing my nephew on a swing resulted in a serious ankle injury. I waited a day and made an online appointment at this location and found out I could be there within the hour which was amazing. I did not have to wait in a line, was helped immediately and offered a wheelchair. After filling out my paperwork I waited maybe 5 minutes before being taken to my room by my AMAZING nurse and x-ray tech Joel. He was very understanding and easy to talk to, kept me calm and even cracked a few good jokes. Once we were in the x-ray room he was very gentle and took his time instructing me on how to move my bruised, broken, and probably kinda smelly foot. Next Doctor Tantuwaya came in and broke the news to me that my fibula was indeed broken and that she would need to splint my leg until I could get to a specialist. She took her time and was very aware of my pain while splinting me. Her bedside demeanor was very kind, calm and nurturing which was exactly what I needed. After my appointment I was contacted very quickly by someone there who helped me book my appointment the next day with a provider in my network. Even though something pretty terrible brought me here I can honestly say I would recommend Physicians Immediate Care Bucktown to anyone. read more

I really like the medical staff there. However their billing department is awful, And that's what I'm basing my review on. I went here for a work injury in 2019 and they incorrectly said it wasn't paid and shown up on my credit report. I've been here for personal visits that have all been paid for with my insurance. They denied me treatment this week while I had strep and an ear infection until I gave them a credit card to pay for the balance that has been paid since 2019. I was not allowed to even speak to the billing department. I was waiting in the parking lot in extreme pain and had really no other option but to give them my card so I could be seen. I had to call my lawyer to get them involved and send proof of payment that Physician's Immediate Care sent my lawyer. It was truly an awful experience. Do not come here for work injuries!! No apology for treatment. It's a shame because I love this place and it is convenient for me but after this experience I doubt I will come here again. The payment is still pending on my card. read more

The last two times we've come here (my son gets ear infections) we've waited more than 30 minutes and we had appointments. This used to be quicker and easier than his pediatrician. No longer the case. read more

I came in because I could not stop vomiting. I had terrible stomach pain that made me double over. I walked in and found that I brought my dental PPO insurance card but not my medical insurance card. I was told they do not have the capability to look up if you are covered. I had to call BCBS while in pain only to find that they wanted me to download an app to prove I was covered. The front desk staff couldn't care if you are about to die on the floor in front of them, only if you have insurance. Only then will the let you see a provider. I walked out and continued to vomit at home. Thanks for your help, that's called sarcasm. read more

BILLING ISSUES - BEWARE!! I went in with an upper respiratory infection after reviewing the pricing and making an online reservation. Their "self-pay" price listed upper respiratory infection as a Care Level 1 visit, with a self-pay price of $150. I have health insurance so I figured that they bill insurance companies the same way they bill individuals, and that my share of the bill would be no more than the "self-pay' price. Completely WRONG! I received my bill in the mail and they charged me $267 for the office visit + an additional $136 for a cortisone shot. Since I had not met my deductible yet - that is the amount they expected me to pay for something that they advertise as $150 for someone with no insurance. I'm fortunate enough that I am familiar with procedure codes and understand that what they were doing is called "upcoding" and charging for a higher level of service than was provided. (CPT coding for an office visit ranges from 99201 (level 1) to 99205 (level 5). They billed for a 99204 (level 4) which involves moderately complex decision making - usually involving having to consult another medical facility or professional and 45 minutes of face-to-face time with the patient. Again, I went in with a very simple sinus infection that took the doctor all of 5 minutes to diagnose! What's really unfortunate is that they do this to innocent people trying to get help who have NO IDEA what their bill means. It's dishonest and it's taking advantage of people. It took several weeks and escalating the issue all the way to compliance after my initial request for the proper level of service to be billed was denied, but eventually they did re-submit it to my insurance with the correct code and it saved me nearly $100. Aside from the billing issue, the doctor was very nice, however, she told me that I needed to wait in the room after receiving my cortisone shot to make sure that I did not have an allergic or adverse reaction. After sitting there for over 30 minutes I went out to the nurse desk and asked if it was okay for me to go... They said they forgot I was still there. Thank God I wasn't having a reaction!! Overall, shady billing practices + forgetting patients = bad business! read more

I cannot praise enough the staff I dealt with at the Bucktown facility (specifically: Laura and Silvia). Their expertise was invaluable, of course, but it was the wonderful comforting manner that they had which made what turned into quite the crisis seem manageable for me and my partner. Professional all the way, Laura and Silvia ensured we had the information we needed to make the decisions we needed to make; they took professionalism an extra step forward by helping us with the small things. We felt thankful and lucky to have had them care for me during my visit to Immediate Care. read more

GREAT service by skilled and caring providers in an inviting facility. Short wait time to see a physician. Checked in by friendly and courteous staffers. Free parking, too! Appreciate the post-visit contact and encouragement to contact if any further issues following initial visit. Highly recommend. read more

Update time: Waited 3 business days before billing got in contact. Turns out that on top of the other failures, they did not properly enter my billing address and failed to send any bills to the correct address. I received the scanned documents I filled out when I visited and confirmed that I did, in fact, give them the correct address. Billing sent an email containing the requested billing information, but failed to properly attach the file, leaving the .pdf extension off. read more

I am really glad I found this place. A clinic like this really is great when you have a minor illness or injury don't want to wait go to your primary care! In my case I had a cold and kept coughing at night and just needed to see a doctor fast so I could get medication. It was very quick and convenient . The place was very welcoming and staff were very friendly and professional. The doctor was knowledgeable and caring. You can reserve a spot online the say if so you don't even have to wait for too long when you get there. I would recommend going to this place. read more

Went first thing this morning for my 1 year old son, who has been sick with a cold. We were seen in about 20 minutes. The receptionist and the nurse Andrew were both great. We saw Mark the PA, who was wonderful and interactive with my son. Overall experience from start to finish was exceptional. Thanks for taking good care of us! read more

After reading several five star reviews in order to select going to PIC - Wicker Park, I was beyond disappointed at the service I received. So much so, this is the first negative yelp review I have written. Namely, the clinic was extremely inefficient. After signing in I was told it would be a 25-35 minute wait. After waiting 45 minutes in the lobby I was brought back to a patient room, where I was told I would need to wait an additional 20 minutes to see the physician on call. When the physician came in, he was with me for no longer than 5 minutes. He then wrote a doctor's note that included 'rest' and 'drink tea'. Not very helpful at all. When walking out, the receptionist told me my co-pay had been voided and I would be reimbursed for my visit. I inquired just to be told that it would be reimbursed. I thought maybe because of the wait time? Then, driving home I receiving a phone call saying the receptionist misunderstood a request, accidentally voided my co-pay and I would be receiving an additional bill in the mail. While everyone I came in contact with was nice, after over an hour of waiting, I left without any additional informational about my health and a headache over billing. I will not be returning to Physicians Immediate Care and would not recommend it to others. read more

This place is terrible. I will never go here again and would encourage anyone else to stay away. Charged for a diagnosis rather than a service, (300 for a broken finger that didn't require being reset, and they later told me was not broken after all, the doctor barely looked at it and then misread the X-ray), then they charged 165 for a flu test and prescription for antibiotics. Like other reviews have mentioned, they don't send bills and then claim you are 90 days overdue (except for the notice from the insurance company (not them) that explicitly says this is not a bill). Seeing a real doctor with some level of competence and an organized billing service would probably be cheaper. read more

I took my baby on Sunday morning and waited 2 minutes to get in the patient room. She had fever for a couple of days and the doctor thought it was just virus after checking her ears throat and listening to her lungs. Her fever went away in 2 days. They followed up a call to check how she is doing and to make sure she is well hydrated, which is a nic touch. read more

Please be warned about their billing practices! Even with good insurance (BCBS PPO), this company wil charge whatever card they have on file for you (credit/debit) without your knowledge or consent for the entire amount not covered by your insurance company. I was unknowingly charged almost $500 from my debit card account for a balance that my insurance company did not cover. Instead of sending a bill or providing payment options to patients, you are on the hook for all of the money at their discretion and without knowledge/consent. I will never be back to this organization... and will use other urgent care centers with ethical billing practices for any needs I may have in the future. read more

Finally gave in after feeling ill for the fourth day. I knew something wasn't quite right so I did a quick search for an urgent care location. This came up at the top of the list you location and had positive reviews. Jumped in the car and hoped to not have to wait long. Luckily when I arrived I was second in line. I waited at most 10 minutes. The facility was brand new and very clean. The entire staff was incredibly friendly. The PA came in and asked a lot of questions to make sure he had an accurate picture of what was going on. I Received a quick diagnosis and was prescribed medication which I was able to purchase here as well. They were totally legit. Got me in and out in under 25 minutes. I totally would recommend coming here. read more

I am new to Chicago and when I was sick, I didn't know where to go so I googled and founs this location. I was able to make an appointment online for the same day. I was seen quickly, everyone was very friendly, and the whole visit took about 30 minutes. I even got a follow up call to see how I was doing the next day. This was a great urgent care site and I highly recommend to others. read more

The Doctors and staff here are actually awesome. They even called to check in on me at home when I was really sick. I also like they they have a drug store in the office so you can leave with your prescription. Prices are decent. read more

Fast, clean, friendly and thorough. My boyfriend went in for strep followed by me 2 days later. I appreciate the follow up phone call too.

A convenient and very clean facility, coupled with a helpful, friendly, and courteous staff. My experience was excellent. I was able to walk in, be seen, and leave within the hour. read more

Everyone was extremely friendly and the office wasn't packed on the weekend. In fact, I was the only person there. I was seen in a timely manner and definitely will return if needed! read more