My Kaiser doctor wanted me to come in for a retina scan and a BP check. I had my choice of any…read moreKaiser Medical Center, so I picked Kaiser @ San Leandro. I reported to the 3rd floor Adult Medicine, and they had me wait. When they wanted to speak to me, they came out and spoke to me directly. My retina scan was non-invasive. It took about 20-30 secs per eye. Absolutely amazing! No more dilation drops, and wearing crazy sunglasses. The blood pressure check was easy. You get three attempts to pass. Tip: Don't look at the meter screen. Kaiser@ San Leandro has free parking. It's located at 2500 Merced. Near I-880 x Marina Blvd.

Today she has been a good day. She's feeling so much better. She's ready to leave and prepare for…read moreher new job. It's gonna be a fantastic day!

Armando Cervantes is such a terrible doctor. Didn't care at all about what was going on just…read morebecause I am overweight. I have conditions that make it hard to lose weight and I have a referral that is 5 months out. But im made to feel like crap because someone doesn't want to do their job and just blame things on the weight, that shouldn't make you any less valued as a patient or a person. This phone appointment made me instantly depressed this tactic needs to change.

EXCELLENT CARE. Engaging with the healthcare system can be scary, and I found the staff here to be…read moreas soothing, reassuring, and kind as they were professional and capable. Dr. Bhamra has been overseeing my wound care, and has saw to my care with a confidence-inspiring sense of expertise, as well as the eye of an artist. It's been literally. Years. Since I've left a review for anything, but I have, in the last few ongoing visits been VERY impressed with the level of care I'm getting here.

When I had health care there- my doctor told me I was anemic- he did not prescribe any iron for me…read more He told me if I got worse I would have to get a blood transfusion. How am I to know how many milligrams to take? How many days was I supposed to be taking the medication. I went to a health store and purchased some iron. I guessed it worked because he never mentioned it again.

There's room for improvement with the staff. Treat every patient as if they were your family…read moremember. I heard a lot of well that's not my patient. They are your patient. You're just assigned to different areas. I had read their book they have in the lobby and it was frightening. Nobody seemed to be coming out alive. I was determined that my mother was going to walk out alive and she did. Family members need to do their part to. Don't leave a loved one in there and not go to see how they're doing n living. People reside here, it's their home, Health care workers it's your job to care for the wellbeing of these patients. If it's just a paycheck you should find another job.

I had an amazing experience with Stephanie! :) She was very resourceful and attentive to all of my…read moreneeds. She transferred me to the front desk and the ladies were equally helpful and directed me to the proper resources I needed. Thank you to Ladies at Davis St.

"NEVER" answer phone calls and no one relates messages at a timely manner. If you need to…read morereschedule or notify the office about anything you will NOT get any help at all. This is VERY debilitating and upsetting. This is not functional. You can't even leave a message because it only rings and rings and rings and then hangs up on you.. and when the office is closed and you get a advice, nurse they do not relate the message to your doctor.

5 stars for the staff that worked 4/24....great service from the time I walked and during the whole…read moreprocess....extra shout out to the Front Desk, MA's and the Dr had a great bedside manner!!!

I came in yesterday for a physical and drug test and was told the wait would be about 2.5 hours,…read morewhile the physical itself would only take about 1 hour. Because of that, I scheduled an appointment for today. Even with an appointment, I still waited 45 minutes before being seen, then another 35 minutes just for vitals and the urine test. I was unable to complete the physical because the wait was still too long, and I had to leave to pick up my child from school.

Troy Koenig who calls himself a manager, is the worst when it comes to customer service. His follow…read moreup is horrible. He doesn't seem to be able to multi task....and then has the nerve to call me irate. This appears to be the mindset of most that work there.

Avoid this place and all us healthworks if you can! I got hurt at work and had to be seen here. It…read moreis a JOKE! You wait almost two hours in the waiting room just to be called back and another hour in the room waiting for the doctor. The doctor who spends five minutes with you and says you're done. The doctors don't listen to a thing you say...EVER! After multiple visits and no progress I had to get my insurance company to get a field worker to my appointments and then finally the doctor started doing his job. Its ridiculous! Plus their "physical therapy" its also a joke. They over stack appointments so you and four other people are there at the same time and no one gets any good care. The us healthworks in Oakland is the same, they all are. Don't go here if there is another option. You could walk in with a bleeding lump on your head the size of a grapefruit and the doctor would say, "oh it doesn't look too bad, try two weeks of physical therapy, some motrin and light activity at work and see me again next week." Complete. Waste. Of. Time.

Villa Fairmont Mental Health Facility is a house of horrors. I've been here for months and it's…read morelong enough to tell you that you do not want to come here unless you are desperate and have nowhere else to go. The doctors are phantoms. You never see them. The place is run by entitled nurses who have a lot more attitude than compassion or empathy. The best thing about this place has been mental health worker Peaches. This place needs to build her a statue. She really cares and she brightens up my day. There are a couple other workers but I'll leave them anonymous. Some people who work here really do care. Some staff are just here to sleep. Treat you like your less than a dog. It's been absolutely horrible being here during the COVID-19 outbreak. Where normally I would get passes I've been on lockdown for over four months. That's enough to drive anybody pissed. All I've been looking for these people to do is to help me find a place to live and they can't even do that. Plus when you get here they don't tell you they're charging you $1,000 on top of whatever they're getting from your insurance. It's one big scam. Please do your best to bond with your family and don't come to Villa Fairmont.

On top of not feeding me enough, losing one of my bags and having a lying Doctor, one of the…read moreemployees harassed and then even assaulted me giving me a black eye. They even gave me a shot for defending myself and kept him around. Anyone should avoid this place.

My mom has been attending this clinic and she says they're wonderful! Great patient care!read more

I find myself writing this review simply because of the one and only one review that Ashland free…read moremedical clinic has received, i was so shocked to see "Horrible Experience's"as the first thing that popped up from my google search. being that i have used this clinic as a" lifesaver" my children. I recently had a nee baby and when i took him to kaiser for his immunization shots at 2mo. I was told he could not be seen because he had on coverage at the time,i did not know that he was only covered Thur my insurance 4 the 1st mo. So lucky seem to find me because one of the Doctors who started the clinic also worked at kaiser told me until i worked things out w my insurance to go there, and i can say there was a little bit of a wait but nothing close to what i read from the 1st review. Maybe the fact that she had been in the medical field for 23years gave her a chip on her shoulder when she found herself in a free medical clinic. Everyone that i have been seen by were very kind & patient and a pleasure to be around. I since have sent few of family & friends to Ashland medical clinic and they were all successfully seen and treated with no complaints .So please don't be discouraged these Dr's are good at what they do and saints for taking the time to help.

i've always had kaiser but switched to anthem and this was my first time at a non-kaiser hospital…read morein the bay. iwas seen today by the ER for anaphylaxis. they saw me, admitted me, and treated me SO QUICKLY. i was checked in on multiple times by doctors and nurses and everyone was kind, knowledgeable, and attentive. they provided thorough explanations and set clear expectations. being in the ER is never a great time but experience was a pleasant surprise.

How this place got so many low ratings? I've never been out to this facility, but i was pleasantly…read moresurprised at how gorgeous this facility was. The security guard greeted me with such friendly energy. The person who checked me in was also just beyond bubbly. I couldn't have been more pleased with how clean this hospital was. It was a lovely place to meet my newest great niece. And the staff in the Birth Center were amazing. They were responsive, informative, and you could tell they genuinely loved their job. This is the energy new moms (and dads) need when baby arrives. What a lovely experience overall!

i've been coming to this office for years now and I'm a regular, so I feel like I can honestly…read morespeak on my experience. I truly love this place They take their time with you, actually listen, and make sure you feel comfortable and understood. I've never felt rushed or like just another patient they really make me feel like I'm their only patient every time. I also really appreciate how they're direct but still caring. They're honest with you, but in a way that shows they truly care about your well-being and want what's best for you. I've seen some of the 1-star reviews, and honestly I'd say give this place another chance. As someone who's been coming here regularly for years, my experience has been consistently positive. Sometimes one visit doesn't reflect how they really are. Overall, I'm really grateful to be a patient here and I'd recommend them to anyone

The most incompetent billing staff on the planet work here with almost unbelievable…read morepatient-collections conduct and policies! Stanford Medical Partners will misbill your insurance and at the same time have a hair-trigger to send you to debt collections when insurance clawsback for *their* mistake. Adding insult to injury, it becomes "no longer in their hands" when they send your misbilled balance to collections too! You are then forced you to deal with their criminal-esque hardened and snarky collections agents themselves! ABSOLUTELY NO ACCOUNTABILITY FOR THEIR MISTAKES! If I have to share something good here, their office facilities are always clean and well-kept. Security is always courteous and present to keep you safe. However, the parking lot is terribly small especially if you have anything larger than a compact SUV like a CRV/Rav4/Rogue. Expect door-dings.