I called 3 whole house water companies, and Diamond Pure was very responsive. Oscar gave me quotes…read morevia text within minutes of our verbal call. He came out to our home to determine if the house had separate lines for the house and the yard, (in which case it does). He also determined the house used to have a system and told me it would be a reletvely easy install as the regeneration waste drain was right on the other side of the wall of the garage where the soft water and chlorine filter tanks will sit. I also got a Reverse Osmosis system under the kitchen sink. A tech came out to install that. That took 30 minutes. Another tech was scheduled to install the garage tanks, but could not make it. Oscar kept the schedule promise and came out himself for the scheduled time and happily installed the system. What a fantastic team to keep the scheduled install and have the Sales Person, Oscar, come out to do the install, even though he has "retired" from installs and moved into sales. Everything was installed with professionalism and cleanly done. I had a lot of question for Oscar during the install, and he took the time to answer them.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

I've been getting water delivered from this company weekly for 10 years - back when it was Alka…read moreLogic on Lincoln Ave. I was one of their first water delivery customers. While the first couple of years had its delivery bumps as they were getting their delivery system figured out, it was never anything to make me reconsider their services. Why? Because I was able to order their premium purified RO water vs. only having the option to order alkaline water. And let me tell you, I LOVE the taste of their premium purified water. Love, love, love!!! Recently I had considered switching to a local water company simply because they were a couple of dollars cheaper. I tried their RO purified water, thinking it would be the same and the switch would be easy. Boy, was I wrong! It tasted like basic spring water vs. the pleasant crystal clear flavor of TBWCo's premium purified. No joke, the flavor of their water is why I stay. It's simply the best tasting purified water I've found - it's a pleasure to drink!!! Especially considering I drink it all day every day. Since the initial wave of delivery issues some 10 years ago, I have never had issues since. I've moved multiple times. They're in my phone, we text weekly to confirm delivery. When I move the deliveries continue without a hitch to my new address. Putting a hold on deliveries is super easy when we're traveling. And the best part is, even though we've both moved locations and they've rebranded and expanded, it's still the same great tasting water as it was 10 years ago. I cannot recommend this company enough!

This company customer service and professionalism sucks. I paid for a whole house system with R/O…read moresystem to be installed in my in laws brand new house. I wasn't aware the company doesn't exist in Arizona. They subcontract their work to any third party that might have plumbing experience. My in laws were in the house 5 days. When the installer came to install the system. He was 3 hours late. That should have been a red flag! He wasn't a licensed plumber. He was just hired a week before. His experience, he was a cabinet installer. He caused a leak that damaged the wall in the garage causing water damage needing Sheetrock repair and paint. To date, they have not sent anyone to execute this repair. The installer did not have all the necessary parts to install and had to run to Home Depot several times for plumbing parts. The owner/salesman Frank is less than honest. Doesn't keep his word and doesn't follow through. In essence, a liar. They push a lifetime warranty and 90 day money back guarantee. You will need it. In my opinion, I would not use or recommend this company. I will be calling Better business and states attorney general to log formal complaints if 100% refund is not provided within 24 hours of this post. I will also dispute with my credit card company.

Tony was excellent and performed 5 year service maintenance to fully satisfaction. I would highly…read morerecommend Crystal Water to others.

I can see why they have so many 5 stars. Got to give credit where credit is due, CCW was amazing…read more Quick to quote, quick to answer and easy to schedule. They arrived right on the dot and got my water softener system running fast. The guys who came were all honest, professional and friendly. Set up my unit outside and it looked super clean. I shopped around and their pricing was by far the best for the best system (Clack). I already recommended them to my family and now my sister is looking to get a system done by them too. Loving my soft water so far, thanks Tony and team!

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

Great water but near impossible to get your machine serviced at the prospective time of year.read more

Incompetent people work there. They took a month to clean my machine. Another store did it in 4…read moredays. I call asking for account information, and they dont understand what I mean. The rep says-do you want your machine cleaned? I waited 30 minutes just for that, then they hang up on me.

Thank you Steven for the great friendly service and knowledgeable! He arrived quickly and…read moreaccommodating our time.

I've had this system for three years normally it would cost $250-$275 for filters with the carbon…read moresand this time they wanted to charge me $500 and I'm in shock no way it has gone up that much and on top of that the tank under the sink for the alkaline drinking water went out I thought they had a lifetime warranty and they wanted to charge me $100 on top and the top faucet keeps coming loose and falling so yeah I live the system but it has become more troublesome than anything ima just change it myself different brand tank cause if I need to change every two three years nah and the filters I've seen them online for under $140 the key to take out the filters is there grab a bucket and there you go

My mom swears by all things natural, organic, and expensive. As fate would have it, she gravitated…read moretowards Kangen water. 3 years ago, when she bought the blue bottles it was $15 dollars and my parents have been drinking alkaline water since. However when I asked her to list the health benefits of this water she didn't have an answer. (My dad swears it will help you go to Heaven, and by that I am assuming it doesn't serve much health purpose.) I personally don't feel like I am any healthier either. The theory makes sense, but I am assuming the placebo effect plays a big part in the health benefits.

Unbelievable i drove all the way.to buy filters and this compny is not able yon update there hours…read more I got there at 7.05.pm Google maps and yelp both show that they are open till 8pm. And the dude inside didn't even want to come.tomthe door and talk to.me very rude no customer service. No more kangen water for me. I will sell.the maschine thats it.