If you have a crisis with your glasses frames breaking, even if you have been a customer before,…read moredon't go to Eye, P.A. If you did't buy the frames from them. They will not help you, they just do not care. They could offer to see if the lenses can fit in new frames, or some other stop gap help, but they made it blinding clear to me they simply are not interested in helping. They do offer the wretched sop of saying they are sorry. Quite meaningless.

My son bent his glasses while we were on vacation in Acadia. Eyes was able to adjust them quickly…read moreeven though we didn't have an appointment and they were really nice!

Dr Blom was very thorough and explained everything, was kind and friendly. She made sure my elderly…read moremom understood everything. I feel she is in good care with Dr Blom. The office was difficult to find, and they still have an old sign up on Route 3 so we initially went to the wrong location. But, now we know.

Absolutely great folks at Dr. Albert's office. My wife and I are visiting family in Maine and we…read moredecided to take a brief side trip to Acadia NP. Apparently one of the screws holding my lenses in their frame decided to take a permanent side trip and this morning one lense popped out. I could find no relief in Bar Harbor and called Dr. Albert's office. They said come by and they would see what they could do. Although they appeared to be busy when I showed up they immediately knew who I was and said "Sit down and relax and we will take a look". I had only a few minutes to "relax" before they fixed my glasses but during that time I looked around. My impression was that this office was very well organised/run and the ladies that helped me were courteous and obviously competent. Also, there was a large display area for frames, etc. so that patients would have a big selection to choose from. To top if off they would not accept any payment. All of this tells me that this is five star Optometry practice. Glenn Ring League City, Texas

Great doctor and great staff. NO complaints. Always helpful and willing to answer any questions I…read morehave. Very knowledgeable.

I've had eye exams and new prescriptions from 4 different eye doctors and an ophthalmologist in Old…read moreTown, Bangor and Brewer in the last 7 years and Penobscot Eye Care is the best - by far. It had the only eye doctor that did not give me a disrespectful hard time about refusing eye dilation. Dr. Vachon's exam and diagnosis, even with my cataract, was spot-on and I can now see things I've not seen in years. Eye dilations are for medical diagnosis only and not needed just to get an updated vision prescription. In fact, the only poor eye exam prescription outcomes I've had in my entire life - 4 of them in 2 states - were the result of eye dilations and the exams had to be redone every time, even when an ophthalmologist did them - at an average additional cost of $60! Penobscot's optician, Rebecca, also did an excellent job with their selection of frames and with fitting and finish work and my new glasses were ready in half the estimated time. I would highly recommend Penobscot Eye Care to anyone.

Exceptional medical practice, very prompt appointment times, Extremely friendly & helpful staff…read more They have treated my wife & I with the best quality eye care money can buy for many years now. We will always be patients @ this practice. I highly recommend these folks to anyone in the greater Penobscot County. Believe me when I say, ( they are worth the trip ! ) I have never left this facility without a complete understanding of my overall eye health ! Rick Souther, Corinth,me.

I was referred to Dr. Piazza by my regular optometrist & also by a friend. I found his office…read moreoperation very efficient & professional. Staff was pleasant & seemed very competent. Improvement to my vision exceeded my expectations The cataract surgery I needed was performed with minimal anesthesia, even so I had no pain during the surgery. There was an hour or two period of some discomfort for a couple hours after the surgery, but not severe, or unexpected after having my eye operated on. Nothing a couple Advil wouldn't help with, and all fine by 8 hours after the surgery.

They did cataract surgery for my mom. There were several problems…read more 1. Bad anesthesia. For the first eye, they sedated her, but she woke up during surgery. Second time, they did not sedate her, and she felt pain during the surgery. They made the anesthetic drops in the eye more the half of hour before surgery. 2. They damaged her vein with IV. 3. The nurses are rude. Every nurse is trained to answer only few questions. If you ask wrong nurse a wrong question, she will get mad at you. The patients are treated as details on a conveyor line.

Very disappointed with Advanced Clinical Eyecare of Maine. I have been a long time consumer of…read moretheir services and have always enjoyed going to my appointments there. Now in my time of need I'm given the company line. With everything currently happening pandemic-wise, I feel it is unsafe and irresponsible of me to go in for an eye appointment just to get an updated contact prescription. When asked if there were any resources or help during this time, I was once again reminded of the "company line". There's many businesses that are meeting their clients needs during this unprecedented time and it's beautiful. Unfortunately, this isn't one of those businesses.

The staff was very polite and professional. I didn't think that my insurance would cover my eye…read moreexam, but the receptionists at the front desk offered to check it anyway, and ended up saving me some money. I did not wait long to be seen, and both the tech and Dr. Varnum were very friendly and experienced. The clinic has very modern technology, and everyone was happy to answer my questions. Thank you!

Needed new nose tabs for glasses. Very courteous staff replaced same AT NO CHARGE! They will…read moredefinitely get my business at the next opportunity.

Nope. Staff is incapable of correctly dealing with insurance. Doctors change regularly. They never,…read moreever managed to notify us when our order were in; we always had to call and inquire. We have moved on.