I requested an oil change and tire rotation as it had been 5,000 miles since the last time I had…read morethose services performed. Automan/Autoplaza called AFTER they had performed the tire rotation and questioned my logic in performing this service multiple times. Then, he said that the tires were worn out and he just couldn't figure out why, but maybe it was out of alignment. The tires had 42,100 miles on them, and they are rated at 45,000 miles - original equipment on the 2016 vehicle. Rotation at 5,000 miles is standard and recommended by Nissan. So, a repair shop worthy of my continued business would have stopped the rotation when taking the first tire off the car, prepared a quick quote of 2-3 tire options and called me to say that they thought it needed tires and perhaps I would consider that rather than the rotation. Not this guy. Charged $45 for a tire rotation he couldn't rationalize. Was bewildered how my tires may be worn out. Suggested there was something wrong with the car, but offered no evidence to that end. Didn't bother to spec out replacement tires for me (even after I asked him to do so and gave 45 minutes before I came to pick up the car.) Services were pricey - my car takes synthetic oil, but they charged over $27 more for this service than my previous mechanic. The dealer where my wife gets her car serviced does a synthetic change including tire rotation, multipoint inspection, and fluid top-off for about the same price I was charged just for the LOF at Automan/Autoplaza. The scratches on my door will buff out, I'm pretty sure. And, I did contact through the "contact us" option on their website and have received no response.

I used them for an insurance claim. They painted my car a different shade of white and didn't match…read morethe rest of my car. After taking my car to a different shop this time, I realized they didn't do things that were supposed to be done when replacing an ignition. I don't think they set me up for success when I used this shop. I know someone else who has also used them multiple times for motor issues and continue to have problems after investing a lot off money into this shop. The people are friendly but seems like they aren't precise in the work they do, especially when this work is a lot of money out of pocket.

i took it in too electrical system checked out bad altenater then they found a bad brake line so i…read morehad them fix that then all of a sudden i had abad gas line they wanted too fix it for 2000.00 i said no to that now something i had never noticed before i put $10.00 dollars in drove about a mile and was allready out of gas ismell gas all the time ihave owned the vehicle over ten years total charge for there service would have cost me around $4000.00 dollars iwill never go back there again

My first time.using this business. They got me in promptly for my appt. very courteous and…read moreknowledgeable. Turned out to be a simple headlight problem, was in and out in 10 min. And no charge They also offered me a ride but I didn't need it.

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.

We had a very nice experience at Roberts Chevrolet. We saw a truck online that we wanted to look at…read moreso my husband called to verify that it was available. Jacob Moore took the call and was very helpful with our inquiry. We had an hour drive ahead of us and it was really cold outside, so Jacob had the truck pulled inside the service bay so that we could check it out without freezing outside. Jacob was very patient with us, didn't pressure us into anything and made sure that we were happy with our purchase. If you are looking for a vehicle, give Jacob Moore at Roberts Chevrolet a call.

Shopped all over KC area and delt with some shady salesmen. Saw what I was looking for at Roberts…read more Made online inquiry and heard back immediately from Jacob Moore. They were selling unit for what it was advertised for. No bait and switch! Great folks to do business with . Great truck! Great experience overall. See Jacob for your next purchase.

Go in with purpose to finding the product to help remove extensive brake dust on my rims which I…read morecould never really clean off and tar underneath my car ... both Jeriel and Andrew F helped me find the best product that produced excellent results. Both Meguiar's Ultimate All Wheel Cleaner and TurtleWax Bug & Tar Remover served the purpose! Both worked with ease and I'll definitely keep using them

Excellent people / service / store ... highly recommend. Visited store in need of having my…read morealternator checked. Test revealed I needed a new one. Excellent service ... above and beyond. Thank you Andrew and ALL! Best Regards, Margaret

My wife took her 2022 VW Tiguan in because of an oil light came on. They determined that it was…read morethe oil level sensor that needed to be replaced. She went ahead and had them do it before checking with me. They charged her $657 for a job that takes less than an hour for them to do. I emailed them to see if they had more of a breakdown of the reason for charging so much, but I have never heard anything back from them. Way too expensive!

HIGHLY recommend Peerless Automotive!! I am new to the area…read moreand was looking for an honest local auto shop. Peerless truly exceeded my expectations. They were professional, efficient, clearly and reasonably priced, and genuinely kind. No pressure, no unnecessary recommendations - just honest work. They even helped me swap out my car remote batteries without hesitation. It's rare to find a shop you immediately trust, but this is one of them. I made conversation with a local that's been going to them for years and they confirmed - it's a great shop with good genuine people. I'll be a long-term customer and will be recommending them to everyone!

2nd Purchase in 5 years! Sure it is fun to shop for a car…read moreonline, but do you really want to buy it out of a vending machine or off the back of a delivery truck? Take the time to visit Luxury & Imports. Celso Rivas was like a counselor showing me the pros and cons of the different models I was test driving. Once again found the perfect used vehicle for me at a reasonable price!

OUTSTANDING DEALERSHIP. My hat is off to the great team at…read moreLuxury and Imports. Special recognition to AJ Romero in sales! AJ was new and few years back when I bought a 2015 Ram 1500 pickup from him. Back then, I found him to be honest, trustworthy, credible, personable and professional. I don't negotiate on car buying. I want a win-win sale. Not out to screw the dealership. And I don't want to be screwed. No haggle sales. I got that a few years ago from Luxury and Imports. And once again, I received that yesterday on my trade and purchase of a 2025 Hyundai Palisade Calligraphy SUV with 11 miles. 1st new car ever for us. Thank you AJ. And the front office team. You treat us as family. Not just customers! I highly recommend this dealership for your car or truck needs. They don't sell lemons. Quality stock.

Me and my wife stopped By @ jay wolfe Toyota around the end of May browsed around and took home a…read more26 Trd off road Tacoma Thanks to Jordan our sales guy he helped us get to the right numbers and got to what we agreed on also Tina in finance was awesome ! Service department was great they took care of us very friendly and this has been the Best car buying experience for us thanks toyota !

New Vehicle Purchase I went to look at 2026 Tundra Limited…read more4X4 from Jay Wolfe. Best they could do was $6K off, then I went to Adams Toyota in Lee Summit, they took $12.5K off MSRP for exact same truck with same options. I would not recommend Jay Wolfe to even consider for a new vehicle purchase, they are a small dealer and can't compete with local dealers. Service If you schedule few weeks in advance then it's not too bad, however I did have bad experience with them. I was first 5 cars in line at 8AM on Saturday, but due to utter disorganization from the check in staff, I was the last one to get picked since they changed their approach on how they would take customers. I believe people who had not scheduled their appointment jumped in front of me. Their labor rates are same as other dealers, so cost won't be different. I only had oil changes with them, so I am not sure how they will work on warranty items. Overall, this dealership needs to catch up. I met few employees that didn't speak great about this dealership and the management. That is never a good sign.