The service was nice. People were pretty friendly that worked there. I've read on some of the post that people had negative experiences, but it was very positive for me. read more

Junkyard filled with junk cars (sometimes gems) and operated by a few junk people using junk processes. We came here primarily through the Bureau of Automotive Repair (BAR) program to retire our vehicle and for the east bay, this was the closest site contracted by the state to handle these requests. No appointment is needed as they service walk ins all day (check their time of operation ahead of your visit to confirm they're open but they're typically open from 8:30 to 4 pm Monday to Saturday). Before you head out, if you plan to sell your car, make sure you have all the required documentation. Be sure to bring your vehicle title, drivers license, and letter of approval (for the BAR program, you need to first apply online first and receive a physical letter to confirm your application). If your title has an "and" on it (joint ownership), all parties must be present with their valid drivers license. If not, they'll turn you away and you'll have to come back another time. Also, plan to have the process take about two hours. If you're simply coming for digging for scraps and parts, bring forms of payment (cash, credit), tools (depending on what you're looking for, a wagon might be worthwhile to include at your disposal), and protective gear. There's an entrance fee of $4 and any parts you're looking to purchase will be processed separately. Located in the outskirts of Newark, it'll seem like you're heading to nowhere once you pass the railroad tracks. Keep going and be prepared to turn into the large parking lot. Park your car at any of the spots. After you've arrived, head on up to the shop. For those going to the scrapyard, hang a left and head to the kiosk to sign your waiver and pay the entry fee. For those looking to sell their car, head towards to the office building to the right where they typically would have a simple clipboard and sign in sheet right outside the door. Put your name and phone number down and someone will eventually come out and read out the name to service you. I say "eventually" because there's one person handling these from my experience and if they're preoccupied with another sale, you're left to wait without much of a direction or guidance until they get to you. "Just stick around" is the response we have gotten before we were serviced, after we were serviced and waiting for them to evaluate the car, and after everything was processed and we were waiting for the check. To add to the excruciating wait, the staff member assigned to this operation is the most obnoxiously slow and curt worker I have ever witnessed. Fortunately, they were knowledgeable and I'm just glad the government program has all the prices set to simplify the fund exchange. Overall, Pick-n-Pull certainly has a reputation as a place to be able to source parts from junk cars for car enthusiasts, collectors, and mechanics but they also operate on behalf of the state for retiring vehicles. Like it or not, you may end up spending more time here than expected but at the end of the day, you knew what you were getting into. Personally, there'd be little reason for me to venture out here but they served their purpose, albeit with a few unnecessary hurdles. read more

The worst experience you can have at an auto wrecking yard. Every visit starts out normally, but as soon as I get to the cashier to pay for the part I pulled for my car, I end up dealing with Erika -- one of the rudest women I've ever met. She clearly doesn't understand what customer service is and behaves as if she's above the customers. It's always a terrible experience. read more

Not sure how miserable these workers are here but they hate life. All of them are angry, they cant even read the names of waivers. It took me 10 minutes to enter with no one in line. Checking out was even worse process read more

Scared of the reviews but we met Eric and he made our experience great and pleasant! Will come again as he was awesome! Made our experience a 10/10. read more

I pray for the people that work here. Poor attitude, don't pick up the phone, rude when asking questions. There is a Mexican girl with glasses who always has an attitude. But I guess I would too if my life resembled that too. read more

Admission price went up but other than that it's still a great junkyard but some of the prices be very outrageous read more

Pick-n-Pull - Newark - Auto Parts & Supplies Near Me - Newark, California

Went in for a car hoping it was still there which is a plus that their inventory is pretty accurate. Unlike other location can't update inventory for shit. read more

It's nice picking and pulling OEM parts for your vehicle instead of paying full price at the dealer or auto parts store. You can return purchased parts if anything is wrong with them. read more

Price of admission: $2 if you are a member (I believe membership is free) and $3 for non members. On the receipt my boyfriend got charged $0.32 admission and environment tax (around $3). read more

SHADY PEOPLE. My husband and I have bought multiple cars from there reliable and running for YEARS and always gave good deals. Now I am not sure if there is new management but each person gives different information. Usually you ask for the key to the cars on sale to see inside in exchange for your ID. My husband asked for a car , gave ID and started it, wanted to come back to get me to see it. We come back now they tell us someone needs to come out to give us keys no ID. We said no worries, we waited, then decided to just get back in line and purchase the vehicle. The woman at the window whom I assume is manager we waved her down in line that we are buying it and she nodded and confirmed. An asian employee comes out gives the key to someone else , I walk up to tell him my husband and I are in line to pay, he says for us to come back over but I said we decided to buy already. The employee while we were in line to purchase it, SOLD it to another person! By the time we came up to the window, the woman said okay lets get your car purchase and the asian employee walks by and says it was sold to someone else. The woman said sorry another costumer committed. He didnt wait in line which you are supposed to do! I asked the woman if he is in charge of the car sales and she said no? So be careful! I guess if you confirm to purchase a vehicle with one employee, another employee is going to sell it to you in FRONT OF YOUR FACE! Also car parts are now the same price as a brand new part on amazon! read more

I had to go back 3 times to retire my vehicle. The first time I showed up I got there at 3:45 and they closed at 4 so they couldn't help me. They said to come back the next day, Sunday. So I go back Sunday and wait like 45 minutes for the guy to check my paperwork only for him to tell me the place that approves the retirement isn't open Sundays.... Why he told me to come back Sunday is still a mystery to me. I go back on Monday and wait an hour for this guy to take his break, check my paperwork again, get approval. Every time a tow truck shows up he takes an additional 20 minutes to check them in. It took so long the other employees took pity on me and brought me a chair to sit on. Eventually I got cashed out but it took so long! The office guy was friendly enough but there was no urgency and he wasted a lot of my time. I'm glad I don't have to go back there anymore. There was a friendly kitty that lives in the parking lot. They told me they feed him scraps of food and that a lady comes by daily and feeds him. He wanted pets but he was too grimy, so I just said hi. read more

Pick-n-Pull - Newark - Junkyard Kitty - Auto Parts & Supplies Near Me - Newark, California

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We went to sell a old vehicle to the yard. The man who helped us, was super nice and made this process very easy. Kwok was the man who helped us. Give him a raise and some help on the weekends. Now the parking area was a little crazy! People drive nuts in there. Also some looking shady folks around. The roach coach or food truck in the parking lot... ugh. I'm a Caucasian male so I can only assume the lady did not think I understand a word of Spanish. We ordered the same thing as the person in front of us and we're charged more money. I heard and seen him pay. There was no confusion. Will NEVER buy a Item from them. There is a very nice older man selling honey and other treats, prices are very fair! We did not go into the yard but it was very busy. read more

You ever been to a junkyard where when you are checking out, and the cashier wants to charge you for every little sub component or part that's attached to the part you want to buy? This is one of them... super annoying. Avoid the older lady that works the check out here, she will nickle and dime you to the point where your part costs the same as eBay... idiot cashier, what's the point of paying that kind of price where I have to take my time and labor to pull the part and it's the same price as eBay and I don't have to do anything! Other than that lady that needs to go, it's pretty clean and organized. read more

I have been going to Pick n Pull for years. I have bought so many body parts like fenders, a driver side door which I to off myself. I bought a liner all these for my Jeep it was a 95 I was at the pick n pull a lot.. Now I have a 2004 Jeep and I am still going to this place.. i think it's fun to work on my own. read more

By far the works location to buy anything from! Check out staff are stupid, often they have to ask "what is this part"? THEN, they default to the most expensive price/part in that category, OFTEN it's not the part you have in front of them. Linda is the worst of the bunch! You work at a junk yard, LEARN what the parts are, and charge for THAT part. Also, at this yard, they nickel and dime you on anything that bolts onto the part you are buying! But on their price listings, that same part is sold as an assembly!!! For reference: the action of fitting together the component parts of a machine or other object. Corporate should be reading these f'n reviews, it's a competitive world now and often the same parts are found online for less $$$. read more

Went because they said they had 10 vehicles that matched my description. When I got there and went in to see none of the vehicles were mine older newer but not the same as mine lied through their teeth . Just to get that four dollars. read more

I could of stayed here for days. I need to get one of those wagons to mount a tool box. Yes since I live in SJ it was a drive through commute hours but hey it was ok. MORE cars then i thought. Great Im always looking for parts for several cars at the same time. Now let me say to the people who complain. ITS A SELF SERVE JUNKYARD. Not everybody will know very part on every car ever made. I have never had a bad experience with any of the yards I have been too (yes quite a few up and down the state). If you dont research the part you are looking for or the conditions that is acceptable for the part or even how to get the part off without breaking it that's on you. If your there looking for instructions the internet is a good place to start. Its a junk yard and I expect that much. Its not a dealership, Amazon, Ebay, Autozone, Oriellys, Napa or even Winchester. read more

I used to like this place,, but now most of the workers here specially the ladies they are the rudest of them. I think somebody need to take time and train them or teach them about customer service. It's not because your working on mechanical or car store place doesn't mean you need to give attitude to prove that you think you what your doing. I just hate to see bad reviews just because of the workers don't give a damn to there customers. Still in the end of the day that is my opinion.. read more

Pick-n-Pull - Newark - Auto Parts & Supplies Near Me - Newark, California

Sale man don't know what to call what I have picked charging more instead of seat arm , he charged me door arm rest. Not recommended to go there read more

Pick-n-Pull - Newark - What I picked what I should not pay, receive and picked item - Auto Parts & Supplies Near Me - Newark, California

Older lady at the checkout will nickel and dime you for everything. Then when the part doesn't work or doesn't fit they give you a receipt, not even a gift card. Charged me for an electrical fuel pump 40.99 when it was mechanical 16.99 since its engine driven. I'd try another pick n pull, if not I would avoid checking out when she's working. read more

Customer service was next to none!!!! The lady that works in the office has an attitude anytime she can't understand someone, or has to repeat herself. read more

Service is ridiculously slow. Waited 4 hours to donate a car just to be told they're doing computer maintenance and to come back tomorow. Updated. Came back next day and was only person in line. Tow truck pulled up outside and the lady helping me decided to go chit chat with the tow truck driver outside for half hour while I waited. read more

I have not been to a wrecking yard for many years but I needed a taillight lens so I looked on Pic-n-pulls online inventory and found the right care in Newark yard. Their website says $14.95 for a taillight lens. Fine, that's a decent price. But wait, there's more... I get there and they charge $3 for access. It's only 3 bucks, but really? I'm not going out there for entertainment, I'm going to get a part so I can buy it from them. I find the car and it has both tail light lenses. So I got both in case the other one ever gets damaged. I brought both assemblies back to the office as I removed them. With light sockets plugged in. The woman there says that it will be $14.95 extra each because the "tail light boards are attached" like some kind of electronics. I said I don't need them and unplugged the lights sockets. Now all I have are two tail light lenses. Should be 2 x $14.95 plus tax. No, it's $34.95 each. I told her the website says $14.95 for tail light lenses. She says that just for the lens itself. What? You can separate the lens from it's plastic structure, they are a single piece. She says well some can be removed. Maybe in the 1970s when you had individual housing and you could remove the plastic portion from the metal housings with 2 screws. Virtually none have been like that for 30+ years. Alright, I say ok because I really need the one lensI originals came for.. Bit wait---there's more! They add a $7 "environmental fee" to your purchase. For what? I'm not bringing in anything to dispose of, I'm removing something. What a crock. Nickel and Dime. So add on the BS and my purchase total comes to $85.58. $50 more than it should have. Plus the extra BS $3 access fee for a total of $88.58. Shouls change their name to "Rip and Pull". read more

I met No Name here from Live 105 a few years back. It was the most random place for him to DJ but there he was - I answer a question on air and win some concert tickets. No joke. Better selection than the Oakland store. Cars seem to be less picked and pulled in general... but I'm sure they have the same policy about how long a car sits on a lot so that might be in my head. Only had one problem here. On a 1996 Taurus the radio isn't as conventional as on many other cars and I got charged for a wrong part as a result. You see with that particular model Ford built it with car radio thieves in mind. The brain of the radio is in the back trunk tucked under the carpet. The "face" or you could think of it as monitor or maybe user interface is inside the car. I bought a new radio and they charged me for an amplifier because apparently some of the cashiers are not car experts and they don't believe a patron. I think dropping a stars for the incompetence of cashiers is generous. I think dropping a second star for them not believing me is also in order. read more

Pick-n-Pull - Newark - Dont have to risk rubbernecking on the highway if all you want to see is twisted metal - Auto Parts & Supplies Near Me - Newark, California

Terrible customer service. At the pay window a Pilipino man got sarcastic with me when I didn't hear him ask me for my customer info. The part I bought was overpriced. I could have bought it for less used on Ebay, had it delivered and still it would have been cheaper than going all the way to Newark to experience this crappy customer service. I may still go to the one in San Jose, where I've never had a negative experience. I suggest to avoid this Newark location. read more

Pick-N-Pull Employee will literally destroy a car before it even hits the yard with the fork lift, they are careless due to their low wage. People wonder why the cars in the pictures look so clean then you get there it's all banged up. read more

It used to be great and the staff will be always willing to help and lately I asked for help to find out if I could interchange a seat that was compatible with my 1998 crewcab (I needed the rear) so I didn't know if they where the same as the front one and the reason that I asked is because I know that there is a system for interchangeable parts and i got send to the expert right!!!! a white guy who didn't check the system he just says no you can't use any other seat from any other car it has to be the exact same and then he tells me that I had to do some fab work and that interchanging parts it's not a thing ( I go thinking is this guy okay does he know anything about cars) and that right there showed me that he is not expert that he doesn't know what he is doing and so I tell him ok what ever you say you are the expert!! and so I did my research had to go back measure the front bench seat and and turns out that it's the same as the front so went back and bought the seat I took it out of a 1992 Cheyenne single cab long bed not fab work required diferent year diferent body style and so picking pull had it yey but I had to pass though an stubborn expert who was lazy on even checking the computer. In the end the one who is losing money and clients it's the owner, If I was a regular person that doesn't know anything about cars, which there is a lot, who gets misled by a "stubborn expert" will not even go In and get what i need !! read more

Pick n pulls are the disneyland for adults that love cars. However places will always have a Karen. This weekend Pick n Pull was having a Memorial day sale of anything half off that you pull. Great, thats a fabulous deal. We pulled a bunch of interior parts and headed to the cashier. Let me tell ya, whatever you do don't get the cashier that has glasses and grey hair. Her name is Linda but she is definitely a Karen! Upon walking up to her counter she already had a BF and decided she needed to come up to inspect the parts we pull. For every door panel we had she charged us for every attachment for it. So for example on our door panel, she charged us for the window switch, door lock switch, and the little ashtray that sits in the door panel. This isn't the first time we've purchased door panels, we have never had to pay for all these "extra" attachments. With the sale we still had to pay $400 for everything we pulled. She ruined the experience for us to not want to come back for a while. But remember if you need something from this junkyard PLEASE do NOT get LINA and wait for the other cashier. read more

Pick-n-Pull - Newark - Interior pieces - Auto Parts & Supplies Near Me - Newark, California

I parked my car in the Pick-n-Pull parking lot... continued to the yard to pull my part.. 20 min later came back to my car and it was broken into. $300 worth of damages for a $30 part. Manager laughed when I asked if they had cameras in the parking lot. I do not recommend this place! read more

The assistant manager supervisor is very helpful. She knows her stuff kind and friendly lady Erika? Looking for a special part she pointed me in the right direction got the part needed. Thank you. i have been back several times later staff are helpful. They do get busy and I understand that wait my turn.. thanks again. read more

Pick-n-Pull - Newark - Buddy my service Dog . - Auto Parts & Supplies Near Me - Newark, California

Awesome place. I'm never going back to the regular junk yard again! Pick n pull is the way to go. Horn for $5, headlight wiring harness for $4, seat belt for $18, and shift boot for $5, for a grand total of $42. Honda Heaven in San Jose wanted to charge me $50 for a seat belt. Make sense why PickNPull rocks? $2 admission fee per person. Bring your own tools (bring your whole tool set in because you never know what you might find!) No rules for what u can/can't take - it's all up for grabs. Free wheel barrow rentals to haul your goods. read more

Pick-n-Pull - Newark - Auto Parts & Supplies Near Me - Newark, California

My experience with Pick and Pull through Junk my car was awful. Peddle had great customer communication but Pick n pull Newark has zero communication with the tow driver. So Pick and Pull insisted that I had to sit and wait from 8 to 12 so the tow driver could physically witness me signing the title exchange even though the auto shop(HAC) told me they had been giving signed titles to drivers for 18 years. I walked to get there at 8am since my car engine was blown and Ken at HAC in Hayward was kind to let me leave my immovable car on his limited space lot for the almost a week it took for pick and pull to send a tow truck. This morning I called at 7:30am to see if the driver could give me an indication of whether he would be there closer to 8 or 12 so I didn't have to waste my whole day and was told there is no way for them to talk to a driver at all but that the driver would call me when he was on his way and that to call if he wasn't there by 11:30am. I noticed the time at 11:45, still no tow truck so I called pick n pull. After being transferred and ended up creating relationships with people in different departments and call centers, at about 12:15 ( still never getting a call from the driver) I was informing Cecilia and Maxx( good people) at Pick and Pull that Rhonda( Awesome) at Peddle was going to pay extra for my time and at that point felt happy to continue the transaction when the tow driver showed up at about 12:15. The driveway my car was in was small so the AWESOME GUYS at HAC, Ken and Sam, had to move cars out of the way so the tow truck could get to my car. I let him know that I was on the phone with his company so he knew I wasn't just having a random conversation and not paying attention to him. He said "Not MY company" I handed him the unsigned title because there were things he might have needed to fill in and I would sign it in his presence after. He looked at it, handed it back to me and went and sat in his truck. My car couldn't move because the engine was blown so I fully expected him to back his tow truck up and start hooking up my car, all of a sudden he just drove away! I was already on the phone with pick and pull so I asked if they could call him and have him come back and they said" No you have to reschedule for next week. Waaaaat? ! Which they then would have to transfer me to scheduling to do. Oscar, a manager at Pick and Pull implied that I was mean to the driver and that is why he wouldn't come back. According to either Oscar or Artimus, one of the managers, the drivers notes to his company said that I said something about him being late, he apologized and left. That never happened. I was on the phone with Cecelia and I think the conversation was recorded. It was a surprise and shock to me and the people at HAC why he left. I negotiated with Artimus (Art-EE-mus) at Pick and pull who said he was the highest manager possible and would not tell me the name of the tow company they contracted and the very best he could do was start this ridiculous time- wasting process all over again next week with no changes such as tow truck driver contact or pre-signed title. That would be a fools contract for me to say yes to after all I just went through with them. By this time I had been transferred to 5 different people at pick and pull, talked to 10 different people overall and had been on the phone for over two hours negotiating to get them to make it right so I would have an excuse to give them a good review. No such luck. Because Ken at HAC was already nice enough to let me keep my car in his limited space driveway and I did not want to impose upon him for another week for such a ridulous reason. The people in loyalty at Peddle( junk my car) Rhonda, Jake, La Tonya and Austin and Vic ( I got to know them all :) are great but the system broke down between Pick n Pull and the tow company. So if you ever are going to sell your junk car use JMC but tell them you do not want to use Pick and Pull because it will save you a lot of time and headache. It is worth your time to get very slightly less money with someone else. I don't blame hard working people that are caught up in a system that is broken; the communication between pick n pull and the contract tow companys and from those companies to the customer was horrible so I imagine the driver was stressed because the system doesnt work. After this circus I called a local junk yard they said they could pick it up tomorrow. So today should be easy, I will find out today. Update: So I called at 10:15am to confirm and said they cant make it today. I called junk my car back- see the great review at junk my car and copart on yelp tomorrow. This string got too long. So in conclusion same advice: Go through junk my car but not Pick n pull until they can get their dispatch-driver-customer loop under control. read more

Horrible horrible service!!! Omg CARLOS QUOTES ME one price, TOW DRIVER issues another check, I CALL TERRI THE "supervisor" has no idea what's going on! Clown of a "so called business" highly unprofessional, multiple stories, attempted fraud by quoting one thing and deceptively issuing another check. BE VERY VERY CAREFUL IF YOU ARE DESPERATE ENOUGH TO PROCEED WITH THIS PLACE. MY ADVICE IS TO GO ELSEWHERE!!! read more

Jedrick performed the pre-inspection for a vehicle being turned in as part of the Clean Cars 4 All grant process. I am grateful for the thoroughness with which he explained the pre-and post-inspection steps, ensuring that I will be prepared with the paperwork needed to turn in the vehicle when my grant award is approved. He is courteous and knowledgeable, with a professional attitude that I appreciate. Very positive experience! read more

They have a computer generated system to offer you a number for the sale of your car. Did not receive much so don't expect too much for wiggle room. Was offered a really low amount but everything was handled very smoothly and quickly compared to Honda Heaven. Would recommend this place if you just want to get rid of a car quick (mine was totaled). If you cannot be there for the tow you will have to go to their office and sign some papers to give them permission to tow without you being present. I believe the alternative would have been the tow truck driver would have brought the paperwork and check to where the vehicle was and everything could have been taken care of there. This place worked for my schedule as I filled out the paperwork and then left to work. The car was later towed and a check was mailed to me (other option would be to pick up the check). read more

Pretty cool junkyard if you are looking for parts for your vehicle. There is a $2 fee if you want to step into the lot. This is more of a diy place therefore you will need to bring your tools. Don't even bother asking the staff to try and take the part off for you because they will not help you. It is best to look at the website first to see if the car you are trying to part out is available rather than to go directly to the place. The only reason why I am docking three stars is the service is horrible. The workers there do not seem like they want to be there at all. Maybe they're just having a bad day but I'm hoping their service will change. read more

They gave me a quote for my car, and we chose to go into the office to handle the paperwork. After waiting 30 minutes, the (only) guy working there informed us he will be going on his lunch break and will get to us in an hour or so. We left, and decided to deal with paperwork with the tow truck instead. They gave us a 4 hour window to wait with the car, and 15 minutes after the window ended, they called to say it would be another half hour. On the upside, they arrived with our $64 check in hand. read more

This Newark location is terrible, in fact the worst of any junkyard I've ever been to. I've spent thousands of dollars here and every time I encounter the lady in the office/checkout it's a massive hassle. She makes it a point to have a bad attitude and nickel and dimes you you on everything. You would think after walking up with over $1000 of parts you could look past the little things like 1" of wire pig tails or a pile of nuts and bolts that go with your parts. I would advise anyone to avoid this location until she changes her attitude or finds somewhere else to work. read more

Attention pick n pull shopper/management im calling all your attention and need a disciplinary action -AMUST- 1off your your employeee is acting not so right so rude he act like he rule the place or maybe he owned it. What im just asking is a print out of my receipt from yesterday purhase and i know he can always loook it up on my toolrewards card and so on. And i was trying to argue with him about this n that and he qoute me like "evrytime u come here u always tryna make a seen and so on.." i was like what this guy talkin about.so anyway i walk out pissed comeback with my tools and you know what the did guy wont even let me in... i dont know whats this guy up to me but im calling the a10tion of newark pick n pulll that one of your guy FERNANDO needS a attention. BAD FOR THE BUSSINESS. All that he told me i forgive him BUT if ever i seeen you fernando on the st ill beat shit out of you.. read more