We decided to go out to eat versus cooking at home after 3 digit temperatures today 8-1-26. This is our goto for quick delicious food. But today was especially great because Joselyn made our visit special with her kindness and friendly demeanor making sure our service and food was as expected. This type of customer service is rarely seen. Owners and managers should take notice and recognize exceptional service. Thanks Joslyn. read more

Haven't eaten at Pick Up Stix since I was literally a child. I suddenly remembered how much I loved their lettuce wraps and decided to give it a go again. I'm happy to say it's consistently the same. Reminds me so much of my childhood when my aunt didn't have time to cook dinner so she would take this home. Even the wonton soup is exactly like I remember it. Service is the same as always, the people are friendly and it's a nice small place to sit down and eat with the family. read more

Just ok. I've always been curious, but I finally got the opportunity to give it a try. My husband and I were in the shopping complex and decided to pop in for dinner. There's plenty of parking. While there are no stairs to enter, the door is a bit heavy so I don't think it's very friendly to folks with physical disabilities. Staff was friendly and helpful. Food came out quickly. But it was incredibly cold inside. I get it. The kitchen staff is probably hot. So we decided to sit outside where it was less cold. The food was good. Nothing was bad. It just didn't stand out to me. Would I return? Not if I have a choice. read more

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The food is always great and the service top notch my wife and I go very often and it always a pleasure to see Chris and his crew I can't wait to see them soon pictures will come with the next visit read more

In the past I never really thought much of the food here, then they burned down and were closed a long time. Take two, I had mixed feelings because a couple visits for delivery pickup were unbelievably long waits for the orders and I thought there was a perpetual D-Team employed here. Maybe a C-Team, Cs get degrees. It was after the usual lunchtime and I ordered the spicy shrimp bowl on promotion. I had a few choices for the base: White or brown rice, or fried rice (upcharge for the latter). Brown rice sounded good and I failed to pay attention at the total price and didn't get a receipt. Always ask I learned. I grabbed a seat and a short while later it was ready. I loved the crispy fried shrimp, and the sauce had a nice kick to it. After a few bites I realized that the girl had rung me up with fried rice, that added $2.49 more to the order. Definitely not worth it, not bad tasting, but not for that price. I'll oversee better if there's another time in the future. I really enjoyed the steamed dumplings, so big plus there. They offer a fried version as well. Overall, I'd come back to try other things, but definitely watch out for upsell tactics. read more

Pick Up Stix Fresh Asian Flavors - Firecracker shrimp with what was supposed to be brown rice and spicy sauce. $12.99 - Chinese Near Me - Riverside, California

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I ordered bang Bang chicken noodle. I was not fond of it. Very plain noodle and chicken. Had a sweetness to it. To veggies or nothing. Just chicken and noodles. Service was ok. Won't order next time. Did not like it.waste of my money read more

Pick Up Stix Fresh Asian Flavors - Bang Bang chicken noodles - Chinese Near Me - Riverside, California

I had a great experience at Pick Up Stix thanks to your employee, Milton. He was extremely friendly, professional, and went above and beyond to make sure my order was correct and that I had everything I needed. It's refreshing to receive such outstanding customer service, and they truly made my visit enjoyable. Employees like this are a great reflection of your restaurant. Thank you for the excellent service--I'll definitely be back! read more

A quick and easy choice for Chinese food. Take out or eat in. There's tables inside or on the patio. Drink refill station available. We ordered to go and ate by the outdoor courtyard. Food was ready in ample time and tasted great! Great service, efficient and friendly. Limited parking spots right in front or plenty of free parking surrounding. Located in the plaza with entertainment and shopping. Great spot for the fam. read more

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The food was outstanding and fresh. Truly delicious!!! But the customer service is really what made the experience amazing! Jocelynn in particular was so friendly and helpful and was incredibly nice! She brightened the day so much and I really appreciated how great she was!!! read more

Given all the rave reviews for this location, I guess I must have been there at the wrong time. I went in just short of 5 p.m. and was only one of two customers in the place. I ordered the house special chicken and vegetables with brown rice and an order of cream cheese wontons. The chicken dish took only a minute for the chef to cook it, so that tells me he just heated up some food that was already cooked. The chicken was mushy and the sauce was a little on the sour side and also tasted burned. The vegetables, especially the carrots, were leathery and unpleasant. Luckily, the brown rice was cooked perfectly, and the wontons were very good. To their credit, the gentleman that served me, Christopher, was very friendly and gave me all of the sauces that I wanted. The restaurant itself appears to be very clean. I may come back sometime, but I'll do it during the dinner rush when they are cooking fresh. read more

My daughter was craving this so we went and ordered take out. She got the bourbon chicken with rice. The staff was super friendly and everything seemed well. When we got home, my daughter started eating her meal when she noticed something shiny in her chicken. Upon close examination we noticed it was some sort of metal bristle from a grill brush or maybe something metal from a scrubby. I did email the company and included a picture but it's been a few weeks and no response. We won't be going there again. read more

Pick Up Stix Fresh Asian Flavors - Metal bristle found in our bourbon chicken - Chinese Near Me - Riverside, California

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I locked eyes with the man at the counter today and for a second we locked eyes and got lost in each other's aura. Not lost, not love, but admiration. His demeanor was tight, everything, every where it should be. His self confidence was, how do I put this, it was tangible, I could have grabbed it.... and I wanted to. read more

Friendly service, quality food and relatively priced entree items. Location a little far from home but will visit again! read more

Pick Up Stix Fresh Asian Flavors - Pad Thai and Crispy Honey Chicken - Chinese Near Me - Riverside, California

Was waiting for the doors to open! Chris was wonderful! Took my order with a smile. Taking Pick up Stix back to AZ! It's my daughter's favorite and we don't have Pick Up Stix there. Food is always delicious and I appreciate the nice way they pack it up to travel ! Appreciate the great service ! read more

Best Family weekend lunch. The family pack fed my family of 4 easily, and there was lots of leftovers. It was fresh and delicious and came out quick! Customer service was great, smiling faces and they looked happy to be here. The place was clean and busy. Great wknd lunch spot. read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Riverside, California

Delicious, fresh, and helpful staff! Knew exactly what to recommend to us. Clean restaurant, would come back and recommend to a friend.

This is a wonderful clean establishment. Came here with my daughter and she enjoyed it so much

Kaden is worthy of mention. I've been coming here for the past year. I have yet to walk into this store without him intentionally welcoming me in. When I encounter customer service at this level, I'm inspired to write these yelp reviews because it reminds me of my days in customer service (10+ years). I would have hired him in a heartbeat to be on my team. He's always hustling and level minded. He's articulate and empathetic. I also see how well he interacts with his coworkers. He sure knows how to balance customer service and get work done. To management: I would either give him a raise to commend him so that other workers can understand what a role model looks like or give him a position where he's valued more. With his work ethic and knack for people, he can easily make at least double the income per hour working for tips at restaurants and you wouldn't want to lose talent like that. To Kaden: Keep up the good work and being you. There's always someone that will notice your hard work. Cheers! read more

I've been to pick up stix many times and been served by Jocelynn many times.Shes such an amazing person treating me and my family with care as well for her other customers.1000/10 From her read more

I want to recognize Jocelynn for excellent customer service. She needs to be personally acknowledged by management.

Great customer service staff is always friendly and know the menu really well. Restaurant is always clean. Food always tastes amazing and quality is top notch. read more

I would like to compliment the staff at the Riverside location. The Manager is Chris and he is an amazingly nice guy. He cares about the business and seems very sincere in all his efforts to make the customer's experience a great one. The front end employees always have a smile and express a warm welcome when I walk in. I go there enough that they know what tofu dishes I order, they even remember the added ingredients I always ask for. The Chef makes the tofu dishes look appetizing which is not a common occurrence at other brand restaurants. My kudos and appreciation for the Chef's efforts. I go to this particular restaurant because of the staff and atmosphere. I never feel rushed to leave when I am taking longer than usual due to work emails. I would also like to say that I have been in line behind homeless individuals and they were all treated with kindness and dignity. Because of the awesome staff and the food preparation in Riverside, I look for other Pick Ip Stix restaurants when I am outside of Riverside. I highly recommend this location and the great food they offer. read more

We drive from Twentynine Palms to this one, as they are the friendliest and the food is always delicious.

The food and was amazing and I loved all the suggestions they gave me. I had an impatient toddler with me they were super kind.

I love this place. Food is delicious and fresh. Our go to place when in town. Order the house chicken you won't be sorry

Food quality is not what it use to be. I explicitly ordered sides. A side chowmein and the entree of chicken. Paid 14 dollars for this. When I said this is not what I ordered from hey said that's all we serve. Very disappointed read more

Pick Up Stix Fresh Asian Flavors - Chinese Near Me - Riverside, California

We stopped here on our way to TJs and found it to be surpringly delicious. We ordered orange chicken beef and broccoli and edamame. It was plenty for me and my 3 kids. They enjoyed the orange chicken the most. The beef and broccoli had a nice ginger flavor to it. The orange chicken was crisp and tasty. The staff were all nice. read more

Pick Up Stix Fresh Asian Flavors - Beef and broccoli - Chinese Near Me - Riverside, California

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The server was very friendly and kind. The food was excellent, hot and fresh. The v restaurant is clean with a nice vibe. We will be back soon. Thank you Pick up Stix!! AAA+++ read more

Great customer service! Loved the dunken noodles & beef with broccoli. We had it with brown rice. Will be coming again.

Best experience I've ever had at a chain restaurant. Jocelynn was such a kind and patient employee. She has a great understanding of how items on the menu taste and gave me a really good recommendation (the hot honey chicken). I will definitely be coming back here! read more

Did family takeout. The food was very good for the price. Ordered the cheese rangoons, veggie egg rolls, and firecracker chicken. Not the best Chinese Food I have very had but for easy family pickup it was very good. read more

I would give -5 five stars if i could. my shrimp was undercooked and slimy. the chow mein was trash and to sweet and also slimy. just gross and nasty and waste of 27 dollars which is a rip off anyways cause why is a small ass bowl 27 dollars and not like 10. read more

Similar vibes to Panda Express. I really like the Firecracker tofu, it was the perfect mix of sweet and spicy. If you want to add more heat they give you packets of sriracha. The service was friendly and our food came out very quick and piping hot! They have a prime location right next to the movie theater and are a great fast casual spot to grab food after watching a movie. Cheap, large portions and good food. I'll be back when in the area. read more

Pick Up Stix Fresh Asian Flavors - Firecracker tofu with rice - Chinese Near Me - Riverside, California

Went last night with my daughter and, as usual, we ordered the family value pack -- always great food at a fair price. This time I tried the Mongolian beef; it was tasty, just a little on the fatty side. Overall, the food here never disappoints! read more

The food was amazing! We got our food quick, and the service was great. We ate outside and the ambiance was great, it was clean and beautiful. read more

Best food I have ever ate Asian food always hot and fresh employees with a smile Great environment read more

I've never been so let down and disappointed in an order from Pick Up Stix as I am today. It was a complete waste of money. The quality was AWFUL. It was super small portions of meat/chicken and HUGE amounts of rice & chow mein in the plastic container despite paying for extra steak there was very little. HAD ZERO SAUCE ON THE ORANGE CHICKEN.. like this feels like a bad joke... The cc wontons were literally flavorless. Chow mein tasted super odd. This is so disappointing & I'm never ordering from here again. Why are the items not in separate cartons like it used to be?! read more

Service was friendly and quick but the food was just not good at all. I always order beef so I hadn't been here since they didn't used to offer it. When I saw that they had new steak items I decided to try them out. The beef was very tough and completely lacking flavor. The noodles were okay, I had the drunken noodles, but would definitely not eat here again. The main reason I am writing this is as a reminder to myself since I come here and check before going out to eat. read more

I like Pick Up Stix because they're nostalgic for me - this location is a hit or miss sometimes. Service can be slow, food is just ok, and the chocolate dip fortune cookies can be old & in my opinion, probably past their expiration date and should not have been sold. Sigh. I wish someone would come in & step things up - this is a good location with lots of potential foot traffic. Quality is just lacking here. read more

Hot honey chicken is atrocious, should not be served in its current state. You will not be able to taste the rest of your food. If you ever feel like wasting your time and money come here for the hot honey chicken. I do not believe this is the intended recipe and the issue needs to be addressed asap. read more

Pick Up Stix Fresh Asian Flavors - NEW HOT HONEY CHICKEN - Chinese Near Me - Riverside, California