I like this local Ralph's but one of the open fruit fridge is on the way out. It has this weird…read moreodor to it. I hope they see this and remove it cause it produces head and I think it's making it worse for the fruits. It's next to the door on the left side of the entrance looking in from the outside.

I've been shopping at this Ralphs location for years. I own a business down the street and work…read morewith five other women, so I'm constantly buying cakes, flowers, balloons, candles, and gift cards for birthdays, celebrations, and special occasions. Until this week, I'd never had a problem with a gift card. On Tuesday, I purchased $100 in gift cards: a $50 Roblox gift card, a $25 Taco Bell gift card, and a $25 Starbucks gift card for my daughter to celebrate a major achievement. That evening, she tried to redeem the Roblox gift card, but the website repeatedly returned an "Invalid Code" message. After researching the issue, I found that gift card redemption problems are often caused by activation or scanning errors at checkout. Based on that information, I returned to the store the following day to speak with the manager, hoping they could help resolve the issue. Unfortunately, I was told that Ralphs is not responsible for any gift card problems and that there was nothing they could do. I was simply directed to contact the phone number on the receipt. It was disappointing to receive no assistance after being a loyal customer for so many years. If you're considering purchasing gift cards from this location, you may want to think twice. I know I'll be reconsidering where I buy mine in the future.

I've warmed up to this Albertsons after living nearby for over a year. I'm used to their odd quirks…read morelike locking the left door (produce side) super early and not putting up any signs or hints that it's closed. Now I chuckle amusedly as I watch noobs park next to the left door thinking they got a prime spot, and then stand for a few minutes, befuddled that the door doesn't open. Gradually it dawns on them that it's locked. Chortle chortle, I laugh, oh, you rube. Knowing that was me a year ago and I was filled with rage. Now that I'm a regular, I know the layout and I can find almost anything. Except cranberry sauce. I thought it would be with canned fruits and vegetables? Finally had to ask for help, and it was there, just on the bottom shelf and mostly sold out so you couldn't see it without kneeling on the floor. Oh well - worth it! Convenient location (for me) and plenty of discounts every week. Just remember to click all the coupons before you check out and don't forget your bags!

I've been going to Albertsons for decades but it's time to say goodbye. For the life of me I cannot…read morefigure why a company would use a paper bag without a handle. If you have 3 bags, now you need 2 trips to unload your grocery. You charge us for the paper bag why can't you choose one with a handle. Please use common sense, this is not complicated.

7/28/26 Last minute shopping for a cake, glad that Vons came through for me…read more My sister asked me to buy a cake for her husband's bday as she was running out of time with the preparations. There's not many bakeries open at 8:45 pm. Von's bakery is still open until 9 pm according to their signage, although there was no one tending at the bakery counter. I hobbled over at the deli next door & I inquired from the staff there. He directed me to go at the front to ask for help there. Then he saw I was walking in my boot with a single crutch. He proceeded to say he will call one over to the bakery for me (Good of the man to do so, thank you very much!). A young lady came by and assisted with my request. Picked out a tiramisu cake topped with fruits. She then offered to walk it over to the cashier. The cashier was very pleasant. Afterwards, the young lady offered to walk it over to the car. I'm so impressed with the customer service here. It won me over even if I have not toured the rest of the market. So far, I can see it is clean, tidy with two wonderful staff (Chris, cashier) My apologies , I did not catch the young lady's name helping me-she's top-notch. Thanks again!

Update: ordering online gets you old stuff. I placed order yesterday, 7/24/26. My bottle of vanilla…read morechai says best by 6/5/26. The cookies I ordered from the bakery said packed on 7/19, best by 7/24. I'm gonna finish 30 cookies by the end of the day? I guess if it's being consumed at a potluck or company thing. The fruit was on the older side too. Come on, Vons. Do better. There are hidden nuances to figuring out the app but you can get some decent deals. Wasted way more time using the app in an effort to update my card info then find out I can't when I'm at checkout and have to get out of that menu in order to update elsewhere on my computer (wouldnt do it in the app). Poor design that would be cumbersome to anyone with a less than average command in basic tech skills. Figured out that I could have uploaded student ID for discounts months ago. Did an online order to pick up to get free eggs with purchase but forgot to manually add the eggs in to my cart so had to call them to have them do that before I get there to save time. Just little things like that waste time if you don't read the fine print or aren't paying attention. If you're gonna have digital coupons to select it needs to be less of a hurdle to get.

I love shopping at this H Mart! This place is huge. possibly the biggest Korean supermarket in…read moreOrange County. They have a great selection of Korean products, along with lots of Japanese, chinese and other asian food as well. They carry so many things so it's easy to spend a long time browsing. The store is spacious, clean, well organized, and always well stocked. I also love the music they play--it makes shopping more enjoyable.

**Extremely Disappointing Customer Service Experience at H Mart Westminster**…read more I am extremely disappointed with the way my complaint was handled by the H Mart Westminster store. At approximately **5:47 PM** on July 8, I called the store regarding a leaking kimchi jar I had purchased. Instead of helping resolve what should have been a straightforward defective product issue, the employee I spoke with became argumentative and repeatedly focused only on the store's 24-hour return policy. His tone was rude, dismissive, and unhelpful throughout the conversation. I explained that I was not calling to argue and requested to speak with a manager. I was transferred to the manager on duty, but instead of listening to my concern, he stated that I had "already been given the answer." When I asked for his name and requested that my complaint be escalated, he refused to identify himself and abruptly ended the call. I immediately called the store back because I still wanted to resolve the issue professionally. The same manager again stated that I had "already been given the answer." Before I could obtain his name or discuss escalation, he ended the call a second time. My concern is no longer only about the leaking product. It is about how customers are treated when they request assistance. Customers should not be dismissed, prevented from documenting a complaint, or have calls terminated twice when they are calmly requesting escalation. I hope H Mart corporate reviews the phone records, identifies the employees involved, and addresses this situation appropriately. A defective product can happen, but the way a customer is treated when seeking help is what determines whether they feel respected. This experience was extremely disappointing and far below the level of customer service I expected from H Mart.

4.5 stars overall - I'm shopping different Ralphs to determine if there is one Ralphs where I can…read moreconsistently shop to buy everything I need in one place...so far I have not been successful. I was able to purchase the one thing my neighborhood Ralphs stopped carrying, but there was a trade-off - this Ralphs deli/cheese section didn't carry the variety of specific crackers I typically buy in my neighborhood. Self-checkout wasn't as friendly as other Ralphs locations BUT they had an excellent selection/variety of fresh produce.

Stacy Kelly in the liquor department is absolutely amazing. I purchase alcohol regularly for my…read moresmall business, and I don't go anywhere else because of her. She is incredibly helpful with selections, always available, and makes you feel like you're the only person in the store like your business truly matters. Her level of service is exceptional, and she is the reason I remain a loyal customer at this Ralphs only.

Located in a large strip mall this place is convenient and clean. I'm used to going to the main…read morelocation but this one is closer. Great staff and inventory.

I am way biased when it comes to Trader Joe's. I love so many things about the goods here except…read morethe crowds. Going to Trader Joe's is like going on SoCal freeways, as you get more experience you just know when to go. I buy all my meat, frozen stuff and lunch goods for making food for the week mostly on Monday nights. I have also been on a salad kick and love the mozzarella and tomato salad that they have there for like $4. The long french bread is another fav of mine. Almond butter, everything but the bagel crackers, honey, dubai chocolate, guacamole, I mean I could go on and on about all the stuff I love there. They also have these "seasonal" or temporary goods, some come back like the Ube Mochi waffle / pancake mix to the freeze dried strawberry yogurt pieces, you just want to try something every time to find your new favorite. Love TJs see you there!

Heather saved the day!!!!!! Thank you SO much for going above and beyond for my customer. You are…read morethe sweetest employee in the world that deserves some kind of recognition. Thank you again. I LOVE this store and their employees.

Love their 50% of clearance item deals! They usually have…read morethem right outside the restroom, just ask where the restroom is. Found a box cake mix for $1.24 after discount! Good selection of items, we always grab snacks before a beach day here. Ambiance is 4/5 clean store Didn't interact with staff members at all though.

Update 06.24.26: I…read morewould like to compliment another employee (in addition to Erick in the past) who also works at the Meat Department, JAVIER, at store Warner #148 (7101 Warner Ave, Huntington Beach, CA 92647). At 9:43 pm PST on June 24th, Wednesday, I went to purchase a New York Steak behind the meat counter. Javier, whom I've met before as he was very patient with a difficult customer late at night several weeks ago, buying chicken legs (I waited 25-30 minutes before I could be helped because of this difficult customer), helped me select a nice New York steak. Furthermore, I asked him to remove the top row of meat so I could see more selections on the second row below, and he happily acquiesced with a smile and no hesitation. Like Erick, who also works there at this location (and you can see the review below this one as I've written one about him in the past), Javier is an example of customer service late at night, no matter who shows up. He is friendly, easy to approach, and has good manners. The fact that he eagerly helps is an indication of who you select to work in the meat department, representative of the entire store. He should be recognized for his efforts! I was only able to get his name this time, as I intended to write in the past.

I went in this store to pick up a couple of items and had to ask where the "Fresh Pet" dog food…read morewas. Jorge, I think he was the manager walked me over and helped me find it. He was Very Nice and Friendly. We talked about our dogs all the way to the register and he showed me pictures of his Yorkie, So cute. So Refreshing to speak to someone that knows what great customer service is! 10 out of 10 experience ! Great Job Jorge!!

Friendly and knowledgeable staff that is willing to help answer questions with supplement choices…read more Fresh fruit and vegetables at a great price and their selection and quality of meat is outstanding!!! Overall store vibe exhibits a great team of people that care about their customers and store. This is so great to see in this day and age when the importance of customer service and engagement is often lost.

Grocery shopping is something I not only do frequently (as a mom of 2) but have a high expectation…read morefor as a place to consider quality meals, exceptional service, and ambiance that makes it an enjoyable experience. Sprouts is my absolute favorite location due to the excellent & wide range of food for family meals, and moreover for the staff who always make me feel welcomed here. Evelyn usually helps me with order pickups and I've never met someone who cares more about their customers' experience in my life... in a world of Instacart shoppers who throw outdated food in to save themselves time, she stands out as someone who will ALWAYS look for the best quality item available and even check new shipments if something is out. Best store in all of HB.

I've known about Grocery Outlet for a long time but somehow never stepped inside. I guess I always…read morehad that stereotype in my head that if it's cheap, the quality probably isn't great. This past weekend, my husband and I were out for a walk and ended up on Goldenwest. We stopped by JONS Market just to grab a few things to make homemade salsa, tomatoes, canned tomato sauce, onion, jalapeño, and cilantro. After checking out, we noticed there was a Grocery Outlet in the same plaza , so we figured... why not finally take a look? And honestly? I owe Grocery Outlet an apology They carry plenty of well-known brands, and the prices are actually cheaper, not because things are about to expire either. For example, the same canned tomato sauce we bought at JONS was $1.99, but at Grocery Outlet it was only $0.79. Huge difference. I was also shocked (in the best way) to find four different Ning Chi chili sauces (Famous Taiwanese Chili sauce) , all for just $2.99 each, that went straight into the cart. They even had A-Sha dry noodles, a 12-pack for $4.83. For comparison, I once bought a 5-pack at H Mart on sale for $6.99 and thought that was a good deal Other finds: * Arizona green tea (my favorite) for $0.89 - the cheapest I usually see elsewhere is $0.99 * Eggs for $0.99 a dozen (H Mart sometimes has organic eggs at this price too, but only on sale) * Lipton black tea bag, 50-count for $1.99 * A surprisingly large alcohol section with lots of choices The store itself isn't huge, but they carry a little bit of everything: cookware, cleaning supplies, household items, OTC meds, snacks, drinks, alcohol, sauces, meat, cosmetics, shampoo, hair dye, skincare, you name it. I did compare meat prices briefly. Overall, Shun Fat Vietnamese, supermarket market still tends to be cheaper for meat, while H Mart is pricier but usually better quality (worth it when there's a good sale). Personally, I actually found Grocery Outlet easier and more fun to shop than Trader Joe's. With TJ's, a lot of items are store-brand, so you don't really know if it's a good deal unless you've tried it before or seen reviews online. At Grocery Outlet, since many items are name brands, you can instantly tell whether the price is good. They do carry some unfamiliar brands too and those are usually even cheaper. Overall, Grocery Outlet has a lot of character. If you enjoy bargain hunting and stretching your grocery budget, this place is kind of addictive. Walking through the aisles really felt like a treasure hunt. I'd personally describe it as "the Ross of grocery stores" . Grocery Outlet 15412 Goldenwest St, Westminster, CA 92683

This was my first time ever visiting this grocery store, though I used to come here back when it…read morewas Fresh & Easy during my college days. I only stopped in because we were already next door at Harbor Freight and I needed a few things for dinner, so I figured I'd give it a shot for convenience. Honestly, the best way I can describe it is very much 99¢ store vibes... but with grocery store prices. From the layout to the way the shelves were stocked and the overall feel of the store, that's the impression it gave me. Pricing felt pretty average to me. Im making a greek style salad as a side for dinner tonight so I grabbed three of their medium Mexican cucumbers for $1, and red onions were $1.49 per pound, which is pretty standard grocery pricing these days. The biggest downside, though, was checkout. Only one cash register was open, and the line was long enough that I almost put my items back and walked out to go to a different grocery store up the street. That alone made the experience feel a lot less convenient than I expected. It wasn't terrible, but it also didn't wow me. It worked for a quick stop, but I'm not sure it would become a regular grocery spot for me.