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    Pickup Please - Covina

    3.3 (186 reviews)
    InexpensiveThrift Stores
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

    Pickup Please - Covina Thrift Stores Photos

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    Vtg 3 shelf bookcase, truck driver decided he did not want to take my donation because it had scratches? It is used,  not new!!!!

    I scheduled a donation pick up over a week in advance. I regularly donate due to being the daughter of s vietnam vet. Today I had 6 large bags and a small bookcase waiting for pickup on my front porch visible from the street. I got a call from Rosie stating the truck was in front of my home, and there were no items out?  I told Rosie that they must be at the wrong address because no one is in front of my home! Then the truck arrived and took everything but the small bookcase.  I called Rosie back and she said the truck driver refused to pick up the bookcase because it had a scratch? It is a vintage bookcase, yes it has scratches on it but is lightweight, usable and nice looking. (Attached is a photo). When did the truck driver ( who can't find the correct address) start designating what he will and will not take? I only donate per your guidelines!!! Apparently,  The Vietnam Vets don't need donations, and are scamming honest people. Your truck driver was lazy today!  Pathetic!!!

    Club Room Plaid Shirts, 100% Linen Ralph Lauren Blazer, Guess Jeans Denim Jacket
    Liz B.

    Still love this thrift store! Great finds. Due to COVID, they took the mirrors down to prevent trying on and people being close together. There aren't any signs that say "don't try on" but when I went to put a jacket over my jacket a worker said I couldn't. Obviously, it doesn't make buying thrifting clothes much easier with the no try on rule/no mirrors which made me put down a $35 Guess Jeans Jacket but these are the times for now. Key info: - store capacity limits (may be a line outside, but moves pretty fast) - no mirrors (1 reflective glass by accessories) - no try-ons - discount on certain color tags - name brands commonly found (Guess Jeans, Reformation, Levi's, Gap, Ralph Lauren)

    Eloisa A.

    If I could I give them less than one star, I schedule a pick up Wednesday, no show I had to call them to find why no pick up.. the operator was not sure or even checked with dispatcher to find out, so I rescheduled to Friday. Last night someone stole 3 boxes. I called them to ask when they would bring coming by, the operator advised me that the driver couldn't find the place then the story changed to he drove by and didn't see anything! They had no more drivers available can they pick up Monday! What! I'm a senior citizen to secure them I have to hand carry each box back to my apt. I'm so disappointed with their service and attitude m.

    Thrift finds
    Braden M.

    I've been to a few thrift stores in my lifetime, and this one by far is my to go to! You simply can't go wrong with a huge selection, and on top of that it's super super cheap! The stores organization skills is probably one of the best I've ever seen, every time I go. Majority of my closet have been from finds at this store and yes it's a little drive compared to the close goodwill but goodwill has nothing on the community thrift store. If you're looking for your new favorite thrift store to fall in love with, please check this one out!

    remember to not bring in your shopping bag from the main store when coming to the electronic part. or else you gotta sit out here again
    Adannaya O.

    I already wrote about this place some time ago. I still do enjoy this place. However I was a little frustrated today. I was clearly holding a bag from shopping from the main store while waiting in line. It was up until i was shopping inside to be told that i wasn't supposed to do that. So, i had to leave. The guy who was letting ppl in, saw me, and said "oh yeah i forgot to tell you about the bag thing, huh". YEA NO KIDDING. So now i had wait on line again. At least they have nice stuff inside once i got in.

    Nice condition. $2

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    2 months ago

    It's very affordable and hard working employees specially Jessica she helped us with everything we needed

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    4 years ago

    Thank you for picking up the 3 beach cruisers that I do donated. Your driver was prompt and polite.

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    Ask the Community - Pickup Please - Covina

    Is this thrift store open to the public?

    Yes

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    Review Highlights - Pickup Please - Covina

    Oh and by the way, this place is cash only, so make sure you bring cash or you won't be able to buy anything awesome.

    Mentioned in 3 reviews

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    Goodwill Southern California Retail Store & Donation Center

    Goodwill Southern California Retail Store & Donation Center

    3.2(76 reviews)
    2.1 mi
    $

    visited your store around 8 PM and interacted with a manager and another employee named Jesse…read more Unfortunately, my experience was not positive with him or the manager, which I sent a picture on this I didn't get her name but I wait should I took a picture so that main management can talk to her and Jesse? I understand that customer service can be challenging, but I believe feedback is important and should be taken seriously. During my visit, I was asked to move between lines even after already waiting, which created confusion and frustration. A more organized system would greatly improve the customer experience. What concerned me most was the way my concerns were handled. When I tried to express my frustration to Jesse his response was a smirk and laugh while looking at the manager then both of them smiling about it the response came across as dismissive. I'm sharing this feedback in hopes that it helps improve future customer experiences. I believe that listening to consistent customer concerns--especially if they are frequently mentioned--can be a valuable opportunity for growth Jesse had the audacity to say that all the customers come with a complaint and in a bad mood. It's a reason why people are complaining.!!!!!!!!!! At this time, I don't feel confident returning, but I hope to see improvements moving forward. I will not be recommending nor coming to the store moving forward .

    I've been coming to Goodwill for a while, but lately it's honestly frustrating. The racks are so…read morepacked that it's nearly impossible to actually look through anything without feeling overwhelmed. Everything is crammed together, and it takes way more time and effort than it should just to browse. On top of that, the prices have gotten seriously ridiculous for a thrift store. Part of the appeal used to be finding affordable pieces, but now a lot of items are priced way higher than expected. It really feels like if there were more frequent sales or better pricing, items would actually move and the racks wouldn't be so overcrowded. As it stands, the shopping experience just isn't enjoyable anymore.

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    Goodwill Southern California Retail Store & Donation Center
    Goodwill Southern California Retail Store & Donation Center
    Goodwill Southern California Retail Store & Donation Center

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    Pickup Please - Covina - thrift_stores - Updated May 2026

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