I had such a great experience with the staff very nice and understanding. Explain it all well . My cleaning was great . Feeling good about my visit here in pico .. read more

I've been coming here for years and they're always very nice and accommodating to everyone. I feel safe to talk about my my care plan

They are always nice and helpful. The place itself is so clean and professional. After a few months of being a patient here , i wanted straight teeth , They recommended Invisalign. Dr. Michael Moroneso gave me a plan and the treatment went smooth .The process took a year & when I was done I wanted the perfect smile so Dr Shalini shah fixed my two front teeth ( they were chipped since I was younger) . Now I smile all the time to show my perfect smile. read more

Been seeing Dr. Shah as long as I can remember. Dr. Shah, Vanessa, Mike and team are the best. Also Carlos is one of the best hygienists I've ever had! He communicates everything he's doing, is very friendly, and makes sure my teeth and gums are taken care of. He's also great about making sure everything is as painless as possible. read more

My experience here has been horrible. I went to get some work done on my teeth and they gave me a proposal of almost $10,000 saying my insurance didn't cover any of it. I called my insurance the next day and they said no that they do cover certain procedures that I just need to pay a deductible instead of paying full price. They billed me incorrectly. I reached out to get this corrected and just got the run around. I ended up canceling all services with them and decided to go somewhere else. However they still billed me the full amount for services never received and I've tried multiple times to reach out to fix this issue and there's never nobody there to help me. It's very frustrating and a big headache to try to get this cleared from my credit. This was back in October and until this day they still have not given me my refund on this fraudulent charge. read more

I still have not heard back from Pico Rivera Dental Smiles. No one has reached out. It has been 17 days. I will still like for this dentist to address their mistakes made. When my family attempts to contact them about the situation (even in person), they have no response. Very disappointing. I suggest others who have had similar experiences to express your concern on here too. Their issues need to be made public. read more

EXCELLENT Customer service of all staff across the board. Friendly and accommodating. Never felt threatened the minute I entered the clinic for the first time. All questioned answered clearly and dentists fully explained every single details of what to expect in the procedures. The assistance to get needed financing made the big difference considering hardship paying in cash off front. read more

Pico Rivera Dental Smiles - Their logo of Pico Rivera dental smiles - General Dentistry Near Me - Pico Rivera, California

Nice place. Very clean and tidy! The best part is that they accept walk-ins! Yay! The front desk girls were so nice to me. Very accommodating and kind. Dr. Claudia was also very professional and kind. They have modern technology. I felt welcomed and attended very well! Thank you for your care. They only offer a $59 special if you need a light clean up not a deep cleaning! read more

Amazing service and staff! Came here and they helped me and my daughter get our work done and it was quick and efficient read more

Pico Rivera Dental Smiles - General Dentistry Near Me - Pico Rivera, California

I came here for my check up and generalized treatment. The staff here is always warm and friendly from the start, making me feel at ease. Dr. Carlos (Hygienist )was professional and educated, explaining each stage of the procedure and addressing any concerns I had. His polite and comprehensive examination style put me at ease, and I left feeling assured about my dental health. I highly recommend him. read more

Nice place. Very friendly and accommodating staff. They were patient when trying to sort out insurance and finance costs. Thoroughly explained steps one needs to take in order to prevent serious dental issues. read more

I have mixed reviews, yes the staff are friendly, welcoming but they charge alot for the dental treatments/services. I went for a pretty routine appt, cleaning, x-rays, filled a small cavity.I paid over 800 bucks when I have dental insurance. Definitely will try to get a second opinion next time around and search for other dentists that are more affordable and utilize your insurance. read more

The office is very clean & the staff are very friendly. I received 3 services in one sitting & everything moved efficiently & smoothly. I have no problem with scheduling appts at the time I want. They're a smaller office, so it's easy to see a familiar face at each appt. I think they can be more transparent if you have to set up a credit line to pay for the work you're having done (this was a surprise to me), but other than that I recommend coming here! read more

You get what you pay for and I am very happy. I didn't have to go anywhere else to get my root canal. Everything is in one office. The staff is friendly, accommodating and just all around lovely people. I wish I had found them sooner. Thanks to Dr Shah, and her staff for giving me back my confidence. read more

Pico Rivera Dental Smiles - Front desk - General Dentistry Near Me - Pico Rivera, California

Amazing work! They truly care about you and your teeth. They give you the best service for you to get your teeth healthy again. They helped me so much with my teeth and couldn't be more thankful for their service! The office experience is amazing they give you what's best for what you're paying for! They truly care about you and want you to feel no pain at all. I highly recommend them! read more

Really helpful with guiding me on what steps to take to fix my issues definitely recommend them

Very good service fast and easy Easiest x-ray I have ever had Adriana has the best customer service And a big thank you to Victor for always accommodating and making sure everything goes smooth . Great quality of care at this office . read more

I was greeted with a warm and welcoming smile. I'm very pleased with my visit earlier this morning. Everyone was very friendly, helpful. The staff here make you feel comfortable and make sure there is nothing to worry about. I'm happy I finally decided to give this place a try. read more

Pico Rivera Dental Smiles - Check out area - General Dentistry Near Me - Pico Rivera, California

First time here at family dentistry in the city of Whittier. Facility is clean and nice, employees are professional explained all the procedures that needed to be done. The numbing shots that was given to me was painless!!! overall experience with Family Dentistry was excellent. Thank you Satisfied and will be returning customer read more

Pico Rivera Dental Smiles - Lobby area - General Dentistry Near Me - Pico Rivera, California

Pico rivera dental smiles has been a great experience so far. Everyone is so welcoming and friendly, especially Carlos and Adriana. They are very understanding when it comes to financial concerns and do everything they can to help which I appreciate. Stephanie Caballero read more

I normally go to the HB office but I liked Pico Rivera alot. Its smaller and less busy. The staff is always really nice and it was easy to get to. Thank you! read more

Pico Rivera Dental Smiles - General Dentistry Near Me - Pico Rivera, California

Victor is the best to assist with any financial assistance. The team here are so amazing and so caring about your oral health. Definitely, you must visit and feel at ease that you are in great hands. Say Crystal P. Referred you! read more

Pico Rivera Dental Smiles - General Dentistry Near Me - Pico Rivera, California

Great location . Great team . Great Dr. love the specials for whitening. Now they have a kids dental next door

Mr. CARLOS did a gum treatment. I was so relax I get envious every time I go to any dental office. He did a fantastic job!! I do recommend this place they are so profesional and a clean place. Thank you, read more

Pico Rivera Dental Smiles - General Dentistry Near Me - Pico Rivera, California

Was left a message from the manager Victor to give them a call to speak of what happened in the office after a week of trying to get a hold of him. I finally got him on the phone told him what happened and he just started giving me the runaround. I asked him the difference between the morning price and the afternoon price and he's all we just have one standard price and I was quoted for 5 hundred compared to the afternoon price they gave me. I asked him how it happened he said, without speaking to the manager of that office, he had no idea I asked him why he was calling if he had no concept of what even happened again, was given the runaround told him what happened I told him he should talk to her don't know what happen again. He just started repeating the same thing over he had no idea hell why her was calling He got very mad and rude. When I asked if there was somebody else I could speak to he said no he was the boss, and he would talk to the dentist about it and come pick up my file Wednesday Does it seem super shady anybody else? Be careful with dealing with them read more

I Just started coming to PR dental smiles. The staff is great. Adriana was super awesome and made me feel comfortable, she explained the insurance process and was very helpful. Carlos the oral hygienist was great as well. I have a very busy schedule and love that they are open Saturday and take late appointment. I highly recommended them. read more

So I came here just for a regular teeth cleaning and ended up having to get my cavities filled. Not surprised! That usually always happens with me no matter how often I floss. Let me start off by saying they took me in within 15 minutes and in my eyes, that's speedy. I've been to other dental offices where it probably took almost the whole hour to be taken to the back. Once I was back there they did the x-rays for my teeth (my least favorite part about dental work) and it was so chill and easy going. Staff were so kind and caring and made you feel at ease. The doctor (Gloria I think - I'm probably gonna get this wrong) was just so great! Her demeanor was really friendly and explained everything as we went through it. The office is incredibly clean (high fives all around for that!). Ample parking and surprisingly some cool music playing. I hate radio silence haha. read more

You can definitely see as soon as you walk in there's new management. Dr. Shah and her team are amazing! The office is very clean and use modern technology to get all your dental needs taken cared of. I highly recommend. read more

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Everyone in the office are friendly and caring. Always communicating before, during and after any procedure. DR Apel made sure I wouldn't feel any pain and was quick as possible. I got a lot of dental work done within a month, and the recovery process has been smooth. Look forward to my next appointment. read more

Pico Rivera Dental Smiles - DRs orders. Ice cream. - General Dentistry Near Me - Pico Rivera, California

Me gustó el servicio me hicieron sentir cómoda. El personal es amable la doctora muy amables y paciente..El lugar es muy accesible. read more

Pico Rivera Dental Smiles - Reception area - General Dentistry Near Me - Pico Rivera, California

Beautiful facility. The staff was very nice and friendly and the doctor was patient and very knowledgeable. I was really nervous but everyone made me feel at ease. Definitely recommend. read more

Pico Rivera Dental Smiles - General Dentistry Near Me - Pico Rivera, California

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This place is really evil double think coming here all they care is about money they had me waiting 5 hours for a treatment ridiculous and the staff is very nice at meeting them they will treat you horrible if you don't want to do credit with them Jovanna and victor and others where very nice but then they will give you attitude and treat you like trash very this is my sincere review read more

I went in today for my cleaning and I love the way the staff welcomes you. This review is for Carlos, he does the cleanings and his attention to detail is superb. He takes the time to explain In details how everything works and what you need to do to take care of the problem. I have stage 2 periodontists and I'm looking forward to getting this taken care of with Carlos' help. Adriana is also amazing, she's kind and patient and always there to help and answer any questions or concerns you may have. I definitely recommend this dental office. read more

Complaint filed with the California Dental Board after nearly a week without a response from the dentist: Initial visit was on 3/16/24, pain felt when tooth 3 cracked while eating. Tooth had a root canal done 3 years prior but still only had a temporary crown. Dentist discovered pain was caused by a broken filling on tooth 2, decided best course was to remove the filing and place crowns on both 2 and 3. During the procedure dentist was surprised 3 was cracked, decided to stay the course. She forcefully removed the broken portion of the tooth and placed temporary crowns on both teeth. I called and reported pain later that day and they said it was normal. Took ibuprofen to manage the pain. On 3/21/24 the pain became unbearable. Called the dentist who told me to come in right away. More x-rays were taken and they discovered an infection on the nerve in tooth 2 that was initially missed. Advised they will remove temp crown and pack the cavity to alleviate the pain and to go to a specialist the next day for a root canal. Tech proceeded to attempt to remove the temp crown but only used a numbing gel for the pain. When this caused intense pain she gave me a numbing rinse and tried again. Only after 10-15 minutes of excruciating pain did she call over someone else to administer pain killer injection. I was left in shock and could not stop trembling for the next few days. Went in for the root canal the next day and the third party specialist discovered another infection in tooth 3. So not only did the original dentist cause extreme pain, but was going to place crowns over two infections. Beware, they take more care trying to upsale products and services than your overall health. read more

This place has scammed me. My experience with this place has been unprofessional and shady. This place will not work with medi-cal insurance even though they promote that they do. They kept telling me over and over again that root canals and crowns do not get covered when in fact they do. It seems like their only objective is to get patients to fall into their trap by paying out of pocket. This place is very expensive too ($1,400 for each a crown and inlay). I recommend trying community clinics with dental providers. There are good dental providers in the LA county area that take medi-cal with no problems. Shalini Shah in my opinion is unethical, dishonest, and lacks quality care. She did not complete proper treatment that I required. I had to find that out the hard way by other means. Shah left me with two incomplete root canal/crown treatments. A partial crown (inlay) was left with half a root canal done, and the other crown required a root canal too, however, that procedure wasn't done, therefore, decay was not treated. Seems like Shah just placed a very expensive crown in my mouth without treating the issue. I am now dealing with additional dental issues because failure to effectively treat decay wasn't performed. It hasn't even been a year that I had those crowns put in, so, this should not be happening. Overall, be very careful with this place. The office managers are the ones who go over treatment plans with patients, but, they all seem to be on the same page as Shah. They seem to be a team of liars. I feel betrayed that I trusted them with my dental health, for them to lie about many things. read more

I would recommend coming here they took really good care of me. The office is really nice as well and they are really professional. The best dentist I've even been to. They cleaned my teeth very well and took care of my cavity as well. read more

I just want to say the service here was amazing and I am very pleased with my experience with all the staff. Originally, my plan was going to go with another dentist but I had some last minute change of plans and decided to switch over. I am happy with my decision and the services provided. I also feel they are very straightforward in explaining what needs to be done and took care of me right away. Giving 5 stars not only for the kind service but also the quality. :) Keep up the amazing work! read more

I came for cleaning and filling. Great team and great Dr. They are really advanced with their equipment. Dr Shah takes her time with you to explain any concerns going on and definitely puts any worries at ease. read more

DONT COME HERE THEY ARE SCAMMERS! AND LIERS don't let their fake smiles and personality get you!!! If you have you insurance they will not bill your medical or insurance for a cleaning they will charge you 700-900 $ for a cleaning when your insurance can be billed. Also they call it government insurance they try to make you feel bad that you have medical They will push for you to finance victor jovanna and Marisol don't trust them they will try to just get you approved and get your money and won't even try to bill your insurance!!! This place is evil and unprofessional for doing this to their patients! DR. Shah only works Thursdays I had toothache because she only works 1 day out of the week they wanted me to drive to Huntington Beach to get my procedure done it's ridiculous. Also they did not finish a procedure that they billed me for through credit and Johanna the manager is very rude and had no sympathy for patient's also she kept insisting for me to get my mom to co-sign for 8,000 $ work for the right side of my mouth which is ridiculous!!!! they are in on it for the money unfortunately. When you go in a dentist you expect the dentist and there team to help you instead they will lie to and say you need 13,000 of work in your mouth that what they did. Very unprofessional and not untrustworthy and that's the truth and they are scammers and they to their patient about their diagnosis and Run as far as you can from this place it was a nightmare for me. read more

I highly recommend this dental office. They have the latest and greatest technology, and they will tell you the honest truth, and not scam you. They also work quickly compared to other dental offices I have been to and they won't keep you waiting in the reception area too long. Give them a try. I hope you like their services too. read more