I want to start by issuing a serious warning to anyone considering sending their loved ones to this…read morefacility. My grandmother was placed here for care, and within a single year, she endured multiple hospitalizations--the most recent nearly cost her life. Despite the facility's claims that her condition was improving, she continued to deteriorate. Their dishonesty delayed urgent medical intervention, ultimately leading to a life-threatening emergency surgery. Just a month prior, she had already been hospitalized for sepsis after another stay at this same facility. This is not just a case of poor care--this is medical neglect. From overmedicating to potential abuse (which I will not detail here), the signs are deeply troubling. I believe this facility should be investigated, flagged, or shut down by the state to prevent further harm. My grandmother is lucky to be alive, but no family should have to go through what we did.

The director of the facility, Alvin was a pleasure. He helped my mother with equipment and supplies…read morewhen she needed it the most and I'm sooo grateful for him. Thank you so much!!!!

My brother moved to La Posada in November 2025. He is enjoying his time at La Posada. The facility…read moreis very nice inside. Well maintained, lots of activities, multiple areas to hang out and socialize, watch Tv, read and visit with friends and family. The staff is very nice and helpful. Was going through a bit of a transition however not too much disruption for residents overall. I'm quite pleased with the changes. Overall great place for family to live and have a great quality of life.

This might be my second revie because a couple of years ago I messed up my Yelp log-in. My father…read morewas a resident until he passed yesterday. La Posada isn't fancy- but it is a warm and caring environment. There are truly no words for how thankful I am for the staff, especially Briana. She provided customer service beyond what is typical these days. Thank you Posada for everything.

I am writing this review based on the incredible experience my family and I had during a difficult…read moretime. My uncle suffered a stroke in mid-September, leaving him nearly paralyzed on the left side of his body. With limited insurance, we were advised by family members in the medical field that he would require extensive rehabilitation to regain the use of his arms and legs. As a family, we were prepared to accept the reality that our uncle would need caretakers once he left the hospital. My uncle was admitted to El Rancho Vista Healthcare Center alone, as all of our family members were still out of state. He told us that he was warmly greeted by two occupational therapists, Erik and Sandra, as well as the physical therapist, Tim. Our family is forever grateful to these three therapists! Erik, Sandra, and Tim evaluated my uncle and told him that there was a chance he could regain the use of his arms and legs. However, it would require him to work very hard each day and not miss a single therapy session. My uncle often mentioned that Erik became like a grandson to him, pushing and encouraging him every day. He also said that if it weren't for Erik's persistence, he would have fallen into a depressive state and remained paralyzed. After two weeks, my uncle updated us, sharing that he was now able to use both his arms and legs. Our family met with Carina, the director of social services, and Jeanette, the director of nursing. Both were professional, transparent, and incredibly helpful as we made the decision to bring my uncle home. We were instructed to meet with Erik, Sandra, and Tim for caretaker training. The entire experience with them was uplifting. Erik was very thorough with each instruction, explaining the importance of every step before moving on to the next. Sandra and Tim showed immense care, encouragement, and always ensured my uncle's safety. We are forever grateful for the outstanding staff at El Rancho Vista Healthcare Center. Thank you, Carina and Jeanette, for your family-oriented approach in helping us bring my uncle home. Thank you, Erik, Sandra, and Tim, for giving my uncle hope, helping him regain strength, and guiding him back to a normal life. El Rancho Vista Healthcare Center is in excellent hands because of all of you.

Very friendly and accommodating personnel. Took good care of family. Recommended. Parking though is…read moredifficult.

On behalf of our Norwalk Meadows Family, we sincerely thank you all who provided their heart and…read morecompassion to our residents! We can't thank you all enough for the loving, support and quality care you guys all provide! as a well known and extremely passionate and caring skilled nursing facility, we are always looking for strong and caring partners in the community who can care for our residents once graduating from our programs. We are so proud to be partners with DR and the community love we exchange! our residents and their families enjoy the staff, environment and community that is graciously offered in this establishment. It brings such joy when families and residents send us a great report card back when we do our courtesy follow up with them! We are honored and delighted to have many many years or community partnership with Downey Retirement! Thank you and God Bless you all!

Just wanna share with the Downey community that this place is very bad don't ever take your loved…read moreones here people that work here are like retired gang members, and they're very bad very bad attention. My mother had an accident here and nobody tells us exactly what happened so please don't trust these people at all.

I have been here several times when I have needed top notch post operative quality services…read more This facility is super clean. Everyone from nursing, therapy, kitchen, housekeeping, maintenance, and especially activities are the best at what they do. Thank you so much to the CNA's for the quality of work they provide selflessly. Great job in the kitchen making sure I always had something enjoyable, and tasty for my meals. Especially the going home breakfast they made me. I can't say enough good things about Brookfield Healthcare Center. I usually post my reviews on Google, but I thought I'd do yelp this time. Thank you to everyone on station 2. Your a great team. Too many to mention by name. Thank you therapy dept. Thank you Jackie, Mary Chris, and Alejandra.

Brookfield is a wonderful skilled nursing facility where the residents' well-being and quality of…read morecare are clearly a top priority. The staff is compassionate, attentive, and genuinely caring toward the residents. The facility is clean, organized, and well-maintained, which contributes to a comfortable and positive atmosphere for both residents and their families.

This review is for Eva a care service provider she takes such good care of my Dad I know he is in…read moresafe hands when she's on the schedule. Very caring funny and supportive definitely one of the best staff members. Fernando is so polite also. Robert is very helpful and patient he always helps my dad with his groceries.

Horrible don't put your family here the staff are not consistent with the services they sell you…read more At all biggest scam ever. Just so you understand a little more without having to go in detail too much they fed my senior father frozen bologna ! As option number two because his diabetes did not allow him to eat what they had on menu at the time. He's old but he is not stupid . They do not clean the rooms like they claim and clothes go missing during laundry ! Only do half loads of laundry per week !

We were very happy having my sister live in Trinity Hills Estates for the 10 months she was there…read more The house is lovely and very clean and located on a beautiful residential street. My sister had a beautiful big room with all of her things in it including her desk, computer, TV and DVD player, large bookshelves, and pictures on the walls. It really felt like her own apartment. She was unable to walk and was moved from her wheel chair to her bed in a hydraulic lift. The staff were warm and loving and always ready to do whatever she wished. She liked to do things on schedule so they helped her to set up a daily plan. Every member of the staff was friendly, patient, and kind. They listened to her requests and and appreciated her humor and wit. She enjoyed the home cooked food that was prepared for her and the other residents. And, in good weather often was taken outside to eat lunch or look at the beautiful, quiet garden. When she was first there she joined in exercises every day after breakfast. Our family visited her often and on occasion would take her out to the gazebo in the garden for an ice cream treat or special lunch. We enjoyed having Vanessa celebrate all the holidays in a big way. We had the Easter Bunny visit, visiting musicians, Fourth of July Flags, and Treats for Halloween. We all were very pleased with everything and everyone there. We were fortunate indeed to have found such a wonderful place for my sister to live out her last days. I heartily recommend this very special Board and Care home.

My mother and I went on a facility tour at Trinity Hills and were so impressed with not only the…read morebeautiful facilities but the staff as well. The staff was so lovely and accommodating and as we walked around I noticed that they had at least twice as many staff as I've seen at the other places we've explored. It really made me feel reassured that my family member would be very well taken care of. My mom was also very pleased with the idea of having her own room, and since she loves to garden in her free time, the nurses assured her that she was more than welcome to get her hands dirty if she wanted to. I really wanted to find a place where my mom can feel at ease and happy but where she can still be looked after, especially in an emergency. I think we've found the perfect place.

I honestly cannot thank Oakmont of Whittier enough. My grandpa moved in not too long ago, and the…read morechange in him has been amazing. He used to be very quiet and mostly kept to himself, but this place has truly brought him out of his shell. The staff here is incredible. They are patient, caring, and treat every resident like family. They have gently encouraged him to join in on activities, and now he is actually excited to participate. He has been going to the morning exercise classes, art sessions, and even the wine and cheese socials. He loves the movie nights and scenic drives too, things we never imagined he would do again. The community is beautiful, spotless, and full of warmth. What really stands out is the energy here because everyone seems happy and engaged. Seeing my grandpa laughing, staying active, and making friends again means the world to our family. Oakmont of Whittier has truly given him a new spark, and for that we are forever grateful.

I can only speak to our interaction with accounting/billing staff in relation to a community…read moredeposit on a room we placed for my mother. On September 5th we requested a full refund on our deposit, we were told it will arrive in two weeks. We are now entering week 4 and no refund. We've had to call multiple times to inquire on the status of the refund and in multiple occasions not ever receiving callback. I was finally able to speak with spoke Gina and she claimed it would be sometime this coming week. (What the heck does that mean). She could not give a reason for the delay nor a definite date nor an apology. This is without a doubt, poor business practice. The other staff members seem pleasant enough. *Update* Gina called to say that the check was ready. Surprised to us because we were told that checks are only written on Thursday (someone misled). Worse, yet they made the check out to the wrong person. They wrote it out to my mother. She did not leave the deposit. She did not provide financial information and we had specifically asked who will the check be written out to? We were told whoever provided the deposit. We confirmed the name. It should be written out to the person acknowledged. Obviously accounting or billing do not know what they're doing. They are not paying attention to the details. They are not paying attention to instruction.

House of Hope the staff is fantastic they are very caring and Loving. My dad wars a WWII veteran…read morehe was there a little over a year. He was with 2 other WWII veterans they shared stories, memories and love of music with each other and the staff. There is only 5 residents there which makes it great for all the attention these people get. The house is always clean and doesn't smell, the residents and clothes are always clean. They always celebrate some kind of event just to make them happy. My dad would say he felt support and love from everyone even on his bad days they were by his side. Phone contact was great any problem or needed information they called us right away. I wish to thank the staff we love you and will forever hold a special place in our hearts for you.

I was very happy with the care my mom received at the House of Hope in Whittier. I placed her there…read morewhen I could no longer provide proper care for her, as she was at end stage of life. The owners and staff are very kind and caring people. Mom and I were very happy with their kindness, the food they prepare and serve, constantly doing laundry and cleaning .... You name it, they do it. They even keep company with them and play games if they are up for it. They also helped me get hospice care for my mom since her health care provider was dragging their feet and thank God they did. My mom didn't live long because of an ongoing health battle but she was very well cared for. The owner and staff treated us like part of their family. I got to visit quite often, and they were just so sweet. I cannot say enough about this place to convey how happy I was with the service they provided throughout the entire time my mom was there. Thank you so much Vivian, Veronica, Sylvia, Mariah and all the rest of the wonderful people who work there.

The service is excellent Everybody is very friendly…read more Nice and clean the whole place I am very satisfied I will recommend others people for this convalescence when they are needed.

Recently I returned to Del Mar for a shecond time for rehabilitation care. As with my first…read more100-day stay, the staff there provided me with first rate expert care. As this was my third time in a health care facility for care, I can honestly, say that I truly enjoyed my stay with Del Mar. Their staff is very professional and friendly. By the end of my stay, I knew the names of 99 percent of their entire staff and considered each and every one of them as friends. The staff at Del Mar made my stay at the hospital enjoyable. They treated me like family; and I want to tell them again thank you for everything. If anyone reading this needs to go to a rehabilitation hospital, go to the best. Go to Del Mar Convalesent Hospital.