At walk in clinic - goal to see provider regarding neck pain and loss of motion / strength in arm…read more I was told that provider would not see me unless cervical spine X-rays done elsewhere 48 hours earlier were repeated. A radiology tech prevented me from being seen/evaluated by provided. They are only trying to make $$$

Would love to tell you about my experience at AOC, but unfortunately, I could not make an…read moreappointment. When I called I had a referral from my doctor and I have TRICARE, which is military care. I'm a veteran Brooke, who I finally got to scheduling for 17 minutes on hold did not know how to run TRICARE to see if I was eligible to even come to to office for my referral. I have a referral to Dr. Prince or Dr. Talley, but apparently their staff does not know how to run TRICARE or referrals so if your military, I hope you've had a good experience and if you're not go somewhere else.

Nathan was super quick and friendly when helping me get my vitals checked and listening to my…read moresymptoms. Very friendly staff, and the wait was not long for a walk-in. Very clean and welcoming environment, and Dr. Hart was very nice and quick in helping diagnose my infection. Will definitely go back the next time I'm feeling sick.

I literally downloaded Yelp just to leave this place one star. This "walk-in clinic" has zero…read moreregard for appointment times. I showed up 30 minutes early for my appointment, got a text to check in, so I went inside. Big mistake. The people next to me said they'd already been waiting an hour. When I asked the front desk why they would text me to come in if they're that far behind, I was told there's still at least an hour wait. So let me get this straight: I'm sick, you tell me to check in, then refuse to let me wait in my car because "patients need to wait inside"? Why? So we can all sit shoulder-to-shoulder, coughing on each other, while you run an hour behind schedule? If every patient is on time and you're just piling us up in a waiting room, you're not running a clinic--you're running a hostage situation. If you're this behind, don't text patients to come in and then not allow us to leave if we want to hold our appointment time??

I will NEVER go here again. As Self pay made clear I'd been fighting a UTI for 2 months, the NP…read morewith labs done there in hand prescribed me something THEY had available for $20. It did nothing for my UTI and then I'm told today I have to come in again? Pay $99 AGAIN! I told them the first time, specifically that I needed a Strong Antibiotic and they prescribe something subpar which did nothing. Probably something they need to offload to the Public. Doctors like this give Medicine a Bad name. What a racket to force patients back a second time.

BEWARE!!!! I've been to here a few times before my last visit, and the experience of all previous…read moretimes were good. It is within blocks of my job, so it makes going here easy. However, after the recent experience I had, I won't ever be going back and I'll be letting everyone I know not to as well. I question whether this place even employs real medical professionals. First, I waited very patiently for over an hour and a half to be seen - there was only one patient that was treated in that hour and a half also. I pay upfront - this happens everytime. The individual there (I assumed a nurse) asked my symptoms, my medical history, medicines I am on - all normal questions. At one point she had to GOOGLE ibuprofen to put it in their system. I'm not sure if she doesn't know what that is or doesn't know how to spell it. Next, she turns the monitor screen towards me - the camera on top pulls up my picture on the screen - and says "it'll notify me when they come on" and walks out of the room. I realize that suddenly I will not ACTUALLY be seen by someone, but instead it will be virtual - at this point, I've already paid and waited for more than an hour and a half so I just want to get treated. NOTE: the woman there asking all those medical questions DID NOT tell me it would be virtual at any point - which I could have done through my insurance company from the comfort of my home. Then, this woman shows up on the computer screen and says she is "Dr. Reddy". She is clearly sitting on a couch in her living room with sweats on and with a dog barking in the background. REAL PROFESSIONAL. I wouldn't think this would be professional at my job, much less in a medical setting. This "Dr. Reddy" asks me about a million questions, including ones that don't make sense like "are you having pain while urinating?" when I came in because I had chest congestion and difficulty breathing after using my asthma inhaler. It was like she was reading questions off a script. Then "Dr. Reddy" says she doesn't want to give me any medications because since I'm diabetic that will cause complications and goes on a rant from there. I AM NOT DIABETIC. I had to stop her and explain to her that I wasn't diabetic - I NEVER HAVE BEEN! I don't think she even read my medical file. Then the virtual "Dr. Reddy" tells me that even though my husband and niece who both went on the same vacation and got sick WITH THE SAME SYMPTOMS AT THE SAME TIME, that what I was experiencing was not sickness but inflammation and that she was going to refer me to an ENT doctor (which she said could take 1-2 weeks before they even called me to set up an appointment) and to continue taking the same over the counter stuff I've been taking for over a week. My niece was diagnosed with an upper respiratory infection days earlier and had gotten sick at the same time as me with the same symptoms, but I had put off treatment because I did not want to take off work. I told her that I was having to use my asthma inhaler multiple times a day for my breathing to be controlled. She told me that if it gets worse before I see an ENT, which usually takes weeks to get an appointment, just go to the hospital. Why should I wait until I CAN'T breathe to get treatment? Isn't that why I came here? They ran NO tests. I walked out without receiving ANY treatment. By this point, it's 9 pm and I leave - I can either go to the hospital and spend an outrageous amount of money and even more hours waiting or go home and struggle to breathe the rest of the night. I chose not to go to the hospital. I've been coughing up even more stuff all night and coughing so hard my upper back is killing me. I question whether the person on the virtual end even has a medical license - which of course, you can't know because it is virtual.

I have gone here several times and should have known after the first two times when they took 75…read moredollar copay and made me wait for 2 and a half hours only to send me home with nothing. This time I went to another urgent care where they told me I had a sever sinus infection and they treated me quickly. DO NOT GO TO REDDY MEDICAL. They do not care about patients and only take your money.

This is the worst doctors office. I've been calling for two weeks to get my meds but no one will…read morereturn my calls or messages. I miss Dr. Lowenthal she was awesome. She left and it went awful.

Everytime I've been there, either for myself or a family member our experience has been great…read more Kind attentive providers who listen. I booked the appt on line, which makes wait time short. I've been using this clinic for years and can't say anything negative.

Care supposed to be treating patients and it's garbage. I went here sick left sick and I am still…read moresick and no care provided

I can't complain about the nurses for I know they do work hard and for the most part have always…read morebeen pleasant. The hospital itself is really no cleaner than any other hospital. It is a nice hospital but they do get a lot of taxpayer's money so it should be nice. The business office is just down right disgusting...and because of them I would have to recommend if you have insurance then go to St. Mary's.

It's the worst hospital they call Piedmont or hospital in that in nothing because the attention is…read morethe ugliest I could present I arrived in my husband's arms without being able to breathe or walk by myself and they didn't want to take care of me as it should be saving lives all this was told my husband he couldn't believe what was happening my blood pressure rose to 145/101 and because of that my body went into convulsions with taticardia they say it was fine but not because in the document they gave me my blood pressure was still high and they didn't give me anything to control it and instead of giving me for my high blood pressure they gave me for my stomach I didn't go with stomach pain and I couldn't breathe by myself I put everything on my part not to die alone God helped me at that moment they didn't even put me oxygen and in the document they gave me on my exit from the hospital they gave me medicine

They would not see me because I needed an rx for Dexcom blood sugar sensors (I just moved here and…read moresee my new PCP next week but my sensor expires in 3 days). I saw a sensor on a counter in the front office. WTAF. The receptionist lied and said they don't write rxs. So I said then if I tested positive for influenza they wouldn't write an rx for tamiflu? She said yes they would. Blueshite.

Let me be clear, This five star rating is strictly fir the evening shift at Reddy Urgent care, that…read moresaw me on 6/17/2025. I arrived late evening about 7:18pm. I was greeted by a very friendly staff , they took my co-pay of $55.00. I had taken a fall and hurt my left wrist, all went well with xrays and ace bandaged wrapped wrist and upper arm, then I was released with aftercare instructions. I returned the morning of 6/19/2025 only Requested a rewrap my ace bandaged had came undone, I was met with rudeness from the reception person, that told me that wasn't possible, and I would have to be started another admission just to get a "rewrap" which in my opinion should be a courtesy! I want to add that the female nurse that came out to explain why I couldn't get a rewrap, was cold, unyielding, no eye contact "Robot" that was not interested in anything else I had to say. If you have to resort to Reddy Urgent Care, I wouldn't recommend the morning shift!! If you can wait evenings until close!! You would find much better care and genuinely caring staff.

Do NOT use this facility if you can possibly avoid it. Waited 2 hours passed my appointment time…read moreand still hadn't been called back. Fellow patients who were called back when I first arrived were still in the back (meaning that even if called back, the wait there would be horribly long). The odds of actually seeing a real doctor are somewhere between slim and none. Look elsewhere. Piedmont, please drop the word Urgent from this facilities name.

Don't waste your time coming to this facility. Checked in and waited hours to be attended to…read more Terrible service.

Awesome doctor who always listens to you and you never feel rushed. Wait times are almost none…read moreexistent and getting appointment the same day is possible! My entire family loves her and makes going to the doctor easy and stressfrew