This is for a visit from October 2015. A big group of us were in town for an event and made reservations at Pier 54 for a group dinner. The service was not good at all. We were 20 people separated into multiple tables. It took a while for the waiter to come and take our orders and to bring us our drinks. Then, things got worse when it started to rain! Obviously, the restaurant cannot control that, but what they can control is them helping us and they didn't. We had to move the tables ourselves underneath the limited area that was covered and at one point, the waiter was just standing there watching us scramble and move the tables and didn't even do anything. When the food came, it was cold and dry. And when we asked for our check, the waiter offered separate bills for each table which we gladly accepted since she offered and then later when we expressed concern about how long the bill took, the owner came out and said it took so long because we asked for separate checks. Hmm.. let's rewind there... the waiter offered so we gladly accepted otherwise we all had cash to pay for the bill. My last comment is that I honestly think this restaurant shouldn't have taken our reservation because they were not equipped to serve such a big party. read more

This place is nice to come and have a drink at the bar or for a nice dinner. The view is beautiful at night but the only downside was the service. Our food was pretty good but it took forever to get to us. I had gone on a Saturday night for my birthday so I was planning on having some drinks but my waiter was hard to get a hold of and she only stopped once to serve us some more water. On the other hand if you mention your birthday they will bring you a slice of cheesecake but according to my waiter they don't sing happy birthday. Overall this is more of a place to go and have some drinks with a couple of friends but I suggest you eat before you go because the food takes forever. read more

I only went here because a co-worker suggested it for our company gathering. Ugh. First of all there are so many smokers outside, it ruins the whole concept of being outside! I'm sorry but GROSS. The server was very nice (and the only reason to give 2 stars) but the food was just hideous. Everything was overcooked...to the point of being hard as a rock. The patio itself is dirty and overrun with weeds and such. Again we couldn't really enjoy the view because all of the smokers were at and/or near the bar where the view is. I won't be back. read more

Just came here on a slow Saturday. My girlfriend and I ordered an omelet, skillet and biscuits n' gravy. The food came out and nothing was as expected. The omelet was under cooked and watery, the skillet was just a mush of things thrown together and the biscuits were tiny with the gravy barely noticeable. In fact the gravy looked clear because it was also so watered down. The only thing we really couldn't look past was the omelet. My girlfriend tried it to make sure it wasn't how it was supposed to be and the one bite made her feel sick. Between the two of us we've had many years working in the restaurant industry so we are very patient and neither of us hardly ever complain. However we decided we had to send back at least the omelet. That was the plan at least except our server didn't return until we were ready for the check about 30 min later. She walked past us several times though and didn't acknowledge us or the empty coffee cup, the uneaten food or the empty waters. We were finally able to ask for the check and inform her that the omelet was under cooked after we ended up splitting my unappetizing skillet. When she returned with the check she said she let the kitchen know about the omelet and they said "it wasn't undercooked that's how it comes." It was a final test of patience as I wasn't about to argue about a dish as simple as an omelet that was raw inside and had a pool of liquid In and around it. We left having experienced the worst food and service we've ever had together. read more

After reading some of the reviews my husband and I decided to have brunch here on a sunday. We thought wed try since most of the reviews were good. Well... we thought wrong. Please just dont go there and I really dont know how people are giving this place a good review...THIS PLACE SUCKS! We got there and thought it was a nice chill place with outside tables and a nice view of the man made lake. We also though how lucky we got since we beat the morning rush. Then we noticed it'd been awhile since we've been standing there and still no one has asked us if we wanted a table. I stared at the asian guy at the bar and since he didnt say anything, I decided to knock on that little door assuming the kitchen then finally the asian guy says you can sit wherever you want. Then came a little lady from downstairs to asked us for our drinks I swear 10 min later i mean she dissappeared then here comes the water and orange juice. The oj was nasty tasted like concentrated made for mixed drinks, t'was flat. While this is happening the table next to us had complained about her food and she was just sitting there waiting. The server comes back after being gone for a long time and we placed our order and this time im really looking at the time cause damn i was getting hungry at this point. Then came a family of 4 with a baby. They sat and sat and no one has come. You could tell by their faces they were getting irritated. It has been 36 min from the time we orderd and we're still waiting for our food and the baby is crying now. As soon as i saw the server I told her to boxed our food cause we had to go and she said 'let me go and check to see if the food is done' I chuckled out loud thinking this rediculous. She comes back from the kitchen and says, "my manager says you guys can just go and you dont have to pay for the orange juice" i laughed so hard and we walked out. At the same time the family of 4 walked out with us I mean i dont know what else I could say to convince you not to go to this place. I just hope that you'd get a better experience than us if you go. Sucks we waited all that time and didnt have a chance to try some of the "good food" they supposedly have that people had written on here about. read more

This place is in a beautiful location, but is a total dump. I walked up and saw all the dead plants, flooded ground due to out of control misters, and an overall run-down appearance. read more

Pier 54 is my go to for after work happy hour and weekend relaxation. Great food, service and view.

We went here for our 6 month anniversary and I have to say it could be a 3 star maybe higher depending on where you sit and who you get as a server. We sat downstairs to be close to the water and some of the tables and chairs had pigeon poop or similar on them (very appetizing). I got the lamb and my wife got the salmon. Here are some of the reasons they get a 2 star: 1) My wife and I don't drink soda, but the water was so nasty we had to order an apple juice and a diet soda just to have a drink. My wife's apple juice had floaty things in it and it made her really sick afterwords. 2) One of the waitresses accidentally set chips and salsa on our table (we thought it was something they give all their customers) and then our waitress saw her do it and came and grabbed the chips off our table and handed it to the table next to ours who ordered it. 3) A Lot of the customers seem like locals who go there all the time. We got treated as if we weren't customers and more like an inconvenience (not part of the "in" crowd). Our waitress visited our table only a few times very briefly and took forever in between trips. We waited over 15 minutes just to get the check. 4) The water where we were sitting had a bunch of filth and was turning my stomach. We ended up moving tables and that wasn't much better. The table was dirty and my wife got her brand new shirt dirty...there was an exposed socket right next to us and a bunch of local kids running around our table. (hindsight we should have sat up stairs - might have made it a 3 star). 5) The lamb had a bunch of fat on it. 6) The food was inconsistent, my wife had fries with her meal and she said they were the best fries she ever had so we ordered another side. The 2nd batch were gross and not even close to the first batch. Although the ambiance wasn't there, here are the reasons they didn't get a 1 star: 1) My wife's salmon was good 2) The lamb was good (minus the fat) 3) french fries if you get a good batch are delicious! 4) cool that is by water in AZ and that you can ride a boat to the restaurant read more

We've visited this restaurant monthly since 1990 and in that time it's had many owners. The recent new owners offer poor quality food and even worse, terrible live music. We have always endured through good food and bad, but the weekend music offerings have always been solid until this past year. We enjoy hearing quality musicians, not obnoxious sing-a-long drama wannabes with no sense of musicianship. Will be finding a new place to listen to music on Saturday nights. The view overlooking the lake IS fantastic, and the staff always polite and capable. read more

Oh dear this whole area has seen better days. Food OK but slow. There is no indoor part so I imagine they are almost dead in the summer, They had very inadequate, dirty, rusty coolers that blew out luke warm air. You have to use public toilets which are pretty yucky. Cheap and kind of on the water but that is where it ends. In the restaurant they advertise you get $5 for writing a review, i won't hold my breath for that. read more

A group of us went for happy hour and received terrible service. The bartender told us to "deal with it" and we promptly left. They were under-staffed which is bizarre for happy hour, especially at a waterfront restaurant. The Watershed next door is a much better option! read more

Went here the other night to grab a beer around 8pm. Ordered a water and Bud Light. The lady came back with just a water and said "Here's the water, but I'm not giving you a Bud Light." We we're cut off before we even had a drink. Won't be going back here. read more

First time ordering from this place today via GrubHub. Out of 9 meals they forgot 3! Yes, 33%, a third of the order was missing! One of meals we did receive was chicken tenders and it was under cooked. How do you mess that up? I called Pier 54 for 20 minutes straight....no that's not an exaggeration....from 1:30 to 1:50 and it want to vmail everytime....everytime! I went to the restaurant and called them while standing next to the bar with a waitress listening in on speaker phone....again voicemail! I will never order from this place again. read more

We just went here at around 7pm. We walked in and noticed a swarm of flys over the fan in the picture. Thought nothing of it, but we were WRONG. This place should be shut down because of the flies and mosquitos swarming the dining area. Not only were the flies an utter nuisance, but our waitress and all of the staff were acting as if nothing was happening. Service was bad. We got our food to go after protecting an appetizer from the bugs. I regret that. This was a $50 meal for two with no alcohol. We could have gone to Flemmings with that kind of tab. The food we opened when we got home was anything but good. My boyfriends burger was burnt to hell after ordering medium rare, and my ahi tuna was overcooked at on a low temp causing a pink inner and stiff steak. Pilaf was good until I thought about how the flies could have easily flown into the kitchen and blended with the rice. I FEEL ROBBED. Do not attend!!! read more

I live in the area and I love this place especially since the new owners took over. The lake is beautiful that it sits on. The only thing I recommend is they need more staff. Service is very slow! read more

Very cool small outdoor bar that over looks the lake. The ambience is top notch and they have misters to keep things cool when it gets hot out. Last time I was there, there was a musician setting up for live music. I personally avoid live music at all costs, but if you're into it this would be a fun spot. Out of the few times I've been here the service has been pretty average. I've only eaten here one time and i am hesitant to give them another chance. The fish sandwich I ordered was nearly inedible. My friends both ordered soup and said it was mediocre. But their draft beer selection is pretty good and they have my favorite, Hop Knot, so the bar gets my stamp of approval. The only draw back is that they don't stay open very late 10pm most nights, so its a happy hour or early evening location. All in all the ambiance and the bar are great, there's entertainment if you like live music, but this shouldn't be your destination if you are looking for a meal. read more

Dropped by for dinner recently with a couple friends who are vegetarian. Pier 54 doesn't have anything for vegetarians aside from salad and soup. There was pizza and grilled cheese on the kid's menu and we asked if they could make an adult size version of that since we were hungry for some heavy food but they don't do that. My vegetarian friends ordered the soup that was available for the day (tomato soup) and all of us gave it a taste and no one liked it much. I ordered the chicken skewers, hoping for a nice filling meal and I got two thin sticks of chicken with a side of fries. The fries on the side were not good either. I had checked out the pics on yelp before heading down there and it seemed much better than when we went there ourselves but maybe it was an off night. For dinner, it wasn't my favorite as none of us were very happy with our meals. The redeeming quality of the place was the drinks! The drinks were fabulous! If you're a fan of sweet cocktails, the Malibu Mai Tai and the White Gummy Bear are awesome! My conclusion would be that I would go to this place for drinks and maybe try it out for breakfast, but not for dinner and definitely not if you're a vegetarian. Seems to me that this place has its specialties that it makes really well and you may want to stick to if you go there. Might be best to ask the servers what they think Pier 54 makes really well and go for it because otherwise you may end up with something not so great. read more

Saturday, Nov. 4th went to Pier 54 for lunch...OMG. First the prices were 20-25% higher on the menu than online...STICKER SHOCK!!! We have been her before, but NEVER AGAIN. Then we waited 35 minutes for our order to be taken (! waitress for 20+tables). People who came in after us had their food long before we did. When the food finally came, it was totally inedible. We ordered Fried Calamari & BAKED Brie with Cranberry Sauce. The calamari had no seasoning whatsoever & were fried to the crispiest crisp I have ever encountered; the brie was NOT BAKED but deep fried also & in the same oil as the calamari (you could actually taste the fish on it). Two bites of each & we were out of there. Left money on the table with the uneaten food. As we got up our waitress walked over wanting to know did we need boxes. Said "NO" inedible food. She never responded in any way at all, just walked away. Needless to say we will never go back & yes, I agree, Denny's would have been far, far superior. Save your money on these inflated prices with inedible food & go to Miele's, Dim Sum Café or Casey Moore's for good food times & fair prices. read more

I love the ambiance of this little place. It's quiet with a pretty view of the lake. Nice patrons, and the circular bar is inviting to converse...whether you came with friends, or by yourself, you will enjoy pleasant conversation with patrons. Pier 54 also does a good job of cooling the place off with a good mister system and generators. Kudos for that. That is the best of Pier 54. As for the rest of it, the food is mediocre. There are a few good menu items, but I can cook better food at home...and I don't consider myself a good cook. The service definitely has something to be desired. If you're not a regular, expect to be ignored (except for a select few servers). I really don't understand how a server can have a 5 minute conversation with the couple sitting directly next to me, and not even glance in my direction (even though I'm waving and trying to get her attention). This is common. Most of the male staff appear to be stoned - regularly. This establishment will also try to jip you on your food portions. One time I ordered a salad that was supposed to be served with some sort of bread. The salad was served without the bread. When I asked about it, the server admitted that he realized the meal was served without the bread, but they happened to be out of the bread. How are you out of bread? And so what if you are, give me some other option or offer to reduce my bill. Don't just serve it and hope it goes unnoticed. Another time, I ordered the St. Patrick's Day special...corned beef, cabbage, and scalloped potatoes... 3 slivers of scalloped potatoes. And more recently, I ordered the pasta which came with a house salad and some sort of bread. The bread was not served with the salad, so I expected it would be served with entrée. It wasn't. I was asking for a to-go box for the pasta before I ever had a chance to ask the server about the bread that was omitted from the meal. Those are just 3 examples. I have more. I have spoken with the owner about this before. But the omitted/slender items that are published on the menu continue to not show up on your plate. And the poor service continues, as well. I guess if you have a nice view, you can get away with that. I may not be a regular, but I frequent this establishment 1-4 times per month. I think that qualifies me for decent service. In actuality, it could be my first visit to this establishment. I should still receive quality service and what I ordered off the menu. read more