Honest, extremely reliable, some of the most competent mechanics I've used…read more They have also shown times of compassion and helped me out in emergency situations with flats etc. There are cheaper alternatives, but if you want something done right the first time go to them. If you are having complex issues go to them. I've had multiple cars worked on by them through out many years and some of those cars could have sunk me financially. They were very open about return on investment and when to get out of a lemon.

They have worked on my car several times. Excellent service!! New tires , replaced my brakes!…read more Also I get my oil changed there too!! Always polite!!

The best! I trust them with all my auto needs, from simple oil changes to snow tires and engine…read morework. The shop is full of honest workers and affordable prices. Go visit them you won't regret it

Recently needed brake and wheel bearing work done on my SUV. Work was done promptly and price…read morereasonable. Would highly recommend Quality Auto.

This is an honest and professional shop, They do not sell you anything you do not need but they…read morewill advise you for your own safety what they have concerns about. They will not pass a vehicle which is not safe to drive and I respect them for their honest and professional mechanical work. No one wants to spend money on car repairs but Aaron is the most reasonable rate in Onondaga and Madison counties. He communicates any issues he finds BEFORE he does any work and tells you the cost up front. He cares about his customers. Sometimes I have to wait a week to get in but safet repairs takes time. I have been coming to Aaron for over 10 years and he has great deals on tires, better than online or the big box stores. They are busy because they are good. Some people do not like to hear bad news about what a vehicle needs repairs to it, but vechicles are the most important assett you use everyday and it protects your life and everyone else on the road. You can trust this garage and Aaron has over 20 years of expereince.

My son, a college student at SUNY Morrisville, went here for an oil change. The price of the oil…read morechange was fine ($60), but they told him he needed both front tie rods done, new tires and an alignment. First, he didn't ask for them to check anything on the car out. Second, I brought the car home to my mechanic a week later and just 1 outer tie rod needed to be done. The car had just been inspected a few months so we knew the other stuff was probably fine even before double-checking. I feel like they were trying to take advantage of a naive college kid. Don't recommend.

I had Dashboard Christmas Tree Lights blinking. The Dealership tried twice and I thought I have to…read moregive a 3rd try as a Dealership I was paying top dollar for a car that was no longer under warranty. So with two recommenations, I went for Big Dog. After the fix, they wanted to save me money and handed me a list of details to give to my Dealership. And they honored it. Shout out to Five Star Subaru and Big Dog. Todd was amazing and right now my husband's truck is there. I will be posting again soon. Shout out to Big Dog.

I had an absolute terrible experience with them! I seen good reviews so I tried them out they let…read moreme leave with my calipers off of my rotors, which then put my life at risk and then I needed to get new rotors because it pretty much destroyed him! I have a video if you wanna listen to it! Asked them to fix my tires cause they kept going low. They "changed" the valve stands. And yeah, I'm still having the same problem and I told them that when I brought it back and still didn't fix the problem.. then charge me 1600 for brakes and rotors one wheel bearing one tie rod, a lightbulb and two valve stands.... I was out of work for multiple days. I had to bring my car back., because they couldn't do their job properly the first time, and then charge me for the caliper that they couldn't do right. places is a joke if you want to get ripped off, go there! They charged me for some of the dumbest things they will nickel and dime every cent they can get! I wish I could post pictures and videos! To show you!

I have been bringing my vehicles to west main since the beginning. Even back when it was Foor's…read more The service hasn't changed. Great mechanics great customer service and the work is always done well. Honest and straightforward. I sent my friend there for a break job that a local dealer told her she needed. 2 hours after she dropped it off they called her and told her she did not need breaks and they were fine. They could have done them and taken her money but they were honest and saved her $800

Work was overpriced.It was double what I was quoted after the fact from 3 other shops and work was…read morenot guaranteed when I picked up my vehicle, I made it a mile and a 1/2, and it broke back down, I ended up having to get another vehicle afterwards.I do not recommend , after I asked around a few people , they all said negative things about it that it was overpriced , and that the people were shady

I've taken my 2019 ford hybrid here for every oil change for the past year or so and have never had…read moreany problems, they get me in and out

Took my vehicle in for an oil change as I have done before.However this time the individuals…read moreworking were not properly trained and or knowledgeable.( severely lacking what to do or not do! My vehicle has a mixture of nitrogen and oxygen in the tires.The valve stems are clearly identified as such.Never had a problem in the past! During the oil change a young man came out to the waiting area and started that I have a problem with my tires. He tried to check the air pressure and was unable to.( Air??? just blew out with no reading ) Due to the incompetence of this individual it cost me $160.00 to repair the damage done. I will NEVER take a chance going there ever again!

Jan 2026 -***** Excellent honest service, Mgr, Kevin very accommodating and helpful. Great owners…read more&!mechanic's Car is done tight, every time, on time, and at the agreed price. No surprises. Been satisfied with service here since around 2018 Will come back Carl L

Great service. Mgr Kevin very accomadating. They fix it right the first time, on time, and for the…read moreamount agreed to. What more can one want?.

Excellent. You don't meet many car dealers you feel that are genuine and honest..Larry hands down…read moremade me feel exactly that from the moment I walked in. I'd recommend Everytime..5 star for me!!

Very nice experience here. Friendly owner and very helpful mechanic. My truck was ready quickly!read more