They are amazing here. My 2 pugs and my 2 cats have all been there multiple times. They are caring…read moreand patient. Animals were treated well I felt and well looked after. Regular checkups. Teeth pulled. and Spay/neuter. we are from Canada and they charge substantially less even with the exchange rate. I met others in the waiting room who loved the place.

Just wanted to let you know my precious Yorkie Snickers died Friday evening after routine work at…read morethis clinic. I live in Canada currently for work and at the recommendation of my boss I took Snickers to this vet in Ogdensburg, NY Thursday for a routine teeth cleaning. They did blood work before they did the procedure and said everything was "beautiful" so they would proceed with putting him under anesthesia. They did the procedure and released him around 4:30 pm Thursday. They said everything went well and he didn't require any extractions in fact they told me his teeth were in such great shape that whatever I was doing to "keep doing it." They said he would be groggy from the anesthesia but would be back to his normal spunky self in 24-48 hours. His breathing was rapid and he sounded like he was snoring by the time we got home. I stayed home from work Friday to keep an eye on him and even called this vet to ask about his current state and held the phone up to Snickers so they could hear him but the person on the phone said it was normal so I went to my 4:00 pm gym appointment with my trainer. By the time I got back home Snickers was lying down on the bathroom rug, still breathing, but I noticed a little bloody vomit on the carpet. I scooped him up and took him to his primary vet here in Canada within 2 minutes of my house. He vomited what looked like bile on me and died in my arms in the 2 minutes it took to get there I contacted the after hours emergency at this clinic and someone called me back. All I got was a "sorry for your loss" so I made arrangements through the vet in Canada to have him cremated and his ashes returned to me. I spent $286 for what was supposed to be a "routine" dental cleaning....now I had to spend an additional $350 the next day to cremate him. I returned to this vet clinic today (Saturday) to request my money back but all I got was "sorry, no management on site to discuss this with you....come back Monday." Obviously I was extremely upset and very emotional. Snickers was everything to me. He was only 9 years and 5 months old and was in perfect health when we walked in on Thursday....the cleaning was supposed to be routine. They asked me to leave and I refused so they called the Sheriff on me. I am beyond heartbroken. Between May 2017-November 2017 I lost my younger brother, stepfather and uncle. Now not even three weeks after returning to Canada from my home in Virginia where I underwent three major surgeries that Snickers saw me through I have lost my very best friend and I'm supposed to be okay with an answer of "well that's the risk of anesthesia-that's why we have you sign the paperwork" from some doctor at this clinic. This is unacceptable. If his teeth were in such great condition why not just examine him and tell me from the outset the cleaning isn't needed? So if you are reading this review please save yourself the pain and risk of loss and just don't do it. Clearly someone at this clinic does not understand the correct amount of anesthesia to safely administer to a 7 pound Yorkie in excellent health. Oh and if your dog dies after a procedure at their clinic keep in mind they will want the body to do a necropsy to determine cause of death if you are requesting a refund for a routine procedure. The after hours person who called me failed to mention that which is why I chose not to hang on to my dog's dead body for three days and opted to have him cremated as likely any loving pet parent would do. If there was an option to give this clinic ZERO stars I absolutely would. Taking him to this clinic for a "routine" procedure will forever be the biggest regret of my life!

Dr. Harper is a fantastic vet. Compassionate , caring and extremely knowledgeable…read more He was our "go-to" vet when he was in Canton, and again when he was in Raybrook. We didn't mind the drive from Massena because we knew our pets were going to get the best care possible! Take you furry kids to Silver Birch Urgent Care!!!​

Brought an ill cat in for care. Was told he needed teeth pulled. Paid over $1000 and he continued…read moreto be ill. Went to another vet who informed me the cat's teeth were fine and that he had a gum infection. He kept shaking his head at what they did to the cat -- even asked to take a copy of the information on the bill.

I want to Bridgeport vet for everything they did during that being sick they did everything they…read morecould

Basically tortured my cat for a quick $, she was so traumatized she developed stress induced FIP…read morewithin a week. We tried to give her treatment (via a different, better vet we should have gone to originally) but she suffered and died a horrific death. She was very healthy beforehand the procedure should have been routine.

I will never go back here, for a few reasons. To begin, one of the first visits we ever made, one…read moreof the vets yelled at my husband. We were in the waiting room, with our 65lb puppy, and he was very excited and just wanted to say hello to everyone. We let him say his hellos and then he was told to sit and stay. When giving our dogs commands we use a more firm tone of voice as most people do, the vet yelled across the room telling my husband not to yell at our dog. In a room full of people this was obviously uncalled for and it embarrassed him as well. That was the first thing that ticked us off. Every time we brought our dogs in here, they load them up on goldfish, cool whip, squeeze cheese, you name it. They always come home with diarrhea. I get it, you're trying to keep them distracted, but if you're giving vaccinations properly you shouldn't need to keep a constant flow of terrible foods going to keep them distracted. And if you don't know what you're doing and you do need to distract them, use dog treats so that my dogs don't come home with upset tummies and the squirts. Another thing, this office ALWAYS quoted me at least 80-150 dollars less than the bill ended up being. I asked approximately how much my dogs neuter was going to be, everything included, and they quoted me at $300. My husband went to pick up our pup and pay the bill and it was over $500. Shouldn't you have set prices for these things? So that you can give ACCURATE quotes? Before anybody asks, "well why did you keep going?" I've read terrible reviews about nearly all of the nearby veterinary clinics, and since we started both of our dogs vaccines here I just rode it out and decided to finish their vaccines here. Now that they're finished for at least a year or so, we'll never go back there. To say the least, I wouldn't recommend this vet to anyone unless you're willing to pay more than normal, get judged by the staff, and have puppies with upset stomachs because they feed them a ton of terrible shit while they're getting vaccinated, nails clipped, ears cleaned, etc. I'd also like to add I have NEVER written a review on any app, anywhere, but that's how irritated I was with this place. I actually took time out of my day to let everyone know how much this place sucks. If you've read this far, I applaud you.

The vets and techs at this office are great. But you have to get through the grouchy, grumpy,…read morecondescending, rude woman at the front desk (Sandy) and she makes it not worth going back. It's really unfortunate that an animal loving facility would have such poor customer service you don't want to go back.

Recently we had to put down our beloved family pet Griffin, a 15-year-old shiht-zu. We had had him…read moresince he was 8 weeks old, so was very much a family member. Due to Covid our regular vet was not doing home euthanasia, so I reached out to Prescott Animal Hospital to see if they could help. (Our only other option was to have it performed in a parking lot) They could not have been more gracious. The kindness and patience we received was so appreciated as, you can imagine, it was a very emotional time for us. To the staff (techs) who provided a soothing voice on the telephone when we called and to the vet who arrived on time and showed such compassion and professionalism when needed - THANK YOU

I called to have porcupine quills removed from my dogs face. They won't even see him. Thanks so…read moremuch for caring for someone's pet. So a dog in an emergency situation gets no help. Glad he wasn't hit by a car! Worthless practice!

We cannot say enough good things about the Canton Animal Clinic, and especially Dr. Martin and vet…read moretech Hannah. Saying goodbye to our beloved French bulldog, Jax, was a difficult moment in our lives. From the moment we arrived, we were treated with professionalism, compassion, and respect. Dr. Martin and Hannah took the time to explain everything clearly, answered our questions, and ensured that Jax was comfortable, dignified, and surrounded by love in his final moments. The clinic was clean, calm, and thoughtfully prepared, which helped create a peaceful environment during an emotional time. Most importantly, they gave us a genuine sense of peace. Jax was treated not just as a patient, but as a member of our family. We are forever thankful for the kindness, care, and humanity shown to all of us.

I don't know what the other reviewers are talking about. If you have pet insurance and actually…read moretake care of your animals - not to mention remain cordial and polite with the staff there, as anyone should be, they are fantastic. We brought in a kitten we just adopted who had ear mites, and an infection. They were very gentle, kind, and supportive of us. They took great care of my kitten! If you can't afford the vet bills to make sure your animal is in proper health - don't own an animal. They're not belongings, they're living creatures that require care. This clinic is fabulous and will be our Maven's primary care facility!

In over 13 years of caring for my dog, Dr. Mary goes above and beyond and truly cares about pets…read more Enough so that I'd bring my dog to her instead of vets in Syracuse, Reno Nevada, and everyplace in between those years took us. Can't express enough - simply the best for those of us who treat pets like family and want the best care possible for them.