Their location is actually by the subway across the street, but it was easy enough to find with a…read morephone call!! They got me in same day for a conch piercing and small leg tattoo. The staff was super helpful and FRIENDLY and made me feel very comfortable the whole time. They were very considerate the whole time checking to make sure I was ok before continuing. My piercing came out beautifully and they had a great selection of earrings to chose from. My tattoo was also beautiful and I'm glad I listened to a few of their recommendations! Wasn't sure if I would want more tattoos or piercings but I'll definitely be back after that experience! HIGHLY RECOMMENDED I'll add my tattoo photo once it's healed :)

Not only did Mr. Morrow place my piercings just perfectly but he did a fantastic job of making me…read morefeel the most comfortable as humanly possible before sticking three needles in the top of my ear. I am incredibly happy with my triple forward helix piercings and I'm thankful I had him as a piercer. He was knowledgeable and helpful throughout the entire process. He even explained all the different types of jewelry he could pierce with and gave me a bunch of options. Great shop. Incredible job. Thank you!

Lucky bird tattoo is a phenomenal shop while they are a little pricey the quality of the tattoos…read morethat you get are unmatched and the vibe is super laid-back.

I came in for a double helix piercing which is more complicated than I thought. How hard can it be…read moreto punch two holes in my ear? Thankfully I had Scott as my piercer who explained that aligning two piercings facing the same direction on my 3D potato-chip surface of an ear takes real skill, care, and consideration. Thankfully Scott had all of these, and I'm really grateful to have stumbled upon this shop. Scott was exceptional in explaining the whole process and prepared me well for the big ouch and the aftercare. I really worried about the healing process because of various reddit posters, however the magic spray (hypochlorous acid + saline) he sent me home with has made the recovery a breeze. I've had the piercing for a week, and I forgot it was there after the first 36 hours. No inflammation or any signs of irritation. I'm only going to Scott for any future work. The only con of coming to Scott is that you'll want more piercings because he does such a good job and made the recovery so easy. He's also a cool and courteous dude. 10/10

This location has actually MOVED To 107 Chester Station Ln, Chester, MD 21619…read more Make a quick left once you get off of the highway exit. I arrived to the shop @530 on a Friday. Apparently the owner was about to close the store, but a girl who came in infront of me wanted a piercing and I came in right after her. No problem at all. Tommy was able to do my piercing. I got a Rook and he answered all of my questions and was patient with me as he prepared for the piercing. $60 for all piercings. ($40 for the piercing, $10 for the jewlery and $10 for the after care) I paid with a debit card and left with some cleaning solution. He does walk in piercings on Fridays ONLY. All other days are by appointment as his shop does a lot of tattoos. Almost a week later, and I'm satisfied with the outcome!

Bro, when I tell you I came in not having done a single thing on my cartilage and I was TERRIFIED…read more The service was amazing, they're funny, professional, and just a great vibe. 10/10

I got all three of my facial piercing by Tricia and she's the best!!!! Friendliest place with lots…read moreof beautiful jewelry options. I had my eyebrow, and both sides of my nose pierced here and had no problems whatsoever. Everything healed great and I plan to go back for more sparkly jewelry soon

This place is amazing! They definitely care about their…read moreclients and little ones. For my daughter 13th bday gift she wanted snake bites and I rather her come to me than do something ridiculous and unsafe and do it in a girls bathroom, so I took her to a professional. I was recommended by another military spouse to take her here. Best decision! Our piercer was Trish and she was extremely informative and made sure she checked IDs, Birth certificate and made sure my daughter was comfortable. This place was really cool too. Loved the art pieces. We will be back in a month for my daughter check up on her snake bites!

When ordering refurbished jewelry, the finest print reads that you are taking a gamble with your…read morepurchase BUT you are allowed to choose a ring size. The choice is a formality that is ignored. My order for 7.00 refurbished ring arrived as a 4.25, requiring an increase of 2+ sizes. This resizing is not recommended as the ring integrity is compromised, therefore NOT covered by my purchased lifetime warranty. The phone customer service agent was just as confused as we were. We were prepared to call the dream engagement ring a wash and request and return... until we met Faith and her team at the Westfield Annapolis Zales location. Faith immediately recognized our troubles as a Zales fine print disaster, realized a pave diamond was missing and listed our options. While weighing those, she offered to look into a "third option". She came back with the exact ring (NEW, not refurbished) in my fiancées size and requested we try it on. Perfect fit. Faith insisted on immediate exchange so my fiancée could walk away with her dream ring. We were able to do just that and left with tears of joy and relief. Thank you Faith. We will be sure to come back for all our needs and will rave about this experience for our entire lives. We are grateful for good people. Sincerely, The newly en"gay"ged ladies

My husband and I purchased our rings from here in 2013. We are both more than happy with the…read morejewelry itself, but the customer service leaves much to be desired. Today I stopped in with hopes of having my ring cleaned, and getting an estimate on rhodium treatment, as well as soldering and sizing. I stood in there while one of the sales representatives had an in depth conversation with a customer on life, and world views. I think it's wonderful to have a connection with your clientele, but....if there are individuals who need to be waited on, conversations should be curtailed in order to accommodate the customers on need of service.

Had a full face threading! She got me in and out. No photos because my face is usually a lil red…read moreand I forget. My face isn't super hairy but I like the random hairs removed. Threading works better for me than waxing or using nair. I don't breakout when I go to this venue (I have at other venues). They seem clean, relaxed, and organized. I'll return. The last lady was chill, the girl before who I've been to several times was really nice and talkative! She threaded me before my bachelorette party and bridal shower. I wish she was there before our wedding! That would've put all the pieces together!

They took me right away no appointment needed. Friendly and affordable! I haven't had threading in…read morea while and the nail salon who's been doing my eyebrows has really went down in quality and thinned them out so bad. I even had my daughter with me in the stroller and that worked out great! Guess I'll be taking a monthly trip to the mall. Been trying to stay out of there to save Monday ;-)

Selina is a wax magician, and had such an amazing attention to detail. definitely coming back to…read moreher!

Book with Arianna!! She's awesome and she made the whole experience fast, thorough, and painless!!read more

The store is very nicely organized. There is a huge selection of jewelry, trinkets and other knick…read moreknacks. It is divided by jewelry style, designer etc. Incredibly easy to navigate and find what you are looking for. The store gets cramped when it's busy with not much room to move around without being shoulder to shoulder with other shoppers. Great store overall however the customer service was not exactly stellar. Although there were employees available and offering to help with many things, it seemed kind of forced. I really cannot complain that much but this store sells rather expensive everything and when an employee looks unhappy and disinterested in helping, after offering help, it can detract from the experience. Again.. I don't have much to complain about but I cannot give 5 stars.

I have been looking for the Brighton Brillance earrings and so hard to find since they aren't made…read moreany longer. I lost mine during the holidays.Found the pair I needed in the Annapolis store and the clerk Sue was just the nicest most helpful lady ever. She had them in stock and is shipping them to me in Florida. She is a real asset to the company. Thank you again Sue!!