If you are looking for an honest, ethical and true professional jewelry store, look no further then…read moreDunbar Jewelers. I found this Jewelry store four years ago, and everything I have purchased, or had repaired, have been nothing short of amazing. Chuck, Hilary, Anne and Lucy always go above an beyond, to ensure that you are 100% satisfied. Oh and I would be remiss if I didn't mentioned the vast and gorgeous selection of fine jewelry that is available for the most discerning customer. Please indulge me for a moment, for I would like to share my most recent experience with this team. I own a beautiful diamond and sapphire ring that my mother, who is now deceased, gave to me. I had the appraisal done by a jeweler, that I used prior to finding Dunbar. Unfortunately while on vacation one of the diamonds fell out and was lost. I wasn't too worried since I had the ring insured. I brought the ring to Michael and Hilary, along with the appraisal to have the repair completed. Unfortunately the appraisal that was given from a jeweler who will remain anonymous, was incorrect and quoted the diamonds as half their actual size. Therefore the insurance company was only willing to reimburse me for one-third of the total replacement and repair cost. Chuck and Lucy having listened to my story, offered immediately to compose a letter for me to send to my insurance company, along with the corrected appraisal. Today I was notified that because of the letter and new corrected appraisal, the total repair will be paid by the Insurance Company. Can you imagine my surprise and joy? Especially with the holiday season upon us, this additional expense was going to be difficult. I can't tell you how much I appreciate Chuck and his entire team. They did this for me, with no financial gain for them. The integrity and kindness shown by the Dunbar team will keep them forever, as my number one choice for jewelry!!!

Had a couple of bracelets clasps replaced and a necklace fix. Amazing customer service. They…read morereturned everything cleaned and polished looking brand new . Recommend to all my friends and family .

Sammy Hannoush is awesome. We met him ten years ago and have been getting all of our jewelry from…read morehim since. The value and quality of his jewelry is fantastic. His stores are always beautiful, stocked and clean. You walk in the door and you're greeted immediately by staff. Pedro is very helpful as well. I prefer to see Sammy because he made my wedding rings and understands me but Pedro is my next go to person. Honestly, every staff is very friendly and professional. If you don't see anything you like, let the Hannoush Family create a piece for you! I always recommend Hannoush Jewelers to everyone and I won't go anywhere else.

Sammy and Priya were so easy to work with. They both were very knowledgeable and helpful when I was…read moretrying to redo the look of my 51 year old wedding band and engagement ring. They went above and beyond to give me ideas on what would work and what would give my rings the most "bling" I was looking for. I used a diamond from a necklace I was given from our 25th wedding anniversary that was larger than my original diamond. Sammy recommended adding small diamonds to my plain wedding band with a channel setting. The result was beautiful craftsmanship and an entirely new look. The price was what you would expect for quality work. Everyone in the store went above and beyond.

They were able to replace a lost diamond in my wedding band, reinforce the prongs and resize both…read moremy wedding band & engagement ring for a very reasonable price. Another local jeweler was going to charge more than double Christie's price and do unnecessary work. I'll never go anywhere else again. Thanks!!

Six years ago I canceled my wedding. As you can imagine, it was a ridiculously tough time for me…read more Christie's went above and beyond, making an exception to policy and giving me a credit for my wedding band. I can't tell you how much that meant. Yesterday, I walked in and met Ozzy Aponte. He was just the right salesperson for me. I used the credit (and some extra) to buy myself diamonds. Beautiful diamond earrings and some pearls. Ozzy stuck with me as I was hmm'ing and haw'ing. He was personable, fun, knowledgeable.. and he even predicted my final choice on a sticky note. Go see Ozzy. Go to Christie's. Love yourself and your diamonds.

Ben was an amazing person. helped me thought my whole watch buying process and helped me fit it…read more Great service!

Ivanny treated me super well n i will be coming back really recommend her for anything jewelry wiseread more

They corrected issues in the repair. And, the correction was excellent. My ring is beautiful nowread more

I had a wonderful experience. They did a great job, quick efficient and reasonably priced.read more

Love local Main Street jewelry stores. Kelly was extremely helpful and there was a wonderful…read moreselection of items to choose from. Especially love that they have an extra section with good quality value items so that I could select something that I won't be worried to lose. Gift wrapping is gorgeous. Highly recommended.

Family-owned business that has weathered many storms and still provides the highest quality items…read moreand services at honorable prices. Been a patron for 50+ years as has my family.

Very friendly and helpful. Fair prices. Great service. This is the place to visit for jewelry in…read moreGlastonbury. Hence the name!

I'm typically not one to leave a negative review but felt the circumstances warranted it in this…read morecase. I visited Glastonbury Jewelers on a Saturday to look at tennis bracelets, and found one that I thought I liked. Sandi, one of the saleswomen, was incredibly sweet and helpful and assisted me with trying on the bracelet, recommending sizing for it, etc. As it was clear the bracelet was too big, I paid but left the bracelet to be shortened by half an inch. Later that day and after talking to my husband, I decided I wanted a bigger carat weight bracelet, and he wanted to be the one to buy it for me. I called the store to have them pause on shortening the bracelet, but was unable to get in touch with anyone as the store was closed. Come Tuesday morning, I called the store again (due to them being closed Sunday-Monday) and spoke to the owner's daughter and explained that I wanted to return the bracelet, and have my husband buy me a bigger one; I offered to pay for the time and labor incurred in shortening the bracelet. She assured me that there was no need to pay for the time/labor, and it shouldn't be a problem to add the removed diamond links back to the bracelet. I then decided to swing by the store later that day to receive the refund, and spoke with the owner, Tony. He refused to let me return the bracelet (mind you, the bracelet had not left the store since I bought it Saturday, three days prior) because it had already been shortened (if the store policy is no refunds once an item is shortened, etc, TELL your customers that BEFORE they decide to do so!!) I explained that I no longer wanted the bracelet, and again offered to pay for the time and labor incurred. He refused, stating he couldn't let me return it for a refund as this was "not right" and offered me a store credit. I AGAIN explained that this was no help to me, as I wanted a bigger bracelet that my husband wanted to be the one to buy for me; offering me a credit was just me using the majority of my money for a bigger bracelet. He then went into some rambling explanation of how he had the bracelet "on memo" and couldn't take it back because he needed to sell it....but then also said he would have let me return it had it not been shortened (still not sure how this logic makes any sense, but okay). I half entertained using the credit for something else, and having my husband still purchase me a bigger bracelet; however, each custom item I wanted to make was met with some kind of resistance "it's hard to get a good heart shaped diamond, etc, etc" (no, it's not, as I asked two other jewelers I frequently use who said this was no difficult task). At that point, I was so fed up that I just left and said I'd let Tony know what I'd do. I came back the next day and picked up the bracelet, which I then sold to my aunt who wanted a tennis bracelet. Luckily I got my money back, and am now purchasing a new bracelet and a few other pieces from a jeweler I typically use who actually offers superb customer service. If Anthony hadn't been so resistant, he would have ended up making more money by letting me return the bracelet, as I would have purchased more items and my aunt would have bought the one I returned. Long story short, there's better jewelers with much better customer service and return policies than this one. Avoid!!

I went there for some jewelry, they have the best!! But I was immediately put off by the annoying…read morepeople who worked there swarming me and trying to sell and make me things. It was jst too much. I didn't even start looking at things yet and jst wanted to shop. Probably won't go back again which is too bad because they have such beautiful things.

Love this place. The employees are all so polite and helpful. Such a laid back atmosphere. Makes me…read morewant to go barefoot as well. Almost hate to give a good review because I would hate to see the yuppies start knocking. Check it out and I dare you to leave without buying something. It can't be done! Enjoy your visit.

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

Excellent customer service at the East Hartford location! Everyone makes you feel welcome as soon…read moreas you walk through the door. They were knowledgeable,honest,and completely transparent with their valuations. I didn't feel pressured at all, and I walked away very pleased. The selection in the store was also very impressive. I will definitely be back!

Pro: I was greeted by a nice woman. Other than that, this place is not for me. It's very dark…read moremaking it hard to see anything in the display cases. No one offered to turn on a light. There are piles of stuff everywhere. It didn't give me a good feeling to be here.