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    Black Diamond Body Piercing

    4.1 (157 reviews)
    ModeratePiercing, Jewelry
    Open 11:00 am - 7:00 pm

    By appointment only

    Services - Black Diamond Body Piercing

    Piercing

    Black Diamond Body Piercing Photos

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    Recommended Reviews - Black Diamond Body Piercing

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    The red dot is where the piercing was (had been leaning on the blue one). Took out yesterday, was hurting.

    Disappointing Ear Piercing Experience My recent ear piercing experience at Black Diamond İn West Hartford, CT left me thoroughly disappointed. I feel compelled to share my experience to caution others considering their services. The piercing procedure itself was a letdown. Despite my hopes for a precise and well-executed piercing, the outcome was far from satisfactory. The piercer seemed rushed and lacked attention to detail, resulting in an uneven and off-center piercing. As a result, I'm left with a piercing that doesn't meet my expectations and detracts from my overall appearance. After coming back a few days later to buy Jewelry and have a "check up," and showing that the piercing had shifted and was now leaning on the middle one, throughout the process, communication was lacking. The piercer failed to provide clear explanations or guidance, leaving me feeling unsure and uneasy. I expected better communication, but unfortunately, this was not the case. I only got the answer, " I am not sure why it is doing that." (And you call yourself a professional piercer) Clear communication is essential to ensure customer comfort and satisfaction, and it was sorely lacking during my visit. In summary, my experience at Black Diamond was deeply disappointing. The subpar outcome of the piercing has left me feeling regretful of my decision to visit this establishment. I strongly advise others to seek alternative options for their piercing needs. Black Diamond should prioritize improving their piercing procedures, including better communication with customers. Addressing these areas of improvement would undoubtedly lead to a more positive experience for customers in the future. I will stick to Europe where I have NEVER had any trouble with piercings. my piercer was Melissa. I ended up taking the piercing out. Below is a picture of how WAY too close the piercing was.

    Double forward helix by Vikki.
    Brigit C.

    So here's a little background: I got my lower lobes piercings at a doctor's place with punch guns. I've never had a legit piercing with nails and an actual choice of jewelry. So here's what I thought of my first actual legit piercing experience: AMAZING. I really like everything about Black Diamond--the place itself, the jewelry, the cleanliness of the piercing rooms, the immense work into keeping everything sterile, and (most importantly) the staff. Refer back to the background to find the source of my anxiety when I came here to get a double forward helix. I was close to walking away from the door before I walked in, but the second I entered Black Diamond's shop I was welcomed kindly and signed in. Tablets for signing a release form, numerous couches and seats to wait, cases of shiny jewels to put in wherever you get pierced--Black Diamond has it all. I had my double helix done by Vikki, who was absolutely wonderful. I, of course, had to have two piercings done, so I wasn't exactly psyched for two needles, but Vikki made it a fantastic and easy experience. She explained everything and took her time, putting marks where the piercings would go and showing me before I laid down to have it done. She was also incredibly patient with me as I asked an endless array of questions. It's clear in a heartbeat the staff at Black Diamond knows exactly what they're doing. They know precisely how to pierce, how to take care of piercings, and how to manage their customers well and as efficiently as possible. My only tiff--if any at all--is the potential wait time on Saturdays. It is a popular and busy place (obviously--you'll see when you go in), so be patient waiting or schedule an appointment ahead of time. I believe I waited about an hour and a half after all prep work was done (signing in, picking out the jewelry that will go in, paying). I didn't mind and caught up on emails and socialized with other people waiting. Prices here can be slightly higher, but really the quality and experienced piercing, the cleanliness, and the service make it absolutely worth every penny. I'm thinking of what part of my ear to pierce next--I might be hooked after going to Black Diamond. Oh, and check out their Instagram for inspiration!! Get hooked, too.

    The earring pieces

    Last January I received a cartilage piercing then in April I received a second cartilage piercing in the same ear. Within days of the second piercing the original piercings earring fell out. I had to go back to West Hartford just to have the earrings put back in. Black Diamonds pricing is outrageous!! You do not have the opportunity to shop and get the pricing on any jewelry. So once you pick out the piece you want they ring it up and that's where the crazy pricing comes in. Over $300. For a hole in your ear with a piece of jewelry that falls out. Only for a couple months later to go back and want the same piece in the second hole. ( only because I wanted to have matching earrings) Well fast forward both holes have closed. I paid for over priced jewelry that are not in anyway easy to put in forget about getting the earrings in by yourself. Today I went to a different place to have them redone and to my surprise it was reasonably priced and so comfortable. Black Diamond as of last April is still practicing social distancing and still wearing masks. You cannot go in till the exact time of your appointment. This means you cannot shop or ask about their jewelry. You walk in , you pay, you leave, and you've been ripped off! Do not go to this business unless you want to get ripped off and Completely disappointed!When I emailed them( that's the only way you can communicate with this business) They simply said well you chose expensive pieces. We can put them back in at your expense. I waited a very long time to get these piercings and honestly I should have saved my money because now it's in someone else's pocket and I wasted my time and definitely my money. Go somewhere else !

    First ear piercing.

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    Page 1 of 4

    Ask the Community - Black Diamond Body Piercing

    Do they do nipple piercings to? and for how much if not then do you guys know anybody who is proffesional and good and close to 06382,uncasville?

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    Review Highlights - Black Diamond Body Piercing

    I truly give Brooke all the credit for that because she really is an expert piercer.

    Mentioned in 31 reviews

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    Armeny Custom Jewelry Design

    Armeny Custom Jewelry Design

    5.0
    (22 reviews)
    1.3 mi
    $$

    I am not a big yelper, but these guys deserve a rave review…read more I discovered Armeny by accident about one year ago when I was walking through West Hartford center browsing jewelry stores for fun. I met Hasmik who enthusiastically told me about her brother, Armen, and how he creates jewelry by giving customers a computerized image of their piece to review before he physically designs it. I wasn't looking for anything in particular at that time so I moved on, not expecting to return. Well, I am so glad that I stumbled in there! A few months later my fiancé proposed and gave me a very beautiful and unique engagement ring. The ring has a low setting and a twisted double shank, which made it very difficult to find a wedding band that looked good next to it. I was having a lot of trouble deciding the style of band I wanted with the ring, and when I say trouble, I mean I was paralyzed with indecision. I remembered that Armeny makes custom jewelry and thought they might help me figure out what looked best. I also was excited by the idea of seeing the wedding band on a computer screen before it was actually made (that way I wouldn't have to worry about my imagination matching reality). I went in to Armeny and had my first consult with Armen. We came up with 3 different possible styles for my wedding band. I was still having trouble making up my mind and went in for multiple consults. Armen didn't seem to mind my frequent visits, he was incredibly helpful and gave me feedback through the whole thing. One of the options (which I didn't do) would have involved making a double-sided band that sat flush to the curves of my engagement ring, with the diamonds slightly tilting outward so that it looked the most sparkly. Armen would have taken a mold of my engagement ring so that he could make a computerized image of my engagement ring to be 100% accurate in making the matching band. I ended up having him replicate a ring that my great grandmother wore, using her diamonds. (My engagement ring and wedding band do not match at all, but it looks like it is on purpose, and I actually like it that way). He still took the measurements of my engagement ring and then very carefully examined all of her diamonds and told me which ones were likely the originals, and which ones were poorer quality replacements. He made my new ring using all of her original diamonds and found 2 additional diamonds of the same quality to complete the near-eternity style band. Long story short, I love love love the wedding band he made! Throughout the entire experience Armen was VERY attentive to detail. During our consults he was very contemplative and thoughtful and it was clear to me that he wanted to make my ring as beautiful as possible. He is a true artist.

    Excellent work with both jewelry design and repair. Armand is a pleasure to work with.read more

    Photos
    Custom engagement and wedding band created by Armen (left). Tungsten/carbon fiber wedding band (right) purchased through Armeny Jewelers.
    Custom engagement and wedding band created by Armen (left). Tungsten/carbon fiber wedding band (right) purchased through Armeny Jewelers.
    Tricolor orchid petal earrings with citrine drops
    Tricolor orchid petal earrings with citrine drops
    Orchid petal earrings with green jade

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    Orchid petal earrings with green jade
    Gem Jewelry

    Gem Jewelry

    4.4
    (27 reviews)
    1.8 mi
    $$

    My husband and I have been customers for 32 years. Our experience has always been excellent, from…read moremy engagement ring to my 30th anniversary ring. The prices are always the best in the area. Outstanding value.

    I have been a customer of Gem Jewelry in West Hartford for over 20yrs. This past year there was a…read morechange in management and personnel. I visited the store in September and found the service very disappointing. My visit last was over two hours due to the sales associate jumping from me to other customers. At the end of my visit I was told that I would receive an email of the proposed item of purchase the following Monday. I had not heard back so I called and I was informed that she was busy and would get me my quote that day. When had not heard back in 2 days, I called back again. I was told that they are understaffed and she was overwhelmed. She completed another inquiry and would be working on my order. I was told that she would send me the information that night. There was a timeline for the item as it was a gift I expressed my frustration with the delays and my concerns and the associate abruptly hung up. I did not receive the quote as promised again. I have been a past customer here for many purchases and never experienced such poor service. They are not attentive to the customer and do not follow through with a commitment. Unfortunately I will no longer be a dedicated customer as they do not value customers as they did in the past

    Photos
    Gem Jewelry
    Come see our beautiful store located 2 minutes down from westfarms mall
    Come see our beautiful store located 2 minutes down from westfarms mall
    Gem Jewelry

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    Glastonbury Jewelers

    Glastonbury Jewelers

    4.2
    (15 reviews)
    6.1 mi
    $$$

    Very friendly and helpful. Fair prices. Great service. This is the place to visit for jewelry in…read moreGlastonbury. Hence the name!

    I'm typically not one to leave a negative review but felt the circumstances warranted it in this…read morecase. I visited Glastonbury Jewelers on a Saturday to look at tennis bracelets, and found one that I thought I liked. Sandi, one of the saleswomen, was incredibly sweet and helpful and assisted me with trying on the bracelet, recommending sizing for it, etc. As it was clear the bracelet was too big, I paid but left the bracelet to be shortened by half an inch. Later that day and after talking to my husband, I decided I wanted a bigger carat weight bracelet, and he wanted to be the one to buy it for me. I called the store to have them pause on shortening the bracelet, but was unable to get in touch with anyone as the store was closed. Come Tuesday morning, I called the store again (due to them being closed Sunday-Monday) and spoke to the owner's daughter and explained that I wanted to return the bracelet, and have my husband buy me a bigger one; I offered to pay for the time and labor incurred in shortening the bracelet. She assured me that there was no need to pay for the time/labor, and it shouldn't be a problem to add the removed diamond links back to the bracelet. I then decided to swing by the store later that day to receive the refund, and spoke with the owner, Tony. He refused to let me return the bracelet (mind you, the bracelet had not left the store since I bought it Saturday, three days prior) because it had already been shortened (if the store policy is no refunds once an item is shortened, etc, TELL your customers that BEFORE they decide to do so!!) I explained that I no longer wanted the bracelet, and again offered to pay for the time and labor incurred. He refused, stating he couldn't let me return it for a refund as this was "not right" and offered me a store credit. I AGAIN explained that this was no help to me, as I wanted a bigger bracelet that my husband wanted to be the one to buy for me; offering me a credit was just me using the majority of my money for a bigger bracelet. He then went into some rambling explanation of how he had the bracelet "on memo" and couldn't take it back because he needed to sell it....but then also said he would have let me return it had it not been shortened (still not sure how this logic makes any sense, but okay). I half entertained using the credit for something else, and having my husband still purchase me a bigger bracelet; however, each custom item I wanted to make was met with some kind of resistance "it's hard to get a good heart shaped diamond, etc, etc" (no, it's not, as I asked two other jewelers I frequently use who said this was no difficult task). At that point, I was so fed up that I just left and said I'd let Tony know what I'd do. I came back the next day and picked up the bracelet, which I then sold to my aunt who wanted a tennis bracelet. Luckily I got my money back, and am now purchasing a new bracelet and a few other pieces from a jeweler I typically use who actually offers superb customer service. If Anthony hadn't been so resistant, he would have ended up making more money by letting me return the bracelet, as I would have purchased more items and my aunt would have bought the one I returned. Long story short, there's better jewelers with much better customer service and return policies than this one. Avoid!!

    Photos
    Heart-shaped Ceylon blue sapphire and pear-shaped diamond pendant.
    Heart-shaped Ceylon blue sapphire and pear-shaped diamond pendant.
    Rare, oval Spessartine garnet and half-moon diamond ring.
    Rare, oval Spessartine garnet and half-moon diamond ring.
    Oval blue zircon pendant with diamond double halo.

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    Oval blue zircon pendant with diamond double halo.

    Black Diamond Body Piercing - piercing - Updated June 2026

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