First, my daughter got her engagement ring from Linda at St. John's Jewelers. It is a gorgeous 3…read morediamond ring and she is over the moon. As a result, my son decided to buy his engagement ring from Linda. She and her daughter Nikki custom designed exactly what he wanted. They care so much. I love them.

I brought in my fiancé's engagement ring for an appraisal in order to put it on insurance. After 1…read moreweek I received the ring with several scratches on the band. They polished the ring to remove the scratches for free, however after we got home we found that the diamond was loose and rattling within its setting. Update: they reached out to see if they could make it right, and offered to refund the price of the appraisal and tighten the setting free of charge. We got the setting tightened at a different jeweler, but proactively making things right was very appreciated.

The location 6901 security blvd store #139 Baltimore, Md 21244, is refusing to give me a refund on…read moremy deposit for jewelry. I no longer want the product and they will not give me my money back. I requested to speak to owner and they refuse to allow me to speak to the owner. They are not resolving my issue. I want my deposit back.

From the owner: At Paragon Jewelers, we believe fine jewelry should be timeless, personal, and accessible. What…read moresets us apart is our carefully curated collection of every kind of fine jewelry from classic gold and diamond pieces to modern designs for every style and occasion. We combine exceptional craftsmanship, honest pricing, and knowledgeable, friendly service to ensure every customer finds a piece they’ll treasure for a lifetime.

Decent price on putting rain and winning band very knowledgeable and helpful. had a check in a few…read moreminutes and was. out the door.

Folks are very nice and friendly. Took my wedding band there to be resized. Fantastic job! And, it…read morewasn't very costly at all.

Charm City Links is the cutest boutique featuring permanent jewelry and custom charm jewelry. I was…read moreintrigued by the idea of permanent jewelry and now I am hooked! The store is so cute and inviting. Located right on Frederick Road in downtown Catonsville, there is plenty of street parking in the area. The staff at CCL are welcoming and helpful, directing you to the area of the shop for either permanent jewelry or the charm bar to create charm jewelry. I've only done the permanent jewelry so far, which is all displayed nicely on a large table in the center of the store - this gives you a chance to look at the different styles and decide what you like. The staff is also super helpful in offering guidance or opinions on what would look best - either for new permanent jewelry or adding to an existing stack. Once you've picked out what you'd like, the staff then measures and makes sure the jewelry fits well. Overall, I have had multiple great experiences at CCL, and will continue to return. Their website lists the different types of jewelry they offer as well as pricing to give you an idea of the cost before you arrive, which I appreciate so I can scope out what I like before arriving.

I attended an event at Charm City Links a few weeks ago and it was lovely! The entire place had…read morebeen transformed into a cozy autumn theme and it was full of energy and fun! The women who work here are so incredibly sweet and helpful, but also really listens when you describe what you want. I worked with two lovely ladies and they both helped my charm bracelet dream come true! This was my first ever charm bracelet and I wanted it to tell a story and it does! They didn't have something that I wanted in silver so she helped me make a mixed metals bracelet that I love! To be honest for a charm boutique I expected to pay more for the bracelet and charms, but my bracelet (with my two free charms) was under $50 and it is amazing quality! I've been telling my friends we need to book a party and go back to make matching bracelets or get matching permanent jewelry. I can't wait for my next Charm City Links experience. Thank you ladies for a great night!

Very high and they barely have anything they have two big dogs that will scare you and they dont…read morelisten to the owner be careful when u enter the store . They had a sign up that said closed due to a family matter will open in two days they didnt open to 2 weeks. I think the TVs are very high and they should be a lot cheaper with prices.

This place is the worst. It opens and closes when they want to. Do not use their UPS options for…read morepackage pickup. Unless you are never in a hurry for the packages you bought and paid for and don't care if you do get in while they are open, they'll just say they aren't doing UPS packages now. Even when all you want to do is pick up your own packages.

Nick got my Mom & I iced out !!! I love my new jewelry he was very patient and amazing to work…read morewith. I have the best earrings in the world i love them

I experienced the one of the most intense horrible, customer service issue on March 21, 2026 , when…read moreI visited security mall "Gold Valley Jewelers" located on 6901 Security Blvd Suite 837 Baltimore, MD 21244 . That exclaims to have been established Since 1995. I entered this location at approximately 12:45 pm. I've previously visited the jewelers before and asked for my jewelry to be cleaned. In a result to this particular event my (Tiffany Graduated Silver Ball Necklace) was damaged by an employee named Ron. He showed empathy once he returned from cleaning , with a hand full of dismantled unstrung silver pearl Balls which once formed my beautiful Necklace. I was devastated and heartbroken , Ron stated he could repair my necklace with confidence, he delivered but unfortunately I would be responsible for a $30 dollar fee once my Necklace repair was completed. So due to a reoccurrence of my Necklace becoming unattached again. I visited the jewelry store on Saturday to ask if my Necklace could be repaired . Willing to pay whatever it cost. I approached an associate upon entering the establishment he asked me politely could he help me. I stated my concerns then an employee who had overheard my conversation whom was supposedly the manger. Approached me expressed openly by displaying extreme aggression with arrogance while engaging negatively towards me trying to provoke an argument He shouted at me responding to me that we will not repair your necklace! I'm a true believer in excellent customer service and in this case the manager inverted by delivering violent behavior!

Feels like home! Greeted immediately upon entering- aesthetically beautiful place so warm- Grandson…read moreis in love with G-Shock watches and they have what you want/need but if they don't have it they will absolutely get it in for you! Love the personable customer service-wouldn't go anywhere else after I've experienced the genuine love here. Honest jewelers!

Class place. Their design services can't be beat and you can't help but drool at how beautiful the…read morefinished product is . Great selection of estate jewelry which I am fond of as well. Service is absolutely fabulous and I never feel pushed to select something I don't want. Highly recommended

My husband went to Mitchell's 2 weeks ago to have his wedding ring resized. They sized his finger…read moreand charged a substantial amount of money to add some gold in which I am ok with. However, when we picked up the ring it was way too big. When he went back to have the problem corrected, they wanted to charge another $160 to correct their mistake. We will not be doing business with them ever again!

Mitchell's Jewelers created a GORGEOUS diamond engagement ring for me! It was our 35th anniversary…read moreand time for an upgrade. They really listened to what I said that I wanted and at the same time gave me helpful suggestions for things that I wouldn't have thought of on my own. They also helped me with replacement of a lost opal in a different ring, and repaired an amethyst ring that is at least 70 years old.