I've been to this location twice and have had great experiences. When I ask for a time estimate on…read moremy items, they're always on point. They two gentlemen that have helped me answered all my questions and are knowledgeable with different materials. Lastly, I value my time a lot, so when this location is able to tell me an exact time my items will be ready and not keep me waiting, I appreciate it

I had a great experience getting my watch battery replaced here. The service was quick, and the…read morestaff was very friendly.

My partner and I were looking for a dainty necklace for her just because gift. We absolutely…read moreselected the right location for our purchase. Michelle and the sales associate at the Wiregrass Zales were the bright spot on that gloomy Saturday. Michelle greeted us immediately and asked how we had something in mind. After browsing the inventory, Michelle began to share her expertise on each product and offer valuable insights on why the life time warranty would be a great addition. We didn't feel pressured or rushed to buy. I sent my partner away to get the car and Michelle and I wrapped up the surprise. She was very intuitive and everyone in the store got in on the surprise. I left out know that we made a great selection and quality experience. We will definitely shop this location and ask for Michelle.

The workers at this location are so sweet and helpful but the products from zales are not well…read moremade. I've had this gold bracelet since October of 2023 (not even an entire year) and it's already broken or replaced about three times. I really tried hard to give the product a chance as I've been wanting a bracelet like this for so long but I can't do it anymore. It has now broken again (1 day after going to pick it up from being fixed from a previous breaking) and fell off my wrist unknowingly. I have no idea where it is now and wasted my money on this product. I'm hoping they will refund me or something but I'm really upset because I really liked the bracelet. Just don't recommend for pieces you want to actually last long.

Amazing and quick service. I got my platinum ring size down and got it back quickly. Definitely…read moreworth the money. Thanks again!

I've had a lot of good experiences at Franklin Jewelers. I had stones made into a gorgeous necklace…read morethat they designed for me that I love.

We had a great experience at Kiefer, upgrading a wedding set with a new larger stone. Daniel…read morehelped us not only pick the right stone, but also the best setting. The work was done in a few days and the result was incredible--exactly what my wife wanted. Everyone at Kiefer is very friendly and helpful, and there is just a welcoming vibe in the store. It is not a stuffy old-school jewelry store, and there is no pressure to buy. Kiefer is also an authorized dealer for Rolex watches, and Daniel is very knowledgeable in this area too if looking for your first Rolex. Highly recommended -- we will be back!

My wife and I visited Kiefer Jewelers today. Oddly enough... We heard about the store while…read morerecently out of town in Cincinnati. We were told about a really nice jewelry shop in Lutz, Florida -- we're from New Port Richey so it's a bit surprising we hadn't already heard of the place. When we entered the store, we were greeted by Brianna. She gave us a tour of the shop and showed my wife many different pieces of jewelry ranging from earrings, necklaces, bracelets, and rings. The store has a great selection. I was able to convince my wife to at least get the earrings today. Maybe the necklace and/or the ring will be an upcoming Christmas present. I looked at some watches and maybe I'll get a watch in the future too. A very nice store, a very nice selection of jewelry and even some watches, and Brianna was a treat. She was very friendly and definitely made my wife feel comfortable (sometimes my wife gets shy in these settings). I strongly recommend Kiefer Jewelers.

I absolutely every single person who works at this location. Bill has done extensive work on my…read morering in this photo the one with the red heart. I had the red heart actually swapped out because I bought the ring from another company, the stone from that one was not as described and to send it back to them overseas would have been $30. I went to Boyd's and they were able to order a garnet in the color I was originally expecting for the same price. They also replaced a stone at the bottom of the heart and resized it. The art deco emerald and diamond ring I purchased from Boyd's estate collection in 2017 and it is still as beautiful and sparkly as ever. I have had it resized by them as well and it is my favorite ring I own. I could not recommend Boyd's enough and will choose them over any big box jeweler or any other local jewelers in the area - hands down the best craftsman's ship, honesty, kindness, and professionalism. Thank you Boyd's!!!!!!

We took them a ring for appraisal. I wanted a professional one since it's eventually going to be a…read moregift. I know more than most about metals, stones, and the process and think they were very knowledgeable and fair. I just found I need a repair and am going to take it to them.

Amazing craftsmanship and wonderful customer service. We have been going for decades and they have…read morealways done great work. From wedding rings to watches they have it all for us. Their repairs are always quick and honest. Great family business! I send all my friends and family here

They do everything RIGHT! Their service is the "white glove" type people used to give 15-20 years…read moreago. I often go to Leiva's looking a bit sloppy; like a homeless person. They treat me with regard and respect, quickly and efficiently repair, clean and/or change my watch batteries, jewelry, etc. I saw a 1-star review saying "they may have been prejudged by their clothing..." no. Not the way I dress I'd urge you to give them another chance to earn your business; they really are well priced, experienced & expedient, with great customer service.

You should probably update your hours on here so people don't waste their time driving over there…read moreon Sunday.

From the owner: Successful History, Vision for the Future…read more Munchel Brothers Jewelry and Coin Exchange was a new venture started in 2009 with the opening of our store in the Highland City Town Center in Lakeland, FL. Two other stores were opened in 2010 in Clermont and Wesley Chapel, expanding the business throughout Central Florida, and a location was added in York, PA in 2012. The three of us were mentored by family members over a period of 20 years and went on to receive formal training to achieve accredited status in the jewelry business. We became very interested in coins and collectibles, and saw a vision for the future to open our own stores, expanding into other parts of Central Florida. We wanted this to be our own venture with our own ideas to take the Munchel name in a new direction with a new image. Bios Joe earned credits to become a GIA certified Diamondologist and is a member of the National Association of Jewelry Appraisers. Eddie is a NAWCC certified watchmaker and a GIA certified Diamondologist. He started out learning watch repair and was able to master the craft with his patience and good hands. Chuck started with jewelry repair and he earned credits as a GIA Accredited Jewelry Professional and Master Jeweler. Relationships and Loyalty In times when the economy was at a low point, we ventured out to build a new business...

Went in on a Saturday afternoon, just starting to ring shop and the sales lady was a pretentious…read morerude Karen. Bothered me enough I'm writing this review a couple weeks later. Whoever was working September 4th at 2:15-2:30, needs an attitude adjustment. Ring shopping you'd assume is supposed to be fun and exciting but not here.. walked across the street and got real customer service. Garbage place, with garbage cheap over priced jewelry and cranky associates.

Kay Jewelers is in a great location in the middle of Shops at Wiregrass Mall. You can find it next…read moreto the center area where a lot of events happen and or across the street from Body Shop & and Macys. We visit here to check out their selection, as well as get our wedding rings checked and cleaned. They are extremely friendly and helpful.

GoldMine Jewelry at Shop's at Wiregrass is a great place to get your gifts for anyone you love and…read morecare. 10kt, 14kt and Diamonds merchandise. I really love the selection. In short great price with best qualities. Want to Thank Dena for all of her help I know I will be back multiple times.

So please be aware! Bought a halo diamond and wedding jacket about 4 years ago for $7k and…read moresalesperson telling me it was excellent quality. Marriage didn't work out and decided to sell it. Go to reputable companies and they tell me that it's not good quality and might get $400. When the last guy showed me the stones, they were not white they were yellow and low color. Sold the entire set for $700 just to be done with it as everyone reputable told me it wasn't worth more than $700! So just beware. They can tell you it's stellar but do your homework. My experience was my story but wanted to share with others so your hard earned monies don't go towards junk.

We have shopped at Helzbergs for years. I can honestly say it has become our preferred jewelry…read moreplace. My husband upgraded my wedding ring 5 years ago. I love my ring. But it's gotten too big. I've had it resized once. But the looseness has gotten pretty bad. I took it in to the location at the outlet to discuss having it soldered together. Hopping for a better fit. Linda helped me that day. She was really sweet and helpful. Today I picked it up. And guess who helped us? Linda. She provided my husband and I with some good info about our warranty plan. Things we did not know. We greatly appreciate her. And my ring looks amazing. Can't wait to go back. I have my eye on a few things.