My previous dentist basically went MIA, and when my daughter had dental pain, they were able to get…read moreus in the next day. She had another tooth infection while we were waiting for a procedure, and they were able to see her the same day. The staff is friendly. Their scheduler Vickie is so sweet and was able to bump us up twice on the cancelation list for her procedure. The only thing I don't like is that there is no after-hours or on call line for questions, but that's more of a luxury than a requirement.

We love Dr. Moody and all his staff. They've seen all of our children. We always have such a great…read moreexperience and our kids love them too. Thanks!

Friendly staff and very thorough!! Service is reasonable and they take private insuranceread more

This was my first visit to Dr. Hagan. I am normally terrified of the dentist but he and his staff…read moremade my visit easy. I will be returning for additional work.

Worst Dentistry I've ever been to. The dentist there was very rude as she accused me of "never…read morebrushing my kids teeth" before mocking me for giving my child drinks other than water. She was very rough with my two year old and wouldn't let me hold him for the procedure. She only insisted I "hold his arms down tighter". When I asked to take him and comfort him they refused. After the horrible ordeal, as we were trying to hastily leave in search of a new dentist, they tried to convince me to fill out their paperwork so they could do surgery on his teeth, putting him under full blown anesthesia. When I confronted them with questions as to how my child would be cared for during the procedure, I was met with a condescending hand wave as she dismissed me offering no other answers than I needed to ask the hospital and the anesthesiologist. Wouldn't trust them with a stray cat.

Horrible, shady, untrustworthy, rude, crooked!! Worst dentistry I've ever been to as well- I agree…read morewith the other review about this Abingdon Pediatric Dentistry. They tried to convince me as well to sign papers to put my children to sleep and do tons of work without explaining much at all! It's almost like they are robots with no emotions. Just threw the papers at me basically and reached me a pen. Took me a min to realize what was going on and I declined-- thankfully! All the staff is rude, and I had a bad feeling from day 1 about them. I've heard other stories as well since then. Do yourselves a favor and go elsewhere!

The people at Southern Dental Associates are so kind and caring. My son is a patient on the…read morepediatric side and has been for about 6 years now. He is autistic but verbal. They explain everything to him in such detail before they start and then again during the process that it makes him more comfortable. He is sensitive to lights and sounds and they make sure that he has his glasses (sunglasses) on before they start. They let him touch and feel each instrument before even trying to place it near his mouth. I am so thankful for the amazing staff!!

Great care and understanding with my cleanings and tooth care ...reasonable prices .. friendly…read morestaff always available to answer any questions

Facility looks great and welcoming. Dentist was not patient, kept talking over me while I was…read moreadvocating for my 5 year old, and they full on tried to take advantage of out-of-pocket patients since they didn't take out insurance. Worked up a whole treatment plan of $5,000+. Found a new pediatric dentist and turns out only 2 of the 7 things they said needed to be done were accurate.

Dentist were good - my daughter did great. Charged me an arm and a leg for each visit. when all 3…read moreof her visits were done I owed like over a 1000 dollars. They said I needed to pay in full, I said I cant pay in full, paid what I could wish was like 200. They started to send me text to pay which worked out fine but then their system changed - then I had to call - sometimes got a reminder letter - i paid when I could. So Jan 17, 2026 I received a letter which by the way was date DEC 18, 2025 ( it doesnt take a month to get a letter that came from kingsport to church hill - also the envelope was post dated JAN 14. SO this letter stated my remaining balance would be sent to collection, and if I needed emergent care in the next 30 days I could but after that we could not go back. Remember the letter came a month after they dated it VERY CONVENIENT!! I called to pay in full they said i would need to either pay collections or with them if I did to them theres a process fee. SO I paid my dues and asked about the letter and if my child could still come they said NO!! NEVER not in a year or whatever NEVER! WHAT KIND OF BULLSH*T IS THAT!! SO they got my money, send a letter late for 30 days care and still I get nothing. I asked for them to send me my daughter records - which they did. Save your money, Save your stress so to another dentist!!

TERRIBLE!!! They are…read morehorrible people and treat you like absolute shit if you have TennCare. They know they are one of the only places around that accept this insurance, so they play with your kids' dental needs like a toy. I have NEVER seen people treat children this way. How dare you deny a CHILD dental care because a parent can't be there during certain circumstances? The audacity! Go to hell.

Well, here's the story. My son started going there from birth. However, unfortunately, his mother…read moredied of cancer and missed scheduling an appointment because they won't preschedule appointments at last visit because they may have a chance to upcharge someone else and fit them in in front of you. So this happened to my 6 year old. I have called and called after his six months was up and told them the story. No pity, no kindness. Basically told your S.O.O.L. Then I said should I find a new dentist? They said, oh no, we might have a bad scheduling month and be able to bill you if needed. So now it has been about a year and nothing but crickets from them. They are very friendly and sweet as long as you are useful to their billing department. They are highly profitable I am sure, however, don't look for any compassion if your down. It's not happening and they don't care.

Dr. Koplow and his staff are the best dental practice I have ever been too! I have 3 sons and ages…read more2, 9, and 15 and my middle child has some bad luck with his teeth. Dentists have always been really judgemental and make him feel bad but Dr. Koplow actually listened to my concerns and my son's fears. He made my son feel relaxed even though he was scared and when we had to return for a second appointment he didn't give me any trouble! The main receptionist, Branda is so patient and sweet. She is what every resptionist should be!!! The office is decorated as if you are under the sea and my 3 year old loves pointing out the fish and as he watches movies on TV. If you are looking for a dentist, I highly recommend Dr. Koplow's office!!

All 4 of my kids love every single lady at Dr. Koplow's office. They love watching tv and sometimes…read moredon't even notice the work being done. Dr. Koplow is very gentle with the kids and they have never complained about going. Keeps my kids teeth clean and safe