Great Price and Affordable, Great Location and I didnt even mind the 8 day wait to move inread more

I can't even begin to explain how great this property is. From my first communication with Stanley,…read moreuntil the day we checked out, everything was perfect. Stanley and Nicole have a wonderful property and take care of their guests. I have stayed at quite a few VRBO houses and this is by far the best. They exceeded our expectations and accommodated every request we had. Do yourself a favor and stay here, I can guarantee you will not be disappointed.

Steer clear of this rental company. I rented from them and ultimately cancanled due to their…read morecontinuous efforts to upsell services. Shady operation in my opinion.

We have rented a number of luxury Homes, condos and Villas all around the world. Other than the…read more"Cave house" in Grenada, the "On The Rocks" house in Phoenix is the coolest house we have ever seen, much less rented. The house is also immaculately maintained. The quality of the finishes and the upkeep are second to none. Holiday Rentals, the Management company is the most professional, most organized and efficient management company we have ever experienced. The house was spotlessly clean and extremely well stocked. We could have lived there for 2 months and never run out of supplies. We also had 10 people and there were enough towels for several weeks, without doing laundry. Our direct contact was Kyle and he was amazing. He spent the good part of the first afternoon showing us the property and how everything functioned. He also called several times just to check-in and make certain we didn't need anything. He was also extremely responsive. Anytime we called to ask a question he was Jonny on the spot. One time I got his voicemail and I did not leave a message, but within minutes he recognized my number and he called me back. I would absolutely seek out Holiday Rentals and I look forward to visiting the "On The Rocks" house again.

Don't get me wrong, the home in phoenix was super cute. BUT when it's 90 degrees outside and the…read morehouse is hotter than it is out there, it's not worth the money. I think maybe air bnbs in Arizona should require AC? Idk if that's just me. She treated our group like we didn't know how to operate a very simple thermostat. So much that it took her hours of telling us how to use it, that it was too late for a technician to come. It was so hot, we had to be outside. We had 10 people. 1 was pregnant, and 4 more of us were not drinking. She tried to charge $1,000 for a noise complaint that was never made. Which she says that her neighbor took "multiple videos and photos" of our "house party" of girls in the pool with bikinis on! She never sent the actual video that we can listen to. Just a screenshot. But that pretty creepy of the neighbor to take videos of girls in the pool. So maybe don't use the pool if you stay at her house in phoenix. . Besides that, going back to the house being 86 DEGREES and her not caring or being apologetic at all. It was finally fixed 6:30 pm on Saturday, but it probably took until 8pm to cool from 86 degrees to 73. Not once were we rude to her. We could've been under these circumstances. Sorry your ego is fragile and you're unable to take constructive criticism. A woman of your age, I would expect a bit more professionalism and maturity. House is cute tho! Good job decorating! PS. We don't need your money. Your house with no ac just wasn't worth it. But thanks for the feedback. A budget in or hostel would've probably had better service and AC. This isn't "retaliation" for money. Just standing up for my friends and letting everyone know you're a pathological liar when we have every screen shot and video proof of everything.

Ellie is the most unprofessional business owner I have ever come in contact with. The beginning of…read moreour stay was okay, not great, but okay. We arrived in late April to a home in Phoenix Arizona that had no working AC. The issue was brought up to Ellie at around 6pm on a Friday. It wasn't until 6:30pm on SATURDAY that we got AC. She argued back and forth for the first two hours asking us the same question "Did you try adjusting the AC?" We spent 60% of our stay (yes, 60%) with no air conditioning. After asking for some sort of partial refund or even FANS, we were not given either. After spending close to $2000 for a two night stay, we requested a partial refund which was denied immediately. Ellie then starts to send VERY unprofessional messages to our group after we left an HOENST review. She lies to Airbnb stating that we were comfortable in the home and that it "wasn't that hot" Try setting your house to 86° in the middle of the day in Arizona and tell me how comfortable you are Ellie. She then writes a review stating that we had a "large shouting party after hours". She was aware this was a bachelorette party, we were all inside by 9:45pm (Quiet hours is 10pm) and we didn't even fill the max occupancy of the home. After we requested a refund, Ellie decides to request $1000 in damages for being noisy BEFORE QUIET HOURS and lies and states it was after hours. I'm sorry but paying for a home we couldn't use for 60% of our stay Is not okay. I hope you learn some hospitality and customer service skills or this business isn't going to make it very far.

From start to finish, I received excellent customer service. My refund was paid in full.read more

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

Excellent host and great cabin. Had a cute snack basket, dishes, pans, even salt and pepper. Very…read morecomfortable and Chris was super friendly and helpful. The problem for us is that we came up in a non 4x4 vehicle. When we booked we read the ad carefully and the only note about needing a 4x4 was that it may be needed in the winter--but we visited in the summer so this should not have been an issue. This was definitely misleading which lead to a lot of stress and frustration getting to the cabin. Seems there may have been a lot of rain that week. It's about 25 miles on a dirt road off the I-17 which took us about 90 minutes, then once in the town of crown king the cabin itself it up some very narrow and treacherous roads. I would absolutely NOT recommend you come unless you have a 4x4 or extensive experience driving in this type of terrain. We had a non 4x4 truck and struggled hard. Don't even think about it in a sedan.

It's so beautiful and peaceful. Chris is so kind and gives you ideas of places to go. The cabin was…read moreperfect, just the right size, cute, and fully stocked with anything you would ever need. We just left there two days ago and I want to go back now.

Great experience. Very warm and comfy. Dave was a hoot. Looking forward to another get away.read more

I really enjoyed my time at the Sherrill Ranch Cabin. Tucked on a ranch in Pleasant Valley, Young,…read moreArizona, far from the hectic pace and noise of the city or even the suburbs. Clear skies with little light infiltration by night allow you to see the Milky Way and thousands more stars than in more populous places. Trails around the cabin will let you hike, bike, or drive through nature, admiring trees, flowers, birds (like the beautiful, red vermilion flycatcher) and if you're lucky, a bugling elk or few. Sit by the pond and listen to the bullfrogs, watch the hummingbirds, listen to the cows that might be sharing the ranch with you. Just don't forget to close the gates! The ranch managers, Cindy and Mike, will provide you with a comfortable cabin, clean and fully-appointed for your needs. They're attentive should you need anything but will otherwise grant you the privacy a mountain cabin retreat should offer. Open the shades for some wonderful views; the windows for some country-fresh air; or light a fire in the fireplace for some romantic evenings in. They can also provide you with plenty of info for things to do in Young and the nearby areas. Are you into wine? Visit the local vineyard and winery for a tasting. Stop into the local diner for a wonderful home-style meal. Into off-roading or horseback riding? Talk to Cindy and Mike, they can point you in the right direction for some adventure. the available Wifi is convenient in a pinch for those who want to stay connected some... but here at the Ranch, set the tech aside (unless it's a camera) and get out for a sunrise walk or a sunset brew.