This place was amaze balls. I was feeling beyond burnt out and got a fortuitous last minute invite!…read moreJust what the Dr. ordered! What can I say? The food was all amazing and they have such fun relaxing activities to choose from. I enjoyed scallops, lamb, duck, and farm fresh vegetables. The hot springs were a perfect temperature. Unfortunately it rained a lot the last full day and the springs got drained which was disappointing but the nature and staff are unmatched to any experience I've had and I travel quite a bit.

Highly recommend this place. So romantic and we loved the hot springs. The food was superb and it…read morejust is so nice to get away and disconnect. Not good if you're pregnant as the hot springs are the main draw. They have three different ones but we preferred the hot one :)

I've been to the garden a number of times specifically for the night lights exhibit this summer…read more They did such a great job! This is always such a peaceful place to walk around and enjoy the plants and seasonal exhibits. While I'm sad to see the garden lights exhibit go, I'm excited to see what's next, and for nice weather activities! They've re-opened the garden cafe with Mark Tarbell in charge so looking forward to trying that out, and added a Cantina with cocktails, beer, wine, and a mocktail. And have a gelato and coffee shop coming soon. I love seeing the changes and always done so well.

This one's a bit iffy for me. The scenery was genuinely beautiful, but I don't think appreciating…read moreArizona's nature should cost so much. Without the coupon I got from my local library, I would've paid $60 just to walk around and view the wonders of AZ. I get that it's a non-profit and that's not really an "issue," but if this is supposed to be for the community, there should be some kind of discount for AZ natives or ID holders. I took my bestie here for her birthday and we still had a good time -- the views are lovely, there are restaurants on site, and happy hour drinks are $6. The frozen prickly pear margs are especially enjoyable while you're strolling around. Just a heads up, there's construction happening right now. Parking is plentiful though, so that's not a concern.

I did a day pass at the four seasons and I had the best time. I had a massage at the spa and it was…read moreabsolutely amazing and the staff were wonderful. The pools were amazing and the service by the pool staff was also great. I highly recommend if not staying here visiting for a day.

The room was beautiful. It was hotter than ever, but the pool was a great way to spend the day. The…read morehuge in room tv was perfect to watch the World Cup with our grandson. The restaurant had great food, especially breakfast and dinner.

For almost a year, my boyfriend and I had been talking about visiting Grand Hyatt Scottsdale. We…read morewatch Next Level Chef featuring Richard Blais, who has two restaurants on this property - Tiki Taka and La Zozonna. This inspired a weekend stay for our one year anniversary of officially dating that falls on 4th of July. Upon arriving, there are both valet and self-parking. We chose self-parking, which ended up being $30/day and a $.50 fee for processing via the QR code on the receipt. I find this easier than the hassle of someone grabbing items, then bringing up. Though, you will have to wheel them through the parking lot so chose which works best for you. Our Room: - King Bed + sofa - 4th Floor (highest) - Pool view + balcony (very spacious and would book a pool view in the future again) - Balmain Paris shampoo, conditioner, shower gel, and lotion which were fabulous! Dining Options (separate reviews if dined there): - Two pool bars (H2Oasis and Sandbar) - Canyon Market - Mesa Centrale - Grand Vista Lounge - La Zazonna - Tiki Taka - Room Service: I believe this is serviced by Canyon Marketplace or Mesa Centrale. A bit pricey, but enjoyed a burger to our room one night. Actually ended up preferring that one to the one served at H2Oasis. 4th of July Fireworks: - Our room had a balcony on the fourth level, and ended up being perfect for fireworks as they shoot off from behind the pool. If your room is not situated to see, there is reserved spot for hotel guests, but we chose to view from our balcony. 4th of July Festivities: DJs, live music, games, curated menus, a bald eagle in the lobby, resort specific fireworks, and more! If you are looking for a destination for your next 4th of July, I'd highly recommend this! Pools: - Adults Only (our preferred as less busy and enjoyed H2Oasis) - Family Pool Over our two night stay, we had plenty of dining and activities that we didn't leave the property. We both throughly enjoyed, and it was hard to return home even though nothing beats cat snuggles. Love to return for another staycation and will be on the lookout for other events and activities that will draw me back.

Nice enough hotel. Rooms are a fairly good size for the single person stay…read more There is seemingly a lot offered but nothing is knock your socks off exciting. The fitness area is eh. The tennis, pickleball and basketball courts are enough. The little shop on premise is okay but prices are wild. $50 for hat.... Bit much. The coffee shop is interesting to say the least. They offer some of the sizes listed on the menu but not all. The cold brew coffee has a different flavor everyday. And finally, they do not accept cash as payment. Overall it's an okay place. Not a place I would frequent back to but not a place I would complain on staying at either.

I came to the store with some service needs and they were Johnny on the spot. They saved my bacon!…read more I will be doing business with these guys again soon. They have my vote.

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

This was my first time using a travel advisor and I'm so glad to have picked BTA. Kim did an…read moreamazing job of putting together an itinerary for our trip to Rome and the Amalfi Coast. There were minor glitches in the beginning but we worked them out and their responsiveness, communication, and updates even during our trip were very much appreciated. I'll be using them again for our next trip!

SONESTA ES HOTELS is a gem and very affordable! The general manager, Kelsey Knutsen, Mike Remley,…read moreSteve Spivey and Angie, were excellent hosts. The room is spacious, very clean and the bed is so comfortable. The room has everything you need and the breakfast has every imaginable perk, e.g., silk milk, oatmeal with a large assortment of topping, a pancake machine and so much more. The staff is superb and make you feel at home. Ths Sonasta ES is much more than five stars!!

Very easy review- the best dog park anywhere near me. I'm located in north Tempe. Chaparral dog…read morepark is in Scottsdale and it's about a 12 min drive for me. This is not the closest place for me to go but it's by far the best. 3 large fenced in dog park areas, many types of friendly and fun pooches will be there for your fur babies to play with. It's fun for me to see all the different types of breeds that come here. Most of the pups are well behaved. I've seen a couple times some negligent owners on their phones so spaced out, don't pick up their dogs poop or watch what their dogs are doing, but as far as dog parks go- it's the best for not having to stress that something negative will happen. I've been to other dog parks in the area that just had bad vibes. This one is nice and happy. It's as clean as a dog park can be, they do regular maintenance to the grounds, and there is a huge parking lot. It's also nice to walk the dogs in that area as well. My boys love it here and I'm happy to take them. Important to note- check the hours on certain days since they do the maintenance and close the parks. I've shown up a couple times forgetting about this and it was closed, so we just went for a nice walk instead.

The Chaparral Dog Park is Scottsdale's most popular dog park includes three acres of grass,…read morebenches, play features, and water fountains. It's divided into few sections, and good for all types of dogs. I like the beautiful and well-shaded walking path outside of the dog park.

This is for the pool only through resort pass…read more Booked a daybed on a holiday weekend. when we showed up, we were walked over to a nice corner bed facing the pool that was out of the sun. The staff was constantly around and friendly, and the service was quicker than expected. The fruit platter that came with the daybed was much better than we have received at other resorts with the add in, and the meal and drink cost was on par. What we really enjoyed was that the music was at a relaxing volume, we were given free drinks as the resort wanted all guests to get into the holiday. Having the day bed from 10-6 was more than enough...we used 5 or 6 of the hours. Will definitely come back! Two knocks/challenges - figuring out where the pool actually was posed a challenge. We ended up walking around the massive property for a bit as the front desk was busy when we walked in and there wasn't good signage. When we found the pool all the entrances are locked and need a key card. Fortunately a staff memeber had walked near the gate and let us in.

Given my husband's ambassador status with Marriott-- We have stayed at a lot of Marriott's around…read morethe world. Of those Marriott's stays a fair number of them have been with the JW brand. From my experiences, I would not say that this hotel meets the JW Marriott standards. First of all, the rooms: As an ambassador we do not feel that we were upgraded during our stay. Mind you the hotel was not too busy, as still summertime, so we felt there was an opportunity. We were informed that we were provided a recently updated hotel room when we checked in. From my perspective the hotel room is due for another update or perhaps some touch ups-- when you review my picture, you will see behind the toilet paper roll, a piece of wallpaper was cut out in square and replaced with another square. Furniture is scratched or ruff in the bathroom as well as the living quarters. The sofa has seen better days. The quality of this room is more at a Marriott level. Given the quality of the room for a JW hotel, I knocked some stars off. Plus, the room does not give off high-quality comfort-- the bathroom had a very small shower. The shower door opening inwards, makes it feel even smaller. The bathtub in the bathroom, is a stand tub-- and perhaps even smaller that standard. I would expect a luxurious tub for this hotel. The patio furniture is basic and not comfortable to enjoy the views. Also, some better pillows would be nice. As for amenities-- the hotel only has one pool open for all guests. If you attend the SPA, there is an additional pool. As we were at the hotel during an off-season period the pool was not too busy. Given the number of chairs at the pool, I can imagine the pool being very busy during high season. The hotel's main gym is connected with the SPA. The gym offers a great amount of equipment. There is also a small gym at the pool. There is also a hiking trail at the back of the property which is a great feature to enjoy the mountains. Near the mountains, there is an event space. It looks like a wild west scene which could be great for parties and bbq. To get around the property- you can call a golf cart. Plan ahead as you may have to wait for service. During cooler times, you can definitely walk around the property. If in the back of the property, you do have to walk up hill from the lobby. You can also drive around the property- parking is included in your resort fee. As for restaurants- there are several restaurants on the property. During the summertime, the higher end restaurant, The Lincoln, was closed. Given the closure this restaurant we ate at their more causal restaurant-- the food was good and the service was excellent. This restaurant provides an excellent breakfast buffet- where the food is fresh. This property is place you come to relax, not too work. The rooms don't even provide a desk. The hotel is nestled among the desert scene with view of the mountains and access to trails. You could easily unwind here. Overall, the service was great at the hotel. The staff at check-in, around the pool and at the restaurants. The level of service we experience does match the JW quality.

Updating my review because despite the couple of l inconvenience that i encountered the staff was…read moremore than accommodating. Any issues I had were dealt with by the staff in a professional manner and efficiently. After being here in the heat perhaps they have guest park downstairs to avoid putting their cars in the sun and it's also gated down there. Either way knowing ahead of time you're paying for parking to park remote from your room will be less shocking when you see the size of the resort. The golf carts come very quickly. I also want to say that checking out was also easy. Anyway overall a good stay.

We came for a relaxing birthday weekend. I can say we were pretty relaxed…read more Our room was upgraded with a balcony over looking the adults pool which was nice. The room was comfortable and cool. Sadly the bed needs to be replaced it's pretty worn out. Had excellent water pressure in the shower. Swimming pool was a very nice warm temperature and was extremely busy so we opted to swim in the evening when it was empty. Only down side is that there's barely any light and the deck around the pool is uneven in places. We had room service the first night. Young man that delivered was very nice. The chicken fingers and veg paste was good. The albondigas was terrible. Two meat balls With some chipotle sauce. We ate breakfast every morning and it was good. The hostess and some of the other people acted like this was their first time being busy so it was entertaining to watch them scurry around like they were lost. We ate one night at Prado and the food had no flavor. Loved the smell of the restaurant like mesquite wood burning. The waiter was very nice and friendly. I posted that review on here as well. The entire staff were very friendly and helpful when asked. Never understood what was included in the $45/night resort fee and the parking was $35/night for valet and 30 for self park. So be forewarned add the $80 a night to your room rate. Plus the distance to your room can be quite a trek. Anyways would we stay here again?? Not sure. For the money we might try one of the other resorts around the area. So can't say either way right now.

Efficient courteous did not hurt my trees I've used them two other times highly recommendedread more

Class act. Calm, professional, nice, quality, prompt. Gold standard by which every small business…read moreshould perform.