I just can't support these owners that refuse to allow refunds. Like some kind of foreign…read morementality from South American countries. Go back and own a business there. If you can't return an item in 24 hours still in the bag that's just bad business in America. They do this crap in Miami and degenerate owners think it's normal. This stuff is expensive so if they just treated high end clients like us right the purchases would out weigh the returns 100 to 1. Short sighted. I truly hope they close down. Service of the lady that runs it was good. I bet the owner will come back with some psychobabble response. Save it for people that give a darn.

Customer service is perfect for my wife. Yes it's pricey but by far the best investment my wife has…read moremade.

Stopped by for a gift. Needed lingerie for a gal that's big on top and tiny on the bottom. Not a…read moregreat combo when you're joying lingerie because it is usually comes as a set in sizes S M L ... which aren't forgiving for those between sizes or who have a discrepancy in size. Walked in on a weekday evening. No one was there except the security guy behind the tinted glass window and the shop keeper. She was quick to help me find what I needed, despite me having to tell her I was not there for a swimsuit, twice. Found an item on sale and it was perfect for what I needed. Also found edible underwear- not functional of necessary, but funny. The bride to be enjoyed the gifts. Especially the rhinestone detail on the negligee. Parking is easy. Large sign out front. You CAN turn in to the store from the furniture store, despite maps saying you gotta take a U turn and come around. Just turn into the furniture store and you'll see the access road to sweetheartz. Might be a chain, with another location in Orlando. Lots of club wear, swimsuits and sexy underwear. Funny stuff, toys, etc. Great place to shop for a gift or even an outfit for Vegas

The owners are extremely rude and Prices are way too high.. went to get some things last minute…read morebefore a festival and felt so uncomfortable in the store. I would not support this business and rude owners. Cheap overpriced Chinese goods, take ya money elsewhere trust me

They almost always have a sale going on! The sales associates are always helpful and they'll take…read moreyour bra measurements at no additional cost. Their pajamas are some of the softest! PLUS - if you bring in two or more of your old bras, you get $10 to spend in store.

This place is great to shop for bras! The staff was so nice and helpful. For Christmas, I received…read morecooling pajamas and they are amazing; bought another pair today. Don't know how I lived without them.

Love the clothing and the choices of such soft fabric. Wish they sold larger sized bras. I would…read morealso like to see true to sizes, as much I get I have to size up:/

If I could give this store less than 1 star I would. I walked in today 1 week post op for a breast…read moreaug and lipo. Never again. The staff were BEYOND rude as I browsed in the 36 section, my new size. "You DO KNOW those are 36, right?" They didn't seem to be convinced that was my size because I was bandaged and in a surgical bra. Not to mention she shouted it from the register in front of a line of customers. I simply nodded my head and continued to browse and she had the nerve to roll her eyes and again preach to the store "we will have to size you!" Um actually, you won't be touching me you fruit loop. Then another associate walks up to me and says "someone will be here to help you with the drawers shortly." Ok so, I can't browse? You dont have my new size out anywhere as advertised so they must be in the drawers? Am I right? How long am I supposed to wait here for my bra expert? They have engaged me 3 times now, all negatively scolding me for browsing merchandise. This was all made worse by the fact I was shopping with my mother and fiance. Oh, and I knew someone in the store. I called corporate but I have yet to hear back, maybe tomorrow. I also didn't bother with in store manager because if I had to guess she was the devil behind the register. I hope everyone can learn from my experience and go right across the walkway to somewhere much more friendly.

The thing I love most about a Torrid clothing store is the consistency in sizes with new styles to…read morechoose from. I can confidently order from them online and have it delivered to the store. You can avoid paying shipping this way AND you will get an additional 10 % off anything you buy in store that day. They are always running sales so you can get some great styles for pretty cheap. But let me tell you if you love the item... buy it. Chances are others are thinking the way you are and it will sell out. Thank you Torrid for giving a big girl a little confidence. It's hard to come by.

I've been a loyal shopper to Torrid for many years. I love the clothes and the fact that as a plus…read moresize woman, I know there are cute and trendy clothes out there for me. I know the prices are higher but I will say the quality of the clothing is very good. I especially love to shop the sales because they can be very good. Today I went in to pick up shoes that I ordered online for pick up in store. (I attached the picture). I LOVE their shoes because they are made for wide feet - which I have. While I was there, the sales girl, Alexys, helped me out and she was so kind and sweet. She set me up in a dressing room and did price checks for me. I really appreciated her and the other girl both being so kind and attentive while I was in there.

Every woman likes to feel sexy and beautiful and while there are many ways to go about doing that,…read moreone way is dressing the part...by wearing lingerie. The Lingerie Collection in Winter Park has a lot to offer in its seemingly small, quaint shop located just off of Park Avenue. I never really noticed this place until this morning while I was walking from my car to the restaurant I was having brunch in. Mannequins adorned in the most fashionable, yet classy lingerie graced the large glass windows of this shop. Curious, I stepped inside for a moment to see what else this place had to offer. Bras, panties, nighties and various other under garment items in several colors, shapes and designs filled the store from front to back. All of it looked cute and was clearly meant to make a woman look and feel sensational. This shop carries garments to be worn under clothing, to bed or as a special gift for your significant other. It just depends on your intended use. Like most of the shops on Park Ave, they are a little pricey in comparison to other stores around town. As cute as it all was, none of looked very comfortable or practical. Nothing about this shop stood out to me in comparison to similar stores such as Victoria Secret. Overall, if you can afford to shop here go for it. Otherwise, you're better off going elsewhere.

Only VS in my area. It does have a VS side and a Pink side. I always wait for sales to purchase…read morewhich they have frequently. Definitely advise becoming a rewards member. The fragrance areas could absolve use some organization and cleaning, they always look like a tornado hit no matter what day or time you go.

Sales associates are super rude. They want to close the door on your face as well; they also…read moreclose before time. The rudeness has been like this for several years now..... Probably they are being exploited but if that is the case look for another job. Don't take it on customers who go there so you get a salary.

I can not say enough amazing things about Yuliya and Rachel. I booked a shoot as a birthday treat…read moreto myself and it was the best experience. Both Yuliya and Rachel are incredibly professional, talented and create a comfortable and inviting environment. My pictures turned out even more beautiful than I imagined. I can't wait to return to do a couples shoot one of these days! Buy the lingerie ladies and book the shoot! Your future self will thank you.

I have worked with Yuliya twice in the last month. She did my business portraits and a boudoir…read moresession. I am so amazed by her talent and professionalism - her passion and genuine care for client satisfaction are so clear. She puts a lot of effort into getting a great variety of shots and has a fantastic eye for highlighting the best features. She goes out of her way to create an experience. Her pricing is very competitive, especially when you consider the value in the quality, talent, and overall experience she provides. During my professional shoot, she could tell I was not comfortable with my appearance. She addressed it immediately, and after learning I didn't love how my hair looked, she pulled out her flat iron and fixed it herself. I was blown away at the service. The shots came out perfect, and I received them quickly. I spent an entire day with her for my boudoir session. She provided wine, pastries, and chocolates while I had my hair and makeup professionally done in her studio. She helped me pick out my outfits and made me feel so beautiful and comfortable with myself. She took time to get to know my insecurities and worked with them both while shooting and in editing. She also knew I was trying to give these images to my boyfriend for his birthday less than 2 weeks later, and she made it happen with time to spare at no extra cost. In addition to the digital images for my boudoir shots, Yuliya recommended I get an album. She mentioned the print versions would really make a difference, and she was absolutely correct. The leather-bound album was very high quality and the shots really popped in print. When I gave my boyfriend the album and showed him the digital images, he also agreed the print versions did have a little something extra to them. I highly recommend Yuliya to anyone looking for photography services with a genuine artist/professional. I look forward to working with Yuliya more in the future!

I booked a lymphatic drainage treatment and facial to prep for my wedding, needed to cancel my…read moreappointments for personal reasons... Very disappointed with how this business handled cancellations and refunds. Their booking system stated that appointments could be canceled or rescheduled before 10:00 AM on Friday, May 8, and I contacted them before that cutoff time. However, after reaching out within the stated window, I was told I would still lose part of my payment....(HUH?) What made the experience more frustrating was the inconsistency in the policies and communication. One policy referenced a $25 deposit, another text message mentioned $35, and the website wording never clearly stated that my FULL payment would be nonrefundable despite canceling within the stated timeframe. To make matters worse, nowhere during booking was it clearly disclosed that a "deposit" would automatically be kept if canceling. I paid $200 upfront for the entire service, not a separate $25 or $35 deposit, so the explanations afterward felt misleading and inconsistent. I understand businesses needing cancellation policies, but they should be clearly written, transparent, and consistent so customers fully understand what they are agreeing to before paying upfront. Unfortunately, after this experience, will never book here again 0/0 do not recommend.

This is a family run business with an amazing selection of great quality shareware. Prices are…read morereasonable and better than what you'd find from retailers online. Staff is friendly and helpful too. Have purchased twice from here and it is my go to spot for waist trainers.