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    Pilon Transport & Towing

    1.0 (1 review)
    Open Open 24 hours

    Services - Pilon Transport & Towing

    Junk vehicle removal

    Winch-out service

    Vehicle towing

    Pilon Transport & Towing Photos

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    4 months ago

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    KCB

    KCB

    (22 reviews)

    Staff was very nice and friendly. They either need to get…read morebetter trained staff or get their equipment calibrated: Brought my new vehicle there with less than 10k miles to get the original tires swapped out with some brand new snow tires. After about 5 minutes of driving I could tell something wasn't right with the balance of them. When I came in for a follow up appt. to have them check the balance, the lady told me that they would re-balance them but they doubt that would fix any problems and tried to get me to schedule yet another visit so that a mechanic could diagnose what else was wrong with the vehicle for 2-3 hrs. There was nothing wrong with my vehicle... When they re-balanced the tires I asked what they found and they responded that they didn't even check the existing balance. They just blindly stripped all the weights and balanced them again. This time the vehicle drove even worse than the first time. When I brought the vehicle to another shop and explained the issue they threw the existing wheels w/ weights on their balancer and laughed. The guys at Warren tire didn't even get it close. Once the balance was corrected by the second shop the vehicle drove great. The other funny part of my experience was when I dropped the vehicle off for the follow-up visit, they told me that it would be atleast a few hours until they could get to it. This didn't bother me at all except for the fact that 4 of their techs were standing around behind the service desk chatting with each other and not getting any work done for the entire 20 minutes I was there dropping the vehicle off. I was appreciative that Warren Tire was able to get me in for my tire change quicker than any other shop around was, but if I knew it wasn't going to be done right the first time and would require 2 more shop visits I would have just waited a few more weeks.

    Ive had good experiences here, but i have had bad ones as well. Most recently it was over an…read moreinspection. Failed for a crack in the headlight. still functional, still worked and definitely one of those things you ignore , let slide, use your judgement. Ive had my vehicle inspected 3 times since, same headlight. Maybe the tech is a bitter person who doesn't like his job, maybe hes under pressure to make things happen. whatever the case is, I wont return. this had me driving around for a week with no sticker. its a shame, its so close by. and like I said I have has some good experiences. they stay busy. but they are also costly. I like my mechanic now; independent business owner/operator who I trust. same person every time and nobody to answer to. I take it in and it wont pass, he isnt going to take the sticker off and put me in a bad spot. Bigger garages, its mostly always bad experience. bigger place, and yet still cant get in. so I say if you cant trust them, cant get in, and they cost more, why the hell go there?

    Pilon Transport & Towing - roadsideassist - Updated June 2026

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