Amazing customer service. Kara and her husband are so helpful and knowledgeable. We are first time…read morehot tub buyers and they had guide us through every step. Now my husband is in seventh heaven. Thank you SW Florida Hot Tu

The people at Recreation Warehouse were excellent to work with. Brian, our sales person was…read moreextremely knowledgeable about all their products and services and did a GREAT job explaining the entire process to us from order to installation and even ongoing support. The other day when I called in with a question and Brian was off, Samuel answered our questions in detail and treated us like he was the one that sold us our new Hercules Wellis hot tub. Great company to work with and their people take a lot of pride in doing things right. Bruce

I have been wanting to come here for almost 2 years to purchase a hot tub or and bathtub jacuzzi-…read morewell as I say I gotta be careful what I wish for because it always comes true but totally different than I wished for I ended up there today but it actually was a good thing because I'm having my trauma seizures due to something awful throughout my life and then another one another one in the big one anyway after being three of them for 10 months their back and I happen to not have my service dog with me and I was just it was a bad bad time I went in here I went to the restroom to hide out finish my seizure often healthy and excited to finally be there I could at least look at a Jacuzzi tub because the sicko cabdriver not uber taxi cab taxi cab Was just another layer for me and I don't need any of them let alone the million and a half piled up unddeserved so I have these trauma seizures I don't go in conscience let me Telya everybody there cause I pick up on vives everything is very sensitive and loud at this time since they started about almost 5 years ago well I was on the phone with my mom she helps me through them as much as she can the phone I didn't have my service dog as I said earlier I think I'm talk texting by the way I guess a lady came in obviously and overheard me talking to my mom and just kindly asked me and I could tell right away she was being kind not nosy or prying or assuming or judging or anything like that negative she cared she talk to me she offered me water she offered me a chair she offered me a chair to sit down in that bathroom she was so involved another young girl came in kind of Saul I could tell that I was OK and Dolores was in there with me and everything was safe with her and seek with me without even words said smiled at me so kindly and true and left and that's how my seizures I get out of them and it's the one and only way because when you have see PTSD in these seizures brought on by triggers and flashbacks and high anxiety and panic from nowhere or somewhere anywhere and everywhere there's no medication for us we have to have real and true loving care and I know for myself and a handful of others that have similar ones in history like me of undeserving Ness we only have one or two people I always have only had one person really so in total strangers get us and we know it right away it really saves our life literally Thank you from the depths of my heart and soul Dolores and thank you to all of your staff because I at least got a look from every single person in there and not one luck was absolutely in anyway rude it was all just kindness and I wasn't there for a pity party I never ran thank you all of you I will be back like I told you forever and ever grateful this alone should make your store the only store that anyone buys from because this store how it's ran from management to employees to customers is absolutely phenomenal

Awesome job on the rebuild of my pool. Crew was on site daily…read more The follow up 28 day service was above and beyond I highly recommend them

All the pinch a Pennie's are good, the one down in the SW just off cape coral parkway near Chiquita…read moreis the best. As you walk in Publix, look left, enjoy

Friendly staff, but an absolute customer service nightmare…read more I ordered an in-stock solar pool cover online, only to find out hours later via a phone call that the store had an inventory error and no stock. Instead of canceling it for me, the store told me to do it online. What followed was hours on the phone with customer service. First, I was promised a cancellation that never went through. When I called back, I was told it was "on hold" and couldn't be canceled. Another supervisor then claimed orders can never be canceled once placed. Finally, after a supervisor called the store directly, they managed to cancel it. The local staff are friendly, but the backend support is an absolute circus. Spending hours on the phone to cancel an order they couldn't even fill is unacceptable. I won't be back.

Manager has bad attitude and manners so I had to go to the North Cape Coral shop to Tammy to get my…read moresample evaluation.

Pool technician failed repeatedly to show up, excuses about the truck being broken or the owners…read morebeing on a cruise.

I'm very upset with Gordon's Pool & Supply. I had a pool motor installed in June, 2019, which…read moremakes the motor 2 yrs & 4 months old and it doesn't work anymore, so I'm thinking either they put in a used or refurbished motor or didn't install it correctly, because a descent pool motor usually are supposed to last 8-10 years, as my last one lasted 15 years. I called them over there at the office to talk to somebody about this issue and nobody even bothered to return my call. It obviously was a mistake ever going there. We'll see if there bother to call me back. Susan Hegan

Great folks. Fixed my frog pond right up. Now it's blue again. Good prices on repairs too.read more

From the owner: A well-balanced pool should bring joy to every family member. Nobody`s eyes should burn underwater…read more Let alone your child's eyes

purchase a swim spa I can't use. They said no permit needed. Marion county contradicted. I now have…read morea 25k spa I can't use. Does not meet setback requirements. I tried to cancel but salesperson said he could fix everything so I could manage and enjoy the spa. They don't return phone calls or texts. I tried to negotiate and got no response. BEWARE They do need a permit. In my case permit would not have been issued. And I would not be in this predicament. By the way I applied for a permit after the fact.

The professional salesman MFD helped demo a wet model and gave me direct factory pricing. This is…read morethe best hot tub built in the world. Medical grade therapy and easy water care with Eco -Pur