The pool and deck are absolutely Spectacular! I did the pool interior, deck and sidewalks. The…read morework is ALL gorgeous. Keller is pleasant and easy to work with. I would highly recommend them!!! Thank you Gary and everyone who made my experience and my new pool so wonderful!

They are the best. My pool drained and I panicked. Keller was able to adjust the schedule and send…read morethe leak detection unit out. They fixed the leak in the main drain and I was back in business. I'm very impressed and asked them to automate my pool and spa controls.

We chose to go with Barnes pools because of their 40+ years experience in the pool industry. Our…read moreexperience with them was stellar from start to finish. The crews who came to do the work were all professional and polite The final product exceeded our expectations!!

***BUYER BEWARE/RUN DON'T WALK** Took a year plus to finish pool. They lied several times as to…read morereasons for the delays. Not once did they ever contact me in over a year during the process to give me updates or keep me informed. They don't stand behind their product either. There's all kinds of builders. Stay away from this one.

After living with and dealing with a possible leak in our pool for nearly eight years I finally…read moremade a call to Red Rhino, and wow am I glad did. On the day of the appointment and on time, David and his "new hire" assistant arrived and quickly went to work with a myriad of tools and testing equipment. After drilling four small holes in the concrete and carefully listening, they found one leak and found the skimmer had a temporary fix from long ago, which was also leaking. With the leak found, within days Adrian arrived and made the repairs. And those repairs are solid. I went from putting in 100 gallons a day, due to the leak, to not having to put any water in. Imagine the energy savings, as we are on a well and have an R.O. system...which uses a lot of electricity to make the water. Great jobs guys! I have only one negative to report. When the pool light was removed during the inspection, the light bulb broke. Someone, from another company, came the next day to get the light bulb type and number...BUT I haven't seen them since. The pool light is still sitting on the pool deck. I highly recommend Red Rhino to repair pool leaks!

They fixed a pool leak in my pool that my pool Contractor could not find. I have not had to add…read morewater to my pool since then, and that was about three months ago.

I would not recommend this company based on they are about $40 more per month than other companies…read moreand they do less. Additionally, I was having issues with my pool heater and instead of even inspecting to see what was wrong with the equipment. The technician tried to sell me a $6000 brand new heater. He didn't even do the due diligence to offer me someone to come fix it or other price points and come to find out once I googled how to use my pool heater. It was working just fine. I had already had this company changed my pool filter and converted to saltwater and now I have to wonder if I even needed a new pool pump? The office staff were apologetic however I feel that the technician tried to take advantage of my lack of knowledge of pools and tried to oversell me a product I did not need.

We recently hired Mike and his organization to refinish our pool. Not only did he get the color we…read morewanted, he got it in less time than everyone was telling me. The work was done well and with attention to detail. I highly recommend this company.

Craig builds a great pool. He and his staff walked us through the process of design and choice of…read moretile and pool finish which is quite a task. Deciding to add a water feature & pool heater wasn't a problem. Follow-up with issues has been easy and prompt.

We're building a custom home in Naples and our developer selected Craig Stevens at Craig's Pacific…read morePool & Spa Center (located at 930 SE 8th Terrace, Cape Coral FL 33990; phone 239-458-8600) whom we didn't know prior. After an initial meeting, he sent us a black and white engineering drawing of the pool where we had great difficulty reading the numbers even when we enlarged them. The drawing didn't incorporate some of the things we had mentioned to him, so we felt Craig wasn't listening to us, and it didn't show how the pool would fit onto our property. So, we asked him to email us a color CAD drawing to help us in this regard. Over the next two months, we asked him over a dozen times for this CAD drawing but he never responded. We complained to our master builder about him, but they wouldn't change from Craig's Pacific Pools (likely because Craig won their business by giving them the lowest price..red flag). Out of frustration, we met with a key person at Nassau Pools in Naples, who had wonderful ideas, and provided us with a beautiful color CAD drawing the next morning. Our builder said they wouldn't switch to Nassau (but we found out later that our builder had hired Nassau Pools to build pools for 2 of their model homes) so we provided their CAD drawing to Craig's Pacific Pool and Spa Center. This Nassau Pools CAD drawing was excellent, but no one noticed that the depth of the maybe 6-inch shelf holding 3 bubblers wasn't specified. Instead of asking for this important depth info, Craig decided to build our pool by assuming we wanted a "bench" that was about 3-4 feet deep, and installed bubblers that didn't even break the surface of the water. We had said we wanted the soothing sounds of the bubblers, like most customers would want. We had a meeting with Craig, and asked why he didn't ask anyone how deep the shelf should be before building, and he just shrugged his shoulders and said he it wasn't his job to do that, the plan should have had that info. OMG. He then seemed to complain that the bubblers didn't even break the water level, but he was the one who decided to build them to that height. We found out later from many friends in Naples that Craig Stevens at Craig's Pacific Pool &Spa is known as one of the worst pool builders in Naples, and only wins business with developers by being the lowest cost pool builder. He is NOT a creative pool designer who can even do a CAD drawing, and he's a clueless older man who has trouble communicating anything. He seemed nice enough, but when we were giving him tough feedback his reaction was to smile and slightly laugh. Very unprofessional and not someone any customer would want building their pool or spa. If you want a quality pool designed and built, you'd do well to stay away from Craig at Craig's Pacific Pools.

LOVE IT!! We were one of the first customers to check out this new location in Punta Gorda,…read moreFlorida. Keith and Jennifer were very friendly and helped us select the perfect hot tub for us. Every other spa place we checked had a 6 month to a year or more wait time. We ordered the Dr. Wellness G-6 Tranquility Series 6 person spa and it was delivered to our home in 9 weeks from order date. We had it delivered to the store and Keith arranged the delivery to our home an hour and half away. The delivery persons completely unpacked and put in place, all we had to do was get the electrician to finish hooking it up. Besides being a great looking spa, the jets pressure are amazing. Even though it's just the two of us, this 6 person spa gives us plenty of room to spread out and enjoy the different jets. It has colored lights that give a nice ambience in the evening and bluetooth speakers that produce good sound. It's well made, easy to use and very comfortable, I love the lounger. I highly recommend.

We worked with Keith at Aqua Living Factory Outlet In Punta Garda. We ordered our spa and…read moreaccessories and were highly satisfied. The communication was excellent from the time of purchase to delivery and follow up needs. Keith was helpful, honest and a pleasure to work with. We love our new hot tub!

I have been using them for years and can not say a bad word about them. My pool and spa are always…read moreclean and the chemicals right. Even after the hurricane there was no extra charge to clean out all those leaves and even turned me onto a great screen guy. Thanks guys!!!!!

2 hours ago I'm so…read moresad that companies like Alpha Pools don't stand behind their word/work. I knew I should've got my quote in writing but he said (Sy) was the owner and we had his word. We had his word until a week later he acted like we never even had a conversation. Sad!!!. Shame on you Sal. That's dirty work, period!